05-19-2012 06:06 PM
Using Rescue and Recovery, I reset my Thinkpad x200 to its factory settings. However, I left my external hard drive plugged in during the process. As a result:
- I get error messages at start up: "Error loading C:\PROGRA~1\ThinkPad\UTILIT~1\PWMTR32V.DLL
- In addition, many applications are unaccessible (Internet Explorer).
- When I try to run Rescue and Recovery, nothing happens (it looks like it is loading initially but then no interface appears).
- When I use the Thinkvantage button on boot I don't get an option to restore, just resume startup, and enter BIOS or boot from a temporary device.
The letter of the HD have also changed: SW_Preload (D, Lenovo (Q, and SERVICEV003 (S. Note, my external drive is labled as C:
- When I try installing Rescue and Recovery 4.2 it says "There is not enough space on drive C:\ to extract this package." Which makes sense, when my external hard drive isn't plugged into my laptop. When I plug in my external hard drive, it continues to extract the files but then I get an error message just as the Install Shield Wizard is about to finish: "The Windows Installer Service could not be accessed. This can occur if the Windows Installer is not correctly installed."
- When I try installing Windows Installer I get the error message: "Not enough storage is available to process this command"
My warrant is expired. No idea what else I should try. Windows Update doesn't work. I have trouble installing programs (ex. Chrome). Lenovo technical support says given that they cannot determine the issue unless I sent it in, they can only quote me the maximum repair cost of $500+ . . .
05-23-2012 07:22 AM