Phone switches off automatically in motorola edge 20 lite / motorola edge 20 fusion https://forums.lenovo.com/t5/motorola-edge-20-lite-motorola-edge-20-fusion/Phone-switches-off-automatically/m-p/5102719 motorola edge 20 lite / motorola edge 20 fusion topics Tue, 05 Oct 2021 22:36:06 +0000 motorola_edge_20_lite_en <![CDATA[ Phone switches off automatically ]]> https://forums.lenovo.com/topic/findpost/15174/5102719/5449152 I have an edge 20 fusion 6GB variant.

 

I am generally satisfied with the experience so far except for the camera performance.

 

I also have an issue that sometimes (3-5 times a week) while using my phone, it switches of automatically and then restarts. I ]]> Tue, 05 Oct 2021 22:36:06 +0000 https://forums.lenovo.com/topic/findpost/15174/5102719/5449152 Abhinav008 <![CDATA[ Re:Phone switches off automatically ]]> https://forums.lenovo.com/topic/findpost/15174/5102719/5449496 Hi Abhinav008, 

 

It's a pleasure to see you here on the Forums. Wed, 06 Oct 2021 10:28:27 +0000 https://forums.lenovo.com/topic/findpost/15174/5102719/5449496 AgentSunitha <![CDATA[ Re:Phone switches off automatically ]]> https://forums.lenovo.com/topic/findpost/15174/5102719/5449499 I'm facing this problem as well. It doesn't happen quite often but it has happened couple of times.

]]>
Wed, 06 Oct 2021 10:33:03 +0000 https://forums.lenovo.com/topic/findpost/15174/5102719/5449499 Achu96
<![CDATA[ Re:Phone switches off automatically ]]> https://forums.lenovo.com/topic/findpost/15174/5102719/5450520 Hi Achu96

 

Thanks for writing to ]]> Thu, 07 Oct 2021 09:32:26 +0000 https://forums.lenovo.com/topic/findpost/15174/5102719/5450520 AgentSunitha <![CDATA[ Re:Phone switches off automatically ]]> https://forums.lenovo.com/topic/findpost/15174/5102719/5450532 Hello

 

Yes, I'm facing the issue currently. It got rebooted yesterday all of a sudden. There was no error message. It occurs once in two-three days.

 

]]>
Thu, 07 Oct 2021 09:43:42 +0000 https://forums.lenovo.com/topic/findpost/15174/5102719/5450532 Achu96
<![CDATA[ Re:Phone switches off automatically ]]> https://forums.lenovo.com/topic/findpost/15174/5102719/5458533 Hello

 

Is there any updates regarding the automatic rebooting of the phone ?

My device got turned off automatically yesterday evening. I wasn't even using it at the time except playing a music in Spotify.

 

 

 

 

Sat, 16 Oct 2021 04:35:33 +0000 https://forums.lenovo.com/topic/findpost/15174/5102719/5458533 Achu96
<![CDATA[ Re:Phone switches off automatically ]]> https://forums.lenovo.com/topic/findpost/15174/5102719/5460931 @ Achu96 wrote:

Hello

 

Yes, I'm facing the issue currently. It got rebooted yesterday all of a sudden. There was no error message. I ]]> Tue, 19 Oct 2021 06:47:39 +0000 https://forums.lenovo.com/topic/findpost/15174/5102719/5460931 AgentSunitha <![CDATA[ Re:Phone switches off automatically ]]> https://forums.lenovo.com/topic/findpost/15174/5102719/5462022 Wed, 20 Oct 2021 06:44:41 +0000 https://forums.lenovo.com/topic/findpost/15174/5102719/5462022 Achu96 <![CDATA[ Re:Phone switches off automatically ]]> https://forums.lenovo.com/topic/findpost/15174/5102719/5462121 @ Achu96 wrote:

