Support in other languages: 
Showing results for 
Search instead for 
Do you mean 
Reply
WWAN
chuckk48
Posts: 169
Registered: ‎06-02-2008
Location: Montreal, Quebec, Canada

Lots of errors on new downloads and support site with driver matrices

[ Edited ]

 As Lenovo has suggested, I am creating a single thread relating to errors with the new download and support site. These problems came to light by examining the Drivers and software - ThinkPad R400 and R500 page. Many of the same issues exist in Drivers and software - ThinkPad R61, R61i page as well as other driver matrices I am sure.

 

So here is a list missing links, and typographical errors, in Drivers and software - ThinkPad R400 and R500

 

1)       The entry for Lenovo ThinkVantage Toolbox is out of date.

-         The entry shows a release date of 03 May 2011, and version number of 6.0.5802.24. The latest version number is 6.0.5849.23.

-         Although this latest version has been downloadable for several months now, it still is not available using either Update Retriever, or ThinkVantage System Update.

-         There is no document for this latest update.

 

2)       The files for Roxio Creator are not available using ThinkVantage System Update.

-         Although version 10.3 was released on 11 Dec 2009, it still is not available using either Update Retriever, or ThinkVantage System Update.

 

3)       The entries for Intel WiFi 5100, 5150, 5300 are out of date.

-         The entries show a release date of 19 Nov 2010, and version number of 13.04.0000. The latest version number is probably 14.02.0000, and was released on 08 Sep 2011. The “Latest Drivers” web page seems to indicate that there is a later version, 14.02.1000, but the downloads for that version seem to be the same as those for version 14.02.0000.

-         The latest version is not currently available using either Update Retriever or ThinkVantage System Update.

 

4)       The entries for ThinkPad 802.11bgn Wireless LAN Mini PCI Express Adapter II are out of date.

-         The Windows 7 entry shows a release date of 30 Nov 2010, and version number of 1.00.0029.2. The latest version number is 1.02.0029.8, and was released on 14 Sep 2011.

-         The Windows Vista entry shows a release date of 30 Nov 2010, and version number of 1.00.0029.1. The latest version number is 1.02.0029.8, and was released on 14 Sep 2011.

-         The Windows XP entry shows a release date of 30 Nov 2010, and version number of 1.00.0029.1. The latest version number is 1.02.0029.8, and was released on 14 Sep 2011.

-         The latest versions are not currently available using either Update Retriever or ThinkVantage System Update.

 

5)       The entry for Power Management Driver is out of date.

-         The entry shows a release date of 29 Mar 2011, and version number of 1.62. The latest version number is 1.63.

-         Although this latest version has been downloadable for several weeks now, it still is not available using either Update Retriever, or ThinkVantage System Update.

-         There is no document for this latest update.

 

6)       The entry for Hotkey Features Integration is out of date.

-         The entry shows a release date of 20 Jun 2011, and version number 3.52.0000. The latest version number is 3.52.0001.

-         Although this latest version has been downloadable for several weeks now, it still is not available using either Update Retriever, or ThinkVantage System Update.

-         There is no document for this latest update.

 

7)       The entries for Lenovo Fingerprint Software are out of date.

-         The Windows 7 entry shows a release date of 25 Mar 2010, and version number of 3.3.2.43. The latest version number is 3.3.2.50, and was released on 19 Sep 2011.

-         The Windows Vista entry shows a release date of 21 Feb 2010, and version number of 3.3.2.43. The latest version number is 3.3.2.50, and was released on 19 Sep 2011.

-         The Windows XP entry shows a release date of 21 Feb 2010, and version number of 3.3.2.43. The latest version number is 3.3.2.50, and was released on 19 Sep 2011.

-         The latest versions are not currently available using either Update Retriever or ThinkVantage System Update.

 

8)       Conflicting data and typographical errors within the entries for: ThinkVantage Active Protection System.

-         The matrice entry for: Windows 7 (32-bit), Vista (32-bit), XP, 2000, has a release date of 28 Jul 2011 and a version number of 1.74. It should be 1.75. Version 1.74 is the previous driver and was released on 21 Jan 2011. Document: ThinkVantage Active Protection System for Windows 7 (32-bit), Vista (32-bit), XP, 2000 – ThinkPad - http://support.lenovo.com/en_US/downloads/detail.page?LegacyDocID=MIGR-53150 contains the same typographical errors in 3 locations. An examination of the text file associated with the current driver has the correct version number of 1.75.


