in ThinkPad: X Series Laptops https://forums.lenovo.com/t5/ThinkPad-X-Series-Laptops/Critical-problems-with-X1-Carbon-updated-to-Windows-8-1/m-p/1271331 ThinkPad: X Series Laptops topics Fri, 18 Oct 2013 11:36:30 +0000 tp02_en <![CDATA[ ]]> https://forums.lenovo.com/topic/findpost/1301/1271331/1271331 I've updated my X1 Carbon 346082G to Windows 8.1 64 bit using the store update app, then downloaded the updated drivers for the X1 Carbon 3460 download page and...

 

  • The updated camera driver doesn't seems to find the integrated camera. Skype doesn't find it neither. Worked pe ]]> Fri, 18 Oct 2013 11:36:30 +0000 https://forums.lenovo.com/topic/findpost/1301/1271331/1271331 AlbertoSilva <![CDATA[ Re: Critical problems with X1 Carbon updated to Windows 8.1 ]]> https://forums.lenovo.com/topic/findpost/1301/1271331/1271393 I would add that after the update the fan is on basically non-stop... 

     

    Any ideas?

    ]]> Fri, 18 Oct 2013 12:14:00 +0000 https://forums.lenovo.com/topic/findpost/1301/1271331/1271393 urban_dk <![CDATA[ Re: Critical problems with X1 Carbon updated to Windows 8.1 ]]> https://forums.lenovo.com/topic/findpost/1301/1271331/1271551 Fan seems to be quiet here.

     

    Do these forums get attention from Lenovo staff?

    ]]>
    Fri, 18 Oct 2013 13:14:21 +0000 https://forums.lenovo.com/topic/findpost/1301/1271331/1271551 AlbertoSilva
    <![CDATA[ Re: Critical problems with X1 Carbon updated to Windows 8.1 ]]> https://forums.lenovo.com/topic/findpost/1301/1271331/1271563 No idea - i hope so though

     

    but does your fan turn on anytime or is it basically always on - like working relatively silently or you can't hear it at all... 

     

    thanks,

    urban

    ]]>
    Fri, 18 Oct 2013 13:21:28 +0000 https://forums.lenovo.com/topic/findpost/1301/1271331/1271563 urban_dk
    <![CDATA[ Re: Critical problems with X1 Carbon updated to Windows 8.1 ]]> https://forums.lenovo.com/topic/findpost/1301/1271331/1271573 Now that you ask, it seems to be working silently, or maybe its just the noisy air conditionner that prevents me from hearing it...

    ]]>
    Fri, 18 Oct 2013 13:28:24 +0000 https://forums.lenovo.com/topic/findpost/1301/1271331/1271573 AlbertoSilva
    <![CDATA[ Re: Critical problems with X1 Carbon updated to Windows 8.1 ]]> https://forums.lenovo.com/topic/findpost/1301/1271331/1271581 ok, then it is same here... but i have a feeling it is on more then it was with win 8... 

     

    i hate those things!

    ]]>
    Fri, 18 Oct 2013 13:31:02 +0000 https://forums.lenovo.com/topic/findpost/1301/1271331/1271581 urban_dk
    <![CDATA[ Re: Critical problems with X1 Carbon updated to Windows 8.1 ]]> https://forums.lenovo.com/topic/findpost/1301/1271331/1271629 Thinkpad USB 3.0 dock seems to be working as a USB Hub, but not the ethernet or DVI ports, the ones I miss the most...

    For those who may be wondering what does still work after the update:

    - keyboard, trackpad and touchpad

    - sound

    - wifi and 3G modem, not sure about bluet ]]> Fri, 18 Oct 2013 13:45:27 +0000 https://forums.lenovo.com/topic/findpost/1301/1271331/1271629 AlbertoSilva <![CDATA[ Re: Critical problems with X1 Carbon updated to Windows 8.1 ]]> https://forums.lenovo.com/topic/findpost/1301/1271331/1271703 in my case, the usb 3.0 dock seems to be working except for the dvi ports.  I also had a problem where my wifi would connect to my router but not to the internet, so i switched to the wired lan connection on the dock.  after a while the wifi started working again.

     

    i also updated my ]]> Fri, 18 Oct 2013 14:25:17 +0000 https://forums.lenovo.com/topic/findpost/1301/1271331/1271703 jmblack42 <![CDATA[ Re: Critical problems with X1 Carbon updated to Windows 8.1 ]]> https://forums.lenovo.com/topic/findpost/1301/1271331/1271719 My X1 doesn't seems to recognize the ethernet port on the dock.

     

    About the update to 8.1, a colleague was downloading the 8.1 update for his Toshiba Tecra S11 and before I warned him about the issues I was having, he confirmed the update. Since it's a computer 2 years older than my X ]]> Fri, 18 Oct 2013 14:31:26 +0000 https://forums.lenovo.com/topic/findpost/1301/1271331/1271719 AlbertoSilva <![CDATA[ Re: Critical problems with X1 Carbon updated to Windows 8.1 ]]> https://forums.lenovo.com/topic/findpost/1301/1271331/1272433 Fri, 18 Oct 2013 21:04:23 +0000 https://forums.lenovo.com/topic/findpost/1301/1271331/1272433 HPG <![CDATA[ Re: Critical problems with X1 Carbon updated to Windows 8.1 ]]> https://forums.lenovo.com/topic/findpost/1301/1271331/1272855 http://forums.lenovo.com/t5/Options-Accessories/thinkpad-usb-3-0-dock-with-Windows-8-1/m-p/1256719#M3468

     

    check out the above link.  This fixed my display problem.  I think ]]> Sat, 19 Oct 2013 03:30:19 +0000 https://forums.lenovo.com/topic/findpost/1301/1271331/1272855 jmblack42 <![CDATA[ Re: Critical problems with X1 Carbon updated to Windows 8.1 ]]> https://forums.lenovo.com/topic/findpost/1301/1271331/1273343 I have read and updated the drivers accordingly but the display and ethernet on the docking station aren't still recognized.

