Betreff: Thinkpad X1 : Mobile Broadband - Does not recognise SIM cards

[pthierry]

Hi,

I got my new ThinkPad X1 this week-end, and I'm also experimenting the SIM card not detected issue.

I understand this could be a manufacturing problem ? Is there a way to know from the serial number if the unit was produced before the problem was fixed ?

Thanks.

[driver8181]

Hi,

I bought my Lenovo ThinkPad X1  (model 1291-26U) several weeks ago in USA and using it in Uzbekistan at the moment. For the last several days I've tried to somehow use the SIM-card slot (by putting SIM-card directly to the slot), installed Access Connections, updated  drivers - nothing helped, as if X1 has no integrated SIM-card slot.

Is there any distance solution to my problem (adding some drivers/soft), should I refer to local technical support (if any in Uzbekistan) or any other way? I'll be glad to have your prompt response.

[lead_org Microsoft MVP Contributor]

@Driver8181,

did you order the machine with the WWAN Card installed.

[dmlabwa]

Hey JameZ,

I bought a configured thinkpad x1 2days ago and the mobile broadband doesn't work, i get errors "please install lenovo mobile connect application" also when i try to activate it says "no supported WAN card installed in computer" please help.

dmlabwa

[JameZ]

@dmlabwa,

Do you have the WLAN drivers installed?

http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS018764

http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS015016

//JameZ

[lead_org Microsoft MVP Contributor]

@dmlabwa, does your X1 came with the WWAN card?

[dmlabwa]

I think it did not have, but I ended up shipping my X1 for repair(to Lenovo), and surprisingly it will take them 2.5months waiting for parts to fix it, so I decided to request it back unrepaired, worst customer care I've ever seen.

[Patria]

Hi, I'm in Indonesia and having the same problem with my X1 does not recognize the SIM cards. I've downloaded all the updates and necessary softwares. Any one can let me know how to get the SIM card working? Cheers Patria