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houndkor
Posts: 55
Registered: ‎01-05-2012
Location: Seoul, Korea
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X120e hardware error report

[ Edited ]

When I try to put the X120e into sleep mode by pressing the power button, the system randomly, in realtively high frequency, restarts. I did set all the settings right for sure. I've done the same setting to all my PCs(total 6 PCs, 4 of them ThinkPads), all except this works without problem.

when restarting in this situation, the system shows some controller-related(or so it seems) message after thinkpad logo screen, and before showing safe mode prompt screen.

I did update the BIOS to the latest release, and a few other versions as well. There was a trace of a possibility of the problem reducing depending on the BIOS version, but the problem did occur in all BIOS versions I tried(which I can't remember all of them).

There IS a possibility that my installation of the Windows 7(I set it up myself from clean install) might be unstable, but I still want to request the tech team of lenovo take a look at it.

 

P.S. Is there any route for direct feedback to the hardware tech team?

Kim
Helix, X120e, X201 Tablet, X41 Tablet, X41, X32, 701C
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cche0691
Posts: 228
Registered: ‎05-22-2012
Location: Hong Kong
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Re: X120e hardware error report

Hi houndkor,

 

  Please try BIOS and PM driver update. If problem persist, please kindly contact local Lenovo for hardware test.

 

BIOS Update Utility for Windows 7 (32-bit, 64-bit), Vista (32-bit), XP - ThinkPad X120e
http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS013661

 

ThinkPad Power Management driver
http://support.lenovo.com/en_US/detail.page?LegacyDocID=MIGR-4GXPEG

 

Fred

T61 + X201i
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houndkor
Posts: 55
Registered: ‎01-05-2012
Location: Seoul, Korea
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Re: X120e hardware error report

Thanks. I'll give it a try
Kim
Helix, X120e, X201 Tablet, X41 Tablet, X41, X32, 701C