in MOTOROLA ATRIX™ HD https://forums.lenovo.com/t5/MOTOROLA-ATRIX™-HD/ATRIX-HD-won-t-boot-stuck-at-AT-T-logo/m-p/3191765 MOTOROLA ATRIX™ HD topics Mon, 06 Oct 2014 14:26:59 +0000 201 <![CDATA[ ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191765 For a few days now, Hangouts has been crashing, and Pandora and PocketCasts have been randomly stopping play when connected to BT speakers.  I decided to factory reset the phone.  Didn't realize it could be done from Settings, so used Power/Vol up/Vol down, then selected "Facto ]]> Mon, 06 Oct 2014 14:26:59 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191765 gv11 <![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191766 I am having a very similar problem.  Been going on for several days now.  If it is any consolation, i was unable to get the factory reset option in the android menu interface to work.  Could there be a recent update on a key application that would cause this?

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Mon, 06 Oct 2014 14:38:09 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191766 TLittlep
<![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191767 One additional note.  I am on the verge of leaving the Atix HD and moving on.  The only thing keeping me around is the "impending" release of the Kit Kat update.  However, my patience is wearing very thin with no word from Motorola.

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Mon, 06 Oct 2014 14:41:02 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191767 TLittlep
<![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191768 Actually, you did the reset in the recommended way.  An FDR via the recovery menu is thought to be a more thorough wipe than the menu method.



Let me ask around to see if anyone has any ideas to help.

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Mon, 06 Oct 2014 14:51:23 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191768 crystallet
<![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191769
crystallet said:


Actually, you did the reset in the recommended way.  An FDR via the recovery menu is thought to be a more thorough wipe than the menu method.



Let me ask around to see if anyone has any ideas to help.


View ori ]]>
Mon, 06 Oct 2014 15:30:14 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191772 gv11
<![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191773
TLittlep said:


One additional note.  I am on the verge of leaving the Atix HD and moving on.  The only thing keeping me around is the "impending" release of the Kit Kat update.  However, my patience is wearing very thin with no word fr ]]> Mon, 06 Oct 2014 15:33:47 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191773 gv11 <![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191774

gv1 said:



TLittlep said:


One additional note.  I am on the verge of leaving the Atix HD and moving on.  The only thing keeping me around is the "impending" release of the Kit Kat update.  However, m ]]> Mon, 06 Oct 2014 19:39:03 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191774 crystallet <![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191775

crystallet said:


...Would you like me to see if I can get someone to check on the server to see if anything strange is going on?  You would have to turn on the permission if it's not already set.


View original


The Forum House Rules don't permit di ]]> Mon, 06 Oct 2014 22:44:18 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191778 crystallet <![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191779 Appreciate any help you can provide. You have my permission to access the server but it will still not boot. I plan to try another FDR and stop any updates to see if I have functionality. 

]]> Tue, 07 Oct 2014 00:07:27 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191779 TLittlep <![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191780 I've made the request, but I can't promise anything.  Let's see what happens.

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Tue, 07 Oct 2014 00:58:03 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191780 crystallet
<![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191781 Just to update, the FDR is not working. I have wiped the system, wiped the cache partition and rebooted twice. The phone opens with the Moto animation and then starts the AT&T logo. After a few seconds the logo freezes and the phone is stuck.   It seem to be in the same situation as gv1 ]]> Tue, 07 Oct 2014 01:04:11 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191781 TLittlep <![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191782
TLittlep said:


Just to update, the FDR is not working. I have wiped the system, wiped the cache partition and rebooted twice. The phone opens with the Moto animation and then starts the AT&T logo. After a few seconds the logo freezes and the phone is stuck ]]> Tue, 07 Oct 2014 14:23:44 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191782 gv11 <![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191783  



As i look at the issue of a frozen AHD at the AT&T logo, it appears to have occurred to several folks.  Here is another person on <link removed>.  Are there more of you out there?



I am wondering if there is a problem with some recent Goog ]]> Wed, 08 Oct 2014 01:19:30 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191783 TLittlep <![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191784  



If you are trying to avoid re-rooting, that implies you rooted before. Maybe the leftover exploit or files is the cause of the issue. There is no official way back to stock after rooting, so something you did could be the root cause. 



It is odd that a f ]]> Wed, 08 Oct 2014 01:58:18 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191784 AlphaDog <![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191785 I should clarify that re-rooting was wrong term.  I have never rooted my device.  I agree that the problem seems to be sporadic.  

