in Lenovo C, E, K, L, M, N and V Series Laptops https://forums.lenovo.com/t5/Lenovo-C-E-K-L-M-N-and-V-Series-Laptops/V510-15IKB-Laptop-Freeze/m-p/3577112 Lenovo C, E, K, L, M, N and V Series Laptops topics Fri, 17 Feb 2017 18:01:27 +0000 ll05_en <![CDATA[ ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3577112 Hey!

 

I just bought a brand new Lenovo V510-15IKB Laptop.

 

The computer freezes without any reason in particular, and doesn't show any errors.

 

I've already installed all the most up to date drivers and all th ]]> Fri, 17 Feb 2017 18:01:27 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3577112 BezHugo <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3577376 Hi BezHugo,

I would like to ask if, have you tried to check the laptop. Like running Lenovo Solution Center for hardware issues. If you can try, check event viewer for any errors also. If the issue persist please contact Lenovo Warranty Support. 
< ]]>
Fri, 17 Feb 2017 22:20:27 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3577376 jamdy17
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3577617 I would go with Lenovo Bootable Diagnostics in particular: https://pcsupport.lenovo.com/tr/en/lenovodiagnosticsolutions/tools/bootablediags . You might have to press Enter at the boot: p ]]> Sat, 18 Feb 2017 10:51:40 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3577617 zaxx <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3589269 I am having the same problem with x2 V510-15IKB's that was bought last week. I have updated the BIOS and all possible drivers. The freezing happens without warning and intermittent without any traces. I have the machines next to each other on the same bench. It seems to happen more when the ]]> Tue, 28 Feb 2017 16:03:45 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3589269 TinBot <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3596670 Hey!

 

I got the same problem.

 

Are there any solutions by now?

 

Kind regards,

Benedikt

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Mon, 06 Mar 2017 22:18:42 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3596670 algiordino
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3662288 Fri, 10 Mar 2017 15:47:32 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3662288 Majestic <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3601227 Same problem here - unexpected freezes.

 

all drivers are up to date.

 

any suggestions?

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Fri, 10 Mar 2017 15:49:13 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3601227 Bernhard2
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3626334 Hi

 

I have exactly the same problem.  My computer freezes for no apprent reason.  I think I will be retruning my Laptop.  If there is a solution I am all ears.  Come Monday I am returning my computer for a full refund or a different brand.  

 

Hope you find a solution to. ]]> Fri, 31 Mar 2017 18:45:53 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3626334 earlallnutt <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3646278 Hello,

 

I have the same problem. I've got about 20 laptops and all seem to experience random freezing.

 

Windows 10 Professional

Drivers updated

BIOS updated

 

Event viewer would show kernel-power / unexpected shutdown.

 

Laptop needs t ]]> Wed, 19 Apr 2017 12:38:41 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3646278 api984 <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3657137 Hello,

 

i just bought my V510-IKB last week and experienced the same problem.

Did anyone get an helpful answer from Lenovo about this?

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Sat, 29 Apr 2017 11:45:21 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3657137 erikke
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3660273 Hi guys!
Same problem here, unpredictable freezes.

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Tue, 02 May 2017 16:37:50 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3660273 andtsa
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3660484 I also have the same problem, model is Lenovo V510-15 /15.6"/ Intel i7-7500U (3.5G)/ 16GB RAM/ 1000GB HDD + 256GB SSD/ ext. VC/ DOS (80WQ00K7BM).

I bought this lap top 2 months ago, and it had frozen at the very first day of using it. It was while watching youtube. After that, it happe ]]> Tue, 02 May 2017 20:11:00 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3660484 aleksandar83 <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3661445 Exactly the same problem for me and my collegue. The firm where we work bought 2 brand new Lenovo V510 and both of them freezes now. We use ubuntu 16.4 on them and in the begining it happend about 5 times per day. Later we upgrade the kernel and now its still freezes, but about 1 time per day. It ]]> Wed, 03 May 2017 18:43:45 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3661445 Nikola_Andreev <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3661964 Does any of Lenovo tech support reading this thread?

More than 10 people posted same problem in this thread, but no reaction.

 

Freezes happens both on Linux (with latest kernel) and latest Windows 10 with all drivers installed and BIOS updated.

On Linux i've tried i ]]> Thu, 04 May 2017 08:54:40 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3661964 andtsa <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3666437 Guys, any ideas or workaround here? 

Tech Support, where are you?

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Mon, 08 May 2017 22:30:02 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3666437 andtsa
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3667502 I've updated bios to the latest version, installed the newest amd graphic drivers. It was working fine for 4-5 days, while it was on my desk, and thought that the problem is maybe resolved. Then I moved the lap top from the desk to my bed, and then, freeze! So, I don't know, maybe it is some hard ]]> Tue, 09 May 2017 19:16:13 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3667502 aleksandar83 <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3669998 I also have the same problem

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Thu, 11 May 2017 23:37:29 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3669998 anhhieu1512
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3671461 I have same problem. Lenovo V510-15IKB i5-7200U 2.5Ghz 4Gb Ram - OS: Xubuntu (I tried with many distributions until 17.04) - Bios last update .

Blocks occur at any time during normal use. The pc is fixed on the desk. Somet ]]> Sat, 13 May 2017 13:14:57 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3671461 nabirio <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3671702 I also have this problem.

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Sat, 13 May 2017 19:47:28 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3671702 Oxygen26
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3672372 I do have the same issue. This is my first laptop Lenovo and I'm quite disappointed. I would not recommend to anybody to buy Lenovo. So many people have the same issue and no response from Lenovo tech support team...

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Sun, 14 May 2017 20:34:14 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3672372 slavi_i
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3676088 This website opened in google chrome makes my V510-15IKB to freeze in 1-5 minutes every time. Even if i unplug ethernet just after page load.

 

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Wed, 17 May 2017 16:10:25 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3676088 andtsa
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3676323 I've also spotted that it happens most of the time in chrome, but not necessarily. That's why I suspect it has something to do with graphic cards...

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Wed, 17 May 2017 19:07:19 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3676323 aleksandar83
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3683743 Now it happened at the moment i tried to open mp3 file from hdd drive. I rarely use second drive, most of the things are on ssd. Who knows...

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Wed, 24 May 2017 16:54:14 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3683743 aleksandar83
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3688535 Same as everybody else. Sudden freeze. As others have pointed out, it seems to be more prominent when using Chrome or USB drives. I have the sensation it is some sort of power peak condition....

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Mon, 29 May 2017 15:21:06 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3688535 luke1999
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3689389 Same issue here on this model. I have updated the BIOS and processor drivers. Freezing stopped for a week, but then started freezing again.

 

I have reloaded the operating ... Still freezes.

 

I suspect hardware issue with this model.

 

Really frustrating..

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Tue, 30 May 2017 08:17:45 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3689389 Tuffgong
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3689498 I had started using firefox instead of chrome - now freezes happens as minumum as twice rarely, but still happens

I'm using linux, but I think this can help windows users too.

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Tue, 30 May 2017 10:07:38 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3689498 andtsa
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3692739 Thu, 01 Jun 2017 06:47:28 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3692739 Majestic <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3692254 The same issue. Especially during watching video in any media player or YouTube - in this case freeze occurs after 1-5 minutes.

 

My advice is to change power scheme of integrated Intel Graphics to "Balanced" and to switch off any energy saving optimisations in Intel Control ]]> Thu, 01 Jun 2017 08:10:07 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3692254 mdg333 <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3695691 I have the same problem.. Lenovo Notebook Notebook Model 80WQ i5 4G 500G 10P on Windows 10.

 

Occurs usually while I leave it alone and go off somewhere for a while, whilst it is downloading.

 

Sympton is: Keyboard is totally unresponsive, and Control-Alt-Del doesn't bring ]]> Sun, 04 Jun 2017 07:18:53 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3695691 Rifel <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3704857 Update: connected external mouse and not used touchpad... 3 days without freezes....

 

Contacted Lenovo support, ridiculous answer: restore system, if it doesn't work take is to a repair lab... yeah right!

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Mon, 12 Jun 2017 11:04:37 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3704857 luke1999
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3710056 My Lenovo Laptop just starting freezing up a few weeks ago, then it sometimes just stops, locks up and reboots itself.  It now does this 6-10 times a day, I always lose whatever I am working on.  Very frustrating.  

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Fri, 16 Jun 2017 17:54:16 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3710056 TheDaringCat
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3713882 LENOVO TECH SUPPORT!! DO NOT IGNORE THIS ISSUE!! 

 

This problem looks the same: https://forums.lenovo.com/t5/Lenovo-C-E-K-M-N-and-V-Series/Lenovo-V310-15I ]]> Wed, 21 Jun 2017 06:20:16 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3713882 andtsa <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3716289 The issue is with Integrated Intel Graphics Video Card missing or buggy driver/

On windows: (Tested on windows 10) - The issue is resolved after instaling the supplied Intel Integrated Graphics Card Driver. There is newer version but, i havent tested it at this time. I was installing only ]]>
Fri, 23 Jun 2017 08:46:22 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3716289 nenkoivanov
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3720410 Thank you very much Nenkoivanov. I just installed the new intel drivers on ubuntu, I'll let you know how it goes.

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Wed, 28 Jun 2017 11:11:18 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3720410 nabirio
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3725024 Thank you, but

 

  Option "NoAccel" "True"

option does not helps in my case, freezes still happens, ubuntu 16.04 with intel drivers v2.0.4 (

 

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Sun, 02 Jul 2017 20:25:35 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3725024 andtsa
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3726918 Same problem

 

Can be connected with this?

Error log

Log Name:      System Tue, 04 Jul 2017 14:00:09 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3726918 willhunting <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3735062 After installing the latest recommended drivers in your post, the notebook has been running smoothly without ever blocking for 5-6 days, after which it has started to freeze again as before with same frequency. Could you describe the - Option "NoAccel" " ]]> Wed, 12 Jul 2017 16:24:58 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3735062 nabirio <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3736919 Disabling "Accel" on ubuntu 16.04 and newer can be done by creating the file

/usr/share/X11/xorg.conf.d/20-intel.conf

with this config:

Section "Device"
   Identifier  "Intel_no_accel"
   Driver      "intel"
   Option "Accel"  
                    ]]>
                
                Fri, 14 Jul 2017 10:31:00 +0000
                
                    https://forums.lenovo.com/topic/findpost/1285/3577112/3736919
                
                andtsa
            
                        
                
                    <![CDATA[
                        Re: V510-15IKB Laptop Freeze
                    ]]>
                
                
                    https://forums.lenovo.com/topic/findpost/1285/3577112/3737247
                
                
                    Thank you very much for the procedure. Right after few minutes I wrote the last post, I implemented the procedure 2 you posted now (with DRI false), since then my Xubuntu  has not yet freezed and works well (3 days today). I'll keep you up-to-date.

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Fri, 14 Jul 2017 16:19:50 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3737247 nabirio
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3737257 Fri, 14 Jul 2017 16:28:11 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3737257 willhunting <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3737262 I tried to disable it, and every other editable option, but nothing works. I hope will work well with the xorg configuration file.

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Fri, 14 Jul 2017 16:32:52 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3737262 nabirio
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3737899 Which desctop environment are you using? Is there are visual glitches like transparent windows after long work?

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Sat, 15 Jul 2017 11:12:05 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3737899 andtsa
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3738272 My desktop environment is xfce (Xubuntu 17.04). With the configuration below (1) notebook worked well without problems for 3 days (no glitches) , but i can't watch videos with option "Accel" "false" , so I'm trying without (2). Sat, 15 Jul 2017 20:49:15 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3738272 nabirio <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3738971 I think it has nothing to do with operating system settings, a lot of people report that it happens on both win and linux, with newest drivers on win, etc.

On my machine, sometimes it happens once in 10 days (that's what happened when I installed newest bios and newest graphics drivers, and ]]> Mon, 17 Jul 2017 05:54:49 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3738971 aleksandar83 <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3740018 I'm afraid you're right. I always thought it was an hardware-related problem with the usb or some contact on the motherboard, something physical because it blocked more often when I moved the computer. The tried-and-tested settings so far had given m ]]> Mon, 17 Jul 2017 23:25:52 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3740018 nabirio <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3744292  So far I have tested:

1) New Intel Drivers for Linux (Update Tool 2.0.5) - Not Works

2) In Xorg Configuration File Option "DRI" "false"  only - Not Works

3) In Xorg Configuration File Option "NoAccel" "true"  only - No System freeze but G ]]> Fri, 21 Jul 2017 17:50:11 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3744292 nabirio <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3745811 I too am experiencing these issues. I though it might be the Kaby Lake hyperthreading bug, but even with the latest microcode installed in Linux, the freezes still occur. Turning TMP off didn't help.

What is to be done here, is there a chance of Lenovo giving a full refund?

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Sun, 23 Jul 2017 21:14:21 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3745811 flipwise
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3747484 Hello all.

The same problem - notebook freeze...
I try test RAM with memtest86+, fist time - pass,  second time - reboot during the test. Probably, the OS doesn't matter
BIOS is 2WCN29WW (2017.07.17).
I wait for the answer from support service of Lenovo.



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Tue, 25 Jul 2017 12:30:23 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3747484 chirva_a_s
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3747488 I have installed the latest microcode update from Intel, which is supposed to have fixed the hyperthreading bug, but freezing continues. Chances are that the freezing is not due to the hyperthreading bug. How do we request a formal Lenovo response in this thread?

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Tue, 25 Jul 2017 12:32:45 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3747488 VNazarov
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3747493 Has anyone contacted the service center?

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Tue, 25 Jul 2017 12:36:50 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3747493 willhunting
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3747499 Today I have asked a question to technical support of Lenovo, and have pointed to this thread.

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Tue, 25 Jul 2017 12:40:43 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3747499 chirva_a_s
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3747986 I'm using this config and there are no freezes and no glitches but also no hardware acceleration in apps

 

Section "Device"
   Identifier  "Intel_no_DRI"
   Driver      "intel"
   Option "Accel"  "true"
   Option "DRI"  &qu
                    ]]>
                
                Tue, 25 Jul 2017 18:45:30 +0000
                
                    https://forums.lenovo.com/topic/findpost/1285/3577112/3747986
                
                andtsa
            
                        
                
                    <![CDATA[
                        Re: V510-15IKB Laptop Freeze
                    ]]>
                
                
                    https://forums.lenovo.com/topic/findpost/1285/3577112/3748077
                
                
                    
                
                Tue, 25 Jul 2017 19:42:43 +0000
                
                    https://forums.lenovo.com/topic/findpost/1285/3577112/3748077
                
                flipwise
            
                        
                
                    <![CDATA[
                        Re: V510-15IKB Laptop Freeze
                    ]]>
                
                
                    https://forums.lenovo.com/topic/findpost/1285/3577112/3748254
                
                
                    Totally agree, any of theese workarounds decreases usability.

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Tue, 25 Jul 2017 23:16:54 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3748254 andtsa
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3748587 BTW, for 2 weeks of usage I have noticed that freezes occur only while powered by the adaptor. I have not had a single freeze while on battery power. I have enabled the beep signal in BIOS for plugging on/off the power cable and more often than not I hear the beeping just before the freeze. It's ]]> Wed, 26 Jul 2017 07:04:21 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3748587 VNazarov <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3748645 Technical support has answered formally: restore OS & Software to a factory state...
Super useful answer)))

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Wed, 26 Jul 2017 08:13:43 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3748645 chirva_a_s
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3748667 Hi guys!

From Sweden here, I also have this issue, have been in contact with Lenovo, runned a total check through Lenovo Companion and reset the computer to factory settings.

 

DO not work!

 

Does anyone know if Lenovo at all is interested in helping their customers ]]> Wed, 26 Jul 2017 08:39:20 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3748667 Exos <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3748736 Hi Exos.
What preinstalled OS on your laptop? Win 10?

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Wed, 26 Jul 2017 10:02:28 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3748736 chirva_a_s
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3749018 Could everybody ensure that they are on the latest BIOS please which was released earlier this month. There was apparently a fix for freezing symptom which isn't covered in the release notes so, not knowing the exact details, I cannot say that it is a fix for all who are participating in thi ]]> Wed, 26 Jul 2017 13:54:52 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3749018 Andy_Lenovo <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3749021 Hi man,

 

It runs on Windows 10 Pro as preinstalled. Havent changed anything regarding the OS.

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Wed, 26 Jul 2017 13:57:05 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3749021 Exos
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3749027 Great to have you present in Lenovo-Forum!

I have now installed the latest BIOS-driver for sure.
I will reply with feedback

// Exos ]]>
Wed, 26 Jul 2017 14:01:33 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3749027 Exos
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3749037 Hey Andy, 

thanks for the reply.

I intstalled the latest BIOS, but the freezing still occurs. 

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Wed, 26 Jul 2017 14:04:30 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3749037 flipwise
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3749040 Thanks for your answer Andy. I saw the latest bios update that reported fixing the problem with the battery, but I did not install it because there was no documented freeze fix and lose Grub installing that. If you make sure that even if not documented is there a fix f ]]> Wed, 26 Jul 2017 14:04:43 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3749040 nabirio <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3749088 Thanks, Exos.
Can you tell me versions of video cards drivers?
For example, i attach picture with Intel VGA driver that installed on my laptop.
I want to compare with drivers on your laptop, because my laptop has no preinstalled OS.


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Wed, 26 Jul 2017 14:32:17 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3749088 chirva_a_s
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3749109 Hi Andy,

 

I did update the BIOS to the version you mention first thing when I got the notebook a couple of weeks ago. Also updated to all latest drivers etc. Alas, freezing occurs like every 15 to 30 minutes while watching video with the power cable plugged in. Freezes are a little b ]]> Wed, 26 Jul 2017 14:44:52 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3749109 VNazarov <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3749211 Hi again man,

 

Of course, it seems that we have the same driver installed; 21.20.16.4550.

I´ll attach a screen dump here.

 

//

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Wed, 26 Jul 2017 15:55:34 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3749211 Exos
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3749459 I've updated bios to this latest version from 9 days ago (2WCN29WW, 7/17/2017)

Before that, I had 2wcn25ww and freezes were happening once a week approx. (I rarely use it for heavy graphics or even for heavy cpu usage, most of the time doing simple text processing, a ]]> Wed, 26 Jul 2017 19:24:51 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3749459 aleksandar83 <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3750237 Hi, same issue here.

 

I replaced the HDD with a 512GBSamsung SSD, upgraded RAM to 8GB, first with Samsung RAM, then with more expensive "Lenovo" RAM, which is EXACTLY the same Samsung model as I used before. No change. The computer still freezes. 