     

    What worries me the most is having one USB port on the computer "dead", and also not having the camera and the fingerprint reader being recognized b ]]> Sat, 19 Oct 2013 12:27:24 +0000 https://forums.lenovo.com/topic/findpost/1301/1271331/1273343 AlbertoSilva <![CDATA[ Re: Critical problems with X1 Carbon updated to Windows 8.1 ]]> https://forums.lenovo.com/topic/findpost/1301/1271331/1273661 I upgraded from 8.0 to 8.1 3 days ago and wish I would not have done so. My external monitors,  both at office and home do not work. They were working prior to upgrade. The Ethernet,wifi,mouse, keyboard and mobile broadband function properly.

     

    Contacted Lenovo support - 1 hour on the ]]> Sat, 19 Oct 2013 16:43:50 +0000 https://forums.lenovo.com/topic/findpost/1301/1271331/1273661 Cris993 <![CDATA[ Re: Critical problems with X1 Carbon updated to Windows 8.1 ]]> https://forums.lenovo.com/topic/findpost/1301/1271331/1273685 You may have to fiddle with the Displaylink drivers a while to get it right.  I upgraded mine, but then it said I already had the newest drivers and wouldn't complete the install.  I deleted both USB display ports from the device manager, disconnected my dock, rebooted and reinstalled the softwar ]]> Sat, 19 Oct 2013 17:05:50 +0000 https://forums.lenovo.com/topic/findpost/1301/1271331/1273685 jmblack42 <![CDATA[ Re: Critical problems with X1 Carbon updated to Windows 8.1 ]]> https://forums.lenovo.com/topic/findpost/1301/1271331/1274083 I also upgraded my X1 Carbon touch to win 8.1,

     

    My USB 3.0 dock display ports are both dead. I can only get a display directly from the X1's mini display port. The USB 3.0 ports work OK. It worked perfectly before the update.

     

    ]]>
    Sat, 19 Oct 2013 21:05:21 +0000 https://forums.lenovo.com/topic/findpost/1301/1271331/1274083 lebouitz
    <![CDATA[ Re: Critical problems with X1 Carbon updated to Windows 8.1 ]]> https://forums.lenovo.com/topic/findpost/1301/1271331/1274091 I went on the DisplayLink Website and downloaded their new driver and now the multiple displays work fine.

    ]]>
    Sat, 19 Oct 2013 21:15:52 +0000 https://forums.lenovo.com/topic/findpost/1301/1271331/1274091 lebouitz
    <![CDATA[ Re: Critical problems with X1 Carbon updated to Windows 8.1 ]]> https://forums.lenovo.com/topic/findpost/1301/1271331/1274467 No problems with fan or USB, but I am unable to use Fn-F8 or Fn-F9 to adjust display brightness.

    Any ideas?

    ]]>
    Sun, 20 Oct 2013 03:39:08 +0000 https://forums.lenovo.com/topic/findpost/1301/1271331/1274467 rjsnoeyink
    <![CDATA[ Re: Critical problems with X1 Carbon updated to Windows 8.1 ]]> https://forums.lenovo.com/topic/findpost/1301/1271331/1274657

    Cris993 wrote:

     

    Contacted Intel - The driver for HD Graphics 4000 which worked for 8.0 and shown as most recent available does not work for 8.1 on my machine.

     


    I had problem with WiDI and Intel indicated that there was anew devoce driver which ]]> Sun, 20 Oct 2013 09:02:05 +0000 https://forums.lenovo.com/topic/findpost/1301/1271331/1274657 billbolton <![CDATA[ Re: Critical problems with X1 Carbon updated to Windows 8.1 ]]> https://forums.lenovo.com/topic/findpost/1301/1271331/1275003 I can reproduce the brightness controls problem reported by rjsnoeyink on my machine (in addition to the power and fingerprint reader problems reported above).

    ]]>
    Sun, 20 Oct 2013 15:24:07 +0000 https://forums.lenovo.com/topic/findpost/1301/1271331/1275003 HPG
    <![CDATA[ Re: Critical problems with X1 Carbon updated to Windows 8.1 ]]> https://forums.lenovo.com/topic/findpost/1301/1271331/1275251 The brigthness (Fn F8 /F9) function does not work on my machine either.

    I was too busy fighting the external monitor battle to even notice until now.

     

    Cris

    ]]>
    Sun, 20 Oct 2013 18:49:51 +0000 https://forums.lenovo.com/topic/findpost/1301/1271331/1275251 Cris993
    <![CDATA[ Re: Critical problems with X1 Carbon updated to Windows 8.1 ]]> https://forums.lenovo.com/topic/findpost/1301/1271331/1275303 Bill I downloaded and installed the WiDi driver you posted.  It did not solve the problem (external monitor not working).

