in K and Vibe Z Series Smartphones https://forums.lenovo.com/t5/K-and-Vibe-Z-Series-Smartphones/Contact-sync-issue-with-lenovo-k5-note/m-p/4057580 K and Vibe Z Series Smartphones topics Fri, 27 Apr 2018 06:48:33 +0000 lp02_en <![CDATA[ ]]> https://forums.lenovo.com/topic/findpost/1080/4057580/4057580 Hello, 

I am facing the problem with my mobile vibe k5 note with contact sync. in my google account there are 200 contact , but when i sync it with playstore then only 100 contact will be sync wth mobile this is very irritating for me each time i need to go to google contacts to find out th ]]> Fri, 27 Apr 2018 06:48:33 +0000 https://forums.lenovo.com/topic/findpost/1080/4057580/4057580 epradip <![CDATA[ Re: Contact sync issue with lenovo k5 note ]]> https://forums.lenovo.com/topic/findpost/1080/4057580/4057628 Fri, 27 Apr 2018 07:00:39 +0000 https://forums.lenovo.com/topic/findpost/1080/4057580/4057628 Andy_Lenovo <![CDATA[ Google contact not sync with vibe k5 note ]]> https://forums.lenovo.com/topic/findpost/1080/4057580/4058633 hello, 

I am facing the issue that my all google contact are not sync with my vibe k5 note. only few of them are sync . when i searched in google then there are contacts but in mobile they are not sync. 

 

 

please suggest the solution.

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Sat, 28 Apr 2018 04:58:52 +0000 https://forums.lenovo.com/topic/findpost/1080/4057580/4058633 epradip
<![CDATA[ Re: Google contact not sync with vibe k5 note ]]> https://forums.lenovo.com/topic/findpost/1080/4057580/4063985 Hi, I am facing the same issue with my K4 note. I didn't realize this initially and when i tried to configure the gmail account with another mobile (runs in Oreo) and tried to look at the contacts where my newly added contacts from K4 note were missing. 

 

I have tried to factory rese ]]> Thu, 03 May 2018 06:27:02 +0000 https://forums.lenovo.com/topic/findpost/1080/4057580/4063985 rsamypsamy <![CDATA[ Re: Google contact not sync with vibe k5 note ]]> https://forums.lenovo.com/topic/findpost/1080/4057580/4065768 I have Lenovo Vibe K5 Note with Model number A7020a48, Android version 6.0, Android security patch level 5 October 2016(check attachment).

 

After resetting the phone to factory defaults, the phone is not syncing contacts from Google contact service to phone or f ]]> Fri, 04 May 2018 15:20:07 +0000 https://forums.lenovo.com/topic/findpost/1080/4057580/4065768 omarsci <![CDATA[ Re: Contact sync issue with lenovo k5 note ]]> https://forums.lenovo.com/topic/findpost/1080/4057580/4066482 Fri, 04 May 2018 15:25:45 +0000 https://forums.lenovo.com/topic/findpost/1080/4057580/4066482 Andy_Lenovo <![CDATA[ Re: Google contact not sync with vibe k5 note ]]> https://forums.lenovo.com/topic/findpost/1080/4057580/4068414 Hi guys,

 

Sorry to know it's is not synching as expected. Can you please show us how much storage do you have under Settings?

 

 Please try the following:

 

-Try to un-synch and synch your ]]> Mon, 07 May 2018 13:44:57 +0000 https://forums.lenovo.com/topic/findpost/1080/4057580/4068414 Agent_Daisy <![CDATA[ Re: Google contact not sync with vibe k5 note ]]> https://forums.lenovo.com/topic/findpost/1080/4057580/4069552 I do all these steps. Moreover, I factory reset the device and just add wireless settings and google account. Result, only 140 contact of 3250 synced from google account to Lenovo contact manager.

Even I try Google contact android app, the same result.

