02-06-2012 07:11 PM
I have an X220 convertable laptop but the mouse cursor is driving me mad. It randomly jumps around the screen; clicks things and generally makes working really hard.
At first i thought i might have a virus although i have Norton installed. I have done virus scans with Norton and McAfee in both regular and safe modes. No problems found.
I have diabled and installed drivers; changed mouse settings; reistalled USB drivers; tried a corded mouse and nomouse other than the touchpad. Nothing works.
Lenovo support say they think it is a hardware problem; they sent me a new keyboard. i put the new keyboard in (really easy to do). No difference.
Lenovo want me to return my machine for evaluation but i use it every day.... I make mony on my computer and cannot affort to lose it for the minimum 4 days max 10 days they want it for service. If i cannot work for 4 days I might as well go and buy another computer and throw this one in the bin!
Can anyone heplp please??
Solved! Go to Solution.
11-13-2013 03:18 PM
Thanks for the information, albeit this being an older thread. I think when I call in I am going to tell them to send the tech with a new screen AND motherboard. I've already paid for it with their $800 warranty (3 years all perils).
06-27-2014 09:50 AM
I have a ThinkCenter All in One Desktop - this exact problem is happening to me year three into owning it. I've unplugged the mouse, the keyboard, installed new drivers, uninstalled drivers, bought and returned mouse - and all of my equipment is attached, so there is no bluetooth to place the blame
did anyone find a solution to this problem on their own before i have to spend more time calling Lenovo directly?