Can't hard reset my lenovo z6 youth in K and Vibe Z Series Smartphones https://forums.lenovo.com/t5/K-and-Vibe-Z-Series-Smartphones/Can-t-hard-reset-my-lenovo-z6-youth/m-p/5040347 K and Vibe Z Series Smartphones topics Tue, 22 Sep 2020 18:19:46 +0000 lp02_en <![CDATA[ Can't hard reset my lenovo z6 youth ]]> https://forums.lenovo.com/topic/findpost/1080/5040347/5146587 Please I am having difficulties reset my lenovo z6 youth cause of it present issue the screen keep freezing on me when in usuage will only come back to it self after pressing the power off button and putting it on again don't know how to fix this have tried resetting the phone through setting and ]]> Tue, 22 Sep 2020 18:19:46 +0000 https://forums.lenovo.com/topic/findpost/1080/5040347/5146587 Danny0812 <![CDATA[ Re:Can't hard reset my lenovo z6 youth ]]> https://forums.lenovo.com/topic/findpost/1080/5040347/5146650 Hi Danny0812,

 

Let me help you with this. I would suggest try performing external reset. Kindly check this link ]]> Tue, 22 Sep 2020 19:37:53 +0000 https://forums.lenovo.com/topic/findpost/1080/5040347/5146650 Agent_Rich <![CDATA[ Re:Can't hard reset my lenovo z6 youth ]]> https://forums.lenovo.com/topic/findpost/1080/5040347/5147368 There is no option like that on the recovery only 

Reboot

Update

Power off

That is the only option available on lenovo z6 youth 

Please 🥺 help needed and there is nothing wrong with my screen no crack I even took off the screen guard but still facing the is ]]> Wed, 23 Sep 2020 17:50:23 +0000 https://forums.lenovo.com/topic/findpost/1080/5040347/5147368 Danny0812 <![CDATA[ Re:Can't hard reset my lenovo z6 youth ]]> https://forums.lenovo.com/topic/findpost/1080/5040347/5148256 Hi Danny0812,

 

Sorry about that, I don't have much information about the phone, since the phone is only sold for China. Can you please check in China forums and see if you can ask for the steps ]]> Thu, 24 Sep 2020 20:30:40 +0000 https://forums.lenovo.com/topic/findpost/1080/5040347/5148256 Agent_Rich <![CDATA[ Re:Can't hard reset my lenovo z6 youth ]]> https://forums.lenovo.com/topic/findpost/1080/5040347/5148829 Okay thanks but can update fix this can you refer me to any update available for it cause mine is 11.0.068 ST maybe a resent one after this thanks

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Fri, 25 Sep 2020 17:11:19 +0000 https://forums.lenovo.com/topic/findpost/1080/5040347/5148829 Danny0812
<![CDATA[ Re:Can't hard reset my lenovo z6 youth ]]> https://forums.lenovo.com/topic/findpost/1080/5040347/5148899 Hi Danny0812,

 

Unfortunately, I have no information about upgrade plans for this phone. I asked my team about the steps on how we can perform external reset. I will let you know once I have an ]]> Fri, 25 Sep 2020 19:13:14 +0000 https://forums.lenovo.com/topic/findpost/1080/5040347/5148899 Agent_Rich <![CDATA[ Re:Can't hard reset my lenovo z6 youth ]]> https://forums.lenovo.com/topic/findpost/1080/5040347/5149246 Thanks 👍 am still searching around

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Sat, 26 Sep 2020 11:39:23 +0000 https://forums.lenovo.com/topic/findpost/1080/5040347/5149246 Danny0812
<![CDATA[ Re:Can't hard reset my lenovo z6 youth ]]> https://forums.lenovo.com/topic/findpost/1080/5040347/5157323 Please still waiting for any info that will help please concern I recent complain

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Thu, 08 Oct 2020 14:47:29 +0000 https://forums.lenovo.com/topic/findpost/1080/5040347/5157323 Danny0812
<![CDATA[ Re:Can't hard reset my lenovo z6 youth ]]> https://forums.lenovo.com/topic/findpost/1080/5040347/5160101 Hi Danny0812,

 

Unfortunately, I still don't have an update for you. Sorry about that, but we're till working on this. Please bear with me. Thanks.

 

Best regards,
Rich
Mo ]]> Mon, 12 Oct 2020 19:56:08 +0000 https://forums.lenovo.com/topic/findpost/1080/5040347/5160101 Agent_Rich <![CDATA[ Re:Can't hard reset my lenovo z6 youth ]]> https://forums.lenovo.com/topic/findpost/1080/5040347/5161353 Okay

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Wed, 14 Oct 2020 12:26:36 +0000 https://forums.lenovo.com/topic/findpost/1080/5040347/5161353 Danny0812