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Wed, 08 Oct 2014 03:05:12 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191785 TLittlep
<![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191786 Just to update.  I want to thank gv1 for offering the solution that worked for me.  It returned my phone to full function.

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Tue, 14 Oct 2014 20:13:49 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191786 TLittlep
<![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191787 having the same problem.  tried cache wipe didn't work.  trying not to reset and lose data and contacts  any suggestions

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Wed, 15 Oct 2014 02:34:40 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191787 aqua6002
<![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191788 While it won't fix your problem, the best advice I can give you at this point is to backup your contracts and data.  There is no electronic product in the universe that doesn't need to be backed up.  Accidents happen.  Now, with the device acting badly, it's important t ]]> Wed, 15 Oct 2014 10:23:30 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191788 crystallet <![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191789 Hi I have been having the same boot problem with my Motorola Atrix HD it is stuck on the AT&T logo and i have tried many  ways to reset and restart the phone. It has never been modded in any way. i am hoping for some solution to the problem

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Mon, 20 Oct 2014 01:35:01 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191789 Chestnutfox
<![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191790 Can you answer the following?



1- When did this start?



2- Did you let your battery die out completely?



3- Do you recall installing any new apps before this happened?



There seems to be a few all having this issue around the same time h ]]> Mon, 20 Oct 2014 01:41:09 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191790 Eagle328 <![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191791 I'm going to boot mine up and see if I can recreate this issue. I will have to update apps since I have not used it for a while. Maybe I can see what may be causing this.

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Mon, 20 Oct 2014 01:43:45 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191791 Eagle328
<![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191792 1 On thursday around the early afternoonish. my apps were acting a bit weird, when i was opening snapchat google plus would randomly open over it. it got so bad that i decided to turn off the phone and turn it back on. that is when it started.



2 I did let my battery die completely ]]> Mon, 20 Oct 2014 01:47:57 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191792 Chestnutfox <![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191793 I fired mine up when these reports surfaced, and it fired right up. I have not updated any apps yet though. Maybe it is an app update causing the issue. 

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Mon, 20 Oct 2014 01:51:32 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191793 AlphaDog
<![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191794 It could be. it almost seemed like everyone had this problem around the same time. i got a new phone so i am not as worried about it. My phone had been a bit buggy before. it was just that day that it became almost unusable with the apps opening on each other.

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Mon, 20 Oct 2014 01:54:03 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191794 Chestnutfox
<![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191795 I booted mine up and its running just the stock apps. There were a bunch of Google app updates with G+ being one of the more recent ones on Oct 6th. I will install snapchat and see if there is any issue with the 2. By the way my phone booted up fine and even after the app updates.

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Mon, 20 Oct 2014 01:59:29 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191795 Eagle328
<![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191796 I do see a lot of complaints in the playstore after the last snapchat update. Some say there phones reboot until its deleted...... I will give it a shot.

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Mon, 20 Oct 2014 02:01:32 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191796 Eagle328
<![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191797 i noticed that hangouts and maps were especially glitchy. i would be doingsomething completley different and i would get a popup that said maps has stopped working 

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Mon, 20 Oct 2014 02:02:20 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191797 Chestnutfox
<![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191798 Snapchat updated on the 17th too... But some Google ones happened to update around the OP's post here as well.

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Mon, 20 Oct 2014 02:03:50 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191798 Eagle328
<![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191799 wow thats so weird.i just thought i happened upon a bug and it ends up other people are having the same problems. i saw that people were able to fix their phones by modding them but i dont understand that because in order to mod the phone youd have to be able to plug it in the computer right? my ]]> Mon, 20 Oct 2014 02:06:53 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191799 Chestnutfox <![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191800 There is ways to flash the phone but were not allowed to discuss it on this forum. I have installed snapchat and I have rebooted fine. I will let it run for a few days to see what happens.

