09-20-2011 04:02 AM
O/S Windows 7
Alps Ultranav; Driver 184.108.40.206 (Alps Electric Co.)
I had a clean installation done after a Windows update corrupted some system files. So I am now running Windows 7 and have downloaded my Thinkpad drivers from the Lenovo download site. However, I have encountered a problem when using Word (Office 2007) - I do not have full functionality when using my touch pad.
I can edit docs in Word using my touch pad but when I save them (to Word 2003 compatabile documents) I cannot highlight, copy or paste any text within the document using either my touch pad or the track pointer. I can use the touch pad to move the cursor around and to scroll down using the bar on the right hand side but I cannot edit. I can edit using the arrow keys in the very same document.
I have checked Word to see if there are any restrictions under Permissions but there are not and I don't think I'm saving the docs as read-only or anything like that.
Does this sound like a conflict between the touchpad driver and Word 2007 or is there is something in Word that I need to change?
NB I've checked that I've got the latest Ultranav driver- see reference above
Thanks in advance for any light you can shed on this,
09-20-2011 04:47 AM
Further to my posting above, the problem of not being able to use my Ultranav touch pad or track point also happens in Outlook 2007. When I open an email I cannot click around or highlight any text unless I use my keyboard.
09-20-2011 09:13 AM - edited 09-20-2011 09:14 AM
As a tech, this sounds familiar to me. I believe you are dealing with not a problem related to the touchpad driver, but instead a Word 2007 known issue (see http://support.microsoft.com/kb/921541).
To delete the Word Data registry key, follow these steps:
Hope this helps.
09-25-2011 01:15 PM
Solved! I did some more digging and found this:
RESOLVED ISSUE - I found the solution at Windows > Windows Forums > Windows7 Forums > Programs > Why can't I move the Word 2007 insertion point cursor or highlight
text or pictures with the mouse after I type text when using Word 2007 on Windows 7 64-bit? Mouse not working in Word.
The Lenovo ThinkPad Password Vault program has a bug which causes this MS Word 2007 and Outlook 2007 issue. It is easily resolved by changing the Password Vault Preference for Enable hot keys to NOT SELECTED. "
So, I unchecked the Enabled Hot Keys box in Password Vault and, after re-booting, the problem has gone. Phew. Thanks for the suggestion again.