in ThinkPad Tablets https://forums.lenovo.com/t5/ThinkPad-Tablets/4K-resolution-not-available-on-2nd-monitor-with-ThinkPad-X1-Tablet-3rd-Gen-Thunderbolt-3-Dock/m-p/4386806 ThinkPad Tablets topics Tue, 19 Mar 2019 15:19:00 +0000 tt01_en <![CDATA[ ]]> https://forums.lenovo.com/topic/findpost/1084/4386806/4386806 My ThinkPad X1 Tablet 3rd Generation has an Intel UHD 620 Graphics Card -which I realise has no standalone GPU. Nonetheless, pior to my purchase of the whole setup I was led to believe that it would still be adequate to run my two 4K monitors (connected by Display port through my TB-3 Dock which ]]> Tue, 19 Mar 2019 15:19:00 +0000 https://forums.lenovo.com/topic/findpost/1084/4386806/4386806 roballan <![CDATA[ Re: 4K resolution not available on 2nd monitor with ThinkPad X1 Tablet 3rd Gen / Thunderbolt-3 Dock ]]> https://forums.lenovo.com/topic/findpost/1084/4386806/4386858 Could I please ask which make / model of Thunderbolt 3 Dock you are using to connect up the two monitors?

 

Thanks

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Tue, 19 Mar 2019 16:00:28 +0000 https://forums.lenovo.com/topic/findpost/1084/4386806/4386858 geordiemuppet
<![CDATA[ Re: 4K resolution not available on 2nd monitor with ThinkPad X1 Tablet 3rd Gen / Thunderbolt-3 Dock ]]> https://forums.lenovo.com/topic/findpost/1084/4386806/4387310 Hi, thanks for offering to help. The TB-3 is Type 40AC and the part number is: ZBK081Y1

 

I have already run all the FW updates and also the TB driver in windows. My X1 Tablet Gen3 is running windows 10

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Wed, 20 Mar 2019 03:30:07 +0000 https://forums.lenovo.com/topic/findpost/1084/4386806/4387310 roballan
<![CDATA[ Re: 4K resolution not available on 2nd monitor with ThinkPad X1 Tablet 3rd Gen / Thunderbolt-3 Dock ]]> https://forums.lenovo.com/topic/findpost/1084/4386806/4388390 Hi Can you review how you have connected the displays based on the lenovo guidelines here

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Thu, 21 Mar 2019 12:02:18 +0000 https://forums.lenovo.com/topic/findpost/1084/4386806/4388390 jack860
<![CDATA[ Re: 4K resolution not available on 2nd monitor with ThinkPad X1 Tablet 3rd Gen / Thunderbolt-3 Dock ]]> https://forums.lenovo.com/topic/findpost/1084/4386806/4391781
According to the link ]]>
Tue, 26 Mar 2019 03:53:26 +0000 https://forums.lenovo.com/topic/findpost/1084/4386806/4391781 roballan
<![CDATA[ Re: 4K resolution not available on 2nd monitor with ThinkPad X1 Tablet 3rd Gen / Thunderbolt-3 Dock ]]> https://forums.lenovo.com/topic/findpost/1084/4386806/4391791
Display-1 can get up to [3840x2160] but only at either of those two refresh rates, which mean I can't select higher than 1920 x 1080 on the second screen. ]]>
Tue, 26 Mar 2019 03:56:24 +0000 https://forums.lenovo.com/topic/findpost/1084/4386806/4391791 roballan
<![CDATA[ Re: 4K resolution not available on 2nd monitor with ThinkPad X1 Tablet 3rd Gen / Thunderbolt-3 Dock ]]> https://forums.lenovo.com/topic/findpost/1084/4386806/4627740 Hi, I have exactly the same issue. Did you find a solution to the problem?

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Wed, 22 Jan 2020 08:12:28 +0000 https://forums.lenovo.com/topic/findpost/1084/4386806/4627740 Hando
<![CDATA[ Re: 4K resolution not available on 2nd monitor with ThinkPad X1 Tablet 3rd Gen / Thunderbolt-3 Dock ]]> https://forums.lenovo.com/topic/findpost/1084/4386806/4642299 I have the same problem without using a dock. 4K resolution not available on 2nd Lenovo ThinkVision p24h-10 external monitor with ThinkPad Carbon X1 6G USB-C Thunderbolt port connection to first monitor and DP connection between first and second monitor (daisychain). Still searching for a solutio ]]> Thu, 06 Feb 2020 21:45:26 +0000 https://forums.lenovo.com/topic/findpost/1084/4386806/4642299 jnsoc <![CDATA[ Re: 4K resolution not available on 2nd monitor with ThinkPad X1 Tablet 3rd Gen / Thunderbolt-3 Dock ]]> https://forums.lenovo.com/topic/findpost/1084/4386806/4642339 Hi, unfortunately I still haven't been able to solve this issue. I've pretty much concluded that my graphics card can't handle two 4K monitors simultaneously. I am seriously regretting my purchase as a consequence.

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Thu, 06 Feb 2020 22:44:25 +0000 https://forums.lenovo.com/topic/findpost/1084/4386806/4642339 roballan
<![CDATA[ Re:4K resolution not available on 2nd monitor with ThinkPad X1 Tablet 3rd Gen / Thunderbolt-3 Dock ]]> https://forums.lenovo.com/topic/findpost/1084/4386806/5263744 Just to provide an update on this....

 

I was never able to solve the issue of not being able to run two 4K monitors. As it happened, my X1 Tablet Gen-3 suffered several technical failures with both the motherboard, screen and battery. After a series of painful and time consu ]]> Sat, 20 Feb 2021 01:58:42 +0000 https://forums.lenovo.com/topic/findpost/1084/4386806/5263744 roballan <![CDATA[ Re:4K resolution not available on 2nd monitor with ThinkPad X1 Tablet 3rd Gen / Thunderbolt-3 Dock ]]> https://forums.lenovo.com/topic/findpost/1084/4386806/5386676 I have some valuable info: I was experiencing the same issue but due to work I was sent a Thinkpad T590 which is using an Intel processor 8565U with Intel UHD Graphics 620 (driver version 27.20.100.8935) on board. This machine is perfectly capable to set both of the monitors to the full resolutio ]]> Mon, 26 Jul 2021 22:50:15 +0000 https://forums.lenovo.com/topic/findpost/1084/4386806/5386676 MarxSucks <![CDATA[ Re:4K resolution not available on 2nd monitor with ThinkPad X1 Tablet 3rd Gen / Thunderbolt-3 Dock ]]> https://forums.lenovo.com/topic/findpost/1084/4386806/5386686 I installed all pending updates from Intel when you go to

 

Start>check for updates>View Optional Updates and select all of them. Reboot and that's it... Now I have two QHD displays at full res. Have a good one everyone.

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Mon, 26 Jul 2021 23:04:26 +0000 https://forums.lenovo.com/topic/findpost/1084/4386806/5386686 MarxSucks
<![CDATA[ Re:4K resolution not available on 2nd monitor with ThinkPad X1 Tablet 3rd Gen / Thunderbolt-3 Dock ]]> https://forums.lenovo.com/topic/findpost/1084/4386806/5387652 Thanks for sharing the details on your set up as we hope this can also help others.

 


Jwes_Lenovo

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Tue, 27 Jul 2021 21:02:58 +0000 https://forums.lenovo.com/topic/findpost/1084/4386806/5387652 Jwes_Lenovo