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mcderouen
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mcderouen
Posts: 2
Registered: ‎10-26-2008
Location: Sunnyvale, CA
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Fingerprint Driver Install after clean install of Windows 7

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‎12-07-2009 10:56 AM

I've performed a clean install of Windows 7 on my X300 (6476CTO).  I downloaded and installed the Fingerprint Driver 5.9.2 for Windows 7 32-bit (http://www-307.ibm.com/pc/support/site.wss/document.do?sitestyle=lenovo&lndocid=MIGR-73583).  However, everytime I reboot I get a message that the Fingerprint Reader cannot access dll file vtapip.dll and the fingerprint registration fails.  What can I do to remedy this problem?

 

I did notice on the readme that machines running less than the 5.6 version of the fingerprint software should upgrade to 5.6.2 before installing newer versions.  Does this include clean installs?  If so, where can I get the 5.6.2 driver?  I cannot currently locate it.

 

Thanks,

Mindy

 

 

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