     

    I get this error reported from Intel HD 4000 driver

    "Windows has stopped this device because it has reported problems. (Code 43)" ]]> Sun, 20 Oct 2013 19:23:28 +0000 https://forums.lenovo.com/topic/findpost/1301/1271331/1275303 Cris993 <![CDATA[ Re: Critical problems with X1 Carbon updated to Windows 8.1 ]]> https://forums.lenovo.com/topic/findpost/1301/1271331/1275351 Brightness control with Fn F8/F9 does work on my X1C, the USB 2.0 port still doesn't, neither does the camera or the fingerprint reader.

    I left the dock at the office so I could not make any experiences during the weekend, but will try again next week, and will wait one or two weeks for upd ]]> Sun, 20 Oct 2013 19:52:39 +0000 https://forums.lenovo.com/topic/findpost/1301/1271331/1275351 AlbertoSilva <![CDATA[ Re: Critical problems with X1 Carbon updated to Windows 8.1 ]]> https://forums.lenovo.com/topic/findpost/1301/1271331/1275369 I've just noticed another issue based on another thread on these forums:

    http://forums.lenovo.com/t5/X-Series-ThinkPad-Laptops/Windows-8-1-and- ]]> Sun, 20 Oct 2013 20:03:03 +0000 https://forums.lenovo.com/topic/findpost/1301/1271331/1275369 AlbertoSilva <![CDATA[ Re: Critical problems with X1 Carbon updated to Windows 8.1 ]]> https://forums.lenovo.com/topic/findpost/1301/1271331/1275635 X1 Carbon 3443CTO, owned about 10 months now.

     

    External display not working from dock.  Everything else seems to work.

     

    Final Edit:  Updating the displaylink software < ]]> Mon, 21 Oct 2013 00:45:16 +0000 https://forums.lenovo.com/topic/findpost/1301/1271331/1275635 2397r34u90wofue <![CDATA[ Re: Critical problems with X1 Carbon updated to Windows 8.1 ]]> https://forums.lenovo.com/topic/findpost/1301/1271331/1276067 I have the same problem with the usb dock. My X1C was in the service center, they said that all is okay. But it isn't. Now I will wait with upgrading to Windows 8.1 until the reports in the community are better.

     

    My problem is: I like this machine, really. But I will be more careful ]]> Mon, 21 Oct 2013 08:32:37 +0000 https://forums.lenovo.com/topic/findpost/1301/1271331/1276067 markusz <![CDATA[ Re: Critical problems with X1 Carbon updated to Windows 8.1 ]]> https://forums.lenovo.com/topic/findpost/1301/1271331/1276905 All,

     

    Sorry to hear you have had so many issues.   With regard to Win 8.1, much as one would think all the testing would be finalized and everything lined up and ready to go on day 1, it has not been the case with any Windows release.   With Windows ]]> Mon, 21 Oct 2013 17:28:04 +0000 https://forums.lenovo.com/topic/findpost/1301/1271331/1276905 Mark_Lenovo <![CDATA[ Re: Critical problems with X1 Carbon updated to Windows 8.1- EXTERNAL MONITORS DO NOT WORK ]]> https://forums.lenovo.com/topic/findpost/1301/1271331/1277001 Mark:

    My problem is isolated to Intel HD 4000 display dirver. Windows turns it off becasue it is not operationg properly "error 43".

     

    I have the most recent  Version 1.3.0.22 of settings dependency. It does nothing for the display driv ]]> Mon, 21 Oct 2013 18:12:14 +0000 https://forums.lenovo.com/topic/findpost/1301/1271331/1277001 Cris993 <![CDATA[ Re: Critical problems with X1 Carbon updated to Windows 8.1 ]]> https://forums.lenovo.com/topic/findpost/1301/1271331/1277023 Thanks Mark, glad to hear from you.

     

    I have reinstalled the update you have suggested but everything that wasn't working before, still doesn't work. For instance, the g6c812ww.exe (integrated camera driver for Windows 8.1) doesn't even install, after unpacking and starting to install ]]> Mon, 21 Oct 2013 18:18:16 +0000 https://forums.lenovo.com/topic/findpost/1301/1271331/1277023 AlbertoSilva <![CDATA[ Re: Critical problems with X1 Carbon updated to Windows 8.1 ]]> https://forums.lenovo.com/topic/findpost/1301/1271331/1277183 Mark,

     

    I have installed the Thinkpad USB3 Dock v10711 software in your post and I have also installed the Displaylink 7.4 M2 software on my Thinkpad X1 Carbon touch after upgrading to Windows 8.1 pro.

     

    My monitors, keyboard and mouse work fine through the USB dock, but I ]]> Mon, 21 Oct 2013 19:34:52 +0000 https://forums.lenovo.com/topic/findpost/1301/1271331/1277183 jct1230 <![CDATA[ Re: Critical problems with X1 Carbon updated to Windows 8.1 ]]> https://forums.lenovo.com/topic/findpost/1301/1271331/1278755 I also have problems with the X1 3460 CJG. Sleep mode (when closing the screen) or pushing powerbutton while running is not working. If i close the lid and open it again the machine wont start. The wireless network is only working some times. I have to reconnect to get it to work. The camera is n ]]> Tue, 22 Oct 2013 14:50:37 +0000 https://forums.lenovo.com/topic/findpost/1301/1271331/1278755 stianjohansen <![CDATA[ Re: Critical problems with X1 Carbon updated to Windows 8.1 ]]> https://forums.lenovo.com/topic/findpost/1301/1271331/1278797 Thanks -- that's very helpful. Does anyone know why these updates don't show up in the "Updates and Drivers" section of Lenovo Tools (the "System Update" that comes up when you press the little black bar to the right of the "mute microphone" button on the X1C)? That ]]> Tue, 22 Oct 2013 15:21:12 +0000 https://forums.lenovo.com/topic/findpost/1301/1271331/1278797 HPG <![CDATA[ Re: Critical problems with X1 Carbon updated to Windows 8.1 ]]> https://forums.lenovo.com/topic/findpost/1301/1271331/1278817 A couple of observations-