I thought it was per ]]> Thu, 27 Jul 2017 13:57:12 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3750237 Sandvelder <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3750412 Thu, 27 Jul 2017 14:05:08 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3750412 Majestic <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3750272 Thu, 27 Jul 2017 14:18:44 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3750272 Sandvelder <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3751166 Hi All.
Unfortunately, Lenovo technical support hasn't solved a problem. 
Today I will return the laptop to the seller.

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Fri, 28 Jul 2017 07:34:55 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3751166 chirva_a_s
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3751175 I would also like to return, but there is no conclusion from the service center that the problem is present and there is no solution

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Fri, 28 Jul 2017 08:04:10 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3751175 willhunting
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3751186 And I specify in the statement that Lenovo technical support hasn't solved a problem, and at an official forum there is a subject with messages of users about the same problem.
All who face a problem need to address directly in Le ]]>
Fri, 28 Jul 2017 08:20:27 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3751186 chirva_a_s
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3751451 Who uses windows, look at what is written in the event log immediately after freezing, what errors

Event Viewer->Windows Logs->System

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Fri, 28 Jul 2017 13:44:10 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3751451 willhunting
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3751455 It doesn't show anything related to the freezing. It will only note the unexpected shutdown, which is of course done by the user.

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Fri, 28 Jul 2017 13:48:11 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3751455 flipwise
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3752418 Same problem here, configuration with 7200U - 4gb ram - r5 m430, SSD. The freeze occurs with Windows 7 ultimate, Windows 10 every version. I update with latest bios, but laptop continue with freeze. I also tried using different versions of Firefox, Chrome, Edge ecc...  The problem is most common ]]> Sat, 29 Jul 2017 11:40:28 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3752418 ethlon <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3752463 I can confirm that it still freezes with bios version 2wcn29ww .

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Sat, 29 Jul 2017 12:42:03 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3752463 aleksandar83
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3752490 Hi Guys
The bad news is that Lenovo is no longer monitoring this thread. I attempted to bring this poor PR move under the attention of Lenovo in South Africa, but to no avail.
My V510 15IKA will be returned this Monday, and I requested a different model, as I lost all my trust in t ]]>
Sat, 29 Jul 2017 13:15:34 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3752490 Sandvelder
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3752502 I can confirm that avoiding the use of the integrated touchpad the problem (almost) disappeared. Also using Chrome makes the laptop freeze more often. Finally I can state that Lenovo support is ridiculous: I only got the same careless advice everyone else had "reset to factory default". ]]> Sat, 29 Jul 2017 13:24:05 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3752502 luke1999 <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3752521 I can now confirm that the freezing still appears after installations of the newest BIOS-drivers.
It took some three days and froze.

I hope that you can inform Lenovo about this issue! ]]>
Sat, 29 Jul 2017 13:46:19 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3752521 Exos
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3753335 I found this guide if someone want to try too

https://www.wintips.org/fix-windows-10-freezing-bsod-restart-issues/

i am testing now

]]> Sun, 30 Jul 2017 17:33:18 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3753335 ethlon <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3753348 Hi All.
Today I have information. Perhaps VNazarov was right - the power supply system can be related to laptop freeze.
When I tested the laptop, it didn't freeze at my home, but always freeze at  my friend's home.  I thought that it just coincidence... But today I was called by the my frie ]]>
Sun, 30 Jul 2017 17:50:32 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3753348 chirva_a_s
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3753373 Ethlor, all of this :
https://www.wintips.org/fix-windows-10-freezing-bsod-restart-issues/
had to make in Lenovo with preinstalled OS. Before SOLD! If it in ]]>
Sun, 30 Jul 2017 18:11:46 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3753373 chirva_a_s
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3753759 Hello All.
I have created a thread with the description of a problem on a Russian-speaking part of a forum:

 

Wed, 02 Aug 2017 19:37:04 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3756909 luke1999 <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3757356


wrote:

The solution that is working for me is to install the latest Intel video drivers: version 15.46.02.4729 July 11, 2017.


I did install this driver a coupl ]]> Thu, 03 Aug 2017 07:14:24 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3757356 VNazarov <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3757649 nenkoivanov

Option "NoAccel" "True"

>>But the result is screen flicke ]]> Thu, 03 Aug 2017 13:26:40 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3757649 andtsa <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3761185 Updating Intel drivers DOES NOT resolve the freezing.

Disturbingly enough, it happened while I was doing important work so this 6 month blasé attitude Lenovo has been having about such a critical issue has crossed the line now for me. In those 6 months not only has the issue not been ackno ]]>
Sun, 06 Aug 2017 21:28:13 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3761185 flipwise
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3761693 I confirm that after one week the laptop is freezing again. My patience is over, i am going to back it to the shop.

Never more Lenovo.

Regards

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Mon, 07 Aug 2017 10:09:30 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3761693 ethlon
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3768972 Hello all,

 

I'm joining the thread to see if there's a solution. I've on Win10 home, i3-7100u, 4gb ram and it freezes up with and without the power supply, even when browsing eBay/ basic university intranet pages. It has also frozen on me while using Microsoft office. 

 

]]> Sun, 13 Aug 2017 05:10:34 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3768972 Vincent_HKG <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3769165 I have returned mine for repairs and they have ordered a new motherboard for replacement. I shall keep you posted with the results.

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Sun, 13 Aug 2017 13:53:35 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3769165 VNazarov
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3774522 Please update latest BIOS, it can resolve Freeze & battery drain out on V310 / V510 14/15 ISK/IKB:

 

Lenovo V310-14IKB, V310-15IKB, V510-14IKB, V510-15IKB - BIOS Update for Windows 10 (64-bit)

Fri, 18 Aug 2017 03:21:41 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3774528 Woodstockluilui <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3774689 We all did that already but that BIOS update did not help.

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Fri, 18 Aug 2017 07:35:24 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3774689 flipwise
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3774700 Yes,

The BIOS update did NOT fix the issue.
Most of the people of this thread had tried it, but without success.

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Fri, 18 Aug 2017 07:51:17 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3774700 nenkoivanov
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3775053 Same here. Having V310-15IKB, freezes as others described. Nothing but hard reset of computer helps, no errors in event log. Runnign Windows 10/64bit. My computer was sent to service center because of faulty main battery, after I got laptop back with battery fixed, computer started to freezes, fr ]]> Fri, 18 Aug 2017 14:33:06 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3775053 Charlie2025 <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3777329
Lui_Sir, you already the second who suggests to update Bios after already all have made it. Also have reported that it hasn't helped. What else can Lenovo's technical support  recommend? Mon, 21 Aug 2017 12:07:27 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3777329 chirva_a_s <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3777902 AND FINALLY!!! I HAVE CRACKS ON MY LENOVO NOUT!!! [oldimg]106386i6056E7EB9AC90086[/oldimg][oldimg]jpg[/oldimg]

 

Moderator note:  post edited to conform with aleksandar83: Happened to me also, sometimes in moment before freeze, screen blinks (just once). Once, colors on monitor were getting strange slowly (like if you remove red part from RGB) and after that computer froze. However it happens to me on battery and also while running on A ]]> Sat, 26 Aug 2017 12:37:23 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3783618 Charlie2025 <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3783650 Exactly, strange colors, like it has lost R from RGB. I saw that for the first time (this time on battery), but of course, freezes happens on AC too.

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Sat, 26 Aug 2017 13:51:24 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3783650 aleksandar83
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3783947 Sat, 26 Aug 2017 21:15:28 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3783947 milanxyz <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3784205 I wrote about this problem to Lenovo support few month ago and have no any answer still today - worst support ever.

 

 

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Sun, 27 Aug 2017 08:31:51 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3784205 mdg333
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3784477 Answer of Lenovo's support - to hand over the laptop in Lenovo service to replace mainboard.

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Sun, 27 Aug 2017 17:27:06 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3784477 chirva_a_s
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3784592 Hi everybody!

In Russian forum I found some interesting topic. In this link author recomend delete TRIM SSD run. Today I do test it, maybe it is help us.

https://it-actual.ru/fix-freezes-lenovo-v510.html Sun, 27 Aug 2017 19:59:01 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3784592 suwer <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3784616 Hello, suwer

Your  link does not fix our problem, V510 also freeze with HDD ...unfortunately.

]]> Sun, 27 Aug 2017 21:05:33 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3784616 chirva_a_s <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3785147 Unfortunetly it doesn't fix the problem. I got another freeze today after applied setting in the link.

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Mon, 28 Aug 2017 11:55:52 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3785147 Charlie2025
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3785802 Hi

 

I have exactly the same problem. Somebody checked driver update history? 

 

Lenovo Ltd. - Firmware - 7/12/2017 12:00:00 AM - 1.29.0.0      -i have 33 times installed  :smileysurprised:

 

try to pause windows update? Mon, 28 Aug 2017 20:51:37 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3785802 sernikSER <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3785835 Friends the problem, unfortunately, is not in software (drivers, bios, applications). Until now, no software solution worked. The only one that worked for more time, but also given the freeze, is the "NoAccel" true option for the integrated ]]> Mon, 28 Aug 2017 21:18:24 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3785835 nabirio <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3786184 Please update latest BIOS, it can resolve Freeze & battery drain out on V310 / V510 14/15 ISK/IKB

 

If BIOS solution still doesn’t work, please contact our Services Center for System board inspection. Sorry for any inconvinence caused & Thanks for your attention!

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Tue, 29 Aug 2017 06:52:01 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3786184 Lui_Sir
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3786272 4 hours internet browsing and gaming without freezing,its a magic for my notebook...!

Yesterday :   -Disabled Lenovo and Windows auto updates

                       -Intel graphics settings,power.plugged in-max.perfomance

                       -Disabled Bluetooth and Ethernet,I ]]> Tue, 29 Aug 2017 09:10:12 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3786272 sernikSER <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3786643 It were first and last 4 hours without freezing,sorry collegs...

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Tue, 29 Aug 2017 14:56:26 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3786643 sernikSER
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3786654 Listen to me guys, it's not a software problem. The only thing we can do is to ask for a refound or change laptop with another model (If you look The firsts pages of this posts you'll read about a supplier Who sell about 20 models, all of them returned for Assistance). 

]]>
Tue, 29 Aug 2017 15:03:40 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3786654 nabirio
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3786797 Tue, 29 Aug 2017 16:28:42 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3786797 sernikSER <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3787047 sernikSER,  your Lenovo laptop won't freeze.  Just don't power on it :smileyhappy:

 


wrot ]]> Tue, 29 Aug 2017 19:02:56 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3787047 chirva_a_s <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3788496 As we've all seen, the BIOS update doesn't fix it. Today I had a freeze on battery (on power freezes are par for course, unfortunately). 

 

It's a pity that this is the case. Lenovo should have enough units at its service centers to diagnose the issue. Please let us know what it is, w ]]> Wed, 30 Aug 2017 17:27:53 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3788496 Vincent_HKG <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3788528


wrote:

Listen to me guys, it's not a software problem. The only thing we can do is to ask for a refound or change laptop with another model (If you look The firsts pages of this posts you'll read about a supplier Who sell about 20 models, a ]]> Wed, 30 Aug 2017 17:46:22 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3788528 mdg333 <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3789087 Stable freeze in BIOS when changing AHCI to RST - notebook freezes even when I say NO to change. 

 

I think it's related bug.

]]>
Thu, 31 Aug 2017 06:00:53 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3789087 mdg333
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3789091 1. Problems with the laptop of Lenovo - it is Lenovo's problems. 
2. Does not matter what component of a notebook is faulty (processor, memory, system board...e.t.c.) - Lenovo has to pay attention, define a source of problems and propose the solution.  

 

Thu, 31 Aug 2017 06:09:49 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3789091 chirva_a_s <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3789095 mdg333, what other laptops with Intel Kaby Lake CPU  (Asus, Acer, Apple, Dell, MSI, HP ... & other vendor,s ) have the same problems as Lenovo V510-15IKB\V310-15IKB?

 

 


wrote:
< ]]> Thu, 31 Aug 2017 06:16:23 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3789095 chirva_a_s <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3789097
wrote:

1. Problems with the laptop of Lenovo - it is Lenovo's problems. 
2. Does not matter what component of a notebook is faulty (processor, memory, system board...e.t.c.) - Lenovo has to pay attention, define a source ]]> Thu, 31 Aug 2017 06:17:04 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3789097 mdg333 <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3789099 https://www.google.com/search?q=kaby+lake+freezes&oq=kaby+lake+freezes+&sourceid=chrome&ie=UTF-8 ]]> Thu, 31 Aug 2017 06:20:57 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3789099 mdg333 <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3789192 I did send my V510 to the official Lenovo Servicing channel. They returned it to me one month later reporting replacement of the motherboard and the SSD. I have no way to verify the replacement but the notebook continues to freeze just as before. Lenovo servicing informed me that I have a right t ]]> Thu, 31 Aug 2017 07:55:12 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3789192 VNazarov <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3789213 It is interesting, this discussion on the second place - we in a top of Google search. :smileyvery-happy:

Here example of absolutely similar problem with DELL laptop:
http://en ]]>
Thu, 31 Aug 2017 08:15:57 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3789213 chirva_a_s
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3789218 May be Network LAN adapter on a new motherboard has NEW MAC-address. You can check it.

 


wrote:

.... They returned it to me one month later reporting replacement of the motherboard and the SSD. I have no way to ve ]]> Thu, 31 Aug 2017 08:21:51 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3789218 chirva_a_s <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3789221 I consider too that a freeze problem  and HT bug are different problems. And not all laptops with Kaby lake CPU freeze.

 


wrote:

..... 

The problem is certainly not with the CPU because other model ]]> Thu, 31 Aug 2017 08:27:21 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3789221 chirva_a_s <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3789229


wrote:

It is interesting, this discussion on the second place - we in a top of Google search. :smileyvery-happy:

Here example of absolutely similar problem with DELL laptop:
wrote:

......Lenovo servicing informed me that I have a right to request replacement of the whole unit only after it had ]]> Thu, 31 Aug 2017 08:36:46 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3789230 chirva_a_s <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3789258 Example of "devil-may-care" attitude...
May be replaced Mainboard  have OLD BIOS - check it (though it has to be check Lenovo Servicing channel).

 


wrote:

I did send my V510 to the official Lenov ]]> Thu, 31 Aug 2017 08:53:22 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3789258 chirva_a_s <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3789265


wrote:

... and to replace with same faulty laptop!  I think that better way - refund from seeler.


And buy notebook on Skylake platform, not Kaby Lake

]]> Thu, 31 Aug 2017 09:00:14 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3789265 mdg333 <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3789272
wrote:

wrote:

... and to replace with same faulty laptop!  I think that better way - refund from seeler.


And buy notebook on Skylake platform, ]]> Thu, 31 Aug 2017 09:08:23 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3789272 chirva_a_s <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3789342 That's what I did.

I've never seen a notebook with a serious problem like this and no one solution from the assistence.

I returned it to the seller with a total refund, so i bought a new laptop (no Lenovo....never more) vith Sky Lake processor, to avoid any problem with this Intel pro ]]> Thu, 31 Aug 2017 10:21:09 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3789342 ethlon <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3789347


no one solution from the assistence.

Not only no one solution but simply no reaction from the official support - total silence. Worst support, I had never seen so bad work with clients.

]]> Thu, 31 Aug 2017 10:34:47 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3789347 mdg333 <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3789354 Thu, 31 Aug 2017 10:45:58 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3789354 VNazarov <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3790080 Thats what I meantioned few pages ago. Same issue, altought no one seems to care (from Lenovo)

 


wrote:

Stable freeze in BIOS when changing AHCI to RST - notebook freezes even when I say NO to change. 

 

]]> Thu, 31 Aug 2017 20:35:53 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3790080 Charlie2025 <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3790106 Although I am convinced that this is not a problem with the cpu architecture, I am following the instructions from Debian that documents the KabyLake problem mentioned by you (
https://lists. ]]> Thu, 31 Aug 2017 21:04:35 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3790106 nabirio <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3790304
wrote:

When I change some power settings, freezes occurs rarely.

 

Today I changed AHCI to RST in BIOS. When I tried to change it and to answer NO at the last stage BIOS freezed. When I answered YES all proceed OK. Also I have in ]]> Fri, 01 Sep 2017 02:38:36 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3790304 Vincent_HKG <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3790384 Has that fix been working so far? If so, I'll give it a go. Thanks man! 

Not sure... I also did a lot of things...

 

Intel Graphics Control Panel:

- turn off all power managemet options related to Intel Graphics Power Management 

- turn off all vide ]]> Fri, 01 Sep 2017 05:19:02 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3790384 mdg333 <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3793531 Mon, 04 Sep 2017 10:34:45 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3793531 Charlie2025 <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3793548


wrote:
mdg333 : hello, did you experienced any other freezes after switching to RST ? Did switching to RST indeed earsed all data from drives as BIOS warns ?

1. No one more freeze BUT this means nothing - this MAGIC notebo ]]> Mon, 04 Sep 2017 10:50:01 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3793548 mdg333 <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3796496 So I changed AHCI to RST in BIOS. It actually didn't earse drives as BIOS warned. But I got another freeze without reason after 2 days without freeze. So this doesn't solve the problem.

]]>
Wed, 06 Sep 2017 15:28:49 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3796496 Charlie2025
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3797279 I should report that I am another person who's had the motherboard replaced, but who still experiences freezing. :smileyindifferent:

]]>
Thu, 07 Sep 2017 07:33:30 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3797279 flipwise
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3798550 Hi, 

I bought a brand new Lenovo V510-15IKB notebook.

 

The operating system (Windows 10 Professional Edition) freezes without any reason and doesn't show any errors in the Event Viewer of the operating system.

]]> Fri, 08 Sep 2017 09:06:33 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3798550 danidaniele <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3799998 Hello all, I use Lenovo V510 laptop, I also exeprince random freeze. Here it is my complete experience.