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Mon, 20 Oct 2014 02:10:52 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191800 Eagle328
<![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191801 ok im kindof afraid to download snapchat on my new phone now :/

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Mon, 20 Oct 2014 02:11:44 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191801 Chestnutfox
<![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191802 Well, it installed fine on my HD. I'm sure you have a new phone running KitKatt and I would think more would be complaining of their phones being stuck at boot. I really wouldn't worry as much so so many use the app and not as many still have the HD. If you start to have any weird issues ]]> Mon, 20 Oct 2014 02:18:14 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191802 Eagle328 <![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191803 alrighty. ill probably just wait until the next snapchat updateto use it. thanks for the help btw :)

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Mon, 20 Oct 2014 02:35:54 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191803 Chestnutfox
<![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191804
Chestnutfox said:


Hi I have been having the same boot problem with my Motorola Atrix HD it is stuck on the AT&T logo and i have tried many  ways to reset and restart the phone. It has never been modded in any way. i am hoping for some solution to the ]]> Tue, 21 Oct 2014 21:26:59 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191804 Mark_Emeritus <![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191805 Update: So far my HD has been working fine and rebooting without issue as of yet but I'm not using it all day like I would my main phones. Hopefully Mark can help with this on his end.

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Tue, 21 Oct 2014 21:43:39 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191805 Eagle328
<![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191806 If you have registered devices but the current device that is having the problem isn't registered, ensure you register the device.



Mark

Forums Manager

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Tue, 21 Oct 2014 22:00:24 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191806 Mark_Emeritus
<![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191807 I am having the same problem. I didn't download any apps and have never modified my phone in any way. Some of the apps started getting glitchy so I restarted the phone and it froze at the at&t logo. I tried wiping cache and doing a factory reset from doing hard reset to no luck. I have ev ]]> Sat, 25 Oct 2014 20:11:47 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191807 JS8 <![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191808 This same problem just started for me.  I didn't really pay attention but the  maps thing mentioned here caught my eye.  It would open whether i was touching my phone or not and then just this morning, I attempted to  use the phone and the screen kept returning to the  ]]> Sat, 25 Oct 2014 20:19:28 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191808 siar1 <![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191809 Problem just started happening this past Friday for me, (10-23-2014)



I was connected to wifi for the first time in a few weeks the night before, so I imagine my phone auto-updated some of it's apps, but I don't have anything goofy on there, nor do I mod. I don't feel I ]]> Mon, 27 Oct 2014 03:47:50 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191809 Icelement <![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191810

JS8 said:


I am having the same problem. I didn't download any apps and have never modified my phone in any way. Some of the apps started getting glitchy so I restarted the phone and it froze at the at&t logo. I tried wiping cache and doing a factory re ]]> Mon, 27 Oct 2014 19:07:12 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191810 Mark_Emeritus <![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191811

siar said:


This same problem just started for me.  I didn't really pay attention but the  maps thing mentioned here caught my eye.  It would open whether i was touching my phone or not and then just this morning, I attempted to  use the ]]> Mon, 27 Oct 2014 19:08:24 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191811 Mark_Emeritus <![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191812

Icelement said:


Problem just started happening this past Friday for me, (10-23-2014)



I was connected to wifi for the first time in a few weeks the night before, so I imagine my phone auto-updated some of it's apps, but I don't have anyt ]]> Mon, 27 Oct 2014 19:10:04 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191812 Mark_Emeritus <![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191813

Mark (Forums Manager) said:



Icelement said:


Problem just started happening this past Friday for me, (10-23-2014)... Tue, 28 Oct 2014 12:47:49 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191816 Mark_Emeritus <![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191817



I just did that hard reset with rebooting the system/wiping everything clean, and it still is doing the same logo thing yours is. I don't know what to do I'm at a loss.


View origi ]]> Tue, 28 Oct 2014 12:51:09 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191817 Mark_Emeritus <![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191818 I pressed the power button/volume up button and when I got the Android with the exclamation point coming out of his tummy I got to the menu and wiped it clean, then did the "reboot the system" choice and it still is freezing at the AT&T logo screen. It's making the sounds when i ]]> Tue, 28 Oct 2014 13:34:39 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191818 Sarah24 <![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191819
Sarah said:


I pressed the power button/volume up button and when I got the Android with the exclamation point coming out of his tummy I got to the menu and wiped it clean, then did the "reboot the system" choice and it still is freezing at the AT& ]]> Tue, 28 Oct 2014 13:49:56 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191819 Mark_Emeritus <![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191820 Oh okay, when I click on it though it's telling me that the permission is denied to view that now?

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Tue, 28 Oct 2014 13:51:35 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191820 Sarah24
<![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191821 If you have an ATRIX HD, open the SIM Slot door and the IMEI should be printed(Very small) on the door. Please register your phone using this 15 digit number.



