10-18-2011 08:14 PM
Just wanted to update my original posting. I was in the process of moving while my laptop was in the depot, so it took me a few weeks to get settled so I could get my hands on it. Anyway, I finally got to it today, slipped my HD and battery back in, and can say with confidence that there's no perceptible ghosting/image permanence, and the screen is beautiful.
Thank you Lenovo!
10-25-2011 12:00 PM
I can also attest to the fact that the replacement screens are an improvement. Just got my ghosting screen replaced yesterday at a Lenovo Authorized Repairer and very pleased with the results.
As an aside, I should point out that I've had two Thinkpads and both have required repairs. So I can't say these computers are flawless. But the authorized repairer network is really excellent. I have always found Lenovo authorized repairers to go above and beyond when it comes to fixing problems.
11-08-2011 09:17 PM - edited 11-09-2011 08:50 AM
After sending my X220 and supposedly having the screen replaced, the issue is definitely not completely resolved, but may have improved, that's only speculation, however, since I don't have the previous screen to compare it to. To some extent, though the image retention seems much less noticeable.
The only certain change in my laptop is the small chip out of the black layer on the corner of it, which is likely related to the fact that the layer of side cushioning was broken apart when I recieved the laptop and my battery was loose in the box.
11-09-2011 05:51 PM
To those who have had their screens replaced:
Is the new screen an improvement in any other way besides the ghosting? I have ghosting on my screen but it doesn't interfere with my work. I'm debating whether it would be worth losing use of my laptop for a while if I ship it out. If the screen is better in other ways, then no question I'll do it, but for the ghosting alone it is not a clear decision for me.
11-09-2011 10:16 PM
My replacement screen is a vast improvement on the ghosting, but it does still have the issue. The only time I've seen it though is when I look for it ... for example, if I hide the Windows 7 taskbar which I always keep visible, it will show itself then. Very minor, and good.
Otherwise, I wouldn't say the screen is any different from before. Still have a bit of light leak but not a major concern. My screen that was ghosting did have two dead pixels and this new one has no dead pixels, so that's a bit of a bonus in my particular instance! :-)
12-09-2011 05:21 AM
My screen was replaced last week. Since then I haven't been able to make any ghosting visible (yet). I also noticed more improvements:
1 When setting the brightness to 0, the screen now darkens and dims the backlight (or is this a driver enhancement?)
2 In the 50 Hz setting the flicker is less noticable.
12-14-2011 06:42 PM - edited 12-15-2011 03:59 PM
I needed to have my X220 serviced, and thinking the dust must have settled on IPS screen replacements,
decided to have my IPS screen replaced at the same time by my local authorized Lenovo service location,
given that it does exhibit some ghosting.
Unfortunately, the replacement screen is actually worse than my original screen:
Tomorrow the service location will be contacting Lenovo about the replacement screen problem.
LENOVO: What can I do to ensure that I get a proper, non-defective "premium" IPS screen?
UPDATE: This seems to be the same problem as described here:
Just got my X220 back from the factory after a month and guess what?
They left the shiny screen protector on (behind the plastic) with the dot matrix lettering on the lower-left...
Is this a screwup by Lenovo on the part, or by the local tech?
Can the local tech remove the screen protector to resolve the issue?
12-15-2011 03:10 PM
Thanks for the pic and for bringing this to our attention and the mention of another possible occurance of this back on 9/28. We'll look into it.
If you can pass along your service case number via PM, that might be helpful
12-15-2011 03:52 PM - edited 12-16-2011 01:03 PM