Tryed to turn on , turn off auto ]]> Tue, 08 May 2018 11:30:25 +0000 https://forums.lenovo.com/topic/findpost/1080/4057580/4069552 omarsci <![CDATA[ Re: Google contact not sync with vibe k5 note ]]> https://forums.lenovo.com/topic/findpost/1080/4057580/4070325 "Clear data" did not respond 

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Tue, 08 May 2018 23:41:42 +0000 https://forums.lenovo.com/topic/findpost/1080/4057580/4070325 demolawaluk
<![CDATA[ Re: Google contact not sync with vibe k5 note ]]> https://forums.lenovo.com/topic/findpost/1080/4057580/4073720 Why Lenovo don't issue security update?

The phone released January 2016

The last security update is October 2016.

It is suppose that you support the phone for at least 2 years with security update.

 

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Fri, 11 May 2018 14:06:56 +0000 https://forums.lenovo.com/topic/findpost/1080/4057580/4073720 omarsci
<![CDATA[ Re: Google contact not sync with vibe k5 note ]]> https://forums.lenovo.com/topic/findpost/1080/4057580/4075167 Contact storage not responding. Now what I can do, tell e z

 

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Sun, 13 May 2018 11:28:33 +0000 https://forums.lenovo.com/topic/findpost/1080/4057580/4075167 Rajiv9
<![CDATA[ Re: Google contact not sync with vibe k5 note ]]> https://forums.lenovo.com/topic/findpost/1080/4057580/4076206 Hi guys,

 

Thanks for trying. How much storage do you have? 

 

Regards,
Daisy
Moto-Lenovo Support

 

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Mon, 14 May 2018 15:36:19 +0000 https://forums.lenovo.com/topic/findpost/1080/4057580/4076206 Agent_Daisy
<![CDATA[ Re: Google contact not sync with vibe k5 note ]]> https://forums.lenovo.com/topic/findpost/1080/4057580/4077148 After factory reset, more than20 GB and still the issue exists 

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Tue, 15 May 2018 12:08:21 +0000 https://forums.lenovo.com/topic/findpost/1080/4057580/4077148 omarsci
<![CDATA[ Re: Contact sync issue with lenovo k5 note ]]> https://forums.lenovo.com/topic/findpost/1080/4057580/4086159 Google contacts not syncing as it should on K5 Plus (A6020a46) the same, my phone is useless.

Could be faulty firmware flash?

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Wed, 23 May 2018 13:53:16 +0000 https://forums.lenovo.com/topic/findpost/1080/4057580/4086159 dax2
<![CDATA[ Re: Contact sync issue with lenovo k5 note ]]> https://forums.lenovo.com/topic/findpost/1080/4057580/4087663  

Hi guys,

 

Thanks for trying the workaround. We'll report and escalate this and get back to you as soon as we have an update.

 

Regards,
Daisy
Moto-Lenovo Support

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Thu, 24 May 2018 18:41:17 +0000 https://forums.lenovo.com/topic/findpost/1080/4057580/4087663 Agent_Daisy
<![CDATA[ Re: Contact sync issue with lenovo k5 note ]]> https://forums.lenovo.com/topic/findpost/1080/4057580/4098809 I have also the same issue after factory reset google contact sync is not working only few conatcts are sync where as there are more than 1000 conatcts are there in my google account.

Kindly take neccesary action to resolve this sereous issue, otherwise we indians will buycot your products. ]]> Mon, 04 Jun 2018 11:29:47 +0000 https://forums.lenovo.com/topic/findpost/1080/4057580/4098809 yogahirrao <![CDATA[ Re: Contact sync issue with lenovo k5 note ]]> https://forums.lenovo.com/topic/findpost/1080/4057580/4099223 I am facing the same problem with Lenovo K3. After factory reset my google contacts don't sync anymore. I have to mention that until now I didn't have any issue with contact syncing. I tried everything but unfortunately only 325 contacts from a total of 500+ contacts are synced. Please deal with ]]> Mon, 04 Jun 2018 17:19:07 +0000 https://forums.lenovo.com/topic/findpost/1080/4057580/4099223 sitof <![CDATA[ Re: Contact sync issue with lenovo k5 note ]]> https://forums.lenovo.com/topic/findpost/1080/4057580/4102078 any update this is very cretical issue.... i am in ravel and get so many problems cause of this???

