in K8 [XT1902] Smartphones https://forums.lenovo.com/t5/K8-XT1902-Smartphones/K8-Note-Motherboard-Failure-Issue-Very-high-and-Lenovo-is-simply-making-customer-responsible-for/m-p/4304230 K8 [XT1902] Smartphones topics Mon, 17 Dec 2018 10:22:47 +0000 lp06_en <![CDATA[ ]]> https://forums.lenovo.com/topic/findpost/2389/4304230/4304230 My K8 Note suddenly got hang on 10/11/2018. When i switched it off but when I tried to switch On, The Home Screen was not going beyond Lenove Home page. On 10th evening I tried all possible resolution as per the online guideline from Lenovo. But could not succeed. Next day on 11/11/2018, I took i ]]> Mon, 17 Dec 2018 10:22:47 +0000 https://forums.lenovo.com/topic/findpost/2389/4304230/4304230 K8CUSTOMER <![CDATA[ Re: K8 Note Motherboard Failure Issue.... Very high and Lenovo is simply making customer responsible ]]> https://forums.lenovo.com/topic/findpost/2389/4304230/4304366 Mon, 17 Dec 2018 13:09:53 +0000 https://forums.lenovo.com/topic/findpost/2389/4304230/4304366 Prakash938Kumar <![CDATA[ Re: K8 Note Motherboard Failure Issue.... Very high and Lenovo is simply making customer responsible ]]> https://forums.lenovo.com/topic/findpost/2389/4304230/4305431 LENOVO SERVICE CENTRE EMPLOYEES ARE RIDICULOUS AND SEE CUSTOMER AS "GOLDEN EGG HATCHING HEN". MOREOVER, LENOVO AGENTS HERE IN THIS FORUM ARE DEAF, DUMB AND BLIND. THEY DON'T REPLY. AND WHEN REPLY THEN TOO AS A RECORDED TELEROBOT. 

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Tue, 18 Dec 2018 09:11:09 +0000 https://forums.lenovo.com/topic/findpost/2389/4304230/4305431 arjundixit48a
<![CDATA[ Re: K8 Note Motherboard Failure Issue.... Very high and Lenovo is simply making customer responsible ]]> https://forums.lenovo.com/topic/findpost/2389/4304230/4305840 You are absolutely right. That starts from the Top Boss from Mr Yuanqing Yang to Mr Ken Wong to Mr Rahul Agarwal to his their India Team. It seems all have one Corporate Vision, Cheat Customer and make the customer pay even if it is their Product Issue. Let's start a #LenovoInCheatingCustomer. My ]]> Tue, 18 Dec 2018 16:26:12 +0000 https://forums.lenovo.com/topic/findpost/2389/4304230/4305840 K8CUSTOMER <![CDATA[ Re: K8 Note Motherboard Failure Issue.... Very high and Lenovo is simply making customer responsible ]]> https://forums.lenovo.com/topic/findpost/2389/4304230/4306653
 wrote:

My K8 Note suddenly got hang on 10/11/2018. When i switched it off but when I tried to switch On, The Home Screen was not going beyond Lenove Home page. On 10th evening I tried all possible resolution as per the online guidelin ]]> Wed, 19 Dec 2018 06:53:24 +0000 https://forums.lenovo.com/topic/findpost/2389/4304230/4306653 Agent_Nikh <![CDATA[ Re: K8 Note Motherboard Failure Issue.... Very high and Lenovo is simply making customer responsible ]]> https://forums.lenovo.com/topic/findpost/2389/4304230/4306845 Dear Mr Nikh

 

