06-09-2012 05:07 PM - edited 06-09-2012 05:08 PM
I am trying to update with Windows Update. When I click on the Check for Updates, I get the following error message:
"Windows Update cannot currently check for updates, because the service is not running. You may need to restart your computer."
Numerous restarts do nothing. Going into Services shows that the Windows Udate is indeed started and running.
It's been like this for several weeks. Any suggestions on how to fix this? TIA!
Solved! Go to Solution.
06-09-2012 05:52 PM - edited 06-09-2012 08:29 PM
Do you have an Advanced Format drive? If you've recently migrated to an AF drive, or your machine came with an AFdrive, but ThinkVantage System Update has installed a storage driver that doesn't have proper AF support, this is one (strange) symptom.
You may be able to resolve it by rolling back the Intel storage driver, or installing one directly from Intel.
There's a thread around here (which I still can't find) that describes getting bitten by the 2nd possibility (TVSU is installing a buggy driver). Until I can find it, here's a KB that indirectly addresses the issue: Windows Update Fails After Installing New Hard Drive
06-10-2012 03:14 AM - edited 06-10-2012 03:15 AM
I found a simple solution on the Microsoft website. This is apparently a common problem.
Solution is to delete the contents of the C:\windows\SofwareDistribution folder, and reboot. Widows Update will now work, although it will respond as if Windows has never been updated.
Apparently, something in this folder gets corrupted.
06-10-2012 06:21 AM
Glad you found the solution.
How about posting a link to that Microsoft solution page. We can add that to the list of things that can cause/fix this problem.
06-10-2012 06:32 AM - edited 06-10-2012 06:39 AM
Here you go. Scroll to the last few responses to the thread on page 2.
06-10-2012 06:48 AM
Thanks for the link. I was hoping for a KB...
Your description of the fix here is more readable
Thanks for the follow up and the fix.