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Paper Tape
kukas
Posts: 2
Registered: ‎07-05-2012
Location: Czech Republic
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Does ThinkPlus warranty cover liquid spillage?

Hello, yesterday I accidentally spilled about 20ml of beer on my X201. It flew through the keyboard and leaked on the bottom of the laptop. Thanks to spill proof technology, the liquid didn't reach hardware of my Thinkpad but it broke J on my keyboard. Everything except the key J works perfectly.

 

This is my warranty status:

My warranty

 

My question is: Does this extended warranty cover accidental liquid spillage?

 

Thank you 

lead_org
Posts: 18,378
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Registered: ‎12-19-2008
Location: Australia, Melbourne
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Re: Does ThinkPlus warranty cover liquid spillage?

No it doesn't.
Regards,

Jin Li

May this year, be the year of 'DO'!
nibs
Posts: 869
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Registered: ‎06-03-2011
Location: Portland, OR
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Re: Does ThinkPlus warranty cover liquid spillage?

No, you would need ThinkPad Protection (Accidental Damage Protection) to cover liquid spills. I think warranties (or their names) vary by market, so it is always best to read the fine print.

 

Keyboards are relatively easy replacements and I imagine you'll be able to purchase a working one. You could also try disconnecting the keyboard from the machine, cleaning it with an electronics cleaner, allowing it to dry completely, and reattaching it. Of course, if the electronics cleaner makes the keyboard non-functional, you would need to use an external until you obtain a replacement.


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Paper Tape
kukas
Posts: 2
Registered: ‎07-05-2012
Location: Czech Republic
0

Re: Does ThinkPlus warranty cover liquid spillage?

Thank you for response and for advices!

lead_org
Posts: 18,378
Topics: 108
Kudos: 995
Solutions: 1,019
Registered: ‎12-19-2008
Location: Australia, Melbourne
0

Re: Does ThinkPlus warranty cover liquid spillage?

Some people have tried successfully washing their keyboard in distilled water (or tap water if you must) then drying using hair dryer and then a bag of fresh uncooked rice.
Regards,

Jin Li

May this year, be the year of 'DO'!