I am sorry you don't understand my concern. Is it resolution by giving some discounts??? when on 1st inspection your team asked me to pay for the repair as the set is out of warranty for 10 hrs and on insisting to consider under warranty, your team pointed out the hands ]]> Wed, 19 Dec 2018 11:45:23 +0000 https://forums.lenovo.com/topic/findpost/2389/4304230/4306845 K8CUSTOMER <![CDATA[ Re: K8 Note Motherboard Failure Issue.... Very high and Lenovo is simply making customer responsible ]]> https://forums.lenovo.com/topic/findpost/2389/4304230/4379737 Seriously lenovo India had some serious issue with their customers. My k8 Note suddenly went off and starts again and again. I went to service center and they told me to wait while they diagnoise the device. What they told me is that your mother board need replacement and they asked ₹ 15958 for t ]]> Sun, 10 Mar 2019 21:12:07 +0000 https://forums.lenovo.com/topic/findpost/2389/4304230/4379737 Arafat92 <![CDATA[ Re: K8 Note Motherboard Failure Issue.... Very high and Lenovo is simply making customer responsible ]]> https://forums.lenovo.com/topic/findpost/2389/4304230/4415791 was a regular lenovo customer, a had bought lenovo a7000 when its launched and later i had shifted to K8 NOTE as soon as it launches. It just passed one year after i bought the phone, just when the warranty is over, the phone is restaring continously, i look after  the phone like a gem, don even ]]> Sat, 27 Apr 2019 06:40:16 +0000 https://forums.lenovo.com/topic/findpost/2389/4304230/4415791 pravikravi <![CDATA[ Re: K8 Note Motherboard Failure Issue.... Very high and Lenovo is simply making customer responsible ]]> https://forums.lenovo.com/topic/findpost/2389/4304230/4415792 Sat, 27 Apr 2019 06:40:51 +0000 https://forums.lenovo.com/topic/findpost/2389/4304230/4415792 pravikravi <![CDATA[ Re: K8 Note Motherboard Failure Issue.... Very high and Lenovo is simply making customer responsible ]]> https://forums.lenovo.com/topic/findpost/2389/4304230/4415794 They reating customers very badly, Due to their bad design, we need to suffer. All customers having same issue. I think we need to file a case in consumer court regarding he same.
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Sat, 27 Apr 2019 06:43:21 +0000 https://forums.lenovo.com/topic/findpost/2389/4304230/4415794 pravikravi
<![CDATA[ Re: K8 Note Motherboard Failure Issue.... Very high and Lenovo is simply making customer responsible ]]> https://forums.lenovo.com/topic/findpost/2389/4304230/4428999 My k8 Note suddenly went off and starts again and again after the patch update. I called customer care and they told me to hard reset the phone. After that my phone restarts more than 5 times in a day. I went to service center and they told me that they will update the software. After some ]]> Tue, 14 May 2019 16:22:47 +0000 https://forums.lenovo.com/topic/findpost/2389/4304230/4428999 SandeepKumar3 <![CDATA[ Re: K8 Note Motherboard Failure Issue.... Very high and Lenovo is simply making customer responsible ]]> https://forums.lenovo.com/topic/findpost/2389/4304230/4436653 Even I Tooo had same issue.....My Lenovo K8 Note purchased in November 2017, has started giving same problem of Re-booting and not switching ON.....when i went to Ghatkopar (West) Service Centre....They checked and said MotherBoard needs to be replaced and which will cost you almost 80% value of ]]> Thu, 23 May 2019 11:58:11 +0000 https://forums.lenovo.com/topic/findpost/2389/4304230/4436653 ajayswam <![CDATA[ Re: K8 Note Motherboard Failure Issue.... Very high and Lenovo is simply making customer responsible ]]> https://forums.lenovo.com/topic/findpost/2389/4304230/4439505 On Saturday evening I got a call from Lenovo support and they were saying that they will give 20% more discount that is now motherboard cost will be Rs 6400/-. I told them that this is your phone and patch fault so I will not bear this money. 

Requesting all the people who has similar issue ]]> Mon, 27 May 2019 05:55:43 +0000 https://forums.lenovo.com/topic/findpost/2389/4304230/4439505 SandeepKumar3 <![CDATA[ Re: K8 Note Motherboard Failure Issue.... ]]> https://forums.lenovo.com/topic/findpost/2389/4304230/4453915 A week ago suddenly my phone restarted automatically and stuck on boot menu. ...After restarting few times I have formatted the phone but the same problem ... ..I have visited Lenovo care and the guy said the motherboard is damaged ....and the motherboard MRP is 16000 rupees. ..I have bought the ]]> Fri, 14 Jun 2019 20:34:03 +0000 https://forums.lenovo.com/topic/findpost/2389/4304230/4453915 SDDey <![CDATA[ Lenovo 8 Note Motherboard Issue.... ]]> https://forums.lenovo.com/topic/findpost/2389/4304230/4454872 I was Lenovo fan, i buy K4 note from flash sale was waiting for this since 2 month's.. and finally i got it is really a very amazing Mobile till yet i ever seen.. and I'm still using now.. After purchase k4, i buy k8 Killer note for my Father and its also amazing.. ultra fine...

 

But ]]> Sun, 16 Jun 2019 17:01:05 +0000 https://forums.lenovo.com/topic/findpost/2389/4304230/4454872 Mohits1 <![CDATA[ Re: K8 Note Motherboard Failure Issue.... Very high and Lenovo is simply making customer responsible ]]> https://forums.lenovo.com/topic/findpost/2389/4304230/4477401 Sunday 14july  I'm having continue hanging & auto reboot problem in my K8note, today I was visiting service 