Mark

Forums Manager

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Tue, 28 Oct 2014 13:55:29 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191821 Mark_Emeritus
<![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191822 I just did that...it said I was already registered. I think I did that last night. Is there somewhere else I need to register it than on this website?

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Tue, 28 Oct 2014 13:59:37 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191822 Sarah24
<![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191823
Sarah said:


Oh okay, when I click on it though it's telling me that the permission is denied to view that now?


View original


That's odd... What is the error when ]]> Tue, 28 Oct 2014 14:09:30 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191823 Mark_Emeritus <![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191824 This is what it says when I click on "Atrix HD External Reset":






Permission Denied



This answer is no longer available.




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Tue, 28 Oct 2014 14:11:51 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191824 Sarah24
<![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191825
Sarah said:


I just did that...it said I was already registered. I think I did that last night. Is there somewhere else I need to register it than on this website?


View original
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Tue, 28 Oct 2014 14:20:34 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191825 Mark_Emeritus
<![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191826 tried everything  still stuck on at and t logo   reset using external buttons  still the same  help please

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Sat, 01 Nov 2014 13:55:07 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191826 aqua6002
<![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191827
So you did reset, it completes but still doesn't boot?

Mark ]]>
Sat, 01 Nov 2014 15:45:52 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191827 Mark_Emeritus
<![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191828 yes still doing same thing   still stuck on at and t screen 

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Sat, 01 Nov 2014 15:51:06 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191828 aqua6002
<![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191829 just found out after first post today my daughters phone doing same   we have three atrix hd's  only my husband's is working ok  so far

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Sat, 01 Nov 2014 15:55:53 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191829 aqua6002
<![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191830 Hi Motorola friends I have encounter the same behavior on my girlfriend’s phone, I have already tried the “Wipe data / factory reset" and wipe cache many times and it would still get stuck at the AT&T logo, I will appreciate if anyone can please PM the fix.



&n ]]> Sun, 02 Nov 2014 04:06:20 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191830 Bebedero <![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191831

Mark (Forums Manager) said:



JS8 said:


I am having the same problem. I didn't download any apps and have never modified my phone in any way. Some of the apps started getting glitchy so I restarted the phone and it froze ]]> Sun, 02 Nov 2014 07:02:42 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191831 JS8 <![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191832 Managed to fix the problem by using software called “[Reference removed]” and flashing the stock firmware Blur_Version.98.5.38.MB886.ATT.en.US



Now the phone boots everytime!



Hope it works for you as well smileyView original Mon, 03 Nov 2014 14:20:18 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191836 Mark_Emeritus <![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191837

Bebedero said:


Hi Motorola friends I have encounter the same behavior on my girlfriend’s phone, I have already tried the “Wipe data / factory reset" and wipe cache many times and it would still get stuck at the AT&T logo, I will appreciate ]]> Mon, 03 Nov 2014 14:21:30 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191837 Mark_Emeritus <![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191838 Yes it is! I already placed the answer for this problem please use [Reference removed] and flash the firmware.

]]> Mon, 03 Nov 2014 14:30:09 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191838 Bebedero <![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191839
Bebedero said:


Yes it is! I already placed the answer for this problem please use [Reference removed]  and flash the firmware.


View original


@Bebedero-



]]>
Mon, 03 Nov 2014 14:44:15 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191839 Mark_Emeritus
<![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191840 Not a problem. Can send one. Just let me know how and where to send to. Thanks Mark

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Mon, 03 Nov 2014 20:00:08 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191840 aqua6002
<![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191841
aqua6002 said:


Not a problem. Can send one. Just let me know how and where to send to. Thanks Mark


View original

Please add a phone number to IMEI because the rest of the numbers of the phone have been wiped away



 

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Sat, 08 Nov 2014 19:38:27 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191844 Dkerns16
<![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191845 We're working to collect a phone to determine the cause. Once we have collected the phone and investigated the device we'll determine if there is anything that you can do on the phone to recover it.



