in ThinkPad: X Series Laptops https://forums.lenovo.com/t5/ThinkPad-X-Series-Laptops/Windows-Hello-not-working-on-ThinkPad-X1-Carbon-7th-Gen/m-p/4554761 ThinkPad: X Series Laptops topics Mon, 21 Oct 2019 16:28:09 +0000 tp02_en <![CDATA[ ]]> https://forums.lenovo.com/topic/findpost/1301/4554761/4554761
  • Brand new Carbon X1 7th Gen (20QD)
  • IR Camera / Fingerprint Reader
  • Windows 10 Pro (ver. 1903)
  • Connected to Domain
  • Followed the steps listed that worked for others:

    • Computer configuration> Administrative Templates> System> Logon ]]> Mon, 21 Oct 2019 16:28:09 +0000 https://forums.lenovo.com/topic/findpost/1301/4554761/4554761 Jresto <![CDATA[ Re: Windows Hello not working on ThinkPad X1 Carbon 7th Gen ]]> https://forums.lenovo.com/topic/findpost/1301/4554761/4554837 Check this list. It worked here after applying all. Looks like some are missing.

       

      • Computer Configuration\Administrative Templates
        • \System\Logon
          • Turn on conveniece PIN sing-in (Enable)
        • \Biometrics
          • Allow the use of biometrics (Enable)
          • Mon, 21 Oct 2019 17:37:54 +0000 https://forums.lenovo.com/topic/findpost/1301/4554761/4554837 Ollsie <![CDATA[ Re: Windows Hello not working on ThinkPad X1 Carbon 7th Gen ]]> https://forums.lenovo.com/topic/findpost/1301/4554761/4554891 Still not working. I enabled "Use a hardware security device" in "Windows Hello for business". Windows Hello sign in options still showing greyed out.

             

            Screen shots below. 

             

            • Computer Configuration\Administrative ]]> Mon, 21 Oct 2019 18:26:59 +0000 https://forums.lenovo.com/topic/findpost/1301/4554761/4554891 Jresto <![CDATA[ Re: Windows Hello not working on ThinkPad X1 Carbon 7th Gen ]]> https://forums.lenovo.com/topic/findpost/1301/4554761/4555726 Well I figured it out. Doesn't make much sense to me, and of course this probably wont work for everyone.

               

              I remembered that I had this same issue with my Carbon X1 6th Gen. way back when. Since I handed that machine down to one of my estimators, I went back and looked at the GP and ]]> Tue, 22 Oct 2019 14:00:18 +0000 https://forums.lenovo.com/topic/findpost/1301/4554761/4555726 Jresto <![CDATA[ Re: Windows Hello not working on ThinkPad X1 Carbon 7th Gen ]]> https://forums.lenovo.com/topic/findpost/1301/4554761/4555729 Well I figured it out. Doesn't make much sense to me, and of course this probably wont work for everyone.

               

              I remembered that I had this same issue with my Carbon X1 6th Gen. way back when. Since I handed that machine down to one of my estimators, I went back and looked at the GP and ]]> Tue, 22 Oct 2019 14:08:20 +0000 https://forums.lenovo.com/topic/findpost/1301/4554761/4555729 Jresto <![CDATA[ Re: Windows Hello not working on ThinkPad X1 Carbon 7th Gen ]]> https://forums.lenovo.com/topic/findpost/1301/4554761/4594251 This on also does not work for me. I tried to search on googld but seems no way to solve that matter:( Any other suggestion?

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              Sat, 07 Dec 2019 11:56:42 +0000 https://forums.lenovo.com/topic/findpost/1301/4554761/4594251 Adamk82
              <![CDATA[ Re:Windows Hello not working on ThinkPad X1 Carbon 7th Gen ]]> https://forums.lenovo.com/topic/findpost/1301/4554761/5745397 Sat, 17 Sep 2022 15:05:23 +0000 https://forums.lenovo.com/topic/findpost/1301/4554761/5745397 Gladzio