Centre in Borivali, but problem not solved my mobile currently out of warranty they said you need  to change motherboard & charges for 8500. This problem start from Mar ]]> Tue, 16 Jul 2019 10:03:27 +0000 https://forums.lenovo.com/topic/findpost/2389/4304230/4477401 Vijaylic <![CDATA[ Re: K8 Note Motherboard Failure Issue.... Very high and Lenovo is simply making customer responsible ]]> https://forums.lenovo.com/topic/findpost/2389/4304230/4499799 My Lenovo K8 note got hang on 8/8/19 and it didn't switch on again as it remained on the Lenovo screen. This issue occuring from past 15 days but it used to get on but now it's not even switching on. I came to an authorized lenovo service center in Visakhapatnam on 12-8-19. They said the phone is ]]> Mon, 12 Aug 2019 07:32:14 +0000 https://forums.lenovo.com/topic/findpost/2389/4304230/4499799 SaiSowmyaY <![CDATA[ Re: K8 Note Motherboard Failure Issue.... Very high and Lenovo is simply making customer responsible ]]> https://forums.lenovo.com/topic/findpost/2389/4304230/4500917 Tue, 13 Aug 2019 09:57:06 +0000 https://forums.lenovo.com/topic/findpost/2389/4304230/4500917 bljaga_mys <![CDATA[ Re: K8 Note Motherboard Failure Issue.... Very high and Lenovo is simply making customer responsible ]]> https://forums.lenovo.com/topic/findpost/2389/4304230/4500920 Tue, 13 Aug 2019 09:59:29 +0000 https://forums.lenovo.com/topic/findpost/2389/4304230/4500920 bljaga_mys <![CDATA[ Re: K8 Note Motherboard Failure Issue.... Very high and Lenovo is simply making customer responsible ]]> https://forums.lenovo.com/topic/findpost/2389/4304230/4504559 Hi,

I feel disappointed to know that the motherboard issue of the Lenovo K8 is not  so unfrequent.

I was using this phone for the last 2 years and to be frank, I was pretty happy with the way it was performing, until it stopped to go beyond the starting lenovo page last week. It was s ]]> Sat, 17 Aug 2019 14:29:51 +0000 https://forums.lenovo.com/topic/findpost/2389/4304230/4504559 An16082019 <![CDATA[ Re: K8 Note Motherboard Failure Issue.... Very high and Lenovo is simply making customer responsible ]]> https://forums.lenovo.com/topic/findpost/2389/4304230/4514953 SOLVED SOLVED SOLVED

 

SUCCESS SUCCESS SUCCESS

 

IT IS 100% WORKING NOW, THE PROBLEM OF RESTARTING AND BOOT LOOP HAS GONE COMPLETELY!

 

To all of my fellow Lenovo K8 note users if you are facing with the problem of boot loop, freezing and constant restarting of ]]> Fri, 30 Aug 2019 04:08:51 +0000 https://forums.lenovo.com/topic/findpost/2389/4304230/4514953 CharleneBG <![CDATA[ Re: K8 Note Motherboard Failure Issue.... Very high and Lenovo is simply making customer responsible ]]> https://forums.lenovo.com/topic/findpost/2389/4304230/4538374 On August 2019 My phone got Stucked and I just restarted it by pressing and holding the power button for some seconds. After that my phone is automatically restarting again and again. 

Then I went for an inspection on nearest Lenovo authorised service centre and they told that it's the prob ]]> Sun, 29 Sep 2019 07:04:10 +0000 https://forums.lenovo.com/topic/findpost/2389/4304230/4538374 SMRithuL <![CDATA[ Re: K8 Note Motherboard Failure Issue.... Very high and Lenovo is simply making customer responsible ]]> https://forums.lenovo.com/topic/findpost/2389/4304230/4588063 Sun, 01 Dec 2019 10:21:38 +0000 https://forums.lenovo.com/topic/findpost/2389/4304230/4588063 Ravichandran1 <![CDATA[ Re: K8 Note Motherboard Failure Issue.... Very high and Lenovo is simply making customer responsible ]]> https://forums.lenovo.com/topic/findpost/2389/4304230/4624451 Sat, 18 Jan 2020 18:39:14 +0000 https://forums.lenovo.com/topic/findpost/2389/4304230/4624451 Farooque959 <![CDATA[ Re:K8 Note Motherboard Failure Issue.... Very high and Lenovo is simply making customer responsible for ]]> https://forums.lenovo.com/topic/findpost/2389/4304230/5045245 Seriously this is complete cheating form Lenovo. I too had K8 note and got it working absolutely fine. Just after warranty is over there was an update in the software. tried to update but phone started rebooting automatically and never crossed Logo screen. Went to near by Lenovo Service center an ]]> Tue, 05 May 2020 07:52:39 +0000 https://forums.lenovo.com/topic/findpost/2389/4304230/5045245 Vivekp21 <![CDATA[ Re:K8 Note Motherboard Failure Issue.... Very high and Lenovo is simply making customer responsible for ]]> https://forums.lenovo.com/topic/findpost/2389/4304230/5051161 Hi Vivekp21,

 

I would suggest try doing factory data reset via phone's Settings. Backup your important files but we recommend not to restore them before observing if there will be improvements. ]]> Wed, 13 May 2020 17:45:46 +0000 https://forums.lenovo.com/topic/findpost/2389/4304230/5051161 Agent_Rich <![CDATA[ Re: K8 Note Motherboard Failure Issue.... Very high and Lenovo is simply making customer responsible ]]> https://forums.lenovo.com/topic/findpost/2389/4304230/5064655 Tue, 02 Jun 2020 12:25:23 +0000 https://forums.lenovo.com/topic/findpost/2389/4304230/5064655 sabbani