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AQ_OC
Posts: 37
Registered: ‎11-09-2011
Location: South Carolina
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Re: Order Finally received, but very disappointed! Come on Lenovo!


VinP wrote:
So guess what? Still no shipment and no contact from anyone from Lenovo regarding my stylus!! This is insanity. The customer service at Lenovo has certainly degraded to the point where I do not feel comfortable purchasing their products. It's very unfortunate. At this time I plan to cancel my order and ship everything back.

Lenovo has broken my faith in their company and has lost the business of my friends, family, and colleagues.



Well, I hope you let them know exactly why you are leaving.  I can't say I blame you because they do suck at any kind of personal interaction with customers.  It's a sad day when working with a web page is superior to talking to a person.

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Cads
Posts: 11
Registered: ‎11-01-2011
Location: Canada
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Re: Order Finally received, but very disappointed! Come on Lenovo!

You should be able to use the pen from your x61 with the x220 just fine.

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VinP
Posts: 9
Registered: ‎01-31-2012
Location: United States
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Re: Order Finally received, but very disappointed! Come on Lenovo!

I had and x61 not and x61t

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VinP
Posts: 9
Registered: ‎01-31-2012
Location: United States
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Re: Order Finally received, but very disappointed! Come on Lenovo!

Just to let everyone know I ordered my x220T on Jan 19th. I still DO NOT HAVE A PEN!!

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AQ_OC
Posts: 37
Registered: ‎11-09-2011
Location: South Carolina
0

Re: Order Finally received, but very disappointed! Come on Lenovo!


VinP wrote:

Just to let everyone know I ordered my x220T on Jan 19th. I still DO NOT HAVE A PEN!!


It is just unimaginable that Lenovo can't fix a simple problem like this very quickly. Something is surely wrong with this organization.

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DUTCHvanAtlanta
Posts: 97
Registered: ‎04-25-2011
Location: Atlanta, GA USA
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Re: Order Finally received, but very disappointed! Come on Lenovo!

[ Edited ]

AQ_OC wrote:

VinP wrote:

Just to let everyone know I ordered my x220T on Jan 19th. I still DO NOT HAVE A PEN!!


It is just unimaginable that Lenovo can't fix a simple problem like this very quickly. Something is surely wrong with this organization.


I've said it before.  It's like a Chinese Fire Drill choreographed by the Keystone Kops.  Check out both topics on Wikipedia, if you don't know what this means.

 

I was ready to also purchase a ThinkPad Slate Tablet; but after I saw how this outfit operates, it won't happen in this lifetime.

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petetsai
Posts: 1
Registered: ‎03-04-2012
Location: Chicago
0

Re: Order Finally received, but very disappointed! Come on Lenovo!

I also purchased an x220t with no pen included.  I was told that the invoice shows that it doesn't have a pen which I find riduculous.  You don't see your invoice until AFTER you purchase from the outlet store, the AD for the product I purchased shows a picture with the stylus, and talks about the pen in the description.   I think other people should post here as well because this seems like it needs to be a class-action lawsuit for false advertising.