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Thu, 07 Jun 2018 09:14:19 +0000 https://forums.lenovo.com/topic/findpost/1080/4057580/4102078 amer570
<![CDATA[ Re: Contact sync issue with lenovo k5 note ]]> https://forums.lenovo.com/topic/findpost/1080/4057580/4103520 Hi guys,

 

I know it's hard to wait but there's no update yet. I will keep you posted once I get one.

Thanks.

 

Regards,
Daisy
Moto-Lenovo Support


**Please don't ask me questions by Personal Message; que ]]> Fri, 08 Jun 2018 17:18:05 +0000 https://forums.lenovo.com/topic/findpost/1080/4057580/4103520 Agent_Daisy <![CDATA[ Re: Contact sync issue with lenovo k5 note ]]> https://forums.lenovo.com/topic/findpost/1080/4057580/4106444 Do you have any work? My guide is not syncing somehow. I lost quite a few people. I bought a lenovo phone for the whole company. Our employees have a chronic problem.

pls help us.

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Tue, 12 Jun 2018 07:21:48 +0000 https://forums.lenovo.com/topic/findpost/1080/4057580/4106444 serdarism
<![CDATA[ Re: Contact sync issue with lenovo k5 note ]]> https://forums.lenovo.com/topic/findpost/1080/4057580/4116303 Same issue in my mobile too tried so many times till now, but no result.

It's clearly software issue, unable to clear data of the contacts stotage also.

Lenovo not even responding on this serious issue...

What is the use of mobile without contacts

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Thu, 21 Jun 2018 02:49:26 +0000 https://forums.lenovo.com/topic/findpost/1080/4057580/4116303 harsha95
<![CDATA[ Re: Contact sync issue with lenovo k5 note ]]> https://forums.lenovo.com/topic/findpost/1080/4057580/4133998 if you can not fix this very cretical issue.... respect your self.... refund the bad devices... !!!!

 

dont delay without any clear appointment or status!!!!

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Sat, 07 Jul 2018 14:06:25 +0000 https://forums.lenovo.com/topic/findpost/1080/4057580/4133998 amer570
<![CDATA[ Re: Contact sync issue with lenovo k5 note ]]> https://forums.lenovo.com/topic/findpost/1080/4057580/4137816 Please try to disable or unsinstall the Google+ Apps. This is solved my problem with Vibe K4 Note.

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Wed, 11 Jul 2018 08:59:09 +0000 https://forums.lenovo.com/topic/findpost/1080/4057580/4137816 biz365
<![CDATA[ Re: Contact sync issue with lenovo k5 note ]]> https://forums.lenovo.com/topic/findpost/1080/4057580/4137911 Wed, 11 Jul 2018 11:25:08 +0000 https://forums.lenovo.com/topic/findpost/1080/4057580/4137911 dax2 <![CDATA[ Re: Contact sync issue with lenovo k5 note ]]> https://forums.lenovo.com/topic/findpost/1080/4057580/4138380 Hi Guys, I am facing with the same problem.

Looks I am not alone and it is not a new problem.

Lenovo K6 Power -K33a42

Kernel version - 3.18.31

Android 7.0

Google contact sync app - 7.0-3037786.

 

I have made all the tips that you have writen. 

 

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Wed, 11 Jul 2018 18:59:02 +0000 https://forums.lenovo.com/topic/findpost/1080/4057580/4138380 Kubo6
<![CDATA[ Re: Contact sync issue with lenovo k5 note ]]> https://forums.lenovo.com/topic/findpost/1080/4057580/4138689 Thu, 12 Jul 2018 02:09:49 +0000 https://forums.lenovo.com/topic/findpost/1080/4057580/4138689 biz365 <![CDATA[ Re: Contact sync issue with lenovo k5 note ]]> https://forums.lenovo.com/topic/findpost/1080/4057580/4138763 I successfully manage to sync contacts from Google account to Lenovo K5 Note.

 

From Settings/ Apps/ Google+ / Disable.