     

    This page

    http://download.lenovo.com/lenovo/content/windows8-1/upgrade/ideapad/index_en.html

    was NOT available when I upgraded from 8 ]]> Tue, 22 Oct 2013 15:38:45 +0000 https://forums.lenovo.com/topic/findpost/1301/1271331/1278817 Cris993 <![CDATA[ Re: Critical problems with X1 Carbon updated to Windows 8.1 ]]> https://forums.lenovo.com/topic/findpost/1301/1271331/1279389 Thank you.  I have installed this settings dependency package successfully - I know this because the battery health mode has dissappeared from the Lenovo settings.

    However, the mobile broadband still does not work - the WiFi settings pane displays only availabe wifi connectins, no mobile br ]]> Tue, 22 Oct 2013 21:04:32 +0000 https://forums.lenovo.com/topic/findpost/1301/1271331/1279389 PhilipAbrams <![CDATA[ Re: Critical problems with X1 Carbon updated to Windows 8.1 ]]> https://forums.lenovo.com/topic/findpost/1301/1271331/1281127 HPG,

     

    Lenovo specific Win 8.1 version driver availabilty through Lenovo System Update is delayed.  This is being worked, but you may need to install through Windows updates or manually via download from the Lenovo Support site in the short term.

    &n ]]> Wed, 23 Oct 2013 18:44:44 +0000 https://forums.lenovo.com/topic/findpost/1301/1271331/1281127 Mark_Lenovo <![CDATA[ Re: Critical problems with X1 Carbon updated to Windows 8.1 ]]> https://forums.lenovo.com/topic/findpost/1301/1271331/1281179 Is anyone else's X1 Carbon (3460) not going to sleep when they close the lid ?


    IE the light stays on constantly and doesn't start to flash ?

     

    Mine now does it without fail not sure why it won't sleep when the lid is closed.

     

    Have all the latest 8.1 drivers that ]]> Wed, 23 Oct 2013 19:02:24 +0000 https://forums.lenovo.com/topic/findpost/1301/1271331/1281179 DangerMouse <![CDATA[ Re: Critical problems with X1 Carbon updated to Windows 8.1 ]]> https://forums.lenovo.com/topic/findpost/1301/1271331/1281409 I hadn't noticed that until you mentioned it, Dangermouse. The Sleep option has completely disappeared from my machine (3443). The only available option now is Hibernate (which is activated when I close the lid), but this is a nuisance because you lose the very useful instant-on feature that Slee ]]> Wed, 23 Oct 2013 20:50:42 +0000 https://forums.lenovo.com/topic/findpost/1301/1271331/1281409 HPG <![CDATA[ Re: Critical problems with X1 Carbon updated to Windows 8.1 ]]> https://forums.lenovo.com/topic/findpost/1301/1271331/1281417 To Mark:

     

    I gave up on the 3.0 USB hub 8 months ago and purchased a generic hub from the local computer store. Keyboard, Mouse, external Monitor and Ethernet worked perfectly for 8 months until upgrading to 8.1.  Now everything works except external monitor.

     

    The "n ]]> Wed, 23 Oct 2013 20:54:21 +0000 https://forums.lenovo.com/topic/findpost/1301/1271331/1281417 Cris993 <![CDATA[ Re: Critical problems with X1 Carbon updated to Windows 8.1 ]]> https://forums.lenovo.com/topic/findpost/1301/1271331/1281425 Wed, 23 Oct 2013 20:57:38 +0000 https://forums.lenovo.com/topic/findpost/1301/1271331/1281425 AlbertoSilva <![CDATA[ Re: Critical problems with X1 Carbon updated to Windows 8.1 ]]> https://forums.lenovo.com/topic/findpost/1301/1271331/1281441 Hi Mark,
    Since the update my X1 3460 doesn't seem to recognize the integrated camera, the fingerprint reader and the left USB 2.0 port. The mobile broadband most of the times I start the computer isn't recognized neither.
    If I go to Device Manager, I can't see any of the mentioned devices, ]]>
    Wed, 23 Oct 2013 21:05:46 +0000 https://forums.lenovo.com/topic/findpost/1301/1271331/1281441 AlbertoSilva
    <![CDATA[ Re: Critical problems with X1 Carbon updated to Windows 8.1-closing the lid ]]> https://forums.lenovo.com/topic/findpost/1301/1271331/1281485 The only options that show up for me are

    Do nothing

    Hibernate

    Shut down

     

    I think there used to be a sleep option

     

    When I close the lid in hibernate-

    Screen  goes black

    I have to press the power button and swipe my finger to get the screen ba ]]> Wed, 23 Oct 2013 21:23:01 +0000 https://forums.lenovo.com/topic/findpost/1301/1271331/1281485 Cris993 <![CDATA[ Re: Critical problems with X1 Carbon updated to Windows 8.1 ]]> https://forums.lenovo.com/topic/findpost/1301/1271331/1287997
    Thanks for posting. I've PM(Private Messaged) you requesting some information, could you PM me back on the details.

