Support in other languages: 
Showing results for 
Search instead for 
Do you mean 
Reply
Fanfold Paper
kenn43210
Posts: 5
Registered: ‎12-05-2011
Location: USA
0

Slow driver download on http://consumersupport.lenovo.com

Not sure where to ask, but what the heck is wrong with this website?? i am currently downloading drivers at less than 5kb per sec, at this rate it will take me a week or more of continuous download to complete all the drivers i needed for my z570.

 

I am certain that it's not my connection because I download 300MB driver from nvdia and 3.1gb file from MSDN in matter of minutes. 

 

Is there an alternate site where I can download these drivers????

Retired Employee
Serge1410
Posts: 2,438
Registered: ‎04-10-2011
Location: Malaysia
0

Re: Slow driver download on http://consumersupport.lenovo.com

[ Edited ]

hey kenn43210,

that's strange. could you provide the link to the page of where the file is located so that we can check.

 

 

also could you try downloading that same file from a different location and see if there is any difference.






WW Social Media
Important Note: If you need help, post your question in the forum, and include your system type, model number and OS. Do not post your serial number.

Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!



Follow @LenovoForums on Twitter!
Have you checked out the Community Knowledgebase yet?!
How to send a private message? --> Check out this article.
Fanfold Paper
kenn43210
Posts: 5
Registered: ‎12-05-2011
Location: USA
0

Re: Slow driver download on http://consumersupport.lenovo.com

Guru
dragnoak
Posts: 496
Registered: ‎06-20-2011
Location: Racine, WI
0

Re: Slow driver download on http://consumersupport.lenovo.com

[ Edited ]

It's been my experience, with this download site, that "sometimes" the download is really slow. When it is, I just cancel that download, and re-launch the same download from the page. It usually speeds up considerably with the re-launch. If it doesn't speed up, I close my browser, then reopen the browser and navigate back to the download page. That works 94% of the time. 

 

YRMV

 

DragonRider

I'm DO'ing IT
Lenovo Y470 085525U 2nd generation Intel® Core™ i7-2630QM processor ( 2.00GHz 1333MHz 6MB )
IdeaCentre A520 Intel® Core™ i5-3230M processor ( 2.60GHz 2600MHz 3MB )
T420
Blue Screen Again
TonyUK
Posts: 17
Registered: ‎05-28-2009
Location: England
0

Re: Slow driver download on http://consumersupport.lenovo.com

It's without doubt the dog slowest site on the whole web. I wait 10mins then restart it maybe 3 or 4 times before I get the download. All other pages working normaly.

I have been trying to repair a Z61m after the failure of R&R to properly recover it.

I have so far spent nearly 3 days downloading drivers then the patch for the driver then it creates another problem & start again. **bleep** you need to copy some files to C:smileyvery-happy:rivers/Win then manualy install from there...... who writes this nonesense.

I love the machine & it's build quality but I will NEVER buy another Lenovo product again & we have 5 PC's here all IBM or Lenovo.

Ctrl-Alt-Del
arunsankar
Posts: 7
Registered: ‎10-27-2013
Location: INDIA
0

Slow driver download from support site

Facing the same issue here. The download rate from the support site is around 6-10KBps. Trying to download touchpad driver from download.lenovo.com

Mark_Lenovo
Posts: 7,945
Topics: 412
Kudos: 1,335
Solutions: 288
Registered: ‎11-19-2007
Location: RTP, North Carolina
0

Re: Slow driver download from support site

arunsankar,

 

The actual download should go pretty fast since it is part of a distributed hosting and cached model.

 

As there are multiple servers, if you are having trouble, try closing the window, clear browser cache and then try to reconnect and download again.  This may connect you to a different server.

 

Where I typically see performance issues is when the site gets loaded down with traffic and the database calls to look up things specific for a system.  Such as loading the driver page for your system.

 

When this occurs, you might try using the express site. 

http://download.lenovo.com/express/index.html

 

We will keep working to improve performance, and appreciate your patience!

 

Mark

____________________________________________

ThinkPads: S30, T43, X60t, X1, W700ds, IdeaPad Y710, IdeaCentre: A300, IdeaPad K1
Mark Hopkins
Program Manager, Lenovo Social Media (Services)
twitter @lenovoforums
English English Community   Deutsche Deutsche Community   Español Comunidad en Español   ru.gif Русскоязычное Сообщество