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Cleo_Lenovo
Posts: 2,167
Topics: 81
Kudos: 263
Solutions: 136
Registered: ‎05-01-2008
Location: Malaysia (GMT 0800)
0

Feedback needed on 2 items

[ Edited ]

Hi All,

 

A colleague of mine from eSupport would like to gather feedback from all of your in regard to service parts/accessories and product usage in support page (http://support.lenovo.com) . Please feel free to post your comments as the person in charge will check this thread in these few weeks time.

 

1(a) Do you know where to find service parts and accessories compatible with your machine?
1(b) Are the parts info useful ?

 

2(a) Do you know where to find info/tips about product usage such as how to configure fingerprint reader software?
2(b) Are they useful?

 

Note:
1) You can find the service parts and accessories by navigating to Support Home Page > Product & Parts Detail
2) To find the how-to tips/info, you can navigate to Support Home Page > Diagnose and Fix > Frequently Asked Questions(FAQ)

 

Best regards,

Cleo


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dragnoak
Posts: 543
Registered: ‎06-20-2011
Location: Racine, WI

Re: Feedback needed on 2 items

Cleo,

     I just want to know where I can buy an approved Lenovo FRU upgrade for my Y470 wireless card. So the answers to your questions are.

 

1(a) Yes, BUT the part details are blank. See pic:

1(b) NO

 

Doesn't Lenovo have a parts department? Why don't they put all the parts, for all of their machines, on the support/sale web pages.

 

DragonRider

I'm DO'ing IT
Lenovo Y470 085525U 2nd generation Intel® Core™ i7-2630QM processor ( 2.00GHz 1333MHz 6MB )
IdeaCentre A520 Intel® Core™ i5-3230M processor ( 2.60GHz 2600MHz 3MB )
YOGA Tablet 2 Pro-1380F
T420