    Regards ]]>
    Mon, 28 Oct 2013 08:04:35 +0000 https://forums.lenovo.com/topic/findpost/1301/1271331/1287997 NINE
    <![CDATA[ Re: Critical problems with X1 Carbon updated to Windows 8.1 ]]> https://forums.lenovo.com/topic/findpost/1301/1271331/1288101 Hi All

     

    Got an X1 Carbon 3460 here and just updated to Windows 8.1.

    Current status:

    - USB 3.0 Dock works again after updating to the newest version of the DisplayLink Driver Version (see DisplayLink Website)

    - Bluetooth works again after Windows updated to the newes ]]> Mon, 28 Oct 2013 09:38:16 +0000 https://forums.lenovo.com/topic/findpost/1301/1271331/1288101 joewde <![CDATA[ Re: Critical problems with X1 Carbon updated to Windows 8.1 ]]> https://forums.lenovo.com/topic/findpost/1301/1271331/1288109
    Thanks for posting, What if you uninstalled the Access connection software and reinstalled the software again, is able to pickup again?

    Regards ]]>
    Mon, 28 Oct 2013 09:48:13 +0000 https://forums.lenovo.com/topic/findpost/1301/1271331/1288109 NINE
    <![CDATA[ Re: Critical problems with X1 Carbon updated to Windows 8.1-closing the lid ]]> https://forums.lenovo.com/topic/findpost/1301/1271331/1288191 Yes, Chris993, there was indeed a sleep option before 8.1 "improved" things. It needs bringing back quickly; not having it is a real inconvenience. I'm not sure whether the moderators have added it to the list of things that need fixing -- is it possible for someone to acknowledge this ]]> Mon, 28 Oct 2013 11:23:40 +0000 https://forums.lenovo.com/topic/findpost/1301/1271331/1288191 HPG <![CDATA[ Re: Critical problems with X1 Carbon updated to Windows 8.1 ]]> https://forums.lenovo.com/topic/findpost/1301/1271331/1288993 I am having the same problem with mobile broadband.  What is the "Access Connection" software and where can I download it?

    Thank you.

    Philip

    ]]>
    Mon, 28 Oct 2013 20:08:17 +0000 https://forums.lenovo.com/topic/findpost/1301/1271331/1288993 PhilipAbrams
    <![CDATA[ Re: Critical problems with X1 Carbon updated to Windows 8.1 ]]> https://forums.lenovo.com/topic/findpost/1301/1271331/1289325 Access Connections is not supported under Windows 8.*

     

    Cheers,

     

    Bill

    ]]>
    Tue, 29 Oct 2013 00:07:17 +0000 https://forums.lenovo.com/topic/findpost/1301/1271331/1289325 billbolton
    <![CDATA[ Re: Critical problems with X1 Carbon updated to Windows 8.1 ]]> https://forums.lenovo.com/topic/findpost/1301/1271331/1289771 Thanks, Bill.  Here's hoping Lenovo will come up with something that means I can actually take my portable computer and use it as an, err, portable computer....

    Lenovo - for clarity, I have a Thinkpad  X1 Carbon 3444CTO, now upgraded to Windows 8.1.  The Settings - Networks panel shows only ]]> Tue, 29 Oct 2013 07:09:28 +0000 https://forums.lenovo.com/topic/findpost/1301/1271331/1289771 PhilipAbrams <![CDATA[ Re: Critical problems with X1 Carbon updated to Windows 8.1 ]]> https://forums.lenovo.com/topic/findpost/1301/1271331/1289949 Philip, thanks for your description. Ive got the same problem over here. Had never installed the Access tool from lenovo - this way I am still waiting for a solution.

    Johannes

    ]]>
    Tue, 29 Oct 2013 09:25:44 +0000 https://forums.lenovo.com/topic/findpost/1301/1271331/1289949 joewde
    <![CDATA[ Re: Critical problems with X1 Carbon updated to Windows 8.1 ]]> https://forums.lenovo.com/topic/findpost/1301/1271331/1290923 Today a Windows Update was released and I installed it: KB2902892. As this was the only thing I've changed since rebooting the last time, this somehow seems to have fixed my mobile broadband issue. Now everything is working with my Carbon X1 and Windows 8.1.

     

    Thanks :-)

    Johanne ]]> Tue, 29 Oct 2013 18:54:06 +0000 https://forums.lenovo.com/topic/findpost/1301/1271331/1290923 joewde <![CDATA[ Re: Critical problems with X1 Carbon updated to Windows 8.1 ]]> https://forums.lenovo.com/topic/findpost/1301/1271331/1290959 Good to hear that the mobile broadband issue seems to have been fixed. However, the latest Windows update hasn't fixed the following two problems, which a number of us have reported:

    • Screen brightness controls don't work
    • Sleep option has disappeared

     

    ]]>
    Tue, 29 Oct 2013 19:15:12 +0000 https://forums.lenovo.com/topic/findpost/1301/1271331/1290959 HPG
    <![CDATA[ Re: Critical problems with X1 Carbon updated to Windows 8.1 ]]> https://forums.lenovo.com/topic/findpost/1301/1271331/1291019 Nor has it fixed the issue of my external monitor not working / Intel HD 4000 (error 43) driver issue.

