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SomeThomas
Posts: 1
Registered: ‎03-01-2012
Location: Oregon
0

X220 - Keyboard suddenly stopped working.

[ Edited ]

When I woke up this morning and went to my laptop every time I pressed a key it would register as multiple keys being pressed (for example pressing 'O' would registers as pressing P, O, I, and would turn down the volume).

 

Upon noticing this I checked to make sure my regional keyboard settings were correct (they are). I then shut down my laptop and cleaned the keyboard with canned air. When I turned it back on my keyboard was simply not working. Everything except the mouse pad and power button won't do anything at all when I touch them.

 

In summary I've done the following.

-Made sure I have the correct regional keyboard settings (I do)

-Cleaned the keyboard with canned air.

-Attempted to travel to Middle-Earth for Elven tech support but Gandalf wouldn't let me pass.

-Restarted my computer multiple times.

-Plugged in an external USB keyboard to see if that would work (it did and is how I'm typing now).

-Checked for foreign substances but none were found.

-Did a virus scan.

 

Update: Keys are working again but still registering every press as if multiple keys are being pressed.

tanujhanda
Posts: 955
Topics: 3
Kudos: 80
Solutions: 65
Registered: ‎01-05-2010
Location: INDIA
0

Re: X220 - Keyboard suddenly stopped working.

Hello Thomas,

 

Kindly uninstall the keyboard driver from the device manager then restart the system and check.

 

If the issue persist then update the BIOS

 

You can download the BIOS from mentioned below web link.

http://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles/8duj14us.exe

 

Best Regards,

Tanuj


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What's DOS?
lyeisu
Posts: 1
Registered: ‎04-17-2012
Location: seattle
0

Re: X220 - Keyboard suddenly stopped working.

after get some automatic updates for Win 7 enterprise, keyboard and wireless are both down.

 

Bios renew and keyboard driver uninstallment did not work; need to restore system.

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NanaL
Posts: 3
Registered: ‎04-08-2012
Location: Greece
0

Re: X220 - Keyboard suddenly stopped working.

I have the exact same problem with my numbers on my g560 both top row numbers and numeric keypad

802.11n
kvirtanen
Posts: 172
Registered: ‎06-12-2011
Location: The Netherlands (but I'm Finnish!)
0

Re: X220 - Keyboard suddenly stopped working.

[ Edited ]

i've got this too. woke up this morning to find out that B, N and SPACE don't work anymore. apparently the LEFT, RIGHT and DOWN keys are gone, too.

 

I'm writing this on the on-screen keyboard.

http://wirtanen.tk/ -- web portfolio & cv
Paper Tape
fitito
Posts: 2
Registered: ‎07-08-2014
Location: ARGENTINA
0

Re: X220 - Keyboard suddenly stopped working.

 

 KVIRTANEN:

I have the exactly the same problem. The same keys doesn´t work. Did you fix it?

 

thanks in advance for your answer

802.11n
kvirtanen
Posts: 172
Registered: ‎06-12-2011
Location: The Netherlands (but I'm Finnish!)
0

Re: X220 - Keyboard suddenly stopped working.

I'm afraid it required service. I had to send the machine to repair, but probably could have just replaced the keyboard.
http://wirtanen.tk/ -- web portfolio & cv