 

After I bought this laptop, I install Ubuntu 16.04. After few days, I start to experience the freeze. I also tried every trick mentioned here, except for the bios. After few weeks ]]> Sat, 09 Sep 2017 16:02:51 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3799998 essanpupil <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3800010 There is no logical way of reproducing it. The best you can do is tell them to leave a Youtube video playing for hours. Also, be prepared for them to tell you it's because you don't use a "supported" operating system so you might want to install Windows. Either way, there is little chan ]]> Sat, 09 Sep 2017 16:18:40 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3800010 flipwise <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3800014 I actually have video of it happening (taken from my phone), maybe if we upload them all to youtube with a similar searchable tag and hashtag (#lenovokabyfreeze #intelfreeze) we could pressure them to do something about it, because this is a problem which is well into 8 months from the timestamp ]]> Sat, 09 Sep 2017 16:22:51 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3800014 Vincent_HKG <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3800022 That wouldn't hurt. BTW I really don't think it is a Kaby Lake issue, but a Lenovo V310 and V510 issue. There are only scarce posts about other Kaby Lake laptops and freezing, but a bountiful for these models. It does seems to be Intel related but the culprit is Lenovo hardware or BIOS. Hopefully ]]> Sat, 09 Sep 2017 16:29:25 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3800022 flipwise <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3800545 Cool idea! May be #lenovov510freezedontbye? Everyone who has such video can post his (YouTube \instagramm\Facebook ...e.t.c with hashtag) and send the reference of Lenovo!


wrote:

I actually have video of it happening (taken from ]]> Sun, 10 Sep 2017 09:00:35 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3800545 chirva_a_s <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3800547 Daniele, check what firmware version diplayed in laptop bios: if last, thats OK.


wrote:

 

... In the update list of Windows Update I see that the operating system dowloads and installs everyday the same ]]> Sun, 10 Sep 2017 09:04:52 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3800547 chirva_a_s <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3800723
wrote:

That wouldn't hurt. BTW I really don't think it is a Kaby Lake issue, but a Lenovo V310 and V510 issue. There are only scarce posts about other Kaby Lake laptops and freezing, but a bountiful for these models. It does seems to be Int ]]> Sun, 10 Sep 2017 14:35:19 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3800723 Vincent_HKG <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3801461 Thanks for the support.

Yes, as mentioned before, I have installed successfully the latest version of the BIOS from the Lenovo Web site.

The freeze happens when I lock Windows 10 (Creators Update of Professional Edition) or when I try to shutdown Windows 10 (Creators Upda ]]> Mon, 11 Sep 2017 08:22:33 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3801461 danidaniele <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3801969 Mon, 11 Sep 2017 16:06:35 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3801969 essanpupil <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3802561 Tue, 12 Sep 2017 03:16:35 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3802561 essanpupil <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3802603 No one more freeze after switching to RST and changing power management options as described above.

 

I really don't understand why nobody does the same. 

]]>
Tue, 12 Sep 2017 04:15:21 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3802603 mdg333
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3802677
wrote:

No one more freeze after switching to RST and changing power management options as described above.

 

I really don't understand why nobody does the same. 


Many have, but alas this doesn' ]]> Tue, 12 Sep 2017 06:06:18 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3802677 VNazarov <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3802706

Many have, but alas this doesn't fix the problem as you are about to find out for yourself anytime soon.


I changed not only RST, but many other power options.

 

Youtube plays Ok, other media plays Ok, even 4K HD movies, no one freeze for 2 weeks (not ]]> Tue, 12 Sep 2017 06:36:18 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3802706 mdg333 <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3802725 This sounds impressive, but could you list all your key settings that you think contribute to the fix?

 

Thanks

]]>
Tue, 12 Sep 2017 06:59:18 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3802725 VNazarov
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3802732 Intel Graphics Control Panel:

- turn off all power managemet options related to Intel Graphics Power Management 

- turn off all video optimisations

 

Windows Power Management advanced options:

- disable HDD power management and auto power off

- set Intel Graphi ]]> Tue, 12 Sep 2017 07:07:19 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3802732 mdg333 <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3802800 All these freezes relate to the models on the processors of the 7th generation and configuration with the processor of the 6th generation (i3-6006) there are no freezes ? Or are these problems in all models and v310 v510 ?

]]>
Tue, 12 Sep 2017 08:17:49 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3802800 Oleg976
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3803378 I don't remember anyone here having a Skylake CPU. So Kaby Lake it is, but you'd think a bunch of other Lenovo models with the same processor line would be freezing, which they aren't. It's either factory faulty hardware with the newer V310 and V510 models or bad BIOS.

]]>
Tue, 12 Sep 2017 16:41:10 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3803378 flipwise
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3803384
wrote:

All these freezes relate to the models on the processors of the 7th generation and configuration with the processor of the 6th generation (i3-6006) there are no freezes ? Or are these problems in all models and v310 v510 ?


< ]]>
Tue, 12 Sep 2017 16:45:03 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3803384 mdg333
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3803391 If it were really a general Kaby Lake issue think of what that would look like. If such a magnitude of users experienced freezing as we do with these models? It would be scandalous. No, it is far more likely Lenovo made some mistake.

]]>
Tue, 12 Sep 2017 16:48:42 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3803391 flipwise
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3803402
wrote:

If it were really a general Kaby Lake issue think of what that would look like. If such a magnitude of users experienced freezing as we do with these models? It would be scandalous. No, it is far more likely Lenovo made some mistake. ]]> Tue, 12 Sep 2017 17:02:43 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3803402 mdg333 <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3803436 Not really. But I'm also not lazy enought to skim the first search page before jumping to a conclusion. If the theoretical hypothetical was not convincing enough, let me sum up what the search yields:

1. The hyperthreading bug which was very rare in occurence and which has been fixed and p ]]>
Tue, 12 Sep 2017 17:25:03 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3803436 flipwise
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3803456


wrote:

...The only semblance of this I see with some Dell XPS discussions, but it's nowhere near as blown up as for V310 and V510...


Yes, threads about freezing (i mean the hardware problem which is not OS depe ]]> Tue, 12 Sep 2017 17:43:46 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3803456 chirva_a_s <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3803465 Exactly, or the issue was an entirely different one in the first place. Much more likely to be an anomaly as well. Someone linked a certain HP thread here before. But they didn't notice that the OP said "freezes/interupts a bit while browsing", which is something none of us experiences. ]]> Tue, 12 Sep 2017 17:50:19 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3803465 flipwise <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3803732 I had a freeze issue while browsing later this evening. I was browsing in Mozila on my V310, and the freeze happened. This was the first freeze in 8 days. I am using Lenovo V310 with the latest version BIOS. Earlier i had freezes while watching a youtube video. But 8 days have passed and no freez ]]> Tue, 12 Sep 2017 21:41:53 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3803732 milanxyz <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3803760 I am wondering why someone from the lenovo employees wont respond to this topic. Only one of them told us to update to the latest BIOS, we did that, and the freezing continues. Their participation in this thread is unacceptable, i had to say it.

]]>
Tue, 12 Sep 2017 22:21:32 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3803760 milanxyz
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3803767 I would be nice if we at least knew that someone is looking into in it and perhaps that a new BIOS update is on the way. Very disappointing. I also bought this laptop as a sole device for my studies and no longer have the time to leave it for a month to be "repaired" for the second time ]]> Tue, 12 Sep 2017 22:34:25 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3803767 flipwise <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3803771 Well, you might want to increase virtual memory, i did it and it lasted for 8 days without freezing. But i don't know how the simple activity like web browsing can cause a freeze. Right now my code editor is opened and bunch of tabs in the browser, ms word also, and there is no freeze. Strange. Tue, 12 Sep 2017 22:43:37 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3803771 milanxyz <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3803778 The laptop doesn't freeze at high loads, that's the problem. You can stress it all you like and it won't freeze. The temperatures are perfectly fine. The freezes leave no trace in the Event Viewer. There is no sane suggestion that can be made about what causes this so all we are doing is tapping ]]> Tue, 12 Sep 2017 22:50:30 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3803778 flipwise <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3803919 Wed, 13 Sep 2017 02:50:38 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3803919 essanpupil <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3804000 The result of Lenovo support silence for me - I just bought new ASUS for my wife. After years of using of Lenovo devices (notebooks and smartphones).

 

Thank You, Lenovo!

]]>
Wed, 13 Sep 2017 05:26:41 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3804000 mdg333
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3805815 I've been experiencing this problem too. I've ordered two notebooks and both have random freezes. One runs with Windows 10(64bit) and the other with (l)ubuntu 64bit 16.04 LTS.

under linux:

- no specific indicator to find in syslog

- temperatures are normally resp. low before the ]]> Thu, 14 Sep 2017 14:20:35 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3805815 snappyPython <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3805821 It freezes both with SSD and HDD - it doesn't matter which one you have.

]]>
Thu, 14 Sep 2017 14:24:50 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3805821 flipwise
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3805839

I would be thankful for a reply from the Lenovo Support or other working solutions.


I've offered a working solution three times - just nobody likes to read a topic, everyone needs a personal answer. I do not get paid for it - contact Lenovo, who ignores you ]]> Thu, 14 Sep 2017 14:41:55 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3805839 mdg333 <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3805875 As i said i mainly use Linux wich means if it is not necessary i don't boot windows maybe for a year.

Therefore the Intel Graphics Control Panel and Windows Power Management properties don't work for me and obviously aren't the problem (Edit: Hibernation is inactive since the installation, ]]> Thu, 14 Sep 2017 15:11:12 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3805875 snappyPython <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3805990


wrote:

As i said i mainly use Linux wich means if it is not necessary i don't boot windows maybe for a year.

 


I think that similar options are also present in Linux.

]]>
Thu, 14 Sep 2017 16:59:52 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3805990 mdg333
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3806220 Hi guys, I can confirm that I have the same problem with V310-15ISK freezing on i3-6100 with Windows 10, so not only with Kaby Lake. I once read it may be caused by HT technology enabled?

 

There's even thread created by someone else:  wrote:


I would be thankful for a reply from the Lenovo Support or other working solutions.


I've offered a working solution three times - just nobody likes to read a topic, everyone needs a personal ]]> Sat, 16 Sep 2017 03:22:03 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3808118 chirva_a_s <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3809132 I've just checked event viewer, and i noticed this, i believe this is causing problems? Does anyone have sth like this? [oldimg]PNG[/oldimg]

]]> Sun, 17 Sep 2017 10:05:08 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3809132 milanxyz <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3816765 Hello,

 

mdg333 solution seems to actually work. I switched AHCI to RST already before, I did set graphic card settings to maximum performance, but experienced couple of freezes even after.  

 

Then I disabled HDD switching off and maximalized performance on PCIexpress and ]]> Sat, 23 Sep 2017 07:25:05 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3816765 Charlie2025 <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3817872 Mine just froze after only 10 minutes, even with all his power "hacks" applied, although, I do not use RST.

]]>
Sun, 24 Sep 2017 17:20:35 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3817872 flipwise
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3819225 Hello,

 

i have V310-15ISK (i5 6200u, 4gb ram and 1TB HDD). When i first bought this laptop (freedos) after about a month i got that freeze. I contacted the lenovo service to many times. They changed two times the motherboard and two times the HDD and the problem wasn't fixed. < ]]> Mon, 25 Sep 2017 19:46:25 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3819225 anonymous_t <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3819773 So, your problem proves that the CPU is not the problem. I have v310 IKB(kaby lake), and freezing randomly occurs. Tried with Ubuntu, Win10pro, Win10 Enterprise, it is still happening. And i am using laptop properly. You could try increasing virtual memory, or enabling high performance mode. Can' ]]> Tue, 26 Sep 2017 10:15:53 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3819773 milanxyz <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3820186 Lenovo doesn't solve the problem because it CAN'T solve the problem programmatically.

The problem is in the mother board (mobo) (hardware).

 

This is not a BIOS configuration defect.

You can replace the mobo or change the notebook.

I have opted for the second one.

Tue, 26 Sep 2017 16:06:07 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3820186 danidaniele
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3820438 In my opinion, this issue is unacceptable by lenovo. So many people are complaining about this issue and still no solution is found. It is the technicians by lenovo that should do all those configuration tests written here and not the customers. As a read all the thread, different laptops (v310-1 ]]> Tue, 26 Sep 2017 19:05:20 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3820438 anonymous_t <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3820647 The WORST support I've EVER seen! We need to make some noise about this in web instead of useful lenovo forums. At least we can save time and money for others. 

]]>
Tue, 26 Sep 2017 21:51:26 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3820647 andtsa
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3820659 Hey guys a new BIOS update came out with a magnificent change:

  1. Fix TPM warning message error


Let us now test this BIOS update before they tells us to do it and so that we can have fun fixing GRUB again.

]]>
Tue, 26 Sep 2017 22:10:35 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3820659 flipwise
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3820777 I don't know how they managed to do it but it's worse now. Instead of a normal freeze, the screen flashed red for a second? 

And for any moderator/technician who will stop by in a month or so with useless advice - yes the version was 2WCN31WW and no it doesn't solve anything.
Wed, 27 Sep 2017 01:04:51 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3820777 flipwise
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3821025
wrote:

The problem is in the mother board (mobo) (hardware).

... 

You can replace the mobo or change the notebook.

 

My service channel replaced the mobo twice already to no avail. Th ]]> Wed, 27 Sep 2017 06:58:47 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3821025 VNazarov <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3821070 My V510 with my "hacks" still works without any freeze about 10-12 hours daily since August :)

 

 

]]>
Wed, 27 Sep 2017 07:35:14 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3821070 mdg333
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3821205 As i remember we asked for an update which will solve freezing problem, instead of that you provided an update which adresses TPM error, no thanks,

]]>
Wed, 27 Sep 2017 10:07:38 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3821205 milanxyz
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3821668 Hello, I was one step before buying the Lenovo V510-15IKB to use it with Ubuntu and just found and read all this topic. :smileysurprised:

I currently own a B560 but it seems I will keep it :)

btw has anyone managed to find a proper solution?

]]>
Wed, 27 Sep 2017 16:18:36 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3821668 blades
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3821782 Don't buy any of the V series models. After the support about this issue, don't buy any Lenovo hardware

]]>
Wed, 27 Sep 2017 17:44:13 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3821782 nenkoivanov
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3821793
wrote:

As i remember we asked for an update which will solve freezing problem, instead of that you provided an update which adresses TPM error, no thanks,


No, I provided a set of Windows power management and Intel V ]]> Wed, 27 Sep 2017 17:50:04 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3821793 mdg333 <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3822004 Moderator comment: An uncivil and non-constructive post has been removed from view. Please review the Community Rules before posting. Do ]]> Wed, 27 Sep 2017 20:19:11 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3822004 NateS <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3822075 Wed, 27 Sep 2017 21:24:46 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3822075 blades <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3822077 If a Linux user can try with the 4.10 kernel to see what happens, that feedback would be greatful

]]> Wed, 27 Sep 2017 21:29:13 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3822077 blades <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3822152 Hey Blades, I'm pretty sure the laptop was freezing back when I had that kernel too, but I'm on 4.13 now and it still freezes. I also have pretty much the latest versions of relevant packages: Intel microcode, latest Mesa and xf86 Intel driver. I'm afraid a newer kernel or any newer updates of th ]]> Wed, 27 Sep 2017 22:47:40 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3822152 flipwise <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3822356
wrote:
How long you run the laptop without problems now?

About one month 10-12 hours daily. 

]]>
Thu, 28 Sep 2017 04:06:23 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3822356 mdg333
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3822402 @flipwise Thanx for the feedback.

This .exe BIOS update is OMG,can be resolved though with installing a spare hdd with a win installation. That favor would worth it only if it was an exceptional laptop but that is not the case.

Other than that the freezing is a hardware bug not possib ]]> Thu, 28 Sep 2017 05:18:55 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3822402 blades <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3822408 @mdg333 yes but this is not a fix but a workaround, I don't know if it is a good idea to run a laptop CPU fr ]]> Thu, 28 Sep 2017 05:22:16 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3822408 blades <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3822414


wrote:

@mdg333 yes but this is not a fix but a work ]]> Thu, 28 Sep 2017 05:39:04 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3822414 mdg333 <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3822417 @mdg333

what is the se ]]> Thu, 28 Sep 2017 05:46:03 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3822417 blades <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3822441


wrote:

@mdg333

wrote:


wrote:

@ Thu, 28 Sep 2017 15:04:05 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3822932 Charlie2025 <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3822934 Of course they(we) must complain, this is not a fix but a workaround.

]]> Thu, 28 Sep 2017 15:08:27 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3822934 blades <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3822950
wrote:

Of course they(we) must complain, this is not a fix but a workaround.


Ok, so keep your freezing laptop and try to find a fix. Fix should be found by Lenovo, problem was reported many times, untill they fix th ]]> Thu, 28 Sep 2017 15:14:00 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3822950 Charlie2025 <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3822958 They don't need a solution, they just want to talk :)

]]>
Thu, 28 Sep 2017 15:17:41 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3822958 mdg333
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3822972
wrote:

They don't need a solution, they just want to talk :)


The solution  is - to return the laptop to the seller. 
It is strange that Lenovo doesn't report it and doesn't help users with it.

]]>
Thu, 28 Sep 2017 15:27:21 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3822972 chirva_a_s
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3823026 @
Charlie2025 I didn't say not to use this workaround but complaining must go on.

 

I googled in ]]> Thu, 28 Sep 2017 16:13:17 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3823026 blades <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3823218


wrote:

 

 

I don't understand you other guys, still complaining and complaing, but not trying this.   


I explained this in the deleted post. I have tried all his power power ]]> Thu, 28 Sep 2017 18:50:06 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3823218 flipwise <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3823789 In the same price range there are some Inspirons out there that even come with Ubuntu preinstalled (=great Linux compatibility) and there are some really nice Zenbooks (BIOS updates as .zip files) as well, for example. You are just asking for trouble by not looking elsewhere. Fri, 29 Sep 2017 06:45:41 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3823789 mdg333 <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3823798


wrote:
In the same price range there are some Inspirons out there that even come with Ubuntu preinstalled (=great Linux compatibility) and there are some really nice Zenbooks (BIOS updates as .zip files) as well, for example. You a ]]> Fri, 29 Sep 2017 06:56:33 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3823798 flipwise <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3823801

You are just one person experiencing that. Have you had it serviced by any chance and does it still freeze? There is no 22 page forum discussion on freezing for any other laptop models and there definitely would be if a certain model had a defect.

Here  Fri, 29 Sep 2017 07:00:08 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3823801 mdg333 <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3823806


wrote:


You are just one person experiencing that. Have you had it serviced by any chance and does it still freeze? There is no 22 page forum discussion on freezing for any other laptop models and there definitely would ]]> Fri, 29 Sep 2017 07:12:46 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3823806 flipwise <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3823821

Why are you trying to disprove that point? If he buys these laptops he is guaranteed to have freezing, if he buys any other laptop he is not.