Mark

Forums Manager

]]>
Sat, 08 Nov 2014 20:00:29 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191845 Mark_Emeritus
<![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191846 Mark, I have a Motorola Atrix HD also stuck at AT&T globe. Tried your 14-step recommended fix to no avail. All steps worked like you said they should but phone can't get beyond AT&T globe logo. My IMEI is posted to my profile. Desperate for a permanent fix to this issue. Spent hours t ]]> Sat, 08 Nov 2014 20:29:58 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191846 pumpkins3 <![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191847 If you are in Chicago i will drive it to you ]]> Sat, 08 Nov 2014 20:32:06 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191847 GeekTropical <![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191848
GeekTropical said:



If you are in Chicago i will drive it to you

View original

On Monday or when? We don't have anyone in Chicago to meet you today/tomor ]]> Sat, 08 Nov 2014 21:21:47 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191848 Mark_Emeritus <![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191849 Mark. Simple question. Can you help?

]]> Sat, 08 Nov 2014 21:25:32 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191849 pumpkins3 <![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191850
pumpkins3 said:


Mark, I have a Motorola Atrix HD also stuck at AT&T globe. Tried your 14-step recommended fix to no avail. All steps worked like you said they should but phone can't get beyond AT&T globe logo. My IMEI is posted to my profile. Despe ]]> Sat, 08 Nov 2014 21:28:06 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191850 Mark_Emeritus <![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191851

Dkerns16 said:


Like everyone else ive been having the same issue with it not booting up. the problem is that i cant really see the IMEI because the rest of the numbers of the phone have been wiped away


]]>
Sat, 08 Nov 2014 23:37:14 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191851 AlphaDog
<![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191852
Mark (Forums Manager) said:



GeekTropical said:



If you are in Chicago i will drive it to you

View original


On Monday or ]]> Sat, 08 Nov 2014 23:54:32 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191852 GeekTropical <![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191853 Mark, can I mail my phone to you?

]]>
Sat, 08 Nov 2014 23:58:20 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191853 pumpkins3
<![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191854 I think they are by the Sim card. Maybe worn off??  ]]> Sun, 09 Nov 2014 00:08:05 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191854 Eagle328 <![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191855 By the way, I know exactly when this happened. I was looking inside of facebook for a you tube video. The video page came up.. not sure if it started but then it went reboot... dead. A similar thing happened to me with my Attrix 4g and had to get it swapped when on travel. I think it might be rel ]]> Sun, 09 Nov 2014 00:08:21 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191855 GeekTropical <![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191856 I'm having the same problem. Phone gets to the AT&T logo and sounds play, but then it freezes there. The problem just started this morning. However, for the last couple of days I've noticed that Google+ tries to randomly open (as someone else also reported; I don''t know if th ]]> Tue, 11 Nov 2014 13:59:37 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191856 fsu92john <![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191857 Looks like Motorola is going the way of Nokia, Blackberry, Yahoo, AOL and NetZero. In other words, irrelevancy.  Good acquisition Lenovo!

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Tue, 11 Nov 2014 14:13:25 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191857 pumpkins3
<![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191858
pumpkins3 said:


Looks like Motorola is going the way of Nokia, Blackberry, Yahoo, AOL and NetZero. In other words, irrelevancy.  Good acquisition Lenovo!


View original

]]>
Tue, 11 Nov 2014 14:51:59 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191858 AlphaDog
<![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191859
pumpkins3 said:


Mark, can I mail my phone to you?


View original

We already have a phone coming back that has just arrived late yesterday and is under observation.


Tue, 11 Nov 2014 15:38:16 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191859 Mark_Emeritus
<![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191860
AlphaDog said:



Dkerns16 said:


Like everyone else ive been having the same issue with it not booting up. the problem is that i cant really see the IMEI because the rest of the number ]]> Tue, 11 Nov 2014 21:05:20 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191860 Dkerns16 <![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191861 You should be able to log into your AT&T account, or call them to get your IMEI number. If you still have the box, it would be on that. 

]]> Tue, 11 Nov 2014 21:13:53 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191861 AlphaDog <![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191862 Having the same problem. Gets to the AT&T logo and stops. I did a hard key reset with no success. Very difficult to turn the phone off; at the lock-up screen the power button will turn off the phone (it vibrates about 5 times), but it immediately restarts. Boots up until the lock-up AT&a ]]> Wed, 12 Nov 2014 01:09:58 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191862 IamZim <![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191863
Mark (Forums Manager) said:



pumpkins3 said:


Mark, can I mail my phone to you?


View original


We already have a phone coming back that ]]> Wed, 12 Nov 2014 14:45:27 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191863 IamZim <![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191864 Still not able to get past the AT&T logo screen. Any progress on this issue? I'm not eligible for an upgrade until January, and I need my phone.

