05-20-2012 09:44 AM - edited 05-20-2012 09:46 AM
I have only used my laptop for about 2 weeks.
I tried to download an Adobe Reader update, and I got a message that said "Windows Installer was not installed correctly."
I retarted my computer, but it would only boot in safe mode.
I tried a System Restore, but I got a message that said "System Restore doesn't appear to be functioning properly."
I tried to do a virus scan (just in case), but my computer will not connect to the internet, so that's not working, either.
I tried to restart once more, but as soon as I went to put my password in, the backlight on the laptop would shut off, and then it would only boot in safe mode.
I put the laptop away for a little while because my life got very busy and I didn't have the time to deal with it. Today, when I turned the laptop on to try and troubleshoot, it booted normally, and successfully- no safe mode, backlight still on- and then it told me that System Restore had worked.
Anyone have any ideas what happened / what I did to make this happen / how I can avoid it in the future / if the computer is actually going to function properly or if it needs to be sent back?
05-30-2012 10:25 AM
Hello SuperNova and welcome to community,
When you restore the system earlier to back date it did not get complete and also Windows 7 has startup repair option which fixes the common startup bugs.