 

Now, 3283 contacts successfully synced to my device.

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Thu, 12 Jul 2018 04:10:58 +0000 https://forums.lenovo.com/topic/findpost/1080/4057580/4138763 omarsci
<![CDATA[ Re: Contact sync issue with lenovo k5 note ]]> https://forums.lenovo.com/topic/findpost/1080/4057580/4138776 Its great. Solved the problem with only disable google +. I think google phonebook conflic with google + phonebook. So when we disable google+ the sync become normal without any issue. 

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Thu, 12 Jul 2018 04:48:00 +0000 https://forums.lenovo.com/topic/findpost/1080/4057580/4138776 biz365
<![CDATA[ Re: Contact sync issue with lenovo k5 note ]]> https://forums.lenovo.com/topic/findpost/1080/4057580/4138780 I have support channel with Google Enterprise. I will try to raise the issue there.
I think Also Lenovo should do the same and investigate with Google why this conflict happen between Google contacts and Google+.

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Thu, 12 Jul 2018 04:52:21 +0000 https://forums.lenovo.com/topic/findpost/1080/4057580/4138780 omarsci
<![CDATA[ Re: Contact sync issue with lenovo k5 note ]]> https://forums.lenovo.com/topic/findpost/1080/4057580/4138841 Hi guys,

I dont have instaled google+.

I have tried to install this app, then stop it, on and off sync contact. It wasnt succesful. Then i have tried to uninstall google+, again on and off contact sync and it synchronization was again unsuccesful.

Do you have another idea?

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Thu, 12 Jul 2018 07:11:31 +0000 https://forums.lenovo.com/topic/findpost/1080/4057580/4138841 Kubo6
<![CDATA[ Re: Contact sync issue with lenovo k5 note ]]> https://forums.lenovo.com/topic/findpost/1080/4057580/4138860
Try this : From Settings/ Apps/ Google+ / Disable and then restart your phone.

Hope this successful for you or try this :

From Setting / Apps / Google Play Services / Permissions / disable contact and then restart your phone and do it again Setting / Apps / Google Play Se ]]>
Thu, 12 Jul 2018 07:43:16 +0000 https://forums.lenovo.com/topic/findpost/1080/4057580/4138860 biz365
<![CDATA[ Re: Contact sync issue with lenovo k5 note ]]> https://forums.lenovo.com/topic/findpost/1080/4057580/4138945 Thu, 12 Jul 2018 09:33:33 +0000 https://forums.lenovo.com/topic/findpost/1080/4057580/4138945 dax2 <![CDATA[ Re: Contact sync issue with lenovo k5 note ]]> https://forums.lenovo.com/topic/findpost/1080/4057580/4138956 Thu, 12 Jul 2018 09:39:38 +0000 https://forums.lenovo.com/topic/findpost/1080/4057580/4138956 dax2 <![CDATA[ Re: Contact sync issue with lenovo k5 note ]]> https://forums.lenovo.com/topic/findpost/1080/4057580/4138957 Thu, 12 Jul 2018 09:41:20 +0000 https://forums.lenovo.com/topic/findpost/1080/4057580/4138957 dax2 <![CDATA[ Re: Contact sync issue with lenovo k5 note ]]> https://forums.lenovo.com/topic/findpost/1080/4057580/4138979 In my case, it worked when I disable Google+.

I'm in contact with Google Enterprise support now. I will try to produce it again to make sure that this is the reason.

I will update the forum with test result

 

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Thu, 12 Jul 2018 10:11:55 +0000 https://forums.lenovo.com/topic/findpost/1080/4057580/4138979 omarsci
<![CDATA[ Re: Contact sync issue with lenovo k5 note ]]> https://forums.lenovo.com/topic/findpost/1080/4057580/4139055 Hi biz365,

thanks for you quick response.

I did all your tips, but again unsuccesfull.

