[X121e - AMD] standby not working properly (running Windows 7 64bit)

[sbreit]

Hi there!

I've trouble with standby on my X121e (AMD E-450 platform). Hibernation works well, but standby doesn't work at all.

If I start the X121e to resume from standby, I will either get error messages about almost every single program crashing (something with violation in address soandso) or it will reboot immediately. If I don't powercycle after this, Keyboard and Mouse won't work (altough at least I can use the keyboard in the Windows "F8" boot menu).

Im running a pretty straightforward Windows 7 64bit installation and the Lenovo Solution Centre tells me that everything is up to date and OK. I'm also running the latest BIOS firmware, which should be 1.15

Oh, and the system is configured as EFI if that matters.

What can I do to make standby work again?

Regards

  Steffen

[sbreit]

push

[tanujhanda Retired Partner]

Hello Sbreit,

You need to have Windows 7 Update Module KB981112

http://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles/os7011ww_64.exe

Kindly try it may resolve the issue.

Best Regards,

Tanuj

[sbreit]

Hi Tanju,

thank you for the reply. I already tried that and the installer says that "The update is not suitable for your computer".

Any other idea?

Kind regards

  Steffen

[tanujhanda Retired Partner]

Hi Sbreit,

Kindly uninstall the display driver restart the laptop then install it.

If the issue continues then you may reload the Operating System.

Best Regards,

Tanuj

[sbreit]

Unfortunately, reinstalling the video driver did not work out for me.

Before I reinstall the OS, can you please tell me what are the prerequisites for standby to work properly?

Is installing the OS sufficient or are there any other prerequisites?

What might be counterproductive? What should be avoided?

Thanks in advance

Kind regards

  Steffen

[tanujhanda Retired Partner]

To make the system into Standby it is essential to install display driver.

If the display driver is not install then Standby option will be grayed out.

Best Regards,

Tanuj