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LeonZA
Posts: 6
Registered: ‎06-27-2012
Location: Cape Town
0

Lenovo X220T with F5521GW can't connect to the internet after upgrades

Hi, 

I have a problem with my F5521GW Broadband modem on a Lenovo X220T after completing all the current update. 

It was working perfectly until yesterday when I used the Lenovo Software Update utility to run all the updates (there was about 22 in total) and after I rebooted, the Broadband module doesn't want to connect to the Service providers anymore. 

It is still properly listed without errors in the Windows Hardware devices (Modem Driver: Ericson AB, 2011/04/13 Version 5.28.4.0) (Network Driver: Ericcson, 2011/08/12, 1.5.2.0).

When I use the Access Connections Utility (Version:5.93 Build G1C51WW) and set it to Mobile Broadband on the "Connect to the Internet" tab, it does detect the Service provider I use. It shows the tower Icon with Vodacom-SA. In the past I could click on that icon and then click connect and I was online. I also had a Location profile setup for Vodacom and that also worked. 

 

Now when I try and use any of these connection methods it doesn't connect (Error message: Connection Failed). I click on the Help Me Fix This button and on the Diagnostic window I get error code 043.  I then click the repair button where it is supposed to find the service provider again, but then it doesn't find any providers anymore.

When I close the Diagnostic screen and go back to the "Connect to the Internet" tab, the Vodacom-Sa Icon is still there. I tried to click on the "Find Now" button and it gives no errors and still reports Vodacom-sa

 

I re-downloaded the BIOS, Firmware and Access Connections updates and ran them manually. No help.

I ran the Firmware update again and got this message:

 

Welcome to the Mobile Broadband Module Updater (CXP 901 9670/01 R1M01)

INFO 302 - No update is needed.


Press the enter key to close this window.

When I ran the BIOS Update it just complained that it could not find the BIOS folder. I know the BIOS updated yesterday, since I watched it on the reboot. (Always nervous to do BIOS updates)

 

I have tried a different SIM, but have the same issue.

There are no errors in the Window Event logs.  

 

What else can I try?

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LeonZA
Posts: 6
Registered: ‎06-27-2012
Location: Cape Town
0

Re: Lenovo X220T with F5521GW can't connect to the internet after upgrades

Ok, This is strange,
I have rebooted a couple of times, And had no luck.
I tried a Vodacom USB Dongle Last night and after that it still didn't work, But I did see a post somewhere that someone mentioned that the Vodacom software might cause issues, so uninstalled it. Deleted the Vodacom Device in the Device manager. Just remember to enable "Show hidden devices" if you don't find it.

There after, no luck.
So i tried to reboot again and just check the BIOS out , for new settings or anything that might have changed, There was nothing new. (BTW this was the first time that I went into the BIOS, since it was updated). I Just saved and exited.

Booted Windows again and tried the connect. Less than a minute and I was connected again.

I will keep this open for now, and if it keeps working after another reboot, i will flag this as resolved.
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LeonZA
Posts: 6
Registered: ‎06-27-2012
Location: Cape Town
0

Re: Lenovo X220T with F5521GW can't connect to the internet after upgrades

Nope, after about 2hours I got disconnected and now i am back to not being able to find the network.
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LeonZA
Posts: 6
Registered: ‎06-27-2012
Location: Cape Town
0

Re: Lenovo X220T with F5521GW can't connect to the internet after upgrades

After a hot reboot, the problem persists.
After a cold boot, I can dial up again.

A cold reboot every couple of hours is not going to work for me.
802.11n
Puppy
Posts: 371
Registered: ‎11-28-2007
Location: Czech Republic
0

Re: Lenovo X220T with F5521GW can't connect to the internet after upgrades


A cold reboot every couple of hours is not going to work for me.

It has been discussed and confirmed many times in other forums. Unfortunately Lenovo does not listen http://forums.lenovo.com/t5/X-Series-ThinkPad-Laptops/X220-3G-mobile-broadband-problem-with-F5521gw/... and Ericsson no longer maintain these modules.