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Thu, 12 Jul 2018 11:58:51 +0000 https://forums.lenovo.com/topic/findpost/1080/4057580/4139055 Kubo6
<![CDATA[ Re: Contact sync issue with lenovo k5 note ]]> https://forums.lenovo.com/topic/findpost/1080/4057580/4139458 Still not working

Still there is no any response from LENOVO !!!!!!

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Thu, 12 Jul 2018 18:39:10 +0000 https://forums.lenovo.com/topic/findpost/1080/4057580/4139458 amer570
<![CDATA[ Re: Contact sync issue with lenovo k5 note ]]> https://forums.lenovo.com/topic/findpost/1080/4057580/4139920
 wrote:

In my case, it worked when I disable Google+.

I'm in contact with Google Enterprise support now. I will try to produce it again to make sure that this is the reason.

I will update the forum with test result

Fri, 13 Jul 2018 06:34:39 +0000 https://forums.lenovo.com/topic/findpost/1080/4057580/4139920 harsha95
<![CDATA[ Re: Contact sync issue with lenovo k5 note ]]> https://forums.lenovo.com/topic/findpost/1080/4057580/4139990 When it take much it is not ok, i have no Google+ and it is not working, please relax, it is a faulty phone.

It can be used to a lot of other tasks, it has a lot of sensors, k5 plus i'm reffering to.

Why don't Lenovo help us install a custom ROM?!?

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Fri, 13 Jul 2018 08:52:14 +0000 https://forums.lenovo.com/topic/findpost/1080/4057580/4139990 dax2
<![CDATA[ Re: Contact sync issue with lenovo k5 note ]]> https://forums.lenovo.com/topic/findpost/1080/4057580/4140332 Fri, 13 Jul 2018 15:28:21 +0000 https://forums.lenovo.com/topic/findpost/1080/4057580/4140332 Kubo6 <![CDATA[ Re: Contact sync issue with lenovo k5 note ]]> https://forums.lenovo.com/topic/findpost/1080/4057580/4140382 Fri, 13 Jul 2018 16:19:53 +0000 https://forums.lenovo.com/topic/findpost/1080/4057580/4140382 dax2 <![CDATA[ Re: Contact sync issue with lenovo k5 note ]]> https://forums.lenovo.com/topic/findpost/1080/4057580/4140407 Google + After stopping, it worked for another 30 seconds.

the problem is still going on

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Fri, 13 Jul 2018 16:41:17 +0000 https://forums.lenovo.com/topic/findpost/1080/4057580/4140407 serdarism
<![CDATA[ Re: Contact sync issue with lenovo k5 note ]]> https://forums.lenovo.com/topic/findpost/1080/4057580/4141493 You Can find here how after a factory reset and disabling Google +, Google contact sync works fine for my case. My mobile is Lenovo Vib K5 Note.

Please pay attention to timing.

I use Google Gsuite for Education Account.

 

 wrote:

where is attach file?


The link is included in my response.  Just click the hyperlink.

 

-Daisy

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Tue, 07 Aug 2018 17:11:07 +0000 https://forums.lenovo.com/topic/findpost/1080/4057580/4165708 Agent_Daisy
<![CDATA[ Re: Contact sync issue with lenovo k5 note ]]> https://forums.lenovo.com/topic/findpost/1080/4057580/4165860 Ahh ok ?

But i have a problem. Error name :

"There was a problem parsing the package"

 

İ think this apk not for my phone.

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Tue, 07 Aug 2018 19:27:11 +0000 https://forums.lenovo.com/topic/findpost/1080/4057580/4165860 serdarism
<![CDATA[ Re: Contact sync issue with lenovo k5 note ]]> https://forums.lenovo.com/topic/findpost/1080/4057580/4166048 I think it's dangerous, it could rewrite the ROM

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Tue, 07 Aug 2018 22:12:26 +0000 https://forums.lenovo.com/topic/findpost/1080/4057580/4166048 dax2
<![CDATA[ Re: Contact sync issue with lenovo k5 note ]]> https://forums.lenovo.com/topic/findpost/1080/4057580/4168760  


 wrote:

Ahh ok ?

But i have a problem. Error name :

"There was a problem parsing the package"

 

İ think this apk not for my phone.