     

    External monitors still don't work. Intel tells me it is not even their driver because Lenovo "tweaked it". Generic driver from Microsoft does not help

     

    Yest ]]> Tue, 29 Oct 2013 19:42:55 +0000 https://forums.lenovo.com/topic/findpost/1301/1271331/1291019 Cris993 <![CDATA[ Re: Critical problems with X1 Carbon updated to Windows 8.1 ]]> https://forums.lenovo.com/topic/findpost/1301/1271331/1291361 Can people who have upgraded have a look at their list of wireless networks and see if all of them have connect automatically ticked under the wireless networks listed - even though you've never set them up or have them setup as profiles ?

     

    Would be a help to see if its a common faul ]]> Wed, 30 Oct 2013 00:05:24 +0000 https://forums.lenovo.com/topic/findpost/1301/1271331/1291361 DangerMouse <![CDATA[ Re: Critical problems with X1 Carbon updated to Windows 8.1 ]]> https://forums.lenovo.com/topic/findpost/1301/1271331/1291575 All networks on my machine have the connect automatically checkbox checked even though they haven't been set up or connected to.

    ]]>
    Wed, 30 Oct 2013 02:58:09 +0000 https://forums.lenovo.com/topic/findpost/1301/1271331/1291575 HPG
    <![CDATA[ Re: Critical problems with X1 Carbon updated to Windows 8.1 ]]> https://forums.lenovo.com/topic/findpost/1301/1271331/1291791 Sama here, with one significant difference: only the encrypted ones have "connect automatically" activated. The unencrypted ones are still "unconfigured".

    ]]>
    Wed, 30 Oct 2013 05:46:48 +0000 https://forums.lenovo.com/topic/findpost/1301/1271331/1291791 joewde
    <![CDATA[ Re: Critical problems with X1 Carbon updated to Windows 8.1 ]]> https://forums.lenovo.com/topic/findpost/1301/1271331/1292061 "Sama here, with one significant difference: only the encrypted ones have "connect automatically" activated. The unencrypted ones are still "unconfigured"."

     

    Same here

    ]]>
    Wed, 30 Oct 2013 10:29:26 +0000 https://forums.lenovo.com/topic/findpost/1301/1271331/1292061 AlbertoSilva
    <![CDATA[ Simple fix from my IT guy for getting an external monitor to work X1 Carbon 64 bit Windows 8.1 ]]> https://forums.lenovo.com/topic/findpost/1301/1271331/1292899 Today my IT guy came to my office with a J5create USB 3.0 to VGA External Video Card /Display adapter (model JUA310)

     

    He downloaded the 8.1 driver from J5, plugged it in and now my Acer 27" external Monitor is working. It also appears to have fixed the windows error 43 on the In ]]> Wed, 30 Oct 2013 20:23:26 +0000 https://forums.lenovo.com/topic/findpost/1301/1271331/1292899 Cris993 <![CDATA[ Re: Simple fix from my IT guy for getting an external monitor to work X1 Carbon 64 bit Windows 8.1 ]]> https://forums.lenovo.com/topic/findpost/1301/1271331/1294871 As long as the wifi thing is a known problem and hopefully getting worked on then I guess I will sit back and wait for the fix.


    The unsecured networks don't have a tick but they will auto-connect automatically which is highly annoying if you're in a coffee shop it just starts connecting ]]> Fri, 01 Nov 2013 00:04:22 +0000 https://forums.lenovo.com/topic/findpost/1301/1271331/1294871 DangerMouse <![CDATA[ Re: Simple fix from my IT guy for getting an external monitor to work X1 Carbon 64 bit Windows 8.1 ]]> https://forums.lenovo.com/topic/findpost/1301/1271331/1313483 Does anyone know whether there's been any progress on the various problems described in this thread? I've now hit the one involving external display screens not working, which is proving to be a real pain. There's still no update package available from Lenovo Tools, and I can't see any updates in ]]> Wed, 13 Nov 2013 20:24:58 +0000 https://forums.lenovo.com/topic/findpost/1301/1271331/1313483 HPG <![CDATA[ Re: Simple fix from my IT guy for getting an external monitor to work X1 Carbon 64 bit Windows 8.1 ]]> https://forums.lenovo.com/topic/findpost/1301/1271331/1313623 My X1 Carbon still has all the issues I've reported. Fingerprint reader, webcam, one of the USB ports, bluetooth, extenal monitor and network on the Thinkpad USB 3.0 "mini" dockstation, all still not working.

     

    I've been contacted directly but no follow up after my reply.

    Wed, 13 Nov 2013 21:28:01 +0000 https://forums.lenovo.com/topic/findpost/1301/1271331/1313623 AlbertoSilva
    <![CDATA[ Re: Simple fix from my IT guy for getting an external monitor to work X1 Carbon 64 bit Windows 8.1 ]]> https://forums.lenovo.com/topic/findpost/1301/1271331/1313663  You might try the driver I mentioned earlier from J5 create.

    There is a 28 page horor story thread on the Intel site about these issues. One guy on that thread downloaded the J5 driver and it fixed his problem and he did not purchase an external video card , he just downloaded the driver.< ]]> Wed, 13 Nov 2013 21:56:35 +0000 https://forums.lenovo.com/topic/findpost/1301/1271331/1313663 Cris993 <![CDATA[ Re: Simple fix from my IT guy for getting an external monitor to work X1 Carbon 64 bit Windows 8.1 ]]> https://forums.lenovo.com/topic/findpost/1301/1271331/1313687 Wow. Yes, I should have tried installing the JUA310 driver earlier. I can now run an external screen, the screen brightness is adjustable, and the 'sleep' setting has reappeared so that the machine goes into a sleep state when the lid is closed. How is it that a screen driver could get all those ]]> Wed, 13 Nov 2013 22:29:28 +0000 https://forums.lenovo.com/topic/findpost/1301/1271331/1313687 HPG <![CDATA[ Re: Simple fix from my IT guy for getting an external monitor to work X1 Carbon 64 bit Windows 8.1 ]]> https://forums.lenovo.com/topic/findpost/1301/1271331/1313699 Hugh:

    You are welcome glad my non-"tech" advice was helpful.

