12-14-2011 09:03 PM
We are having problems doing a fresh Win7 64 bit install (not a restore) on two of our w701ds 4323CTO laptops.
The trouble is that the driver catalog on lenovo.com is a mess. Using the conventional Driver Finder for a 4232CTO leads to a page where we have to do two dozen clicks... but even after that there is some software missing entirely: Device Experience and the Fingerprint MSI package for example. The fingerprint software omission was brought to a Lenovo rep's attention here in the forum back in September... but it is still MIA.
and click on:
W700,W700ds, W701, W701ds
we get this:
It's in Japanese, and there is no way to change it to English.
I know the entire w70X series has been withdrawn... but it hasn't even been a year since the w701ds was pulled. I think it's a reasonable expectation to be able to get access to a decent driver list on lenovo.com
Can a mod or rep forward this note along to the appropriate dept? Thanks!
12-19-2011 12:41 AM
12-19-2011 06:54 AM
I don't know what was up with the language problem, but the matrix is showing in English for me now:
Hope this helps!
12-28-2011 07:56 AM
01-02-2012 10:44 PM
@Cleo_Lenovo Thank you for forwarding our note along... we really appreciate it!
@bananaman Yes it is! Much easier to read now... :-)
@marky-kun Just got back from the Holidays- thanks for following up. I know you guys had some bumps in the road with the new support site, but I knew you'd make it right. Thanks very much!
Marky, while I have your attention... I know this is not a tech support forum, and I hate to impose, but do you know anything about the powermizer lockup issues with the Nvidia 2xx.xx drivers on the W70X series (Quadro FX3800M)? This issue has been a bear for me as a sysadmin lately. The Nvidia and Lenovo forums are rife with complaints. If you have any contact with the driver guys, I'm just looking for a solid answer: "we're looking in to it", "waiting on Nvidia", "fix in the pipeline", "wontfix", etc.
Thanks again, and Happy New Year.