9)       Broken links: All entries for ThinkVantage Client Security Solution  result in a screen that says:

Could not locate the requested document”.

 

Windows 7 (64-bit)

11 Jan 2011
8.30.00.45

<--

Windows 7 (32-bit)

11 Jan 2011
8.30.00.45

<--

Windows Vista (64-bit)

4 Jan 2011
8.21.0015

<--

Windows Vista (32-bit)

4 Jan 2011
8.21.0015

<--

Windows XP

4 Jan 2011
8.21.0015

<--

-         The correct document for all versions of Windows 7 is  http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS002118

-         The latest version number for Windows 7 is 8.30.0049.00, and was released on 29 Jun 2011.

-         The correct document for all versions of Windows Vista and Windows XP is  http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS014164

-         The latest version number for Windows Vista and Windows XP is 8.21.0020, and was released on 24 Jun 2011.

-         The latest versions are not currently available using either Update Retriever or ThinkVantage System Update.

 

10)    The entry for ThinkVantage Communications Utility is out of date.

-         The entry shows a release date of 17 Mar 2010, and a version number of 1.43. The latest version number is 1.44 with a release date of 29 Jun 2011.

 

11)    The files for ThinkVantage System Migration Assistant are not available using ThinkVantage System Update.

-         Although version 6.0.0010 was released on 23 Nov 2009, it still is not available using either Update Retriever, or ThinkVantage System Update. Only version 6.0.0009 is available.

 

12)    There is a typographical error in the entries for Intel 4500MHD (Intel GM45 Express Chip)

-         The entries show a release date of 27 Jun 2010. It should show a release date of 27 June 2011.

 

13)    No entry for: Windows 7 (32-bit, 64-bit) Update Module KB2482122 (WW) – ThinkPad - http://support.lenovo.com/en_NL/downloads/detail.page?DocID=DS019584

 

14)    No entry for: Windows 7 (32-bit, 64-bit) Update Module KB2459268 (WW) – ThinkPad - http://support.lenovo.com/en_NL/downloads/detail.page?DocID=DS019407

 

Why is it that the “Last Updated” date is seldom modified, when changes are made to the driver matrix page?

 

ThinkPad R61 8932-CTO T8300 2.40 Ghz 3GB RAM Win XP
ThinkPad R500 2714-CTO P8600 2.40 Ghz 3GB RAM Win XP; Two ThinkPad R500's 2714-CTO T9600 2.80 Ghz 4GB RAM Win 7
ThinkPad T500 2241-DB9 T9600 2.80 Ghz 4GB RAM Win 7
ThinkCenter A63 5237-CTO 3GB Ram Win XP; A21m and a pair of 380XD's
Cleo_Lenovo
Posts: 2,167
Topics: 81
Kudos: 263
Solutions: 136
Registered: ‎05-01-2008
Location: Malaysia (GMT 0800)
0

Re: Lots of errors on new downloads and support site with driver matrices

Hi Chuck,

Wow, your post surprised me! There are so many items you've tested yourself, most importantly you recorded them one by one for our reference. I'm really impressed with your effort!

Ok i'll show this great effort to our support team. :smileyhappy: Should you have any more to add, appreciate you could make them as a new thread. Preferably an issue per thread.

Currently we'll update the items you reported here by editing your first post above here. Thus, it would be better if you let the first post stays untouched.

Thank you, Chuck!

Best regards,
Cleo


WW Social Media
T61, T410, x240, Z500, Flex 14

Important Note: If you need help, post your question in the forum, and include your system type, model number and OS. Do not post your serial number.

Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!


Follow @LenovoForums on Twitter!
How to send a private message? --> Check out this article.


English English Community   Deutsche Deutsche Community   Español Comunidad en Español   ru.gif Русскоязычное Сообщество
WWAN
chuckk48
Posts: 169
Registered: ‎06-02-2008
Location: Montreal, Quebec, Canada
0

Re: Lots of errors on new downloads and support site with driver matrices

It has been months since I created this post, and still many of the items remain outstanding. I can't help but question the professionalism of Lenovo. 

