X220 Tablet touchpad issues

[micro_virus]

I have also problems with the UltraNav Drive (Mouse Touchpad), as the Mouse Touchpad seems to invert (left to right is now right to left... etc.) up/down is now down/up, after i swtiched the screen a few times to tablet mode and back into laptop mode...

so now i tried and uninstalled the UltraNav Driver and restarted the system, EVERYTHING WORKED FINE FOR NOW, now i reinstalled the UltraNav Driver via Lenovo Updates and now lets see ....

Its now Verson 15.3.8.0, i hope it works now ...for now its fine

[Alejandro1]

Please keep us informed.  Be sure to see if the solution remains after hibernating and after putting the unit into sleep mode.

It still seems as those Lenovo isn't involved or interested in this problem.

thanks.

[Alejandro1]

As a loyal Lenovo customer/user, I am very disappointed in lenovo's lack of response to what I consider a key issue with what would normally be an exciting product - the X220 Tablet. It ships with the Ultranav features for the trackpad, which I believe is something that user don't want to go without.  But Lenovo has had a consistent and on-going problem with the Ultranav features not working after putting this unit into Sleep or Hibernation mode. The frustration comes from there being no indication that Lenovo is working on a solution.  If they are, it would behoove them to let us "waiting in the wings" buyers of the Tablet know that they are working on it.  There is a message board addressing this issue and it lists all the various cures that everyone has tried, but yet no peep from Lenovo weighing in on this very important issue.  The best anyone can come up with is how to delete the Ultranav option and just use the unit without it.  Not exactly a great cure for something so expensive.

Hey Leonvo....wake up.....Whats up with this?

Alejandro.

Moderator note; subject edited, post was merged

[JameZ · Accepted solution]

@Those who are having this issue,

Please ensure you have the following updated.

BIOS 1.19 and above -> Link here

Tablet Shortcut Menu -> Link here

Screen Reading Optimizer -> Link here

Power Manager 3.62 and above -> Link here

UltraNav Driver-> Link here

UltraNav Utility -> Link here

If problem still persist, contact service.

//JameZ

[Alejandro1]

Jamz,

Thanks for this suggestion, but is there indication that this is a sure cure, or just a smattering of suggested ideas?

If it has been proven a sure cure, then I'm ready to buy an X220 T.

Please let us know.

Thanks.

[pec]

I received my X220 Tablet the end of July, and out of the box I experienced some of problems with the trackpoint and touchpad described in this thread, e.g., no response from trackpoint or trackpad on reboot sometimes and similar problems after sleep. Loading all of the current drivers listed by JameZ made no difference.

We logged a service call, and they replaced both the keyboard and the trackpad. It has been a week since the keyboard and trackpad were replaced, and I have experienced no problems.

[Alejandro1]

Pec,

Thanks for this valuable input.  It is interesting that yours is the first proposed solution that involves hardware replacement versus a software solutoin/update.   Can you confirm that your trackpad (and more importantly your UltraNav features) continue to work even after coming out of hibernation and Sleep modes?  We'll all grealy appreciate this feedback.  Let us know.

Thanks,

Alejandro

[pec]

Alejandro,

I have not tested sleep and undocking extensively. I usually shut down though force of habit since my previous Toshiba tablet did not sleep well.

The 10 or so times I have gone in and out of sleep, everything was fine with respect to the trackpoint and UltraNav.

I just tested a warm undocking (asleep in dock, press button, remove from dock, come out of sleep). The first time I didn't wait long enough for the X220T to go into sleep mode before I undocked, and it went to sleep a second time. I did see some hesitation from the trackpad, but the trackpoint worked fine. The second time I tested warm undocking, I waited until the light on the cover showed sleep. When it awakened, everything worked fine. I will test this some more and report back.

[Alejandro1]

Pec,

Just checking in to see if you've had any problems with the trackpad/Ultranav after being in Hibernation or Sleep mode, or has your cures continued to solve the problem?

Thanks

[Agotthelf Community Moderator]

Sorry,

but I don´t have any problems after sleep or hibernation.

Lenovo factory installation. All driver up to date.