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Paper Tape
Posts: 1
Registered: ‎03-01-2012
Location: Oregon

X220 - Keyboard suddenly stopped working.

[ Edited ]

When I woke up this morning and went to my laptop every time I pressed a key it would register as multiple keys being pressed (for example pressing 'O' would registers as pressing P, O, I, and would turn down the volume).


Upon noticing this I checked to make sure my regional keyboard settings were correct (they are). I then shut down my laptop and cleaned the keyboard with canned air. When I turned it back on my keyboard was simply not working. Everything except the mouse pad and power button won't do anything at all when I touch them.


In summary I've done the following.

-Made sure I have the correct regional keyboard settings (I do)

-Cleaned the keyboard with canned air.

-Attempted to travel to Middle-Earth for Elven tech support but Gandalf wouldn't let me pass.

-Restarted my computer multiple times.

-Plugged in an external USB keyboard to see if that would work (it did and is how I'm typing now).

-Checked for foreign substances but none were found.

-Did a virus scan.


Update: Keys are working again but still registering every press as if multiple keys are being pressed.

Posts: 955
Topics: 3
Kudos: 80
Solutions: 65
Registered: ‎01-05-2010
Location: INDIA

Re: X220 - Keyboard suddenly stopped working.

Hello Thomas,


Kindly uninstall the keyboard driver from the device manager then restart the system and check.


If the issue persist then update the BIOS


You can download the BIOS from mentioned below web link.


Best Regards,


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What's DOS?
Posts: 1
Registered: ‎04-17-2012
Location: seattle

Re: X220 - Keyboard suddenly stopped working.

after get some automatic updates for Win 7 enterprise, keyboard and wireless are both down.


Bios renew and keyboard driver uninstallment did not work; need to restore system.

Paper Tape
Posts: 3
Registered: ‎04-08-2012
Location: Greece

Re: X220 - Keyboard suddenly stopped working.

I have the exact same problem with my numbers on my g560 both top row numbers and numeric keypad

Token Ring
Posts: 167
Registered: ‎06-12-2011
Location: The Netherlands (but I'm Finnish!)

Re: X220 - Keyboard suddenly stopped working.

[ Edited ]

i've got this too. woke up this morning to find out that B, N and SPACE don't work anymore. apparently the LEFT, RIGHT and DOWN keys are gone, too.


I'm writing this on the on-screen keyboard. -- web portfolio & cv