     

    I have no idea why it works, let alone solved every other non display problem I was having after going to 8.1.

     

    I even told the Intel guy posting on the thread to look into it and contact J5 to ]]> Wed, 13 Nov 2013 22:40:25 +0000 https://forums.lenovo.com/topic/findpost/1301/1271331/1313699 Cris993 <![CDATA[ Re: Simple fix from my IT guy for getting an external monitor to work X1 Carbon 64 bit Windows 8.1 ]]> https://forums.lenovo.com/topic/findpost/1301/1271331/1313703 Just so everyone knows: I set a restore point before I installed the driver, but the installation went very smoothly. Presumably one can't assume that every machine will respond as well, hence the restore-point setting.

     

    Hugh

    ]]>
    Wed, 13 Nov 2013 22:42:52 +0000 https://forums.lenovo.com/topic/findpost/1301/1271331/1313703 HPG
    <![CDATA[ Re: Simple fix from my IT guy for getting an external monitor to work X1 Carbon 64 bit Windows 8.1 ]]> https://forums.lenovo.com/topic/findpost/1301/1271331/1313751 Not sure if I should install a 3rd party driver, which may compromise a Lenovo solution. Anyway, I'm pretty sure I'l have to reformat the computer...

    ]]>
    Wed, 13 Nov 2013 23:24:00 +0000 https://forums.lenovo.com/topic/findpost/1301/1271331/1313751 AlbertoSilva
    <![CDATA[ Re: Simple fix from my IT guy for getting an external monitor to work X1 Carbon 64 bit Windows 8.1 ]]> https://forums.lenovo.com/topic/findpost/1301/1271331/1313761 Alberto:

    I have X1 Carbon 64 bit Intel I-7 with Mobile Broadband

    It came with Windows 8.0

    Upgraded to 8.1

     

    I tried everything to fix external display- nothing worked

    Error 43 on the Intel 4000 graphics driver

    Downloaded the driver from J5, did not have t ]]> Wed, 13 Nov 2013 23:31:50 +0000 https://forums.lenovo.com/topic/findpost/1301/1271331/1313761 Cris993 <![CDATA[ Re: Simple fix from my IT guy for getting an external monitor to work X1 Carbon 64 bit Windows 8.1 ]]> https://forums.lenovo.com/topic/findpost/1301/1271331/1313779 Hi Hugh,

    The external display issue on the usb 3.0 lenovo mini dock is not as critical as some other issues I have, anyway I've installed the drivers and will try tomorrow in the office to see if I'm now able to use the dock external display ports instead of the displayport VGA adapter.

    ]]>
    Wed, 13 Nov 2013 23:43:58 +0000 https://forums.lenovo.com/topic/findpost/1301/1271331/1313779 AlbertoSilva
    <![CDATA[ Re: Simple fix from my IT guy for getting an external monitor to work X1 Carbon 64 bit Windows 8.1 ]]> https://forums.lenovo.com/topic/findpost/1301/1271331/1316049 Hi Alberto

     

    Some machines just seem to be more trouble than others, don't they? That's lousy luck. How did the J5 drivers help (if at all)?

     

    Hugh

    ]]>
    Fri, 15 Nov 2013 14:01:10 +0000 https://forums.lenovo.com/topic/findpost/1301/1271331/1316049 HPG
    <![CDATA[ Re: Simple fix from my IT guy for getting an external monitor to work X1 Carbon 64 bit Windows 8.1 ]]> https://forums.lenovo.com/topic/findpost/1301/1271331/1316141 Hi Hugh,

    It hasn't changed anything, the DVI port on the dock is still not recognized. Have to admit that I sould have tried also the other DVI port...

     

    This really annoys me, I'm travelling next week to US to the Microsoft MVP Global Summit and having only one of the 2 onboard ]]> Fri, 15 Nov 2013 15:01:34 +0000 https://forums.lenovo.com/topic/findpost/1301/1271331/1316141 AlbertoSilva <![CDATA[ Re: Simple fix from my IT guy for getting an external monitor to work X1 Carbon 64 bit Windows 8.1 ]]> https://forums.lenovo.com/topic/findpost/1301/1271331/1316149 Hi Alberto

     

    Bad luck. I don't blame you. My institution (which employs about 26,000 people) does not currently have Lenovo as a preferred supplier and I certainly won't be suggesting that anyone changes this. Lenovo's response to a relatively minor change in OS, for which previews ha ]]> Fri, 15 Nov 2013 15:04:29 +0000 https://forums.lenovo.com/topic/findpost/1301/1271331/1316149 HPG <![CDATA[ Re: Critical problems with X1 Carbon updated to Windows 8.1 ]]> https://forums.lenovo.com/topic/findpost/1301/1271331/1324281 I upgraded my X1 Carbon to 8.1 a couple of weeks ago, but then yesterday both the 2.0 and the 3.0 UDB posts stope working.  I have updated all drivers, etc, from the Lenovo site, too.  It is strange that if I plub in a USB mouse/keyboard adapter and reboot, the USB mouse and keyboard work -- that ]]> Thu, 21 Nov 2013 06:22:14 +0000 https://forums.lenovo.com/topic/findpost/1301/1271331/1324281 alberticcpek <![CDATA[ Re: Critical problems with X1 Carbon updated to Windows 8.1 ]]> https://forums.lenovo.com/topic/findpost/1301/1271331/1324295 Mark:

