X1C 6th Gen - Lenovo revoking support for 5120x1440 ultra-wide in ThinkPad: X Series Laptops https://forums.lenovo.com/t5/ThinkPad-X-Series-Laptops/X1C-6th-Gen-Lenovo-revoking-support-for-5120x1440-ultra-wide/m-p/5001174 ThinkPad: X Series Laptops topics Fri, 28 Feb 2020 11:29:15 +0000 tp02_en <![CDATA[ X1C 6th Gen - Lenovo revoking support for 5120x1440 ultra-wide ]]> https://forums.lenovo.com/topic/findpost/1301/5001174/5003437 I am posting this topic again as the original post started by another user got deleted for some reason.

This was the original thread: https://forums.lenov ]]> Fri, 28 Feb 2020 11:29:15 +0000 https://forums.lenovo.com/topic/findpost/1301/5001174/5003437 dimitardekov <![CDATA[ Re:X1C 6th Gen - Lenovo revoking support for 5120x1440 ultra-wide ]]> https://forums.lenovo.com/topic/findpost/1301/5001174/5003446 I was the original poster.  This thread plus another i mentioned this on were removed.  I assumed it was the forum migration but it seemed strange they never came back.

Here's my latest info on the topic, from my complaint manager:

 

 

Here is the expla ]]> Fri, 28 Feb 2020 11:51:31 +0000 https://forums.lenovo.com/topic/findpost/1301/5001174/5003446 carl_ad <![CDATA[ Re:X1C 6th Gen - Lenovo revoking support for 5120x1440 ultra-wide ]]> https://forums.lenovo.com/topic/findpost/1301/5001174/5003447 It is my belief that they

 

Th ]]> Fri, 28 Feb 2020 11:54:14 +0000 https://forums.lenovo.com/topic/findpost/1301/5001174/5003447 carl_ad <![CDATA[ Re:X1C 6th Gen - Lenovo revoking support for 5120x1440 ultra-wide ]]> https://forums.lenovo.com/topic/findpost/1301/5001174/5003453 Hi Carl, can you share with me your support ticket number in case you have it? I would like to point my Lenovo support guy to it, so I spare him another embarrassing round of "let's see what happens if you restart".

]]>
Fri, 28 Feb 2020 12:23:52 +0000 https://forums.lenovo.com/topic/findpost/1301/5001174/5003453 dimitardekov
<![CDATA[ Re:X1C 6th Gen - Lenovo revoking support for 5120x1440 ultra-wide ]]> https://forums.lenovo.com/topic/findpost/1301/5001174/5003487 Lenovo Case Number: 02626495, SN: [Removed to protect privacy - MOD

]]>
Fri, 28 Feb 2020 13:40:28 +0000 https://forums.lenovo.com/topic/findpost/1301/5001174/5003487 carl_ad
<![CDATA[ Re:X1C 6th Gen - Lenovo revoking support for 5120x1440 ultra-wide ]]> https://forums.lenovo.com/topic/findpost/1301/5001174/5003488 Thanks. I am pushing my support folks here for some sort of statement where they either accept this is an issue cause by Lenovo and fix it, or accept the PC is not working as per its specs and give me a refund. Currently my investment in the ultra-wide monitor seems to be in the drain due to Leno ]]> Fri, 28 Feb 2020 13:46:44 +0000 https://forums.lenovo.com/topic/findpost/1301/5001174/5003488 dimitardekov <![CDATA[ Re:X1C 6th Gen - Lenovo revoking support for 5120x1440 ultra-wide ]]> https://forums.lenovo.com/topic/findpost/1301/5001174/5003500 I've been asked to email the complaint "manager" with my expectations:-

 

My expectations are: