Active Protection Error [ Edited ]

[rfast10430]

Hi,

   I have an X60 Thinkpad and when I rebooted, I got the following error, "Active protection is not functioning as system detected the abnormal sensor status.  To diagnose the sensor device, run PC DOCTOR DOS - HDD Active Protection Test and if it still shows, contact Help and Service for repair."   The only problem is, my laptop only came installed with PC Doctor 5 for Windows and when I run it, I can't find any way to test the Active Protection System.  Help!

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Message Edited by andyP on 06-13-2008 08:45 AM

[lechu668]

I have the same problem,help me!

[lechu668]

I an eager  lenovo to help me about this problem.help help 

[rfast10430]

I solved this problem shortly after I posted my original message but I can't remember for sure exactly what I did. 

I think Lenovo had me install all Microsoft Windows updates for my operating system (Windows XP) and then restart the system.  I think when I did that it solved the problem.

[lechu668]

oh?that problem has been solved?

how you get the solution a? by call the lenovo's free call ? or use system update by youself?

thank you! 

[rfast10430]

If I remember correctly, I called Lenovo and they told me the first thing to do was to make sure I had installed all the updates for my operating system.   I installed the updates through the Microsoft Windows Updater on the Microsoft website.  After installing them I rebooted, and the problem went away.

Message Edited by rfast10430 on 10-27-2008 10:56 AM

[locus]

I just had this on an R61 running Vista.  Installing the latest updates & rebooting has apparently fixed the problem.

Message Edited by locus on 12-10-2008 04:42 PM