I'm not trying to disprove something, I just propose the working solution for those who ]]> Fri, 29 Sep 2017 07:24:27 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3823821 mdg333 <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3823825


mdg333 wrote: 
people who don't need to solve the problem but just want to talk about.

mdg333,

 

People don't want to talk and especially not to rood people like you. People want to receive a good product up to specs for their money and if n ]]> Fri, 29 Sep 2017 07:28:48 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3823825 VNazarov <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3823827


People don't want to talk and especially not to rood people like you. People want to receive a good product up to specs for their money and if not, they want either the product replaced, repaired or their money returned. Lenovo have failed miserably in all these regards. They don' ]]> Fri, 29 Sep 2017 07:30:46 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3823827 mdg333 <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3823831


wrote:
...People want to receive a good product up to specs for their money and if not, they want either the product replaced, repaired or their money returned. Lenovo have failed miserably in all these regards. They don't even hav ]]> Fri, 29 Sep 2017 07:37:27 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3823831 chirva_a_s <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3824894 Moderator comment: This thread is getting personal, again. Please keep it civil and constructive. Regards.

]]>
Sat, 30 Sep 2017 01:19:51 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3824894 NateS
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3836843 Hi mdg333, when you changed to RST is the SDD formated or all data lost because there is a confusing warning message which prevent me to do it. Additionally does the system installl automatically the RST drivers or is there something I have to prepare before I can the controller mode. Thanks for ]]> Tue, 10 Oct 2017 19:07:59 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3836843 Flojek <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3837682 Hi Everyone, to all of you guys that have a Lenovo V510.

 

If you receive random freeze on the laptop and dont know what the problem is update all the drivers etc... tried everything.

 

Please try the following drivers/firmware.

 

Im from South Africa and conta ]]> Wed, 11 Oct 2017 13:45:15 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3837682 Reniervs <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3837715  What did Lenovo tell you? Are they aware of the problem, do they acknowledge it? If so, did they say anything about an official fix? Also, is this their suggestion or something you found out on your own? 

If this works it's wonderful news because it means it's not a hardware problem. At t ]]>
Wed, 11 Oct 2017 14:05:18 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3837715 flipwise
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3837881


wrote:

Hi mdg333, when you changed to RST is the SDD formated or all data lost because there is a confusing warning message which prevent me to do it. Additionally does the system installl automatically the RST drivers or is there something ]]> Wed, 11 Oct 2017 16:24:49 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3837881 mdg333 <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3840223 Hi,

3 days before I received my V510 from authorised service,

Motherboard and RAM were changed,

3 days no freezing,

Now,I playing games,watching online TV and video without any problems...

Any way,still waiting for freezing...:smileyhappy::smileyhappy::smileyhappy: Fri, 13 Oct 2017 15:24:00 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3840223 sernikSER <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3840311 If it will happened again,I will inform you,my "collegs"....

So,interesting,when you have no these freezings,you will put more attention to sound(noice) from fun...

Like Boeing 747...Is it air flow or fan bearing?

]]>
Fri, 13 Oct 2017 17:04:21 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3840311 sernikSER
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3840319
wrote:
How long you run the laptop without problems now?

No one freeze from August )

]]> Fri, 13 Oct 2017 17:11:53 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3840319 mdg333 <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3844086 Tue, 17 Oct 2017 11:20:53 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3844086 Vincent_HKG <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3847329 Best solution!

10 days ago I received my V510 from Service ,no more freezings...

 

 

]]>
Thu, 19 Oct 2017 19:26:22 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3847329 sernikSER
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3851269 Can you ask your service what they did to the lap top, so that we can also suggest the solution to our service, to avoid multiple (endless) lap top services. My lap top is also freezing once in a 10 days from the very beginning and i don't have enough nerves to fight with lenovo support, especial ]]> Mon, 23 Oct 2017 14:49:00 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3851269 aleksandar83 <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3851666
 Hi All!
Somebody tried this solution?


wrote:

Hi Everyone, to all of you guys that have a Lenovo V510.

 

If you receive random freeze on the laptop and dont know what the problem is update all the ]]> Mon, 23 Oct 2017 19:10:44 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3851666 chirva_a_s <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3851874 Hi all, I made these updates and for 12 days it was fine but today the freeze happened again ;-(

]]>
Mon, 23 Oct 2017 21:57:08 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3851874 Flojek
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3851875 The new 2WCN32WW BIOS is useless btw.

]]>
Mon, 23 Oct 2017 21:59:23 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3851875 flipwise
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3851908 Didn't help for me

]]>
Mon, 23 Oct 2017 22:51:55 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3851908 andtsa
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3852079 Motherboard was changed,new BIOS installed,one of RAM was changed by 8Gb.

I dont now which one-soldered or other. Now I have 12Gb.

14 days no freezings,before service the freeze happened every 2-3 days.

So interesting,drivers updates I receive again every day,same before service ]]> Tue, 24 Oct 2017 03:02:14 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3852079 sernikSER <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3852278


wrote:

 

...

So interesting,drivers updates I receive again every day,same before service...


Perhaps, the operating system has been restored in service

]]>
Tue, 24 Oct 2017 05:03:00 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3852278 chirva_a_s
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3852313
wrote:

Hi all, I made these updates and for 12 days it was fine but today the freeze happened again ;-(


Intel Graphics Control Panel:

- turn off all power managemet options related to Intel Graphics Power Mana ]]> Tue, 24 Oct 2017 05:38:21 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3852313 mdg333 <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3852330 No,operating system they didnt touch,every thing the same.

The same Lenovo firmware updates automatically installed several times per day before service,

now not so often...

]]>
Tue, 24 Oct 2017 05:58:07 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3852330 sernikSER
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3853254 Thanks for the hints, changed now also the windows power management options but I don't know which settings I have to change in the Intel graphics control ;-) Could someone give me a more detailed description? thanks a lot

]]>
Tue, 24 Oct 2017 19:33:58 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3853254 Flojek
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3854395 2WCN33WW BIOS is useless as well.

]]>
Wed, 25 Oct 2017 17:04:56 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3854395 flipwise
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3856591 Hello All!
The service channel Lenovo has confirmed malfunction of my laptop (motherboard replacement required), and seller has returned me money (I have refused repair).


]]>
Fri, 27 Oct 2017 09:48:43 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3856591 chirva_a_s
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3856603 Because it is hardware problem, I think that correct solution is:
1) Return laptop to the seller (refund) or 2) send laptop to Lenovo service channel (repair).

3) If 1) and 2) is impossible, then use the mdg333’s solution (Win 10)

]]>
Fri, 27 Oct 2017 10:09:27 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3856603 chirva_a_s
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3857381 we r a company and recently we bought about 80 LENOVO V510 and all they have the same problem of freeze .. with the new BIOS version or the OLD ONE ... so what to do ???

]]>
Fri, 27 Oct 2017 21:37:10 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3857381 Golden2018
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3857580 wrote:

we r a company and recently we bought about 80 LENOVO V510 and all they have the same problem of freeze .. with the new BIOS version or the OLD ONE ... so what to do ???


I am very surprised!

Lenovo knows abou ]]> Sat, 28 Oct 2017 05:27:46 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3857580 chirva_a_s <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3857622


wrote:

we r a company and recently we bought about 80 LENOVO V510 and all they have the same problem of freeze .. with the new BIOS version or the OLD ONE ... so what to do ???


You are in trouble. I think the best s ]]> Sat, 28 Oct 2017 06:52:03 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3857622 mdg333 <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3857623


wrote:

Thanks for the hints, changed now also the windows power management options but I don't know which settings I have to change in the Intel graphics control ;-) Could someone give me a more detailed description? thanks a lot


< ]]>
Sat, 28 Oct 2017 06:55:58 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3857623 mdg333
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3857625 Power options You need to disable

]]>
Sat, 28 Oct 2017 06:57:53 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3857625 mdg333
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3873011 1 month after service...No problems,no freezings,everything good...

Motherboard was changed,RAM increased untill 12 Gb...

]]>
Sat, 11 Nov 2017 20:02:09 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3873011 sernikSER
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3873925
wrote:

wrote:

Hi all, I made these updates and for 12 days it was fine but today the freeze happened again ;-(


Intel Graphics Control Panel:

- turn off ]]> Mon, 13 Nov 2017 05:20:03 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3873925 Vincent_HKG <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3880728 Go **bleep** yourself useless peace of trash.

]]>
Sun, 19 Nov 2017 11:44:33 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3880728 FackLenovo
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3880729 Sun, 19 Nov 2017 11:47:49 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3880729 FackLenovo <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3880744 Sun, 19 Nov 2017 12:07:50 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3880744 FackLenovo <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3888015 I made now all recommended changes but now after round two weeks again the freeze ;-(

]]>
Sat, 25 Nov 2017 11:50:33 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3888015 Flojek
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3909340 where I can find 

Intel Graphics Control Panel:

and 

Windowa power managment advanced options

Thank you

]]>
Fri, 15 Dec 2017 12:53:27 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3909340 myasseen
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3909358 i have tried the recommended settings but again the laptop (v310-15isk) freezes. 

 

is there any possibility that windows 10 home edition will fix the problem?

]]>
Fri, 15 Dec 2017 13:20:10 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3909358 anonymous_t
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3918906 I'm using Win10 Home Edition, and it doesn't stop the freezes. But what has helped following the instructures of another forum user here who suggested turning off all power management settings in intel graphics control panel, and all active video optimizations (general RGB saturation, brightness ]]> Mon, 25 Dec 2017 03:28:42 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3918906 Vincent_HKG <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3940619 New BOIS with Kaby Lake CPU microcode update released - https://pcsupport.lenovo.com/in/en/products/LAPTOPS-AND-NETBOOKS/LENOVO-V-SERIES-LAPTOPS/V510-15 ]]> Sat, 13 Jan 2018 09:48:22 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3940619 mdg333 <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3941516 The laptop still freezes, they haven't fixed anything.

]]>
Sun, 14 Jan 2018 12:10:37 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3941516 flipwise
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3942192 Hello,

I bought a v510-ikb 10 days.. I installed Windows 10 pro and I have the same problem (random freezes) from the very first day. Any news about this? I installed the latest firmware yesterday and I am waiting to see if something changed. But I do not believe that something changed.. Do ]]> Mon, 15 Jan 2018 07:34:30 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3942192 kn784 <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3942342 No. They will keep your laptop for a month and replace the motherboard or battery, which won't fix anything.

 

The newest firmware is useless.

 

Please get a refund from your seller while/if you still can.

]]>
Mon, 15 Jan 2018 10:08:17 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3942342 flipwise
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3943969 tried this Bios update on my V310-15ikb .. freezes again :/

then I changed the AHCI Bios option to RST, reinstalled Windows 10 , downloaded latest drivers

and didn't change any power settings whatsoever .. so far no freezes for 3 days !

 

the method i used to test is a 24 ]]> Tue, 16 Jan 2018 13:44:49 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3943969 ek-it <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3943972


the method i used to test is a 24 hours video on youtube .. used to freeze after a couple hours but not anymore :)

I just hope it's not temporary ... 


Test with FLASH ads in browser :)

]]>
Tue, 16 Jan 2018 13:48:39 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3943972 mdg333
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3944008 Yesterday I've installed the last bios update and reinstalled Xubuntu. No freeze from yesterday. Have someone installed new bios and still experimenting freezes?

]]>
Tue, 16 Jan 2018 14:18:34 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3944008 nabirio
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3944053 Yes, as I mentioned twice above. Both in Windows and Linux.

 

Try playing something on Steam and you will see it's still freezing.

]]>
Tue, 16 Jan 2018 14:54:42 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3944053 flipwise
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3944467 Guys, this problem - hardware. New BIOS will not help, only replace mainboard (new revision) in service channel.  Full refund, if it is still possible - best way!!!  Somebody, except the author of a thread can mark the correct solution? 

]]>
Tue, 16 Jan 2018 20:00:29 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3944467 chirva_a_s
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3944482 November, 17 i refund from Seller and buy  Acer Aspire 7 A715-71G (NX.GP8ER.007). There are no freezes to this day!

]]>
Tue, 16 Jan 2018 20:15:07 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3944482 chirva_a_s
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3944927
wrote:

Guys, this problem - hardware. New BIOS will not help, only replace mainboard (new revision) in service channel.  Full refund, if it is still possible - best way!!!  Somebody, except the author of a thread ca ]]> Wed, 17 Jan 2018 06:40:53 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3944927 mdg333 <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3944932 wrote:



...So, I hope Intel/Microsoft/Lenovo will fix this bug too... 

It is a question to Lenovo. How many still it is possible to hope?

Buy a new notebook and hope that Lenovo will fix ]]> Wed, 17 Jan 2018 06:56:02 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3944932 chirva_a_s <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3944950


wrote:

1 month after service...No problems,no freezings,everything good...

Motherboard was changed,RAM increased untill 12 Gb...


 


wrote:

Hel ]]> Wed, 17 Jan 2018 07:24:13 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3944950 chirva_a_s <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3944973


wrote:
wrote:


...So, I hope Intel/Microsoft/Lenovo will fix this bug too... 

It is a question to Lenovo. How many still it is possible ]]> Wed, 17 Jan 2018 07:50:16 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3944973 mdg333 <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3944986


wrote:
...It's such a market - Intel didn't stop sale of faulty CPUs, Microsoft didn't stop sale of faulty OS etc....

"Faulty" CPUs & "faulty" OS work in other notebook. For example in Acer, and other Brand's notebook....and ]]> Wed, 17 Jan 2018 08:11:38 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3944986 chirva_a_s <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3946781 3 months after service - no problems...

]]>
Thu, 18 Jan 2018 14:59:32 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3946781 sernikSER
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3949897 Sun, 21 Jan 2018 08:28:58 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3949897 aleksandar83 <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3950019 Sun, 21 Jan 2018 13:07:16 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3950019 sernikSER <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3950029 Hi Guys,

 

I sent my computer for service too.

From Sweden down to Germany, got the message that there was some error in the Motherboard.

They have now changed the Motherboard and tomorrow I will receive the computer.

 

Hope it works well, I´ll keep you updated ]]> Sun, 21 Jan 2018 13:18:06 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3950029 Exos <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3952746 Lenovo technicians have changed the motherboard on my laptop 3 times. Although the freeze seemed to be gone, now the laptop shuts down unexpectedly. It's like you unplug the power but the battery is at 65%

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Tue, 23 Jan 2018 15:10:45 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3952746 anonymous_t
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3956623
wrote:

I'm using this config and there are no freezes and no glitches but also no hardware acceleration in apps

 

Section "Device"
   Identifier  "Intel_no_DRI"
   Driver      "intel"
   Option "Accel"  "true"
   Option "
                    ]]>
                
                Fri, 26 Jan 2018 10:19:03 +0000
                
                    https://forums.lenovo.com/topic/findpost/1285/3577112/3956623
                
                paulz
            
                        
                
                    <![CDATA[
                        Re: V510-15IKB Laptop Freeze
                    ]]>
                
                
                    https://forums.lenovo.com/topic/findpost/1285/3577112/3960260
                
                
                    I've been intensively testing the GRUB parameter solution these past few days and have had no freezing. Thank you!

I assume this goes to show that there is an issue with the graphics' stack power saving, which might just be a symptom of faulty motherboards by Lenovo. Either way their techn ]]>
Mon, 29 Jan 2018 17:48:14 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3960260 flipwise
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3961017 Remember to disable also the render saving option.

i have had already one crash without disabling this setting... in 5 days ;-)

]]>
Tue, 30 Jan 2018 08:42:43 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3961017 paulz
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3961523 sudo nano /etc/default/grub ... GRUB_CMDLINE_LINUX_DEFAULT="i915.enable_dc=0 quiet splash" ... sudo update-grub

I tested the GRUB solution yesterday:  freeze a few hours later. Maybe because I didn't follow the second part of fixing solution. H ]]> Tue, 30 Jan 2018 16:17:00 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3961523 nabirio <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3961943 Hmm, I believe you but I will see if it freezes with just the first grub parameter and if it does I will add the other one as well. But usually it would only take 10-15 minutes to freeze in video games in Linux and it just works now. 

@nabirio, okay so the steps for adding both paramaters, ]]>
Tue, 30 Jan 2018 22:41:31 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3961943 flipwise
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3961996 Thanks flipwise, in the meantime I had solved and I had already made the modification described by you (hopefully well). The modification with only the parameter i915.enable_dc = 0 has freezed after a few hours. Personally I experience more freeze during development (90% ]]> Tue, 30 Jan 2018 23:58:40 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3961996 nabirio <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3962362
sudo cat /sys/module/i915/parameters/enable_dc
sudo cat /sys/module/i915/parameters/enable_rc6

you can also install powertop to see how long the GPU are in which power mode.

Disabling rc6 should usually not necessary because it shou ]]>
Wed, 31 Jan 2018 07:31:37 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3962362 paulz
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3962364 You should disable PCI Express Link State Power Management - it helps in Windows

]]>
Wed, 31 Jan 2018 07:39:21 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3962364 mdg333
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3963415 Hello there, same problem,I bought lenovo V510 before 2,5 months..I worked for one month and then

 

I already sent it once in lenovo service (I had installed Windows 10 home) and they returned it back suggesting to format it, since they did not find any hardware issue ..I had three fo ]]> Wed, 31 Jan 2018 21:42:40 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3963415 Panagiota <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3963778 I have still no one freeze from August (about 5 month) with 10-12 hours daily usage (for work and home) and I still don't understand why you don't apply my options, guys.

 

I wrote about it several times and received feedback that it works. So I'm really surprised that you're doing us ]]> Thu, 01 Feb 2018 07:14:02 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3963778 mdg333 <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3963870 Hello,

Can you please explain how you changed from AHCI to RST?? Because I do not see this option inside my laptops bios. There is only AHCI option.. Do I have to install something on windows side first??

Thank you

]]>
Thu, 01 Feb 2018 08:42:53 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3963870 kn784
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3963886
wrote:

Hello,

Can you please explain how you changed from AHCI to RST?? Because I do not see this option inside my laptops bios. There is only AHCI option.. Do I have to install something on windows side first??


]]>
Thu, 01 Feb 2018 08:51:39 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3963886 mdg333
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3963894 Thu, 01 Feb 2018 08:58:03 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3963894 kn784 <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3963902
wrote:
Ok. Thank you. I already made the power settings and I will see what is going to happen.

I found that it's very important to change (turn off) video and power optimizations in Intel Graphics Control Panel. 

]]>
Thu, 01 Feb 2018 09:11:35 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3963902 mdg333
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3964432 Your solution can work on Windows only. Months ago I've tested the following solution, no freeze but can't watch movies.

Section "Device"
   Identifier  "Intel_no_DRI"
   Driver      "intel"
   Option "Accel"  "false"
   Option "DRI&q
                    ]]>
                
                Thu, 01 Feb 2018 16:17:29 +0000
                
                    https://forums.lenovo.com/topic/findpost/1285/3577112/3964432
                
                nabirio
            
                        
                
                    <![CDATA[
                        Re: V510-15IKB Laptop Freeze
                    ]]>
                
                
                    https://forums.lenovo.com/topic/findpost/1285/3577112/3964767
                
                
                    Those trademarked power hacks for Windows never worked for me, and I did apply them to a T.

