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MarcBW
Posts: 4
Registered: ‎09-20-2011
Location: UK
0

Thinkpad Ultranav - unable to edit Word 2007 docs after they are saved

Hi,

 

O/S Windows 7

Laptop: X300

Office 2007

Alps Ultranav; Driver 5.0.1.28 (Alps Electric Co.)

I had a clean installation done after a Windows update corrupted some system files. So I am now running Windows 7 and have downloaded my Thinkpad drivers from the Lenovo download site. However, I have encountered a problem when using Word (Office 2007) - I do not have full functionality when using my touch pad.

 

I can edit docs in Word using my touch pad but when I save them (to Word 2003 compatabile documents) I cannot highlight, copy or paste any text within the document using either my touch pad or the track pointer. I can use the touch pad to move the cursor around and to scroll down using the bar on the right hand side but I cannot edit. I can edit using the arrow keys in the very same document.

 

I have checked Word to see if there are any restrictions under Permissions but there are not and I don't think I'm saving the docs as read-only or anything like that.

 

Does this sound like a conflict between the touchpad driver and Word 2007 or is there is something in Word that I need to change?

 

NB I've checked that I've got the latest Ultranav driver- see reference above

 

Thanks in advance for any light you can shed on this,

 

Marc

Blue Screen Again
MarcBW
Posts: 4
Registered: ‎09-20-2011
Location: UK
0

Re: Thinkpad Ultranav - unable to edit Word 2007 docs after they are saved

Further to my posting above, the problem of not being able to use my Ultranav touch pad or track point also happens in Outlook 2007. When I open an email I cannot click around or highlight any text unless I use my keyboard.

Punch Card
OtherSteve
Posts: 75
Registered: ‎05-15-2011
Location: USA
0

Re: Thinkpad Ultranav - unable to edit Word 2007 docs after they are saved

[ Edited ]

Hey Marc!

 

As a tech, this sounds familiar to me.  I believe you are dealing with not a problem related to the touchpad driver, but instead a Word 2007 known issue (see http://support.microsoft.com/kb/921541).

 

Try this:



To delete the Word Data registry key, follow these steps:

  1. Exit all Office programs.
  2. Click Start, click Run, type regedit, and then click OK.
  3. Locate the following registry subkey:
    • HKEY_CURRENT_USER\Software\Microsoft\ Office\12.0\Word\Data
  4. Click Data, and then click Export on the File menu.
  5. Name the file Wddata.reg, and then save the file to the desktop.
  6. Click Delete on the Edit menu, and then click Yes.
  7. Exit Registry Editor.
  8. Start Word.

Hope this helps.

Owner/Technology Specialist
Triple-S Computers - http://www.TripleSComputers.com
Blue Screen Again
MarcBW
Posts: 4
Registered: ‎09-20-2011
Location: UK
0

Re: Thinkpad Ultranav - unable to edit Word 2007 docs after they are saved

Thanks for the suggestion. The problem still persists. I'll keep thinking!

 

Marc

Blue Screen Again
MarcBW
Posts: 4
Registered: ‎09-20-2011
Location: UK
0

Re: Thinkpad Ultranav - unable to edit Word 2007 docs after they are saved

Solved! I did some more digging and found this:

 

"

RESOLVED ISSUE - I found the solution at Windows > Windows Forums > Windows7 Forums > Programs > Why can't I move the Word 2007 insertion point cursor or highlight
text or pictures with the mouse after I type text when using Word 2007 on Windows 7 64-bit? Mouse not working in Word.

The Lenovo ThinkPad Password Vault program has a bug which causes this MS Word 2007 and Outlook 2007 issue. It is easily resolved by changing the Password Vault Preference for Enable hot keys to NOT SELECTED.
"

 

http://www.windowsbbs.com/windows-7/90896-word-2007-outlook-2007-w-windows-7-cursor-will-not-select-...

 

So, I unchecked the Enabled Hot Keys box in Password Vault and, after re-booting, the problem has gone. Phew. Thanks for the suggestion again.

 

Marc