Hello Sunitha,I've done as you asked. Hopefully it'll clear whatever issue my phone had. I'll keep you posted in case of any fu ]]> Wed, 20 Oct 2021 09:07:12 +0000 https://forums.lenovo.com/topic/findpost/15174/5102719/5462121 AgentSunitha <![CDATA[ Re:Phone switches off automatically ]]> https://forums.lenovo.com/topic/findpost/15174/5102719/5462198 Wed, 20 Oct 2021 10:32:35 +0000 https://forums.lenovo.com/topic/findpost/15174/5102719/5462198 Achu96 <![CDATA[ Re:Phone switches off automatically ]]> https://forums.lenovo.com/topic/findpost/15174/5102719/5463128 @ Achu96 wrote:

Thank you Sunitha

 

 

Hi, 

 

You are most welcome! P ]]> Thu, 21 Oct 2021 09:32:37 +0000 https://forums.lenovo.com/topic/findpost/15174/5102719/5463128 AgentSunitha <![CDATA[ Re:Phone switches off automatically ]]> https://forums.lenovo.com/topic/findpost/15174/5102719/5463158 Thu, 21 Oct 2021 10:26:25 +0000 https://forums.lenovo.com/topic/findpost/15174/5102719/5463158 Achu96 <![CDATA[ Re:Phone switches off automatically ]]> https://forums.lenovo.com/topic/findpost/15174/5102719/5463176 This is my battery usage screenshot. You can see a gap in the battery. That's when my phone rebooted automatically.

]]> Thu, 21 Oct 2021 10:51:46 +0000 https://forums.lenovo.com/topic/findpost/15174/5102719/5463176 Achu96 <![CDATA[ Re:Phone switches off automatically ]]> https://forums.lenovo.com/topic/findpost/15174/5102719/5464125 @ Achu96 wrote:

This is my battery usage screenshot. You can see a gap in the battery. That's when my phone rebooted automatically.

Fri, 22 Oct 2021 10:12:05 +0000 https://forums.lenovo.com/topic/findpost/15174/5102719/5464125 AgentSunitha <![CDATA[ Re:Phone switches off automatically ]]> https://forums.lenovo.com/topic/findpost/15174/5102719/5464168 All the apps worked perfectly in the safe mode. I've installed gcam. I don't know if it's the one causing issues. I couldn't check it in safe mode since it's a downloaded app.

]]>
Fri, 22 Oct 2021 10:57:06 +0000 https://forums.lenovo.com/topic/findpost/15174/5102719/5464168 Achu96
<![CDATA[ Re:Phone switches off automatically ]]> https://forums.lenovo.com/topic/findpost/15174/5102719/5466229 @ Achu96 wrote:

All the apps worked perfectly in the safe mode. I've installed gcam. I don't know if it's the one causing issues. I couldn't check it in s ]]> Mon, 25 Oct 2021 10:11:33 +0000 https://forums.lenovo.com/topic/findpost/15174/5102719/5466229 AgentSunitha <![CDATA[ Re:Phone switches off automatically ]]> https://forums.lenovo.com/topic/findpost/15174/5102719/5469952 Thu, 28 Oct 2021 21:02:55 +0000 https://forums.lenovo.com/topic/findpost/15174/5102719/5469952 Abhinav008 <![CDATA[ Re:Phone switches off automatically ]]> https://forums.lenovo.com/topic/findpost/15174/5102719/5470282 @ Abhinav008 wrote:

Hello Sunitha, Last week this happened twice.I've added my IMEI number, I've also turned on Motorola Privacy setting.Can yo ]]> Fri, 29 Oct 2021 10:51:25 +0000 https://forums.lenovo.com/topic/findpost/15174/5102719/5470282 AgentSunitha <![CDATA[ Re:Phone switches off automatically ]]> https://forums.lenovo.com/topic/findpost/15174/5102719/5483983 Same happened with me multiple times it reboots randomly. i guess it's a software issue and not with hardware. (and one more thing agents in forums are just human bots hired by motorola.. they're not any of help. they're just copy pasting same replies with some silly steps )

 

