in Moto Z² Force https://forums.lenovo.com/t5/Moto-Z²-Force/Edited-Contacts-not-saving-changes/m-p/4031381 Moto Z² Force topics Mon, 02 Apr 2018 18:56:32 +0000 Moto_Z2_Force <![CDATA[ ]]> https://forums.lenovo.com/topic/findpost/2359/4031381/4031381 On 03/09/18 I posted ref periodically getting an alert some contacts could not be sync'd because of a conflict. I have now determined that the conflict has to do with the native Contacts app in my fairly new Moto Z2 Force not always being able to retain changes made when a contact is edited, then ]]> Mon, 02 Apr 2018 18:56:32 +0000 https://forums.lenovo.com/topic/findpost/2359/4031381/4031381 DepotTech18 <![CDATA[ Re: Edited Contacts not saving changes ]]> https://forums.lenovo.com/topic/findpost/2359/4031381/4032467 Hi DepotTech18,

 

This is quite odd. We have tried duplicating the issue you have following the steps we thought you have done, but we are unable to dupl ]]> Tue, 03 Apr 2018 19:06:26 +0000 https://forums.lenovo.com/topic/findpost/2359/4031381/4032467 Agent_JM <![CDATA[ Re: Edited Contacts not saving changes ]]> https://forums.lenovo.com/topic/findpost/2359/4031381/4032572 Not sure how to make a video of this, nor how to reply privately. I did update my IMEI, etc info, on this site, verified Privacy settings on the phone, and do allow you and your co-workers access to my apps as needed for troubleshooting. All I am trying to do is ensure my contacts sync accurately ]]> Tue, 03 Apr 2018 21:13:12 +0000 https://forums.lenovo.com/topic/findpost/2359/4031381/4032572 DepotTech18 <![CDATA[ Re: Edited Contacts not saving changes ]]> https://forums.lenovo.com/topic/findpost/2359/4031381/4033092 Additional troubleshooting. Last night I Force stopped the Outlook Mobile app, and cleared it's cache. I then added a Work Fax # to a contact that previously had no such #. When Saved, the native Contacts app showed the Work # and the new Work Fax # properly. Outlook.com web page and Outlook Mobi ]]> Wed, 04 Apr 2018 10:54:20 +0000 https://forums.lenovo.com/topic/findpost/2359/4031381/4033092 DepotTech18 <![CDATA[ Re: Edited Contacts not saving changes ]]> https://forums.lenovo.com/topic/findpost/2359/4031381/4035922 Hi DepotTech18,

 

We tried duplicating this concern but we were unable to. We'd like to learn more about this so we can assist further. I send you a PM. ]]> Fri, 06 Apr 2018 18:42:08 +0000 https://forums.lenovo.com/topic/findpost/2359/4031381/4035922 Agent_JM