03-01-2012 10:45 AM - edited 03-01-2012 11:42 AM
When I woke up this morning and went to my laptop every time I pressed a key it would register as multiple keys being pressed (for example pressing 'O' would registers as pressing P, O, I, and would turn down the volume).
Upon noticing this I checked to make sure my regional keyboard settings were correct (they are). I then shut down my laptop and cleaned the keyboard with canned air. When I turned it back on my keyboard was simply not working. Everything except the mouse pad and power button won't do anything at all when I touch them.
In summary I've done the following.
-Made sure I have the correct regional keyboard settings (I do)
-Cleaned the keyboard with canned air.
-Attempted to travel to Middle-Earth for Elven tech support but Gandalf wouldn't let me pass.
-Restarted my computer multiple times.
-Plugged in an external USB keyboard to see if that would work (it did and is how I'm typing now).
-Checked for foreign substances but none were found.
-Did a virus scan.
Update: Keys are working again but still registering every press as if multiple keys are being pressed.
03-04-2012 05:14 AM
Kindly uninstall the keyboard driver from the device manager then restart the system and check.
If the issue persist then update the BIOS
You can download the BIOS from mentioned below web link.
04-17-2012 10:22 AM
after get some automatic updates for Win 7 enterprise, keyboard and wireless are both down.
Bios renew and keyboard driver uninstallment did not work; need to restore system.