 

So here is an updated list of errors, missing links, and typographical errors, in Drivers and software - ThinkPad R400 and R500

 

1)         The entry for Lenovo ThinkVantage Toolbox is out of date.

            -          The entry shows a release date of 03 May 2011, and version number of 6.0.5802.24. The latest version number is 6.0.5849.23.

            -          Although this latest version has been downloadable for several months now, it still is not available using either Update Retriever, or ThinkVantage System Update.

            -          There is no document for this latest update. 

2)         There is no entry for: Corel WinDVD 10 Standard Definition (Update only) - ThinkCentre, ThinkPad, ThinkStation -           http://support.lenovo.com/en_CA/downloads/detail.page?DocID=DS024246

3)         The files for Roxio Creator are not available using ThinkVantage System Update.

            -          Although version 10.3 was released on 11 Dec 2009, it still is not available using either Update Retriever, or ThinkVantage System Update.  

4)         The entries for Intel WiFi 5100, 5150, 5300 are out of date.

            -         The entries show a release date of 19 Nov 2010, and version number of 13.04.0000. The latest version number is probably 14.02.0000, and was released on 08 Sep 2011. The “Latest Drivers” web page seems to indicate that there is a  later version, 14.02.1000, but the downloads for that version seem to be the same as those for version 14.02.0000.

            -         ThinkVantage System Update keeps presenting version 13.04 to my R500 even though version 14.02 is already installed on that machine (via System Update). I have to keep hiding this update and it keeps coming back. 

5)         The entry for: ThinkPad 1x1 11b/g/n Wireless LAN PCI Express Half Mini Card Adapter for Windows 7 (32-bit, 64-bit), Vista (32-bit, 64-bit), XP – ThinkPad –

                         http://support.lenovo.com/en_CA/downloads/detail.page?LegacyDocID=MIGR-76909

                        should not be there as this device is not supported on the R500 machine.

6)       Conflicting data and typographical errors within the entries for: ThinkVantage Active Protection System.

            -         The matrice entry for: Windows 7 (32-bit), Vista (32-bit), XP, 2000, has a release date of 28 Jul 2011 and a version number of 1.74. It should be 1.75. Version 1.74 is the previous driver and was released on 21 Jan 2011. Document: ThinkVantage Active Protection System for Windows 7 (32-bit), Vista (32-bit), XP, 2000 – ThinkPad -                                                     http://support.lenovo.com/en_US/downloads/detail.page?LegacyDocID=MIGR-53150

                        contains the same typographical errors in 3 locations. An examination of the text file associated with the current driver has the correct version number of 1.75.


7)        The entry for ThinkVantage Communications Utility is out of date.

                        http://support.lenovo.com/en_CA/downloads/detail.page?LegacyDocID=MIGR-75286

            -         The entry shows a release date of 17 Mar 2010, and a version number of 1.43. The latest version number is either 1.44, with a release date of 29 Jun 2011, or 2.08 (83cu28ww), as per the latest Newly Released Drivers. 

8)        The files for ThinkVantage System Migration Assistant are not available using ThinkVantage System Update.

            -          Although version 6.0.0010 was released on 23 Nov 2009, it still is not available using either Update Retriever, or ThinkVantage System Update. Only version 6.0.0009 is available.  

9)         There is no entry for: Windows 7 (32-bit, 64-bit) Update Module KB2482122 (WW) – ThinkPad -             http://support.lenovo.com/en_NL/downloads/detail.page?DocID=DS019584

 10)      There is no entry for: Windows 7 (32-bit, 64-bit) Update Module KB2459268 (WW) – ThinkPad -             http://support.lenovo.com/en_NL/downloads/detail.page?DocID=DS019407

 

Why is it that the “Last Updated” date is seldom modified, when changes are made to the driver matrix page?

 

 

ThinkPad R61 8932-CTO T8300 2.40 Ghz 3GB RAM Win XP
ThinkPad R500 2714-CTO P8600 2.40 Ghz 3GB RAM Win XP; Two ThinkPad R500's 2714-CTO T9600 2.80 Ghz 4GB RAM Win 7
ThinkPad T500 2241-DB9 T9600 2.80 Ghz 4GB RAM Win 7
ThinkCenter A63 5237-CTO 3GB Ram Win XP; A21m and a pair of 380XD's