The suggestion to apply them to Linux is silly since: a) the same power options do not exist in Linux; b) luckily more powerful ones do and these concering the Intel graphics driver seem to be worki ]]>
Thu, 01 Feb 2018 21:30:58 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3964767 flipwise
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3966985 I use notebook as a fixed workstation always attached to the AC. The battery report shows 31.7Wh (factory) and 31.7 real, so the battery does not seem worn. A strange thing that happens since I bought notebook is that at power up, the battery is always around 95% even if ]]> Sat, 03 Feb 2018 17:59:06 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3966985 nabirio <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3967532 Sun, 04 Feb 2018 10:49:28 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3967532 sernikSER <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3967533 Sun, 04 Feb 2018 10:50:50 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3967533 sernikSER <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3972161 GRUB_CMDLINE_LINUX_DEFAULT="i915.enable_dc=0 i915.enable_rc6=0 quiet splash"

 

Looks like it really helps! 5 days without freeze!

]]>
Wed, 07 Feb 2018 20:16:31 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3972161 andtsa
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3972264 I will try the solution... in a post of some time ago I suspected there was something wrong with power management... my laptop at work is always connected to ac power and left on 24 hrs a day... when I get back to work in the morning I find it stuck 70% of the times... It sits idle and freezes... ]]> Wed, 07 Feb 2018 22:19:12 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3972264 luke1999 <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3976223 Fourteen days without any freeze in any condition of use (work, hd movies). Absolutely the first time that happens since the purchase. I think at this point the modification of Grub: GRUB_CMDLINE_LINUX_DEFAULT = "i915.enable_dc = 0 i915.enable_rc6 = 0 quiet splash&q ]]> Sun, 11 Feb 2018 15:46:23 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3976223 nabirio <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3976237 The fix should negatively affect battery time, but I don't think it should mess with the hardware's life expectancy. 

BTW I did get a freeze with only the "dc" parameter turned off, but then I turned off the "rc6" one as well and no freezes since then (last week).
Sun, 11 Feb 2018 16:11:16 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3976237 flipwise
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3976245 Me too - the:

GRUB_CMDLINE_LINUX_DEFAULT="i915.enable_dc=0 quiet splash"

freezed in a couple of hours. 

 

The working solution is disable dc and rc6 too:

GRUB_CMDLINE_LINUX_DEFAULT="i915.enable_dc=0 i915.enable_rc6=0 quiet splash" 

  ]]> Sun, 11 Feb 2018 16:20:05 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3976245 nabirio <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3976295 10 gün önce lenovo v310 15ikb 80t3 aldım. Bu süre içinde 2 kere dondu. 10 gün içinde iki kere bios güncellemesi geldi. Bakalım son bios sürümünde donma olacak mı.

Windows 10 için çözüm önerilerini yazarsanız sevinirim.

]]>
Sun, 11 Feb 2018 17:29:34 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3976295 zng67
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3976921
wrote:

The fix should negatively affect battery time, but I don't think it should mess with the hardware's life expectancy. 

BTW I did get a freeze with only the "dc" parameter turned off, but then I turned off the "rc6 ]]> Mon, 12 Feb 2018 08:21:13 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3976921 paulz <![CDATA[ Ynt: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/3996206 Hi all,

 

I think i just solved this issue by myself, at least it's a thought. Here's what i did;

 

First of all, used flashback (you can find it in BIOS settings and enable it) and downgraded my bios version and updated again. Then i downloaded IOBit Driver Booster softwa ]]> Wed, 28 Feb 2018 06:06:21 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/3996206 fatihmb <![CDATA[ Ynt: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4011055 Tue, 13 Mar 2018 22:26:01 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4011055 fatihmb <![CDATA[ Ynt: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4031906 What do you mean by removing fan? Do freezes stop occuring till now?

 

I installed a driver from intel site for gpu and freezes stopped for a week now - https://downloadmirror.intel.com/27484/a ]]> Tue, 03 Apr 2018 10:59:37 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4031906 davidowsky <![CDATA[ Ynt: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4031919 Tue, 03 Apr 2018 11:15:47 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4031919 fatihmb <![CDATA[ Ynt: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4031926
Works fine with me fo a week now, what I realised - sometimes gpu programs crash but then they are recovered, it seems like in ]]>
Tue, 03 Apr 2018 11:21:29 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4031926 davidowsky
<![CDATA[ Ynt: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4031959 Tue, 03 Apr 2018 11:58:28 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4031959 fatihmb <![CDATA[ Ynt: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4031961 I'm using it for v310-15ikb

 

Also I forgot - turn off the chrome hardware acceleration

]]> Tue, 03 Apr 2018 12:01:02 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4031961 davidowsky <![CDATA[ Ynt: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4032426 Tue, 03 Apr 2018 18:21:58 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4032426 fatihmb <![CDATA[ Ynt: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4032430 I confirm that from the patch applied on January 29th I had only one freeze on March 1st at the opening of a strange online videoplayer never seen before. In more than two months one freeze only , I think therefore that the solution fo ]]> Tue, 03 Apr 2018 18:28:35 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4032430 nabirio <![CDATA[ Ynt: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4032437 Tue, 03 Apr 2018 18:34:56 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4032437 fatihmb <![CDATA[ Ynt: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4032536 Yeah, I don't think we're ever going to see an official patch. 

The linux hack works pretty well, just to give an update. It will only freeze extremely rarely when playing video games.

]]>
Tue, 03 Apr 2018 20:19:59 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4032536 flipwise
<![CDATA[ Ynt: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4032560 @nabirio which patch exactly do you mean?

 

This freezing is odd if many people get many different causes

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Tue, 03 Apr 2018 20:53:32 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4032560 davidowsky
<![CDATA[ Ynt: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4036135 Bad news: the freezes have stated ocurring again with kernel 4.16. 

I am guessing that is cause, rather than the never intel driver version. 

]]>
Fri, 06 Apr 2018 22:44:23 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4036135 flipwise
<![CDATA[ Ynt: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4036137 Fri, 06 Apr 2018 22:46:29 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4036137 davidowsky <![CDATA[ Ynt: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4038930 Okay us Linux users are in deep mess because I just found out that the enable_rc6 paramter of the i915 driver is really gone in kernel 4.16.

@paulz, do you know what we can do about this?

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Mon, 09 Apr 2018 23:20:30 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4038930 flipwise
<![CDATA[ Ynt: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4039252
 wrote:

Okay us Linux users are in deep mess because I just found out that the enable_rc6 paramter of the i915 driver is really gone in kernel 4.16.

, do you know what we can do about this?

Tue, 10 Apr 2018 07:23:01 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4039252 paulz
<![CDATA[ Ynt: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4039311 Hmm odd, for these few months I've never had a single in-OS freeze with RC6 off and the really small amount of times it happened  in video games could have been just me running out of memory, which I am sure happened at least once. Thanks for digging into this some more.

]]>
Tue, 10 Apr 2018 08:37:44 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4039311 flipwise
<![CDATA[ Ynt: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4039320 I went through the research in the internet and apparently rc6 option is not very used by gpus so they probably decided to get rid off it as malfunction.

 

Do hangs occur? Maybe now they will simply stop now?

 

Bigger problem is for windows users, but on new drivers and ha ]]> Tue, 10 Apr 2018 08:48:41 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4039320 davidowsky <![CDATA[ Ynt: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4039332 No they won't stop, I immediately started experiencing it and naturally more than once - we're just back to where we were now in terms of how often and how severe it is.

 

If this is final by Intel developers and there is no other remedy this means we have to remain stuck on the 4.14 ]]> Tue, 10 Apr 2018 08:56:00 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4039332 flipwise <![CDATA[ Ynt: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4039356 Or maybe lenovo will solve the problem of the laptops we paid for? just saying..

]]>
Tue, 10 Apr 2018 09:25:36 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4039356 davidowsky
<![CDATA[ Ynt: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4039390 Tue, 10 Apr 2018 10:12:59 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4039390 fatihmb <![CDATA[ Ynt: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4039537 paulz, the guys in charge of the Intel kernel driver suggested that we post logs after freezes occur. Since it seems that you've already been doing this, could you post yours in that bug thread? 

https://bugs.fre ]]> Tue, 10 Apr 2018 12:34:00 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4039537 flipwise <![CDATA[ Ynt: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4039559
 wrote:

paulz, the guys in charge of the Intel kernel driver suggested that we post logs after freezes occur. Since it seems that you've already been doing this, could you post yours in that bug thread? 

 wrote:

Yes, of course it doesn't disable RC6 - it just disables all c-states except C1, but it still might prevent the freezes. RC6 might not be the real 'culprit' here and I don't think we ever tried this solution out so it's worth gi ]]> Wed, 11 Apr 2018 16:11:41 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4040975 paulz <![CDATA[ Ynt: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4040981 Wed, 11 Apr 2018 16:22:04 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4040981 flipwise <![CDATA[ Ynt: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4040991 You will don't find any logs related that freeze. Even not with kernels netconsole or any debugging parameters.  I've spend many time to that issue and find nothing

 

Sorry

]]> Wed, 11 Apr 2018 16:36:44 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4040991 paulz <![CDATA[ Ynt: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4043158 @flipwise maybe you want to try a new "workaround"? Try to disable DMC.

 

"DMC provides additional graphics low-power idle states. It provides capability to save and restore display registers across these low-power states independently from the OS/Kernel."

 < ]]> Fri, 13 Apr 2018 14:56:10 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4043158 paulz <![CDATA[ Ynt: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4044876 Sun, 15 Apr 2018 21:23:32 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4044876 davidowsky <![CDATA[ Ynt: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4046524 just a notice by myself: unloading DMC dont help anything. Best workaround for linux is to disable rc6 @i915. And even with, my system freeze at least after two or three days keeping power on. but without, crash after minutes or some hours.

 

@davidowsky: you can give try to the new d ]]> Tue, 17 Apr 2018 10:54:06 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4046524 paulz <![CDATA[ Ynt: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4046644 Tue, 17 Apr 2018 13:02:13 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4046644 fatihmb <![CDATA[ Ynt: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4046651


 wrote:
Lenovo has released a new bios update, did you try?

since it was released

 

paul@behemoth:~$ sudo dmidecode -s bios-version
2WCN36W
]]>
Tue, 17 Apr 2018 13:05:46 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4046651 paulz
<![CDATA[ Ynt: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4046652 Last bios is 6th march, no detectable effect on freezing, I am really convinced it is all gpu, taking all points seen in this thread and my tests.

]]>
Tue, 17 Apr 2018 13:05:47 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4046652 davidowsky
<![CDATA[ Ynt: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4046660 The latest BIOS update has been out for over a month now. Hoping the updates will fix anything is pretty unfounded at this point, but we do apply them fairly quickly.

@paulz, your laptop seems to be in a worse condition than the rest of ours. I can have a few days (best case though) withou ]]>
Tue, 17 Apr 2018 13:10:28 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4046660 flipwise
<![CDATA[ Ynt: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4046674 Tue, 17 Apr 2018 13:17:21 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4046674 fatihmb <![CDATA[ Ynt: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4046686 What do you mean? The update text still says:

Updated Date:2018-2-23

 And the changelog is the same and does not mention anything relevant.

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Tue, 17 Apr 2018 13:25:41 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4046686 flipwise
<![CDATA[ Ynt: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4046714 Tue, 17 Apr 2018 13:55:38 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4046714 fatihmb <![CDATA[ Ynt: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4046719 Tue, 17 Apr 2018 13:59:11 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4046719 fatihmb <![CDATA[ Ynt: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4046722 Odd, but I don't really think it matters unless there have been some changes under the hood.

In Linux the command 'inxi -M' will show the exact date the BIOS has been compiled. They don't release it to the website immediately.

So for the latest bios:


Machine: ]]> Tue, 17 Apr 2018 14:02:37 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4046722 flipwise <![CDATA[ Ynt: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4046728 Tue, 17 Apr 2018 14:09:28 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4046728 fatihmb <![CDATA[ Ynt: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4047913 Wed, 18 Apr 2018 14:06:23 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4047913 fatihmb <![CDATA[ Ynt: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4048044 Wed, 18 Apr 2018 15:48:37 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4048044 anonymous_t <![CDATA[ Ynt: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4048241 Wed, 18 Apr 2018 18:16:20 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4048241 fatihmb <![CDATA[ Ynt: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4056545 Dear Linux users, if any of you have the time and the skills could you please help out with carrying out the tests the Intel dev has suggested here: 
https://bugs.freedesktop.org/show_bug.cgi?id=105962#c11

Thu, 26 Apr 2018 11:57:16 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4056545 flipwise <![CDATA[ Ynt: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4056872 Thu, 26 Apr 2018 16:45:04 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4056872 fatihmb <![CDATA[ Ynt: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4074031 Tr de hangi servise götürdün acaba ?
İlk aldığımdan beri aynı sıkıntı vardı, sonra bu konuda senin driver booster mesajını gördüm deneyim ne çıkar dedim, hakikaten işe yaradı uzun zamandır bir kere bile donma olmadı ki taki bugüne kadar. Bayadır donma sorunu yoktu sevinmiştim sıkıntısız gidi ]]>
Fri, 11 May 2018 18:09:19 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4074031 BacaS88
<![CDATA[ Ynt: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4074104


  yazdı:

Şişli'de Maximum Bilişim var orası ilgilendi, fakat sorun şu ki değişen makinede yine aynı problem oluştu. Fark ettim ki USB 3.0 yuvalarını kullandığım anda bu sorun oluşuyor. Tekrar iletişime geçtim, muhtemelen farklı ]]> Fri, 11 May 2018 19:29:15 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4074104 fatihmb <![CDATA[ Ynt: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4076997 Hey guys, i've found a new workaround for Linux Users based on Imre Deak's suppose (intel team) that updating the clock frequency and the required DC state toggling may the problem. You can also enable RC6 again and it should also work with newer kernels!

 

create a new UDEV rule to l ]]> Tue, 15 May 2018 09:02:22 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4076997 paulz <![CDATA[ Ynt: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4080076 Yeah but I assume this limits GPU performance? I play games from time to time and would want to have the GPU working in full capacity.

]]> Thu, 17 May 2018 19:50:53 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4080076 flipwise <![CDATA[ Ynt: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4080475
 wrote:

Yeah but I assume this limits GPU performance? I play games from time to time and would want to have the GPU working in full capacity.


Yes 300MHz is the lowest possible speed on my i7-7500U. But it works ]]> Fri, 18 May 2018 07:32:22 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4080475 paulz <![CDATA[ Ynt: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4084609


 wrote:

Yeah but I assume this limits GPU performance? I play games from time to time and would want to have the GPU working in full capacity.


Setting frequency to max speed  (in my case 1050MHz) will freez ]]> Tue, 22 May 2018 10:03:12 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4084609 paulz <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4101997 I found an unexpected solution to this problem. Heals the replacement of the power supply. Changed to the non-original higher power. It is checked on two my laptops and on one more colleague from a forum. I can not understand the root cause, but it works.

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Thu, 07 Jun 2018 06:47:26 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4101997 Vorakam
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4102188 Hmm seems not very possible but interesting, keep us updated after longer time of work, how long now?

 

Anyone tried new bioses 6th june?

]]>
Thu, 07 Jun 2018 11:53:05 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4102188 davidowsky
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4104391 Warning for Linux users: GRUB could not be restored after the latest 2WCN37WW BIOS update. 

Also, after this update Linux [e.g. "manjaro"] is not listed in the BIOS boot menu anymore, you only have the device listed.

EDIT: this latest BIOS update does not resolve fre ]]>
Sat, 09 Jun 2018 21:45:51 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4104391 flipwise
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4104658 I lose Grub every time I update the bios on this computer. I have not freeze for many months, I'm continuing with the old fix and old kernel. I'm afraid to update the kernel for the reappearance of freeze. I a ]]> Sun, 10 Jun 2018 11:19:38 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4104658 nabirio <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4120578 I have the V310-15ISK laptop with Win10 Pro for three months now and also experience freezing problems without any messages. I performed a clean installation of Windows 10 Pro some days ago (donwloaded via Media Creation tool from Microsoft) and so far no freezing. I will come back in a week or t ]]> Mon, 25 Jun 2018 15:14:53 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4120578 alexous <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4125239 My Lenovo V510-15IKB still freezes many times per day on linux mint.

I've added this line:

GRUB_CMDLINE_LINUX_DEFAULT="i915.enable_dc=0 i915.enable_rc6=0 quiet splash"

 to /etc/default/grub - is it correct file?

 

What else can I do to make laptop work? ]]> Fri, 29 Jun 2018 10:26:57 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4125239 ivanavi <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4125252 It must work. Which Linux Mint? If you're using 19 then it won't work though because the kernel is too new.

You need a distro that has the 4.14 kernel or below.

If you're not running 19, did you type sudo update-grub after editing that file?

]]>
Fri, 29 Jun 2018 10:37:36 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4125252 flipwise
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4125256 I'm using Linux Mint 18.3 and kernel 4.13:

$ uname -a
Linux ivan 4.13.0-45-generic #50~16.04.1-Ubuntu SMP Wed May 30 11:18:27 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux
]]>
Fri, 29 Jun 2018 10:41:31 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4125256 ivanavi
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4125268
sudo cat /sys/module/i915/parameters/enable_dc

sudo cat /sys/module/i915/parameters/enable_rc6 ]]>
Fri, 29 Jun 2018 10:51:34 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4125268 flipwise
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4125304 $ sudo cat /sys/module/i915/parameters/enable_dc -1 ivan@ivan ~ $ sudo cat /sys/module/i915/parameters/enable_rc6 1

Is /etc/default/grub - is it correct file for this?

GRUB_CMDLINE_LINUX_DEFAULT="i915.enable_dc=0 i915.enable_rc6=0 quiet splash"

 

]]> Fri, 29 Jun 2018 11:21:10 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4125304 ivanavi <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4125315 The output shows you didn't turn off DC or RC6. The values must be 0. The file is correct yes so if you have edited it correctly you just need to type in 'sudo update-grub' and then reboot.

]]>
Fri, 29 Jun 2018 11:26:19 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4125315 flipwise
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4128173 Guys, the weak power charger trail seems interesting, my charger is only 45W, 2,25 A for 15IKB i5, no dedicated gpu

 

Seems too weak, can you guys tell which chargers do you have?

 

ALSO it would be important to know chargers of people who do NOT have hangs issues.

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Mon, 02 Jul 2018 12:41:19 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4128173 davidowsky
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4128176 My battery is just 32 W by design, already down to 60% in just over one year of usage. i5-7200 and with a dedicated GPU. 