< ]]> Sun, 14 Nov 2021 14:58:41 +0000 https://forums.lenovo.com/topic/findpost/15174/5102719/5483983 PrashantNagare <![CDATA[ Re:Phone switches off automatically ]]> https://forums.lenovo.com/topic/findpost/15174/5102719/5484134 Hi bro I am not facing this issue and I am not side of motorola but I am giving q advice ...never buy realme phone..I have realme 3 pro also , and ofcourse some bugs are always there but in there community when I checked mods are just copy paste ..before buying phone , I was checking GT master ed ]]> Sun, 14 Nov 2021 17:55:15 +0000 https://forums.lenovo.com/topic/findpost/15174/5102719/5484134 Rohhit <![CDATA[ Re:Phone switches off automatically ]]> https://forums.lenovo.com/topic/findpost/15174/5102719/5484987 atleast other brands provides proper update changelogs and software upgrade timelines.. whereas these guy's only say's we have no information currently 😂.. check every other post in this forum.. not a single helpful reply by them

]]>
Mon, 15 Nov 2021 18:13:33 +0000 https://forums.lenovo.com/topic/findpost/15174/5102719/5484987 PrashantNagare
<![CDATA[ Re:Phone switches off automatically ]]> https://forums.lenovo.com/topic/findpost/15174/5102719/5488073 @ PrashantNagare wrote:

Same happened with me multiple times it reboots randomly. i guess it's a software issue and not with hardware. (and one more thing ]]> Thu, 18 Nov 2021 18:20:32 +0000 https://forums.lenovo.com/topic/findpost/15174/5102719/5488073 MotorolaTom <![CDATA[ Re:Phone switches off automatically ]]> https://forums.lenovo.com/topic/findpost/15174/5102719/5493475 Tom, i too facing the same issue. My phone restart at any time

]]> Wed, 24 Nov 2021 18:46:11 +0000 https://forums.lenovo.com/topic/findpost/15174/5102719/5493475 vikas_singh <![CDATA[ Re:Phone switches off automatically ]]> https://forums.lenovo.com/topic/findpost/15174/5102719/5493493 @ vikas_singh wrote:

Tom, i too facing the same issue. My phone restart at any time

 

Sorry to hea ]]> Wed, 24 Nov 2021 19:02:22 +0000 https://forums.lenovo.com/topic/findpost/15174/5102719/5493493 MotorolaTom <![CDATA[ Re:Phone switches off automatically ]]> https://forums.lenovo.com/topic/findpost/15174/5102719/5493499 Wed, 24 Nov 2021 19:06:40 +0000 https://forums.lenovo.com/topic/findpost/15174/5102719/5493499 vikas_singh <![CDATA[ Re:Phone switches off automatically ]]> https://forums.lenovo.com/topic/findpost/15174/5102719/5493513 @ vikas_singh wrote:

Restarted the device and then 100 percent charge, as suggest by the team

 

So you did ]]> Wed, 24 Nov 2021 19:18:35 +0000 https://forums.lenovo.com/topic/findpost/15174/5102719/5493513 MotorolaTom <![CDATA[ Re:Phone switches off automatically ]]> https://forums.lenovo.com/topic/findpost/15174/5102719/5494063 My phone just restarted randomly. It happened twicee before too. I was not using the phone when it happened

]]>
Thu, 25 Nov 2021 10:22:14 +0000 https://forums.lenovo.com/topic/findpost/15174/5102719/5494063 Mr.AB12
<![CDATA[ Re:Phone switches off automatically ]]> https://forums.lenovo.com/topic/findpost/15174/5102719/5495887 Sat, 27 Nov 2021 13:31:57 +0000 https://forums.lenovo.com/topic/findpost/15174/5102719/5495887 vikas_singh <![CDATA[ Re:Phone switches off automatically ]]> https://forums.lenovo.com/topic/findpost/15174/5102719/5497984 @ vikas_singh wrote:

Tom, so at my end its totally random, 2-3 days back my phone was on the table and was not in active mode. And then i sudde ]]> Mon, 29 Nov 2021 22:38:40 +0000 https://forums.lenovo.com/topic/findpost/15174/5102719/5497984 MotorolaTom