]]>
Thu, 13 Nov 2014 16:10:19 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191864 fsu92john
<![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191865 I would like to note that a second phone I have now, also bricked upon updating to kitkat 4.4.4... now the reason I mention this here is because it might be a combination of software that does not play well that all of us happen to have installed and some common aspect of motorola software across ]]> Thu, 13 Nov 2014 16:15:31 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191865 GeekTropical <![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191866 @GeekTropical - There is no official 4.4.4 release for this phone yet - so if you bricked your phone, it would be a different issue. Also, Atrix HD was official updated to JellyBean. 

]]>
Thu, 13 Nov 2014 17:38:56 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191866 AlphaDog
<![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191867 Motorola has now had a phone for a week, to ascertain the software problem, and hasn't posted any updates or comments. I don't know how customers from early October could still be waiting for a fix.



This is my work phone, and I must travel Wednesday of next week. If there ]]> Fri, 14 Nov 2014 15:32:47 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191867 IamZim <![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191868

IamZim said:


Motorola has now had a phone for a week, to ascertain the software problem, and hasn't posted any updates or comments. I don't know how customers from early October could still be waiting for a fix.



This is my work phone, a ]]> Fri, 14 Nov 2014 15:58:55 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191868 AlphaDog <![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191869

AlphaDog said:



IamZim said:


Motorola has now had a phone for a week, to ascertain the software problem, and hasn't posted any updates or comments. I don't know how customers from early October could still be waiting ]]> Fri, 14 Nov 2014 20:51:54 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191869 IamZim <![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191870 Mon, 17 Nov 2014 00:00:20 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191870 Dkerns16 <![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191871 I've been having the same issue since May. Bought a different phone since then, but would like to see if I can get this one fixed so I can give it to one of my kids to use. IMEI number is part of my profile.



This phone is difficult to power off as well.

]]> Mon, 17 Nov 2014 16:02:46 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191871 JKleyheeg <![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191872 Can Motorola please provide an update? Has this issue been resolved? If so, will the fix be posted somewhere? Anybody???

]]>
Thu, 20 Nov 2014 11:37:56 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191872 pumpkins3
<![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191873
pumpkins3 said:


Can Motorola please provide an update? Has this issue been resolved? If so, will the fix be posted somewhere? Anybody???


View original


We've evaluated ]]> Thu, 20 Nov 2014 13:23:45 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191873 Mark_Emeritus <![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191874 I had the following apps installed on the device (in order of most regularly used):



Email (hotmail, gmail, yahoo, MS Outlook), Seeking Alpha, Bloomberg, Mint, Stop & Shop, Linked-In, Facebook, YouTube, Google Maps, OneDrive, Weather Channel, Flixster, AccuWeather, GasBuddy, Bo ]]> Thu, 20 Nov 2014 15:55:19 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191874 pumpkins3 <![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191875 Did you have any apps that were force closing or acting strange prior to this issue?  ]]> Thu, 20 Nov 2014 16:04:06 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191875 Eagle328 <![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191876 I can't recall specifically. I remember the previous boot took a lot longer than usual so it wasn't working well before it stopped booting altogether. Based on what I was probably using at the time, my guess is the culprit was either an email app, Seeking Alpha or Bloomberg. As for what w ]]> Thu, 20 Nov 2014 16:10:28 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191876 pumpkins3 <![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191877

pumpkins3 said:


I can't recall specifically. I remember the previous boot took a lot longer than usual so it wasn't working well before it stopped booting altogether. Based on what I was probably using at the time, my guess is the culprit was either an ]]> Thu, 20 Nov 2014 16:28:25 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191877 Mark_Emeritus <![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191878 No problems since applying the "outside" recovery method. Fortunately, my
wife and daughter's ATRIX HDs have not experienced the issue, but they are
nowhere near as active with apps as I am. ]]>
Thu, 20 Nov 2014 18:32:05 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191878 gv11
<![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191879 gv1, would you please privately email me with the steps for "applying the outside recovery method"?  I can be reached at mcb5638@excite.com.  Thanks very much!

]]>
Thu, 20 Nov 2014 19:30:26 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191879 pumpkins3
<![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191880 gv1, I will pay you if you can help me get my phone to work. mcb5638@excite.com

]]>
Fri, 21 Nov 2014 21:15:32 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191880 pumpkins3
<![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191881 I started having this same problem with my Atria HD yesterday. Any resolution would be greatly appreciated.

