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peterh_hk
Posts: 26
Registered: ‎09-11-2010
Location: Canada
0

Re: x201 random shutdown...

@Koonfused,

 

How long did it take you to get back your laptop after sending it in? Also, did you send it all the way to their manufacturing plant in China? 

 

Thx!

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koonfused
Posts: 11
Registered: ‎10-15-2008
Location: Vancouver, Canada
0

Re: x201 random shutdown...

[ Edited ]

I shipped out the laptop on a Wednesday, got it back the next Monday. so about 3 business day.
I've never had to ship the laptop back to china. I live in Vancouver, Canada so they asked me to ship it to Toronto, Canada.

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peterh_hk
Posts: 26
Registered: ‎09-11-2010
Location: Canada
0

Re: x201 random shutdown...

@ Koonfused, 

 

Great! Then that would make my life a lot easier as I'm located in Toronto.

 

Could you provide me the address where you shipped your laptop to?

 

Thanks again!

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koonfused
Posts: 11
Registered: ‎10-15-2008
Location: Vancouver, Canada
0

Re: x201 random shutdown...

you would need to call lenovo tech support, they will open a case for you and send you a prepaid box. all you have to do is to put the laptop in the box and call ups to pick it up, or drop it at any ups location. you should have your laptop back in one or two days.
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peterh_hk
Posts: 26
Registered: ‎09-11-2010
Location: Canada
0

Re: x201 random shutdown...

Thanks a lot for your info!!
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stackmoney
Posts: 7
Registered: ‎06-19-2010
Location: California
0

Re: x201 random shutdown...

@koonfused

 

Are you having any sleep issues with the machine? How about instances where the screen washes out (change to contrast)?

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JameZ
Posts: 3,110
Registered: ‎07-11-2010
Location: Malaysia
0

Re: x201 random shutdown...

@koonfused,

UGPM.

@stackmoney,

Engineering is currently working on a driver for the washed out screen issue, you may PM me if you want to try out the beta drivers.

As for the random shutdown issue, we are still pending volunteers if you are interested.

//JameZ

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stackmoney
Posts: 7
Registered: ‎06-19-2010
Location: California
0

Re: x201 random shutdown...

Service replaced the motherboard and shipped it back to me within 24 hours of receiving it.  Crossing my fingers that the motherboard solves all my problems!

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adarwish
Posts: 4
Registered: ‎11-01-2010
Location: California
0

Re: x201 random shutdown...

@koonfused - did they wipe the hard drive, too?

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anniewyt
Posts: 5
Registered: ‎12-14-2010
Location: Vancouver
0

Re: x201 random shutdown...

[ Edited ]

I ordered my x201 laptop before reading these comments... now im really scared............I wonder if the new ones have fixed these random shutdown issues or not............do all x201 laptops have this problem?