     

    My problem is with both USB ports (2.0 and 3.0) on my X1Carbon, bopth of which stopped functioning yesterday (I had upgraded to 8.1 last month, and no problems until yesterday).  I went to support site and updated drivers and dependency, but no cures.  Had to leave the machine ]]> Thu, 21 Nov 2013 06:31:24 +0000 https://forums.lenovo.com/topic/findpost/1301/1271331/1324295 alberticcpek <![CDATA[ Re: Critical problems with X1 Carbon updated to Windows 8.1 ]]> https://forums.lenovo.com/topic/findpost/1301/1271331/1324297 I have the identical computer, and post 8.1 have lost both USB ports.  Machine now useless.

    ]]>
    Thu, 21 Nov 2013 06:33:07 +0000 https://forums.lenovo.com/topic/findpost/1301/1271331/1324297 alberticcpek
    <![CDATA[ Re: Critical problems with X1 Carbon updated to Windows 8.1 ]]> https://forums.lenovo.com/topic/findpost/1301/1271331/1342665 Battery dependency settings - power management does not work.
    Bad decision to move to 8.1! ]]>
    Thu, 05 Dec 2013 01:47:31 +0000 https://forums.lenovo.com/topic/findpost/1301/1271331/1342665 jlettiere
    <![CDATA[ Re: Critical problems with X1 Carbon updated to Windows 8.1 ]]> https://forums.lenovo.com/topic/findpost/1301/1271331/1343327 "I have the identical computer, and post 8.1 have lost both USB ports.  Machine now useless."

     

    Hi,

    Each time I turn on the computer, neither of the USB ports work, but as soon as I get to the login screen, if I restart it I'll then get the USB 3.0 port working. It's n ]]> Thu, 05 Dec 2013 14:18:03 +0000 https://forums.lenovo.com/topic/findpost/1301/1271331/1343327 AlbertoSilva <![CDATA[ Re: Critical problems with X1 Carbon updated to Windows 8.1 ]]> https://forums.lenovo.com/topic/findpost/1301/1271331/1344751 What a tedious thing to have to do. This whole business should have been cleared up long ago. For me, the remaining problems were fixed by installing the JUA310 driver, but that's far from being a satisfactory solution given that it's a third party driver which may be inappropriate for reasons I ]]> Fri, 06 Dec 2013 13:49:44 +0000 https://forums.lenovo.com/topic/findpost/1301/1271331/1344751 HPG <![CDATA[ Re: Critical problems with X1 Carbon updated to Windows 8.1 ]]> https://forums.lenovo.com/topic/findpost/1301/1271331/1345763 More problems... Battery Stretch does not work in Settings.e.g. the screen does not dim, etc.. Also  Battery stretch has to be reset after every log on.

    ]]>
    Sat, 07 Dec 2013 14:26:13 +0000 https://forums.lenovo.com/topic/findpost/1301/1271331/1345763 jlettiere
    <![CDATA[ Re: Critical problems with X1 Carbon updated to Windows 8.1 ]]> https://forums.lenovo.com/topic/findpost/1301/1271331/1376879 Yesterday I took the time to format the HDD and install directly Windows 8.1 from a ISO, and right after completing the install, I've installed all Windows Updates and also Lenovo System Update tool. A few reboots later I had no pending updates and everything on the computer itself got working ag ]]> Wed, 01 Jan 2014 23:20:39 +0000 https://forums.lenovo.com/topic/findpost/1301/1271331/1376879 AlbertoSilva <![CDATA[ Re: Critical problems with X1 Carbon updated to Windows 8.1 ]]> https://forums.lenovo.com/topic/findpost/1301/1271331/1377205 Thanks.  I was able to finally get mine working by uninstalling all the USBs and then restarting the machine.  Did not end up having to reformat.  Called Lenovo service, and they were worse than useless -- tried to get me to replace the motherboard.  This will be my last Thinkpad (which I have ow ]]> Thu, 02 Jan 2014 05:46:00 +0000 https://forums.lenovo.com/topic/findpost/1301/1271331/1377205 alberticcpek <![CDATA[ Re: Critical problems with X1 Carbon updated to Windows 8.1 ]]> https://forums.lenovo.com/topic/findpost/1301/1271331/1474858 I had exatly same problem...

    I am re-formatting now ... 20% completed.

    ]]>
    Mon, 10 Mar 2014 14:16:03 +0000 https://forums.lenovo.com/topic/findpost/1301/1271331/1474858 sergiomf
    <![CDATA[ Re: Critical problems with X1 Carbon updated to Windows 8.1 ]]> https://forums.lenovo.com/topic/findpost/1301/1271331/1609200 Thanks mark,

    But the adaptive keyboard issue is not solved yet.

    I have i5, 8gb, wqhd touch version of x1 carbon.

     

    Kindly help me whether its an hardware issue or a software update will help..

     

    My f8 key, wifi key isnt working after i did installed windows 8.1 ]]> Fri, 20 Jun 2014 13:42:44 +0000 https://forums.lenovo.com/topic/findpost/1301/1271331/1609200 mittulshah