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Mon, 02 Jul 2018 12:45:30 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4128176 flipwise
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4128186
 wrote:

Guys, the weak power charger trail seems interesting, my charger is only 45W, 2,25 A for 15IKB i5, no dedicated gpu

 

Seems too weak, can you guys tell which chargers do you have?

 

ALSO it woul ]]> Mon, 02 Jul 2018 13:00:43 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4128186 paulz <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4128804 Still no official answer for this? Sick of freezes. 

 

 

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Mon, 02 Jul 2018 22:21:51 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4128804 Zincarla
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4139105 Workd normally for 2 weeks after doing this on my Linux Mint:

GRUB_CMDLINE_LINUX_DEFAULT="i915.enable_dc=0 i915.enable_rc6=0 quiet splash"

And today it freezed...

Any other solutions?

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Thu, 12 Jul 2018 12:55:23 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4139105 ivanavi
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4139945 The freeze from power adapter does not make sense because the freezes occur on battery as well.

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Fri, 13 Jul 2018 07:20:12 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4139945 Su123
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4140190 No mate, not the same way. There is definately a tech problem here about the hardware. 

 

I can understand problems can happen, but can not understand why Lenovo do not care. 

 

Lenovo failed. 

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Fri, 13 Jul 2018 12:47:35 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4140190 Zincarla
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4140703 @ivanavi there is still some odd chance that your laptop will freeze, even with that fix. You can also try this other solution proposed by paulz: https://bugs.freedesktop.org/show_bug.cgi?id=105962#c29

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Fri, 13 Jul 2018 23:19:39 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4140703 flipwise
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4140950 Why my answer was deleted?

 

 

Mod's Comment:  It was removed along with two other replies that didn't conform to Forum Guidelin ]]> Sat, 14 Jul 2018 08:14:34 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4140950 davidowsky <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4140973 I use windows 10, can work 3 months without  freeze, and then for 3 days  freeze 4 times
noticed that this happens when watching a video through the browser (more often) or the player
I do not remember that it would just freeze in the work without watching the video.
experience of using ]]>
Sat, 14 Jul 2018 09:36:12 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4140973 willhunting
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4158816 hi, I too have freeze problems with my v510-15ikb. They occur in random ways, no key is totally blocked and must be restarted via the power button. Did any of you solve the problem? It seems that it is not an individual problem but a collective problem ]]> Wed, 01 Aug 2018 09:32:10 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4158816 Donato89 <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4158913 Not quite. One guy or maybe someone else as well had luck with the service center replacing parts; the majority didn't however. Don't bother doing BIOS updates. Some people had luck with Windows (and Intel) power management hacks, you can find how to do this in this thread. Others had luck with L ]]> Wed, 01 Aug 2018 11:08:15 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4158913 flipwise <![CDATA[ Ynt: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4173489 Tue, 14 Aug 2018 16:52:34 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4173489 fatihmb <![CDATA[ Ynt: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4175507 Thu, 16 Aug 2018 10:48:16 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4175507 noski <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4175508 Thu, 16 Aug 2018 10:49:38 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4175508 noski <![CDATA[ Ynt: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4175512 Thu, 16 Aug 2018 10:52:41 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4175512 noski <![CDATA[ Ynt: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4175648 Thu, 16 Aug 2018 13:25:02 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4175648 fatihmb <![CDATA[ Ynt: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4175802 Same here. I've have an ideapad 320 that's been freezing randomly since I bought it in March. Lenovo refuse to accept that they can't fix the issue and I've been without a laptop for months while they try and repair it (but fail). They pay lip service to their warranty but we all know they are in ]]> Thu, 16 Aug 2018 15:45:58 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4175802 ampwizard <![CDATA[ Ynt: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4179829 my v310 died eventually, was sent to service and came back with new mobo, will see if crashes still occur

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Mon, 20 Aug 2018 17:30:39 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4179829 davidowsky
<![CDATA[ Ynt: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4181144 My last Lenovo too! Sick of freezes. Sometimes it doesn't freeze for weeks, sometimes it freezes every single day. So sick of it. Never gonna give penny to Lenovo again NOT because these devices are freezing, i understand can happen in electronics world, BUT because Lenovo never cares about this ]]> Tue, 21 Aug 2018 19:49:43 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4181144 Zincarla <![CDATA[ Ynt: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4181155 Yeah, absolutely, I think you hit the nail on the head. The issue is not that the freezes are occuring but that Lenovo are not even aware of the problem (because they don't collect and collate data from their repair centres). They obviously do not have a fix for the issue and yet they still put u ]]> Tue, 21 Aug 2018 20:03:58 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4181155 ampwizard <![CDATA[ Ynt: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4181436 Wed, 22 Aug 2018 01:57:51 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4181436 zoltanthegypsy <![CDATA[ Ynt: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4181402 Wed, 22 Aug 2018 02:05:00 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4181402 fatihmb <![CDATA[ Ynt: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4181629 Strange, update us more :)

One question, how do you use your laptop. Do you use it in one place long time with always open cover OR do you often carry the laptop to different places and reopen the cover.

 

about warranty - when my machine died they replaced mobo in 2 days (+ sh ]]> Wed, 22 Aug 2018 08:45:46 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4181629 davidowsky <![CDATA[ Ynt: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4181714


 wrote:
Solution: When it freezes, close the display cover and open it again after approximately 3 seconds. You'll see freeze is gone. Tested and works with my V310-15IKB laptop. I don't know what causes it, but weirdly it works.
Wed, 22 Aug 2018 10:29:07 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4181714 paulz
<![CDATA[ Ynt: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4181968 Wed, 22 Aug 2018 14:26:40 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4181968 fatihmb <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4182574 Please Read ! Unofficial Solutions.

 

Unofficial solutions have been posted by other users in this thread but seems like many people miss them, so I wanted to give a heads up as I tried and fixe ]]> Thu, 23 Aug 2018 00:29:14 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4182574 lenovo0000 <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4182575 You can kiss the Linux workaround goodbye starting from kernel 4.16 (even Ubuntu 18.04 may give you a later hwe kernel) and the Windows one never worked for me.

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Thu, 23 Aug 2018 00:34:19 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4182575 flipwise
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4184333
 wrote:

I'm using this config and there are no freezes and no glitches but also no hardware acceleration in apps

 

Section "Device"
   Identifier  "Intel_no_DRI"
   Driver      "intel"
 
                    ]]>
                
                Fri, 24 Aug 2018 12:47:51 +0000
                
                    https://forums.lenovo.com/topic/findpost/1285/3577112/4184333
                
                paulz
            
                        
                
                    <![CDATA[
                        Re: V510-15IKB Laptop Freeze
                    ]]>
                
                
                    https://forums.lenovo.com/topic/findpost/1285/3577112/4184380
                
                
                    Lenovo do not honour their warranty. If they can't reproduce it (and they won't try very hard), they basically just tell you to live with the fact that you've wasted your money. I've explained to them that there are so many people on these forums and elsewhere who have these freezing issues that 
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                Fri, 24 Aug 2018 13:28:02 +0000
                
                    https://forums.lenovo.com/topic/findpost/1285/3577112/4184380
                
                ampwizard
            
                        
                
                    <![CDATA[
                        Ynt: V510-15IKB Laptop Freeze
                    ]]>
                
                
                    https://forums.lenovo.com/topic/findpost/1285/3577112/4184771
                
                
                    Don't struggle with settings, this is a hardware issue and Lenovo have to accept it. Closing and re-opening laptop lid works and this means that's about with mainboard. When freeze occurs, i'm just closing lid and re-opening it, and i see freeze is gone and i'm going ahead. Here only important th
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                Fri, 24 Aug 2018 19:18:04 +0000
                
                    https://forums.lenovo.com/topic/findpost/1285/3577112/4184771
                
                fatihmb
            
                        
                
                    <![CDATA[
                        Ynt: V510-15IKB Laptop Freeze
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                    https://forums.lenovo.com/topic/findpost/1285/3577112/4184952
                
                
                    few days and another problem.. funny symptom because sometimes when turning on or in sleep mode after restoring only external screen works, no main screen, no touchpad working (why? chipset? whats going on) it only works after restarting computer

 

BUT I remembered Sun, 26 Aug 2018 12:11:22 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4185851 davidowsky <![CDATA[ Ynt: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4185890 Sun, 26 Aug 2018 13:30:17 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4185890 fatihmb <![CDATA[ Ynt: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4186075 Can you check one more thing?

 

- Do you have installed Lenovo Vantage and Lenovo System Interface Driver?

- Open events eventvwr.msc and check if you have any events like mine:

 

errors -> application error -> : app causing error: Lenovo.Modern.ImController.Pl ]]> Sun, 26 Aug 2018 19:43:07 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4186075 davidowsky <![CDATA[ Ynt: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4186388 Mon, 27 Aug 2018 07:48:55 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4186388 fatihmb <![CDATA[ Ynt: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4190774 I'm investigating another crash (so lid trick doesn't work, you probably made some more changes with your config)

 

But I found something!

The moment system crashed there is event with code D63B10C5-BB46-4990-A94F-E40B9D520160

 

after using google with code and " ]]> Thu, 30 Aug 2018 20:45:46 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4190774 davidowsky <![CDATA[ Ynt: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4190870 Thu, 30 Aug 2018 23:37:03 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4190870 fatihmb <![CDATA[ Ynt: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4194594 Here's a bit more confirmation that the service centers are clueless and a waste of time.

I've sent in my unit for the second time. They had the laptop in their possesion for exactly one month and to my unfortune the version 38 BIOS was released in that period. Updating the BIOS from versi ]]>
Mon, 03 Sep 2018 22:25:10 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4194594 flipwise
<![CDATA[ Ynt: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4194609 Mon, 03 Sep 2018 22:57:53 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4194609 fatihmb <![CDATA[ Ynt: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4194884


 wrote:
Here the only thing can be done is to request money-back, and never buy a Lenovo again.

the problem is not only related to Lenovo, even other manufacturer like Dell and HP have the same problems. The main ]]> Tue, 04 Sep 2018 07:22:25 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4194884 paulz <![CDATA[ Ynt: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4194978


Intel is the problem!

Not true. There are plenty of reports of the Lenovo freezing problem with other graphics cards. See  wrote:

You can't get a refund. Usually there is only a small window after purchase, in my case it was 2 weeks. The store will just tell you to contact the service center and the service centers will either constantly deny the i ]]> Tue, 04 Sep 2018 10:25:29 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4195037 ampwizard <![CDATA[ Ynt: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4195141 I've bought this laptop with the knowledge of the issue and there were no freezes for three months. After this I changed some driver and freezes started to occur. So extensive testing with no knowledge how to reproduce the issue leads to virtually no service support.

Btw, now after all upda ]]> Tue, 04 Sep 2018 12:11:17 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4195141 Su123 <![CDATA[ Ynt: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4256991 Tue, 04 Sep 2018 19:37:42 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4256991 Majestic <![CDATA[ Ynt: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4195670


  wrote: the problem is not only related to Lenovo, even other manufacturer like Dell and HP have the same problems. The main problem is related to the HD620. Intel is the problem! I am using actually a Lenovo T440 (old Intel Haswell bas ]]> Tue, 04 Sep 2018 19:39:50 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4195670 fatihmb <![CDATA[ Ynt: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4233319 i do not remember a single day without a crash.

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Tue, 09 Oct 2018 19:51:45 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4233319 Zincarla
<![CDATA[ Ynt: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4233398 Tue, 09 Oct 2018 20:30:25 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4233398 fatihmb <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4234050 Hi guys,

 

was somebody succesfull with solving this issue? I'm sending my lenovo for the third time but always the same - just restoring/reinstaling the system with note that reclamation wasn't admited as a warranty issue. 

 

Today I also mentioned this thread during my c ]]> Wed, 10 Oct 2018 13:31:14 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4234050 Hnilda <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4234192 Forget about Lenovo support, they won't help you, they'll only waste more of your time. After seven months of going back and forth with Lenovo support and 4 ridiculously pointless "repair" attempts they said that they'd fly an engineer over from Germany to my house in the UK to fix the ]]> Wed, 10 Oct 2018 16:05:54 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4234192 ampwizard <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4250158 so it was in service center for one week (respectively 3 days) and based on protocol there was an issue with motherboard, so they changed it. Not tested yet, let you know after weekend.

 

But to be honest, lenovo support is really insane. I told them that there are 3 issues - freezing ]]> Fri, 26 Oct 2018 19:21:52 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4250158 Hnilda <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4256556


 wrote:

Forget about Lenovo support, they won't help you, they'll only waste more of your time. 


Right)))

Lenovo support?...doesn't exist! 

Go to the seller and return your ]]> Fri, 02 Nov 2018 05:44:07 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4256556 chirva_a_s <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4256842 unfortunatelly I can't. Computer is older than 1 year and because it was bought for company, seller gave me only 1 year warranty from his side. 

 

must tap on the table but so far withou any issue - in usage for 2 days for now

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Fri, 02 Nov 2018 12:47:15 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4256842 Hnilda
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4258353 7th freeze in last 10 hours.

 

Sometimes i have freezes frequently like this, sometimes only one time in a week. 

 

Does anybody have the same or is it just going worse on my laptop?

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Sun, 04 Nov 2018 13:31:19 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4258353 Zincarla
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4258463 Hi all, have you tried to switch off the swapping in Windows? When i turn it off, my laptop have not freezed for more then a month and if i turn it on, it freezes in one hour... Try it and let me know...

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Sun, 04 Nov 2018 16:10:49 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4258463 noski
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4258622 Sun, 04 Nov 2018 20:02:02 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4258622 fatihmb <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4258627 just after my 8th crash in 12 hours, i disabled the swap file now and will let you guys know if any changes.

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Sun, 04 Nov 2018 20:07:50 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4258627 Zincarla
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4258704 Yeah, swap file disabled, still freezes.....

 

i hate you lenovo for being ignorant on these machines. I understand problems can happen but you are just ignorant. Shame...

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Sun, 04 Nov 2018 21:44:35 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4258704 Zincarla
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4258712 Yes there is no solution to this problem other than getting a refund/exchange from the seller. Have you tried that? Lenovo won't give you a refund (or do anything for you other than waste your time and money - they are the worst company I've ever dealt with and will never buy another Lenovo produ ]]> Sun, 04 Nov 2018 21:54:59 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4258712 ampwizard <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4260857 Guys!

 

When i have 2 monitors attached, i get freezes like 10 times in 10 hours. lol

When i use only the laptops monitor, i rarely get freezes like 1 time in 2 days.

 

I was thinking this problem was about switching between integrated graphics card and ati.

 < ]]> Tue, 06 Nov 2018 19:12:13 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4260857 Zincarla <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4260909 The problems are certainly related to the Intel GPU and if we could just use the AMD card we'd be fine.

I reserached this at some point, but it seems like it's impossible. BIOS certainly won't allow it, and Linux didn't either even if allows great power over hardware. 

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Tue, 06 Nov 2018 19:52:48 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4260909 flipwise
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4260921 A bios update which will be listed as (optional) will solve our problems.

 

It shouldn't be (recommended) because it will enable people to disable Intel VGA and this will result battery drain problems for normal people, who never understands or witnesses the freezes.

 

Peo ]]> Tue, 06 Nov 2018 20:05:39 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4260921 Zincarla <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4261035 What about these like me who have only integrated vga?

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Tue, 06 Nov 2018 21:53:31 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4261035 davidowsky
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4261814 Wed, 07 Nov 2018 17:00:15 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4261814 fatihmb <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4262526 Thu, 08 Nov 2018 10:32:50 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4262526 davidowsky <![CDATA[ Ynt: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4262739 Thu, 08 Nov 2018 15:05:38 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4262739 fatihmb <![CDATA[ Ynt: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4262833 Yup, like I said, the only solution is to return it to the seller. Lenovo are either fully aware they don't know how to fix this and want to waste your time and money (and their own too for some sick reason) or they are too stupid to realise. Don't let them waste any more of your time.

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Thu, 08 Nov 2018 16:25:58 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4262833 ampwizard
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4276877 Hi. I confirm that i have the freeze issue with my V510-15IKB Windows 10. The problem started weeks after i bought it and it keeps freezing / hanging randomly on on daily basis or every other day. Everything is up to date. I have to force shut it down. Please Lenovo guys do something about ]]> Wed, 21 Nov 2018 11:27:20 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4276877 Larry76 <![CDATA[ Ynt: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4277395 Wed, 21 Nov 2018 18:30:55 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4277395 fatihmb <![CDATA[ Ynt: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4277401 Fatih how did you get a refund? Where did you buy it? I baught it from hepsiburda and i guess refund will not be an option.

 

Also, did they pay the amount when you baught it or the amount of its current price? 

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Wed, 21 Nov 2018 18:34:07 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4277401 Zincarla
<![CDATA[ Ynt: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4277425 Wed, 21 Nov 2018 18:47:00 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4277425 fatihmb <![CDATA[ Ynt: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4277432 Thank you for the explanation. I live abroad so it will be difficult to do what you have done. 

 

Your way seems the only way for other people. 

 

Patiently send it to lenovo service couple of times and ask for a refund. Thats the only legitimate solution so far. 

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Wed, 21 Nov 2018 18:50:28 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4277432 Zincarla
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4277595 I usually have 1-2 freezings a week.... But yesterday I had 4 freezings, today none. I don't know what triggers it.

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Wed, 21 Nov 2018 21:09:16 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4277595 Larry76
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4294063 Today my Lenovo Vantage update found a new BIOS version which i installed (version 2WCN38WW). Unfortunately the freezing problem remains.

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Thu, 06 Dec 2018 20:54:01 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4294063 Larry76
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4313179 hello, and I have the freezing of it as I updated the last bios. by lenovo system update.

I went to Ubuntu 18.04 and when I watch movies or a movie I freeze more often. I turned off the Bios Raddeon HD graph. And now for 2 hours it is not freezing. It may help someone

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Wed, 26 Dec 2018 20:19:38 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4313179 Valentin13
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4340666 I put the latest updates and freezing continue...

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Thu, 24 Jan 2019 08:11:17 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4340666 willhunting
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4341076 I have been struggling this problem long, long time and suferred a lot. And finally I have found the solution, my laptop is working for week without one freeze.

So what I did: I set minimum and maximum state of processor to 100% in additional power management settings (may be it is not good ]]> Thu, 24 Jan 2019 15:35:43 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4341076 infl1ght <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4341710 Fri, 25 Jan 2019 06:33:44 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4341710 willhunting <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4341712 If you are forcing the laptop to change between integrated vga and radeon, the freezes will occur more often. This is according to my experience.

