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afarikofi
Posts: 8
Registered: ‎10-17-2009
Location: Ghana
0
Accepted Solution

SLOW X220T FINGERPRINT READER STARTUP

[ Edited ]

Hello,

I have an X220 tablet windows 7 professional, i7 2.7GHz, 8GB ram, 320GB 7200rpm HDD. 

I have a similar problem. When i startup my machine the PLEASE WAIT of the fingerprint software comes on and takes about 1 min 30 seconds before the SWIPE ON GREEN comes.

This sometimes causes me to escape and type in my password rather.

Is this a problem with the fingerprint reader software?

Thanks

tanujhanda
Posts: 955
Topics: 3
Kudos: 79
Solutions: 64
Registered: ‎01-05-2010
Location: INDIA

Re: SLOW X220T FINGERPRINT READER STARTUP

[ Edited ]

Hello afarikofi

 

Kindly uninstall the fingerprint reader software and download the software from here

 

Please install it and check.

 

Best Regards,

Tanuj


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afarikofi
Posts: 8
Registered: ‎10-17-2009
Location: Ghana
0

Re: SLOW X220T FINGERPRINT READER STARTUP

Thank you very much. The solution works beautifully. But can you give me an idea as to why this problem exists?

tanujhanda
Posts: 955
Topics: 3
Kudos: 79
Solutions: 64
Registered: ‎01-05-2010
Location: INDIA
0

Re: SLOW X220T FINGERPRINT READER STARTUP

Hello afarikofi,

 

It is glad to know your issue got resolved. It happened due to software and driver conflict.

 

Best Regards,

Tanuj


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jonnyjl
Posts: 16
Registered: ‎05-17-2011
Location: San Diego, CA
0

Re: SLOW X220T FINGERPRINT READER STARTUP

Out of curiosity, the one you posted looks older than the one posted on the Driver download page.

 

Any reason why that's hanging around if this is a known isuse?

jes
What's DOS?
jes
Posts: 4
Registered: ‎09-19-2012
Location: Iceland
0

Re: SLOW X220T FINGERPRINT READER STARTUP

Hello,

 

What worked for me was to exclude the following files from the Microsoft Security Essentials:

C:\Program Files\Lenovo Fingerprint Software\FPApp.exe

C:\Windows\System32\ATService.exe

 

This caused finger print reader to become available immediately at the windows logon screen.

 

JES