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ToniCipriani
Posts: 5
Registered: ‎03-14-2011
Location: Toronto
0

Preloaded Software issues on X120e

[ Edited ]

I ordered my X120e with Windows 7 Home Premium. After a long delay my machine finally came, and I found out two problems.


- First thing is the machine won't create restore discs nor run product recovery, since the recovery drive was empty, only contained free space. This was resolved, I called in and they are sending me recovery discs (abeit the wrong ones, my machine comes with 32 but they will be sending me 64).


- My machine came unactivated, and I asked around, it seems like my machine won't activate because the BIOS didn't came with the SLIC, however the key behind my battery is an OA key. I confirmed that the SLIC is invalid using Everest.


How can I explain this to support so I can get this second problem fixed? They confirmed my machine does indeed come with Windows 7.

Paper Tape
ToniCipriani
Posts: 5
Registered: ‎03-14-2011
Location: Toronto
0

Re: Preloaded Software issues on X120e

Spoke with Lenovo again, my motherboard's getting replaced. Kinda stupid fix but whatever works. I don't want to wait another month for a new machine.