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Retired Employee
JameZ
Posts: 3,110
Registered: ‎07-11-2010
Location: Malaysia
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Accepted Solution

(Please note) - Report - Bluetooth with Enhanced Data Rate Software II for Windows 7 wipe main drive

[ Edited ]

All,


There have been reports that when upgrading the Bluetooth with Enhanced Data Rate Software II for Windows 7 to version 6.4.0.1700 is causing a wipe on the main OS drive (commonly C:\)

 

Version: 6.4.0.1700
Release Date: 2011/05/16

 

Affected units which uses this version of driver are as follows.

 

Support models     ThinkPad L420, L421
                   ThinkPad L520
                   ThinkPad T420, T420i, T420s, T420si
                   ThinkPad T520, T520i
                   Thinkpad W520
		   ThinkPad X1
                   ThinkPad X220, X220i, X220 Tablet, X220i Tablet
                   ThinkPad Edge E220s
                   ThinkPad Edge E420, E420s
                   ThinkPad Edge E520

Issue has been raised to engineering and the team are currently working on it.

 

****Please do not update the Bluetooth driver until further notice****

 

We are in a process of pulling the driver off the Support Site and ThinkVantage System Update

 

Main thread discussion here

 

//JameZ

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W520 | 4176-38U | i7 - 2720QM | Quardo 1000M | 8GB RAM | 60GB OCZ Agility 3

802.11n
JNavas
Posts: 573
Registered: ‎08-07-2010
Location: San Francisco Bay Area
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Re: (Please note) - Report - Bluetooth with Enhanced Data Rate Software II for Windows 7

Bluetooth with Enhanced Data Rate Software II for Windows 7 6.4.0.1500 22 Mar 2011 (MIGR-76986) has a (less serious) problem in that it installs a Tray Helper app in the Startup folder which always sounds an error beep when started.
I got fed up and reverted back to ThinkPad Bluetooth 2.1 with Enhanced Data Rate Software II 6.2.1.1200 01/12/2010 (factory install).
It would be nice if engineering fixed this problem as well. Thanks.
Hope that helps,
John
ThinkPad T420s [ i7-2640M CPU | 8GB RAM | 1TB SSD | Bay Battery | BT | Webcam | FR | Win7Pro64 ]
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tlee
Posts: 56
Registered: ‎11-07-2009
Location: Hong Kong
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Re: (Please note) - Report - Bluetooth with Enhanced Data Rate Software II for Windows 7 wipe main d

If it is really to happen, i think it is not acceptable !!!

 

Hope Thinkpad engineering to fully test the applications and drivers before released to public.

 

Thanks

billbolton
Posts: 1,841
Topics: 68
Kudos: 167
Solutions: 103
Registered: ‎12-02-2007
Location: Sydney, Australia - Best Address on Earth
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Re: (Please note) - Report - Bluetooth with Enhanced Data Rate Software II for Windows 7 wipe main d


JameZ wrote:

There have been reports that when upgrading the Bluetooth with Enhanced Data Rate Software II for Windows 7 to version 6.4.0.1700 is causing a wipe on the main OS drive (commonly C:\)

 

Version: 6.4.0.1700
Release Date: 2011/05/16

 

 



IIRC, there was a similar issue about a year ago with 6.2.1.1400......  http://www.thinkpads.com/forum/viewtopic.php?f=43&t=96478   It is a pity to see problems repeated :smileysad:

 

Re JNAVAS's problem, there is separate thread here about it, and I cannot reproduce his issue on very similary configured X220 system.


Cheers,

 

Bill

------------------------------
I don't work for Lenovo
802.11n
JNavas
Posts: 573
Registered: ‎08-07-2010
Location: San Francisco Bay Area
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Re: (Please note) - Report - Bluetooth with Enhanced Data Rate Software II for Windows 7 wipe main d

[ Edited ]

billbolton wrote:
Re JNAVAS's problem, there is separate thread here about it, and I cannot reproduce his issue on very similary configured X220 system.


Others are seeing the same problem (e.g., X220, X220T Bluetooth causing DING noise when bootup or resume from standby, X1 with annoying 'ding' on start-up), so even though you say you're not seeing it on a similar (not identical) system, the problem is nonetheless real. There may well be some configuration difference between our systems that makes it happen on mine but not on yours.

Hope that helps,
John
ThinkPad T420s [ i7-2640M CPU | 8GB RAM | 1TB SSD | Bay Battery | BT | Webcam | FR | Win7Pro64 ]
Administrator
Mark_Lenovo
Posts: 7,998
Registered: ‎11-19-2007
Location: RTP, North Carolina
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Re: (Please note) - Report - Bluetooth with Enhanced Data Rate Software II for Windows 7 wipe main d

[ Edited ]

All,

 

Updated drivers have been released to the web team and should be published in the next couple of days.

 

Will update this thread once they are live - the official solution will be to use the newer drivers.

 

mark

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802.11n
JNavas
Posts: 573
Registered: ‎08-07-2010
Location: San Francisco Bay Area
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Re: (Please note) - Report - Bluetooth with Enhanced Data Rate Software II for Windows 7 wipe main d

FYI, ThinkPad Bluetooth 3.0 update just arrived via Windows Update (installed here 8/15/2011).

Driver version is 07/20/2011 6.5.0.1445. Did not reintroduce the startup "ding" problem.

Hope that helps,
John
ThinkPad T420s [ i7-2640M CPU | 8GB RAM | 1TB SSD | Bay Battery | BT | Webcam | FR | Win7Pro64 ]
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Altadena_Mark
Posts: 9
Registered: ‎06-24-2011
Location: Altadena, CA
0

Re: (Please note) - Report - Bluetooth with Enhanced Data Rate Software II for Windows 7 wipe main d

The Windows update didn't fix my dig problem at startup.  I still have it if I don't use msconfig to inactivate the startup call to the BBTray.exe

802.11n
JNavas
Posts: 573
Registered: ‎08-07-2010
Location: San Francisco Bay Area
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Re: (Please note) - Report - Bluetooth with Enhanced Data Rate Software II for Windows 7 wipe main d

[ Edited ]

Altadena_Mark wrote:

The Windows update didn't fix my dig problem at startup.  I still have it if I don't use msconfig to inactivate the startup call to the BBTray.exe


That may be left over from the Lenovo Bluetooth software update -- Windows just updates the driver AFAIK.

Try removing MSCONFIG, deleting the Lenovo Bluetooth software, reverting back to the ding free preload state,

and then letting Windows Update do its thing.

Hope that helps,
John
ThinkPad T420s [ i7-2640M CPU | 8GB RAM | 1TB SSD | Bay Battery | BT | Webcam | FR | Win7Pro64 ]
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Altadena_Mark
Posts: 9
Registered: ‎06-24-2011
Location: Altadena, CA
0

Re: (Please note) - Report - Bluetooth with Enhanced Data Rate Software II for Windows 7 wipe main d

I'll have to try this over the weekend, as I'll want to backup my system prior to doing this.