 

When i use more than 1 monitor, the freezes are like 15 times a day.

 

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Fri, 25 Jan 2019 06:37:45 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4341712 Zincarla
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4344369 for Linux, solving a hardware acceleration disable by 100% solves the problem?

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Mon, 28 Jan 2019 12:54:21 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4344369 willhunting
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4345425 Not 100% in my case. Freezes still occur but usually very rarely

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Tue, 29 Jan 2019 10:16:52 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4345425 andtsa
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4356087 Sun, 10 Feb 2019 12:38:45 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4356087 kreinsferr <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4356187 Linux users can use this patch to regain the RC6 disabling hack in kernels later than 4.15: 
https://github.com/eigenbrot/re-enable_rc6

Be careful about it's distro-specific (Arch) nature though.

]]> Sun, 10 Feb 2019 15:21:30 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4356187 flipwise <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4376092 Bought 22 of these laptops, many of them freeze constantly. After sending them to local Lenovo service partner, they said

Lenovo service center recommended BIOS downgrade to version 2WCN28RS to mitigate this freezing problem.

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Wed, 06 Mar 2019 10:46:32 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4376092 d4x
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4376098 1. Where to obtain this BIOS version?

2. Have you tested it and does it solve the freezing?
3. I suppose they didn't mention anything about the security vulnerabilities associated with the older BIOS version...

EDIT: If you're also from Croatia, was it Zel-Cos that recommended thi ]]> Wed, 06 Mar 2019 10:51:59 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4376098 flipwise <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4377980 1. I think Lenovo service partner can send it to you.
2. Currently testing, it looks good - 2 laptops work 48h constantly running Youtube, and did not freeze yet. No need for heavy duty testing (like 3d rendering) since freezing is not connected to overload.
3. No, they did not, but since l ]]>
Fri, 08 Mar 2019 08:23:42 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4377980 d4x
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4378365 I confirm that the new BIOS 2WCN41WW released on March 4, 2019 does not solve the freezing problem.

If Lenovo service knows that an older BIOS version solves the problem, why don't they make a proper BIOS update?

 

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Fri, 08 Mar 2019 18:49:58 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4378365 lar2
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4378368 Fri, 08 Mar 2019 18:51:19 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4378368 lar2 <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4380006 Thanks for the reply d4x.

I can only find the "ww" version of the 28 BIOS: https://download.lenovo.com/consumer/mobiles/2wcn28ww.exe

I'm guessing "ww" means worldwide, while & ]]>
Mon, 11 Mar 2019 08:43:00 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4380006 flipwise
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4381478  

I managed to downgrade my bios and tested the following versions.

2WCN28WW

2WCN31WW

2WCN38WW

2WCN40WW

2WCN41WW

I confirm that the freezing problem was present in all of them. The freezing occured during normal operation (internet browsing). The problem ]]> Tue, 12 Mar 2019 21:54:59 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4381478 lar2 <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4387529 Wed, 20 Mar 2019 12:50:34 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4387529 lar2 <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4389910 @d4x any updates on the older BIOS version and freezing, has it solved the issues?

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Sat, 23 Mar 2019 13:13:27 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4389910 flipwise
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4390409 I just can't beleive it. How long this issue takes? And still no valid response from Lenovo. I think the V310 and V510 models are the last Lenovo for many users.

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Sun, 24 Mar 2019 11:21:37 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4390409 noski
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4392623 We've bought 7 of these laptops (Windows 10 Pro 1809), and all of them have random freeze problems.
I contacted Lenovo Support. They said there is no known problem with these laptops, so I pointed them to this forum topic.
Then they said download the new update software and update all firmw ]]>
Wed, 27 Mar 2019 08:06:37 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4392623 Eertink
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4393307 I finished testing all the following BIOS versions for V310 and V510. The freezing problem occured in all of them.

2WCN21WW

2WCN22WW

2WCN28WW

2WCN31WW

2WCN38WW

2WCN40WW

2WCN41WW

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Wed, 27 Mar 2019 22:19:31 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4393307 lar2
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4393313 Thnk you for the efforts.

 

Sincerely, I would understand if Lenovo said they don't know how to fix this but keeping this topic unanswered makes Lenovo the worst. 

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Wed, 27 Mar 2019 22:22:23 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4393313 Zincarla
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4393314
Also linux fix presented in this thread indicates it is connected with intel graphics, probably it is badly integrated with leno ]]>
Wed, 27 Mar 2019 22:24:16 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4393314 davidowsky
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4393488 Just thinking, maybe the GPU 'thinks' its overheated and 'freezes' to protect itself. (just a thought)
Maybe I'll give an older intel firmware driver a shot

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Thu, 28 Mar 2019 07:54:45 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4393488 Eertink
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4393536 @flipwise

I cannot verify completely but after downgrading BIOS to mentioned version (2WCN28RS), there was no freezing.

After over 500 working hours single freeze did not occur.

However, there is few things to take notice:
after downgrade, Lenovo Update software in Windows ]]> Thu, 28 Mar 2019 09:29:45 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4393536 d4x <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4393557 Thu, 28 Mar 2019 09:57:04 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4393557 davidowsky <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4394528 @d4x could you please upload this bios somewhere so we can test it?

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Fri, 29 Mar 2019 13:53:02 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4394528 lar2
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4394651 I have had 3 Lenovo's and currently have the V510. I was persuaded to get this one and now sorely regret it. All of my previous Lenovo's have the same freezing problem. It happens a few times a day, the only way to get out of it is to hard reset. I am not impressed. I have had the whole system cl ]]> Fri, 29 Mar 2019 16:03:40 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4394651 Sharzi <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4394662 Here: https://ufile.io/0qrj2

 

Steps:

1) go to BIOS and set option BIOS backflash on Enable (so you can apply BIOS version older than current)

2) go to Windows and flash BIOS (do i need to write that flash should NOT be ]]> Fri, 29 Mar 2019 16:09:08 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4394662 d4x <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4394702 Where did you get this bios? Do you have any readme file? I'm searching for v310 bios, always it was the same as v510 but dont want to risk.

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Fri, 29 Mar 2019 16:47:46 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4394702 davidowsky
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4394849 @d4x

Thanks for the file. I took the risk and installed the 2WCN28RS on my v310-15IKB. So far so good. Now cross fingers and waiting for the results.

 

 

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Fri, 29 Mar 2019 20:28:46 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4394849 lar2
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4394859 @davidowsky

It works on v310. look attached

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Fri, 29 Mar 2019 20:46:59 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4394859 lar2
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4394890 Hi, guys,

I had the same problem with my laptop.

I tried all the BIOS versions one by one since I had bought it, but in vain.

 

Also, I tried to customize power and video settings following the advice above. No result.

 

Then, since the problem usually occured ]]> Fri, 29 Mar 2019 21:57:24 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4394890 OffLenovo <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4395042 Sat, 30 Mar 2019 06:11:37 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4395042 willhunting <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4395052 @willhunting

Oh, well, what can I say?(( Nothing, really. I'm still waiting for freeze to happen, too.

 

I've installed all the latest drivers as well.

Unin ]]> Sat, 30 Mar 2019 07:09:54 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4395052 OffLenovo <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4395091 Issue is not related to AMD drivers as I have Intel only video and the freezing occurs. I think it's related to videocard frequency scaling but I'm not able to lock it with any program. The weird thing is that the first two months since buying of the laptop there hasn't been any freezing at all. ]]> Sat, 30 Mar 2019 09:00:06 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4395091 Su123 <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4395107 @Su123

Nope, I don't insist on AMD causing freezing. I just share the info to discuss.

 

What I had before:

1) lap freezing randomly (once a week or 3 times ]]> Sat, 30 Mar 2019 10:09:38 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4395107 OffLenovo <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4395185 @lar2 keep us updated how long it goes without a crash, I'm very curious, (also - how often it was crashing before?)

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Sat, 30 Mar 2019 12:58:43 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4395185 davidowsky
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4396694 @davidowsky. So far so good. No freeze until now, but it is too early to say. I used to have freezes, randomly between 1 per day max to 1 per week min. A remark: When i had the freezes, I have noticed that right at the moment a freeze is happening, there was a single , short, flickering on the sc ]]> Mon, 01 Apr 2019 20:09:07 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4396694 lar2 <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4396702 Hi, 

Could you please, if possible, check it when you have 2 monitors?

 

I try to get used to freezes now and then when i use single (laptop's own) monitor but when i have another monitor attached i have like 15+ freezes everyday so i can not use duo monitors. 

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Mon, 01 Apr 2019 20:22:33 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4396702 Zincarla
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4397695 Tue, 02 Apr 2019 20:46:14 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4397695 lar2 <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4399918 After downgrading my BIOS to version 2WCN28RS, I confirm that there was no freeze or other problem during a week of 70 hours operation. Tested dual display via HDMI, full load gaming, video and IDE software. All power options are set to default. I have tested all other versions of BIOS and no one ]]> Fri, 05 Apr 2019 12:00:47 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4399918 lar2 <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4399984 Hello dear friend,

 

Thank you so much for letting us know the results. Much appreciated.

 

Now it's Lenovo's turn to see this bios version and apply it as a hotfix and newer bios version so everybody can get it even if they don't follow this thread.

I hope somebody ]]> Fri, 05 Apr 2019 12:42:05 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4399984 Zincarla <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4401061 Hi! Sorry for my English, with translator. My v510-15ikb froze 2 times an hour while watching YouTube. After flashing BIOS version 2WCN28RS freezing stopped!  Already testing 2 days, everything is fine! Thanks for the solution!

80WQ01EBRK

v510-15ikb

Sat, 06 Apr 2019 19:25:58 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4401061 dma777 <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4401071 Decided to flash my 310-15ikb, I was little afraid when it tried to restart 4 times (!) but eventually it started and is working. Hoveever windows (lenovo software) shows inapropriate bios version (although in bios settings is ok)

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Sat, 06 Apr 2019 19:40:45 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4401071 davidowsky
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4401079 @davidowsky it takes some time to show the proper BIOS version number in Lenovo Vantage. Select search for updates, then do a reboot, then open LEnovo Vantage again, it should show the RS version.

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Sat, 06 Apr 2019 20:05:32 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4401079 lar2
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4403127 To me, it seems that this obscure (beta?) 28RS-version BIOS have solved the freezing problem and it introduced a screen flashing issue. Although not annoying or a problem at all, has anyone else observed a random, rapid flash on their screen?

Lenovo should permanenlty fix the freeze problem ]]> Tue, 09 Apr 2019 21:05:43 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4403127 lar2 <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4403369 I have no rapid flash on the screen, everything is fine.

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Wed, 10 Apr 2019 08:49:59 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4403369 dma777
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4403414 Device: LENOVO V510-15IKB (only graphic: HD620)

 

I have done all the stuff with energy-settings. 

 

Installed the BIOS: 2wcn28ww

located in : https://download.lenovo.com/consumer/mobiles/

Wed, 10 Apr 2019 10:37:32 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4403414 v510
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4403452 @v510 Hi. The BIOS that corrects the problem is the 2wcn28RS.

Not the 28WW.

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Wed, 10 Apr 2019 11:20:30 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4403452 lar2
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4403456 V510-15ikb
only HD 620 ]]>
Wed, 10 Apr 2019 11:22:53 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4403456 dma777
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4403462  https://ufile.io/0qrj2

I have downloaded this one, but can I trust it ?
Normaly there is one bios-exe named with the version. 

 

But on this link, there ist a zip with lot of ]]> Wed, 10 Apr 2019 11:33:15 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4403462 v510 <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4403465 @v510. This is it. Unzip it, execute the WIN64.bat.

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Wed, 10 Apr 2019 11:36:40 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4403465 lar2
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4403534 dma777

what version of video Intel driver?

  Wed, 10 Apr 2019 13:14:09 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4403534 willhunting <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4403633 willhunting

[oldimg]161867i15648BF76822CA6F[/oldimg]

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Wed, 10 Apr 2019 15:06:50 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4403633 dma777
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4404233 UEFI kurulumun sorunu çözeceğini söylüyorlar. Deneyen var mı acaba?

 

They say the UEFI installation will solve the problem. Is there anyone who tries?

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Thu, 11 Apr 2019 11:46:57 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4404233 kavalcilikoyun
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4404247 I have the UEFI Install of Win10 from the beginning (2 years) and it freezes.

 

But it freezed month after the install. I dont know when and why.

What I have also done ist changing the 1TB-HD with a 1TB-SSD.

 

Now I am testing the 28RS-BIOS...

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Thu, 11 Apr 2019 12:14:26 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4404247 v510
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4406243 I noticed that this problem occurs when you switch from intelden to amd video card. I disabled the intel video card and when I tried to enter the game with amd, the computer froze. the intelle when I enter intelle. If he enters with the amd, he probably won't. the strange thing is the intel ]]> Sun, 14 Apr 2019 13:04:28 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4406243 kavalcilikoyun <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4407627 Tue, 16 Apr 2019 10:32:44 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4407627 kavalcilikoyun <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4407692 @kavalcilikoyun Just install the 2WCN28RS BIOS and the problem is solved.

The solution is 2WCN28RS.

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Tue, 16 Apr 2019 12:38:31 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4407692 lar2
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4408235 Is the problem solved when you install

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Tue, 16 Apr 2019 21:49:38 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4408235 kavalcilikoyun
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4408416 @kavalcilikoyun If you had read the above posts in the forum, you would know it.
Yes, it is solved.

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Wed, 17 Apr 2019 05:31:06 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4408416 lar2
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4408619 Wed, 17 Apr 2019 12:24:30 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4408619 kavalcilikoyun <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4409053 It will be totally solved when Lenovo releases a new bios version which will contain the fix now found only in the mysterious 28RS bios version. It's a paradox.

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Wed, 17 Apr 2019 20:16:03 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4409053 lar2
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4414815 please give a link to the site lenovo bios 2WCN28RS

thank you in advance

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Thu, 25 Apr 2019 21:00:10 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4414815 willhunting
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4414817 Check older messages

 

 

Moderator comment: Post edited to conform with the Community Rules Thu, 25 Apr 2019 21:02:00 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4414817 Zincarla <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4417129 Hello, could someone share this 28rs BIOS one more time? The previous link is not working.

]]> Mon, 29 Apr 2019 14:29:39 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4417129 ouwerlord <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4417146 @ouwerlord Here you are
2WCN28RS bios for V510 and V310 15IKB fix freeze problem 

Make sure you have allowed downgrade option in your bios settings or else it won't install.

Also the ]]> Mon, 29 Apr 2019 14:49:48 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4417146 lar2 <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4417148 2WCN28RS bios fix freeze problem

Make sure you have enabled the downgrade option in your BIOS settings.

And keep the laptop connected to the charger or else it will not install it.

]]> Mon, 29 Apr 2019 14:52:19 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4417148 lar2 <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4417233 Thank you.

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Mon, 29 Apr 2019 16:30:29 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4417233 ouwerlord
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4417418 i install bios 2WCN28RS but the problem continues..

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Mon, 29 Apr 2019 19:19:27 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4417418 kavalcilikoyun
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4417421 @kavalcilikoyun Please post a photo of your BIOS screen showing the version.

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Mon, 29 Apr 2019 19:23:22 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4417421 lar2
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4417432 Mon, 29 Apr 2019 19:34:15 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4417432 kavalcilikoyun <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4417436 and bios back flash disabled

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Mon, 29 Apr 2019 19:36:00 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4417436 kavalcilikoyun
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4417440 Mon, 29 Apr 2019 19:48:37 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4417440 kavalcilikoyun <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4417485 @kavalcilikoyun that's weird. Are you sure it is the same screen freeze problem, or is it something else?

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Mon, 29 Apr 2019 20:55:03 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4417485 lar2
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4417491 yesi, i am sure. hard reset is the only option.

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Mon, 29 Apr 2019 21:05:25 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4417491 kavalcilikoyun
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4417499 I set all power options, graphics and bios options to default. Only the intel virtualization option is enabled.

That's how it worked for me with 2WCN28RS. I have no freeze for over a month of everyday use.

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Mon, 29 Apr 2019 21:11:17 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4417499 lar2
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4417517 I try and do now. but my boot mode legacy support and boot priority uefi first. does not open when you change it

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Mon, 29 Apr 2019 21:45:31 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4417517 kavalcilikoyun
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4417917 Boot Mode is UEFI

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Tue, 30 Apr 2019 10:46:42 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4417917 lar2
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4418322 the computer does not turn on. bios screen stays plugged

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Tue, 30 Apr 2019 20:26:14 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4418322 kavalcilikoyun
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4418393 After flashing back to 2WCN28RS bios, i confirm there are no freezes for the last 3 weeks. Both duo and solo screen usage.

 

Solid.

 

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Tue, 30 Apr 2019 21:48:02 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4418393 Zincarla
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4419944 After I flashed the 2WCN28RS everything was working fine, no freezes. Today I performed a windows 10 update and in the midst of it a BIOS update seemed to happen. 

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Sat, 04 May 2019 10:54:31 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4421063 willhunting
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4421188 @willhunting what is your OS?

These settings work for me with 2WCN28RS + Windows 10Pro without freeze.

[oldimg]163510i6DD37C3B17EF9C26[/oldimg]   [oldimg]163511iBDD1DA022E29A69A[/oldimg]

 

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Sat, 04 May 2019 14:37:38 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4421188 lar2
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4421336 I have win10 pro too, but mbr disk

are these settings related to freezes ...

up convert mbr to gpt  and uefi set up, will be test...

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Sat, 04 May 2019 19:09:41 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4421336 willhunting
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4421576 write results please.

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Sun, 05 May 2019 10:06:03 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4421576 kavalcilikoyun
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4421579 Hi;

 

1) The new version of lenovo BIOS 2WCN41WW solves the problem?

'

2) The link to 2WCN28RS has expired, can upload again on mega or somtehing like that?

 

Thanks a lot.

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Sun, 05 May 2019 10:30:18 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4421579 Diemarfer
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4421601 bios 2WCN28RS not solves the problem. i think uefi need installation

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Sun, 05 May 2019 11:53:39 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4421601 kavalcilikoyun
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4421602 uefi setup + BIOS 2WCN28RS will most likely solve the problem

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Sun, 05 May 2019 11:54:41 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4421602 kavalcilikoyun
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4421609 @Diemarfer

1) No it doesn't

2) Attached file

 

2WCN28RS will solve the problem if your BIOS settings are the following:

Boot mode: UEFI

OS optimized defaults: Enabled

 

Next time try to read the previous posts before asking! Cheers.

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Sun, 05 May 2019 12:22:39 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4421609 lar2
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4421668 Thank so much for quick reponse. Trying right now....

