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Blue Screen Again
anodize
Posts: 5
Registered: ‎03-07-2011
Location: California
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Accepted Solution

X201t missing power adapter & stylus?

Hello guys,

 

Just got my X201t order from the outlet and really shocked to see it came with no power adapter or stylus. I called the tech support just now and the rep pointed me to contact sales tomorrow. Will the sales team send me an adapter and stylus? I want to use my new machine as soon as possible. :smileysad:

Bit Torrent
Vince69
Posts: 1,213
Registered: ‎12-24-2010
Location: Perth, Australia
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Re: X201t missing power adapter & stylus?

Hello mate,

 

I hope they will. Where did you buy your Thinkpad ?

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Blue Screen Again
anodize
Posts: 5
Registered: ‎03-07-2011
Location: California
0

Re: X201t missing power adapter & stylus?

Hey. It was purchased directly from Lenovo's outlet. I just got off work so I'm gonna have to call them tomorrow morning. Kind of frustarting I can't play with my new toy..

Bit Torrent
Vince69
Posts: 1,213
Registered: ‎12-24-2010
Location: Perth, Australia
0

Re: X201t missing power adapter & stylus?

Yep very frustrating, never seen that....

__________________________________________________________________________________

Knowledge is of two kinds. We know a subject ourselves, or we know where we can find information on it.


ThinkPad T510 4313-CTO Windows 8 x64 - Intel Core i7-620M - NVIDIA NVS 3100M - 8GB RAM - 240GB SSD- Intel Centrino Ultimate-N 6300 - Gobi 2000.
ThinkPad Helix 3697-CTO Windows 8.1 x64 - Intel Core i7-3667U - Intel HD Graphics 4000 - 8GB RAM- 256GB SSD - Intel Centrino Advanced-N 6205 - Ericsson C5621gw

Blue Screen Again
anodize
Posts: 5
Registered: ‎03-07-2011
Location: California
0

Re: X201t missing power adapter & stylus?

[ Edited ]

So I called them today and the woman on the phone said she could not send me the stylus? and suggested I return the laptop for a refund(seriously?!)... I was really shocked. Now a senior technician is set to call me back in 5 days regarding the missing items. So I have to wait 5 days to use my new laptop... How can I not be disappointed with Lenovo? :smileysad: :smileysad: :smileysad:

 

Btw, why is my control panel in German?!?

andyP
Posts: 9,295
Topics: 161
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Registered: ‎11-27-2007
Location: Bonnie Scotland
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Re: X201t missing power adapter & stylus?

 


anodize wrote:

 

Btw, why is my control panel in German?!?


Fixed - In your profile > preferences the language was set to German

 

Andy  

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Mark_Lenovo
Posts: 8,026
Registered: ‎11-19-2007
Location: RTP, North Carolina

Re: X201t missing power adapter & stylus?

anodize,

 

Please send me a PM with your order number, contact information for shipping (name, address, phone) and your system model type and serial on the bottom.

 

I'll help you obtain these items.

 

In the mean time, could you recheck all the packaging that your system came with?   The pen will come in a seperate box and does not ship installed in the pen holder on the system as you might expect.  The AC adapter may be tucked away in the packing as well.

 

Now, please don't take that suggestion the wrong way - if you are like me, you've probably been over every square inch of cardboard twice by now.  I just suggest this because I bought an Edge from the outlet for a family member in the last month and thought I was short the power cord that goes into the AC adapter brick, only to later find it tucket away in a plastic bag inside a carboard flap.

 

I'll look for your PM so we can get you going if you don't find the parts after a final recheck of the box...

 

I know you are eagar to get using this new system.  I would be too!

 

Mark

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Blue Screen Again
anodize
Posts: 5
Registered: ‎03-07-2011
Location: California
0

Re: X201t missing power adapter & stylus?

Thank you Andy and Mark for getting back to me.

 

Mark, I sent ya a PM with requested info.

Blue Screen Again
anodize
Posts: 5
Registered: ‎03-07-2011
Location: California

Re: X201t missing power adapter & stylus?

Mark sent me the missing items in timely manner. Problem resolved. Thanks a lot to Mark and all the others replied to this thread.