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cybergibbons
Posts: 44
Registered: ‎07-21-2011
Location: United Kingdom

Good customer service for motherboard replacement

I had an issue with an x220 having stop errors, restarting, and then not turning on at all.

 

I called up, and an onsite tech was with me next available business day. He fitted a replacement motherboard in under 15 minutes, and now the laptop is working. This is the UK.

 

Just some a positive side to the whole thing!

lead_org
Posts: 20,756
Topics: 128
Kudos: 1,235
Solutions: 1,324
Registered: ‎12-19-2008
Location: Australia, Melbourne
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Re: Good customer service for motherboard replacement

thanks for reporting on the positive experience.
Regards,

Jin Li

May this year, be the year of 'DO'!

I am a volunteer, and not a paid staff of Lenovo or Microsoft