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Sun, 05 May 2019 14:50:16 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4421668 Diemarfer
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4424746 Sorry if this was talked about already:

Does this BIOS downgrade work with linux too?

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Thu, 09 May 2019 04:17:58 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4424746 humanSloth
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4436469 I just came upon this thread and "fix" and sure enough, 5 minutes after flashing the BIOS, Fedora froze up again (for the 6th time in less than 2 hours, while trying to watch a tv series with VLC. The last 3 times in less than 30 minutes).

 

Of course the same has been happe ]]> Thu, 23 May 2019 07:23:41 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4436469 nightman <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4436647 Strange because after flashing this unofficial bios I had no problems for like a 2 months or so.

 

BTW situation is unacceptable and should be spread in media.

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Thu, 23 May 2019 11:41:39 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4436647 davidowsky
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4449541 i did the uefi installation. but now i can't update bios. i make bios setup settings


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Sun, 09 Jun 2019 11:45:37 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4449541 kavalcilikoyun
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4449555 trying to set up bios "an operating system wasn't found try disconnecting any drives that don't contain an operating system" Gives a fault

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Sun, 09 Jun 2019 12:10:50 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4449555 kavalcilikoyun
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4449788 i setup UEFI and BIOS 2wcn28rs but problem continues...

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Sun, 09 Jun 2019 20:07:21 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4449788 kavalcilikoyun
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4468221 After long long time (3 months) frozen again.

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Wed, 03 Jul 2019 07:35:31 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4468221 noski
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4468239 Hello everyone. I am using a Lenovo laptop and a canon mg2922 printer. But when I trying to connect my laptop with the printer via WiFi then it's unable to connect. Can anyone know how to solve t ]]> Wed, 03 Jul 2019 07:56:01 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4468239 aron_warner <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4468245 Hey everyone. I faced a problem with WiFi connectivity. I am using this model of Lenovo laptop and canon mg2922 printer. Can anyone help me out by giving the solution to this?

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Wed, 03 Jul 2019 08:00:01 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4468245 aron_warner
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4468255 Same here. After long time stable use, i had 3 freezes in 2 days last week. 

Assuming it was due to another problem but i am pretty sure there was no reason for the freezes. 

 

Since last week, its good.

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Wed, 03 Jul 2019 08:11:58 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4468255 Zincarla
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4468260 Has anybody checked the new BIOS version 0ZCN49WW from 25 Jun 2019 ?

 

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Wed, 03 Jul 2019 08:18:54 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4468260 v510
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4472387 I've got V510-15IKB.

There are two BIOSes in Lenovo downloads listed for my serial number: 2WCN42WW (25 May 2019) and 0ZCN49WW (25 Jun 2019):  wrote:

So my Thinkpad E550 updated itself to windows 10 version 1903 and now it freezes and needs a hard reset several times a day. 56 pages on this thread. Can anyone save me a lot of work and summarise what the solution is, ]]> Fri, 20 Sep 2019 20:26:48 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4532064 lar2 <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4550693 I have too this issue on my computer always randomly freezes and not responding my pc  please help me why this error?

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Wed, 16 Oct 2019 10:26:17 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4550693 FBY
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4554135 Sun, 20 Oct 2019 18:33:17 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4554135 fatihmb <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4578223 almost 6 months without freezing and here again, bios 2wcn28rs

v510

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Tue, 19 Nov 2019 19:01:49 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4578223 willhunting
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4578264 I changed nothing but freezes occures MUCH more rarly than before. There was no one freeze last 2 month or so...

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Tue, 19 Nov 2019 19:42:03 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4578264 andtsa
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4606472 I had been using the 2WCN28RS BIOS for several months without a single freezing. Recently, I decided to install the latest BIOS , version 2WCN44W, just to try and see, if it contains a fix for the freezing problem. The 28RS just worked fine, but I was just curious about the new one....

Unfo ]]> Thu, 19 Dec 2019 21:28:58 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4606472 lar2 <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4606524 Oh man its so frustrating. 

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Thu, 19 Dec 2019 22:46:14 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4606524 Zincarla
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4631429 Lenovo solved the problem very badly.

 

I have a Lenovo Ideapad that also freezes randomly. Having researched the issue extensively (since Lenovo support are no help) this seems to be a relatively common issue that afflicts certain configurations of Ideapad and Yoga ]]> Sun, 26 Jan 2020 10:45:51 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4631429 kkleros <![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4641213 Hello to you all!

I tried the 28RS bios, and the freezing has gone, but windows 10 always updates it to 29ww . Is there a way to disable the bios updates?

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Wed, 05 Feb 2020 20:30:01 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4641213 Ivicc
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4641236 As i have posted, the only workaround to this is to unplug your laptop from the adapter befor you Shut Down, Start or Reboot . The BIOS updates do not install if the system detects power adapter not plugged in.

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Wed, 05 Feb 2020 20:49:34 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4641236 lar2
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/4641325 Wed, 05 Feb 2020 23:14:46 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/4641325 fatihmb <![CDATA[ Re:V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/5130203 I have win 10 - 2WCN28RS bios version

 

windows does not automatically change the bios version. 

 

When i switched to this bios version, i was almost freeze free for couple of months.

 

Recently it started to freeze multiple times a day. Sti ]]> Mon, 31 Aug 2020 08:33:02 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/5130203 Zincarla <![CDATA[ Re:V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/5143894 Using ubuntu, I have lots of freeze especially while using Zoom. In this pandemia, there should be a solution!

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Fri, 18 Sep 2020 13:31:47 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/5143894 MKV33
<![CDATA[ Re:V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/5159877 After a quite stable period, the laptop started to freeze again, and as the warranty was near its end, I definitively don't want to be left with one unusable machine.

 

Contacted Lenovo's support over the telephone, a technician came to my place, inspected the machine, said it wo ]]> Mon, 12 Oct 2020 15:40:25 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/5159877 AndersonP_ <![CDATA[ Re:V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/5164359 @ lar2 wrote:
 

 

I had been using the 2WCN28RS BIOS for several months without a single freezing. Recently, I decided to install the latest BIOS , version 2WCN44W, just to try and see, if it contains a fix f ]]> Mon, 19 Oct 2020 11:44:04 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/5164359 Rairai00 <![CDATA[ Re:V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/5168843 go to C:\Windows\Firmware\{E20BAFD3-9914-4F4F-9537-3129E090EB3C} (replace with your ID) and delete or rename file 2WCN29WW.bin

the updates will stop happening

]]> Sun, 25 Oct 2020 20:59:18 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/5168843 jehovisti <![CDATA[ Re:V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/5193225 Has anyone tried 2WCN46W version and got result?

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Fri, 27 Nov 2020 12:11:08 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/5193225 MKV33
<![CDATA[ Re:V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/5199436 No problem with 2wcn28rs, freeze came back when I installed 2wcn46ww. That's when I figured out why I paused the windows10 update.

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Fri, 04 Dec 2020 21:51:32 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/5199436 kavalcilikoyun
<![CDATA[ Re:V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/5199440 I used it without freezing by installing 28rs in the uefi version. very little froze. Could you tell me where I can get the 28rs? and how can I do this update?

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Fri, 04 Dec 2020 21:53:57 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/5199440 kavalcilikoyun
<![CDATA[ Re:V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/5200164 Unfortunately The 2WCN46WW still has Freeze problem. The freeze happens only when the laptop is not connected to the charger.

The 28RS version does not have the freeze problem. (I attach it if you want to try it )

If you already have the 2WCN46WW, it will ]]> Sun, 06 Dec 2020 07:15:53 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/5200164 lar2 <![CDATA[ Re:V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/5200354 Sun, 06 Dec 2020 17:05:44 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/5200354 KaiserOrn <![CDATA[ Re:V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/5203565 Guys hi, is it possible to share bios 2wcn28rs exe file with me?

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Thu, 10 Dec 2020 15:01:20 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/5203565 Extend Warranty
<![CDATA[ Re:V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/5203602 @ Extend Warranty wrote:

Guys hi, is it possible to share bios 2wcn28rs exe file with me?

Sure.

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Thu, 10 Dec 2020 15:28:04 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/5203602 lar2
<![CDATA[ Re:V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/5203673 Nobody can help me to update BIOS without windows? Currently, I cannot reinstall windows because I have BSoD with error "driver PNP watchdog". I think that part of this problem can be due to the BIOS version (in fact now I see UUID all equal to F).  

Thx in advance

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Thu, 10 Dec 2020 16:40:43 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/5203673 KaiserOrn
<![CDATA[ Re:V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/5204449 Call lenovo support, you paid them with product purchase...

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Fri, 11 Dec 2020 15:18:38 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/5204449 davidowsky
<![CDATA[ Re:V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/5205258 @ kavalcilikoyun wrote:

uefi setup + BIOS 2WCN28RS will most likely solve the problem

 

 

Kav ]]> Sat, 12 Dec 2020 19:51:43 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/5205258 Extend Warranty <![CDATA[ Re:V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/5205270 Sat, 12 Dec 2020 20:05:08 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/5205270 Extend Warranty <![CDATA[ Re:V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/5205443 @ Extend Warranty wrote:

How could we downgrade, by cmd I am receiving error for region quantity, 23 vs 24.

I am telling this for the ]]> Sun, 13 Dec 2020 08:09:07 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/5205443 lar2 <![CDATA[ Re:V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/5212494 My bios version is currently 40WW and using Ubuntu. Can anyone help me how to downgrade bios version without Windows?

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Tue, 22 Dec 2020 09:49:45 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/5212494 MKV33
<![CDATA[ Re:V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/5214403 Thu, 24 Dec 2020 17:23:24 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/5214403 MKV33 <![CDATA[ Re:V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/5237216 A person who wrote on this thread sent a link.

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Thu, 21 Jan 2021 20:37:30 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/5237216 kavalcilikoyun
<![CDATA[ Re:V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/5237220 garantisi süresi bitmiş olan bir ürün için ve n11 hepsiburada gittigidiyor gibi sitelerden alınanlar için ne yapılabilir?

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Thu, 21 Jan 2021 20:39:00 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/5237220 kavalcilikoyun
<![CDATA[ Re: V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/5237221 Thu, 21 Jan 2021 20:39:51 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/5237221 kavalcilikoyun <![CDATA[ Re:V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/5237222 Thu, 21 Jan 2021 20:40:15 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/5237222 kavalcilikoyun <![CDATA[ Re:V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/5290677 Now there is nothing we can do. I have this random freezes as well and the 46WW bios.

There is no IBM technology left. Time to move on.

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Wed, 24 Mar 2021 23:06:11 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/5290677 JohnDorian
<![CDATA[ Re:V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/5290816 The BIOS releases started to block the downgrade procedure shortly after it was announced in this thread that the version 2WCN28RS is "freeze-free". Also, they removed from their website the links to manually download the older BIOS versions files. It is ]]> Thu, 25 Mar 2021 06:23:31 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/5290816 lar2 <![CDATA[ Re:V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/5315199 From what I've read it's impossible to downgrade from 2WCN46WW?

 

What about hardware reset? I've opened up my laptop and tried to clear the CMOS by disconnecting both main and CMOS battery. But the bios version won't go back to factory? Is this normal? I even disconnected th ]]> Sun, 25 Apr 2021 18:13:11 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/5315199 geiregjo <![CDATA[ Re:V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/5320038 Recently I mentioned to have the latest Bios Version 46WW as well and now there is nothing we can do, because Lenovo does not care and additionally prevents to downgrade. I know the device slowly getting old now, but maybe there are some who would be pleased with a possible solution.

&nbs ]]> Sat, 01 May 2021 12:35:07 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/5320038 JohnDorian <![CDATA[ Re:V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/5331531 Hi all,

 

I'm sorry to hear that you are experiencing freezes on your V510. If you have tried to load the BIOS defaults after installing the latest BIOS v46 and tried to do a recovery of your system using the Mon, 17 May 2021 11:16:50 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/5331531 Juraj_Lenovo <![CDATA[ Re:V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/5331626 Hi. Please explain how is the Digital Download Recovery Service (DDRS) related to the freezing problem and how to use it to solve the freezing problem. So far we have concluded that the freezing problem was related only to the BIOS firmware version. The problem was totally solved when downgrading ]]> Mon, 17 May 2021 13:23:06 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/5331626 lar2 <![CDATA[ Re:V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/5331648 After 3 years we got a reply from the admin. Kindly please acknowledge that THIS issue is not software related, it is hardware related. My laptop v310 has the same problem and the only solution is to downgrade bios to the 2WCN28RS (which was designed by service people in one of the supported coun ]]> Mon, 17 May 2021 13:36:45 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/5331648 davidowsky <![CDATA[ Re:V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/5334588 @ lar2 wrote:

 

Please explain how is the Digital Download Recovery Service (DDRS) related to the freezing problem and how to use it to solve the freezing ]]> Thu, 20 May 2021 15:07:31 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/5334588 Juraj_Lenovo <![CDATA[ Re:V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/5335312 Nobody can help me to update BIOS without windows? Currently, I cannot reinstall windows because I have BSoD with error "driver PNP watchdog". I think that part of this problem can be due to the BIOS version (in fact now I see UUID all equal to F).  

Thx in advance

]]> Fri, 21 May 2021 10:43:57 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/5335312 KaiserOrn <![CDATA[ Re:V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/5335348 I already installed Windows clean several times. Freezes remained with Windows driver, with driver from the Lenovo support site for the notebook or with latest driver from the manufacturer. Even lowering the max cpu performance as i posted did not help. Freezes came back probably it happens less ]]> Fri, 21 May 2021 11:28:55 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/5335348 JohnDorian <![CDATA[ Re:V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/5335387 Fri, 21 May 2021 12:27:26 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/5335387 KaiserOrn <![CDATA[ Re:V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/5335388 @ KaiserOrn wrote:

Nobody can help me to update BIOS without windows? Currently, I cannot reinstall windows because I have BSoD with error "driver PNP watchdog". I thi ]]> Fri, 21 May 2021 12:27:37 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/5335388 Juraj_Lenovo <![CDATA[ Re:V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/5335395 Is there any solution to install Windows with all 0b1 value UUID? Currently, I installed Linux OS because any Windows (starting from win98 SE) return me the "driver PNP watchdog" error.

]]> Fri, 21 May 2021 12:34:47 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/5335395 KaiserOrn <![CDATA[ Re:V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/5335404 I'm beginning to think the system crashes are orchestrated from above. Today, after several trouble-free months, three, without any working or system changes...

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Fri, 21 May 2021 12:44:55 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/5335404 noski
<![CDATA[ Re:V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/5335491 @ Juraj_Lenovo wrote:

@ JohnDorian wrote:

]]> Fri, 21 May 2021 14:02:26 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/5335491 JohnDorian <![CDATA[ Re:V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/5335515 Even if the machine is out of warranty, you can still ask the service for assistance. The service can't support you the same way as when the device is still within warranty, but they can conduct a repair (in case the spare parts for the model are still available) and charge you for it if you woul ]]> Fri, 21 May 2021 14:23:22 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/5335515 Juraj_Lenovo <![CDATA[ Re:V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/5335540 @ Juraj_Lenovo wrote:

Even if the machine is out of warranty, you can still ask the service for assistance. The service can' support you the same way as when the device ]]> Fri, 21 May 2021 14:49:15 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/5335540 JohnDorian <![CDATA[ Re:V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/5335549 I was referring to the service in general, I don't have any information about a specific technician who would have more information on this symptom. I think that the service would primarily try to replace the motherboard, but since users have already been offered a refund, the motherboards to rep ]]> Fri, 21 May 2021 15:01:39 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/5335549 Juraj_Lenovo <![CDATA[ Re:V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/5388525 Hi, what can I do to fix this "FREEZE"?

Is there anyone solved this problem?

 

Lenovo V310 14IKB

Bios : 2WCN46WW

Win 10

]]> Wed, 28 Jul 2021 19:47:32 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/5388525 Arif88 <![CDATA[ Re:V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/5401820 Due to your Bios Version there is nothing you can do except from installing the latest drivers for the device and keeping the operating system up to date. There is a chance that changes in driver or os could minimize or in the best case hopefully even eliminate the crashes. In my case crashes dec ]]> Fri, 13 Aug 2021 09:40:58 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/5401820 JohnDorian <![CDATA[ Re:V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/5413481 I also have same model and same issue. In my case, not a single freeze happened while charging with adapter. Freeze occurs only when on battery power. It is strange that some people in this thread have the opposite case (freeze occurs only on battery power). Now I am forced to keep my charger plu ]]> Thu, 26 Aug 2021 11:13:08 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/5413481 Nafees Hasan <![CDATA[ Re:V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/5572854 Changing the display driver from Intel to Microsoft Basic Display Adapter seems to have fixed the freezing problem for me. Limited functionality is not ideal but at least the notebook can be used.

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Thu, 17 Feb 2022 08:09:20 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/5572854 Csth
<![CDATA[ Re:V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/5574156 @Csth wrote:

Changing the display driver from Intel to Microsoft Basic Display Adapter seems to have fixed the freezing problem for me.

Fri, 18 Feb 2022 14:12:23 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/5574156 Juraj_Lenovo <![CDATA[ Re:V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/5706922 Hello to everyone. Thread hasn't been active for a long time. I also received the V310-15ikb laptop. I installed a FLYPV100 M2 ssd. After using the device for a while, random freezes started to occur. This incident started to bother me. I completely disassembled the motherboard, I just connected ]]> Sun, 31 Jul 2022 20:06:42 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/5706922 emirdikicioglu <![CDATA[ Re:V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/5707983 Thank you very much for posting your solution @emirdikicioglu  

My first suspicion was also a faulty power supply. ]]> Tue, 02 Aug 2022 01:13:16 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/5707983 JohnDorian <![CDATA[ Re:V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/5710724 I changed the mosfets that I indicated in the red circle in the picture. I replaced the mosfets and the integrated with the same codes. Below are the links to the products. Really very affordable prices. It cost about 5 $ in Turkey. Of course, since I did the replacement myself. My advice to you ]]> Thu, 04 Aug 2022 19:08:19 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/5710724 emirdikicioglu <![CDATA[ Re:V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/5846052 did you solve the problem? My computer is constantly freezing.

]]> Mon, 02 Jan 2023 16:10:47 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/5846052 Shkoksal <![CDATA[ Re:V510-15IKB Laptop Freeze ]]> https://forums.lenovo.com/topic/findpost/1285/3577112/5847018 28rs how do i setup this version

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Tue, 03 Jan 2023 11:54:12 +0000 https://forums.lenovo.com/topic/findpost/1285/3577112/5847018 Shkoksal