]]>
Sat, 29 Nov 2014 05:03:50 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191881 skeeter824
<![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191882 Following are my recommended resolution steps:



1. Buy another phone that's not made by Motorola.



2. Buy an unlocked phone. Locked phones tied to a carrier like AT&T include bloatware that ends up failing (fatally in this case) at some point as you add and u ]]> Sat, 29 Nov 2014 13:24:58 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191882 pumpkins3 <![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191883 I understand the frustration, but I disagree with most of your comments. Let's look at the facts:



  1. The Atrix HD was released Feb. 2011 - almost 4 years ago

  2. The issue affects a very small number of people

  3. locked vs. unlocked has nothing to ]]> Sat, 29 Nov 2014 13:41:49 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191883 AlphaDog <![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191884 AlphaDog, I appreciate your response since we haven't heard from anyone at Motorola for over a week.  Let me respond to your points one by one:



    1. Interesting how a phone that was released 4 years ago was still being offered by AT&T 2 years later. Also interesting how ]]> Sat, 29 Nov 2014 14:05:13 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191884 pumpkins3 <![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191885 The phone warranty vs. contract lock has existed since 2 year contracts started. It applies to every manufacturer. And if you drop and break your phone in the first 30 days, you have no warranty coverage, but you still have a 2 year contract. So comparing the warranty period to the contract term ]]> Sat, 29 Nov 2014 14:28:14 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191885 AlphaDog <![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191886 I too have the same problem, phone was never modded, rooted ,just installed a few games or apps here and there phone ran great ......after latest OTA update phone decided to decline in performance all symptoms above started appearing one by one.....app or game hangs or crashes, random reboots, co ]]> Sat, 13 Dec 2014 02:33:12 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191886 Kendawg1 <![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191887 Well since my phone was out of warranty , owned the phone long enough to surpass the warranty.



    I decided to try and fix this issue myself. Looking all over the internet to some other known websites, which I will not name here due to rules, I was able to flash stock firmwar ]]> Sun, 21 Dec 2014 23:20:05 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191887 Kendawg1 <![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191888

    Kendawg said:


    Well since my phone was out of warranty , owned the phone long enough to surpass the warranty.



    I decided to try and fix this issue myself. Looking all over the internet to some other known websites, ]]> Wed, 28 Jan 2015 21:52:21 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191888 Nerjaro <![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191889 Following Mark's instructions, I have performed a couple of times a factory reset, and clear the cache with the same result:  a frozen ATT logo in the screen.  I even stop at an ATT service repair center and they recomended to switch to a new phone.  The sad thing is that this ]]> Mon, 02 Feb 2015 18:42:31 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191889 H3ctor <![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191890 Mark? Are you still around?



    I'm have the same problems as everyone else. Factory reset per your directions and rebooted to the AT&T screen. I have reset numerous times with the same result. Motorola Device Manager does not recognize the phone. I've added IMEI number to ]]> Thu, 26 Mar 2015 16:15:03 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191890 abseibt <![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191891 I am having the same problem. It is stuck there so I don't know what to do. If I press the start button for several seconds it will restart but will stuck again at the ATT logo.



    Is there a way to shut it off?

    ]]>
    Tue, 21 Apr 2015 01:42:03 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191891 DTerrell
    <![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191892 Same thing happened to me last night.  I updated some apps, then noticed it was running very slowly.  Then I got a notification that and Android file stopped working (sorry, didn't notice which one), so I rebooted and that's when it got stuck on the AT&T logo.

    ]]>
    Tue, 30 Jun 2015 12:32:40 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191892 JerseyJoe1
    <![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191893 Sat, 12 Sep 2015 03:27:32 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191893 Atomicerection <![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191894 I have been looking for a fix for this for 8 months now. Just came across this forum. I have the same problem and would like to get it fixed also. Please help me too.

    ]]>
    Wed, 30 Dec 2015 02:38:22 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191894 soks3d
    <![CDATA[ Re: ATRIX HD won't boot, stuck at AT&T logo ]]> https://forums.lenovo.com/topic/findpost/1707/3191765/3191895 soks3d@gmail.com is my email to send me info. I do have another phone.

    ]]>
    Wed, 30 Dec 2015 03:01:28 +0000 https://forums.lenovo.com/topic/findpost/1707/3191765/3191895 soks3d