in Moto X4 https://forums.lenovo.com/t5/Moto-X4/USB-Connection-Problem-and-Turbo-Charging-Problem-for-MOTO-X4/m-p/3991162 Moto X4 topics Fri, 23 Feb 2018 12:21:48 +0000 Moto_X4 <![CDATA[ ]]> https://forums.lenovo.com/topic/findpost/2420/3991162/3991162  I am using Moto X4 (Super Black, 64 GB, 4 GB RAM) and I m facing a problem is that when I m connecting my phone with my computer. It starts charging. There is no notification on my phone about usb connection. 

I want to trasfer data to my computer. What is the sol ]]> Fri, 23 Feb 2018 12:21:48 +0000 https://forums.lenovo.com/topic/findpost/2420/3991162/3991162 RahulS123 <![CDATA[ Re: USB Connection Problem and Turbo Charging Problem for MOTO X4 ]]> https://forums.lenovo.com/topic/findpost/2420/3991162/3991316 Hi RahulS123 

 

Are you using a data transfer cable? Please try using a USB cable that has a data transfer capability and let me know how it goes.  Fri, 23 Feb 2018 14:21:52 +0000 https://forums.lenovo.com/topic/findpost/2420/3991162/3991316 Moto_Ella <![CDATA[ Re: USB Connection Problem and Turbo Charging Problem for MOTO X4 ]]> https://forums.lenovo.com/topic/findpost/2420/3991162/3991938 I am having the same issue with charging.

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Sat, 24 Feb 2018 01:15:09 +0000 https://forums.lenovo.com/topic/findpost/2420/3991162/3991938 Bushmaster3000
<![CDATA[ Re: USB Connection Problem and Turbo Charging Problem for MOTO X4 ]]> https://forums.lenovo.com/topic/findpost/2420/3991162/3994045 Hello Ella,

 

I am using USB cable which came inside the Mobile box along with MotoX4 mobile.

 

Thanks,

Rahul

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Mon, 26 Feb 2018 13:24:25 +0000 https://forums.lenovo.com/topic/findpost/2420/3991162/3994045 RahulS123
<![CDATA[ Re: USB Connection Problem and Turbo Charging Problem for MOTO X4 ]]> https://forums.lenovo.com/topic/findpost/2420/3991162/4008083 I'm having the same problem using the original cord supplied by the phone.  Does anyone have any answers?

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Sun, 11 Mar 2018 15:47:32 +0000 https://forums.lenovo.com/topic/findpost/2420/3991162/4008083 Jonathan6
<![CDATA[ Re: USB Connection Problem and Turbo Charging Problem for MOTO X4 ]]> https://forums.lenovo.com/topic/findpost/2420/3991162/4011214 Never mind - I was able to see it (it's in the notification bar)

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Wed, 14 Mar 2018 03:21:35 +0000 https://forums.lenovo.com/topic/findpost/2420/3991162/4011214 Jonathan6
<![CDATA[ Re: USB Connection Problem and Turbo Charging Problem for MOTO X4 ]]> https://forums.lenovo.com/topic/findpost/2420/3991162/4011644 I think my issue is related so I have added my issue here. 

 

My previous Z play charged fine in my vehicle when using android auto and the vehicle USB socket (2A) and a belkin Type C lead rated up to 3A.

 

My Z play charger om nearly flat to full in just over an hour (if ]]> Wed, 14 Mar 2018 14:23:31 +0000 https://forums.lenovo.com/topic/findpost/2420/3991162/4011644 NX1977 <![CDATA[ Re: USB Connection Problem and Turbo Charging Problem for MOTO X4 ]]> https://forums.lenovo.com/topic/findpost/2420/3991162/4011650 Just checked on a laptop 3A socket and the same again. Charges at only 0.5A. 

 

Z Play and a work Samsung correctly charge at 2A+

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Wed, 14 Mar 2018 14:28:21 +0000 https://forums.lenovo.com/topic/findpost/2420/3991162/4011650 NX1977
<![CDATA[ Re: USB Connection Problem and Turbo Charging Problem for MOTO X4 ]]> https://forums.lenovo.com/topic/findpost/2420/3991162/4013095 As the turbo charger from my Z play only charges rapidly, and I can't get any 2A charger or USB socket to charge at anything other than slow (including my vehicle 2A socket for Android Auto), along with the buzzing charger which came with my X4 I have taken steps to return this for a refund as my ]]> Thu, 15 Mar 2018 19:24:28 +0000 https://forums.lenovo.com/topic/findpost/2420/3991162/4013095 NX1977 <![CDATA[ Re: USB Connection Problem and Turbo Charging Problem for MOTO X4 ]]> https://forums.lenovo.com/topic/findpost/2420/3991162/4027442 Thu, 29 Mar 2018 11:43:35 +0000 https://forums.lenovo.com/topic/findpost/2420/3991162/4027442 jithendra3 <![CDATA[ Re: USB Connection Problem and Turbo Charging Problem for MOTO X4 ]]> https://forums.lenovo.com/topic/findpost/2420/3991162/4027444 Thu, 29 Mar 2018 11:44:10 +0000 https://forums.lenovo.com/topic/findpost/2420/3991162/4027444 jithendra3 <![CDATA[ Re: USB Connection Problem and Turbo Charging Problem for MOTO X4 ]]> https://forums.lenovo.com/topic/findpost/2420/3991162/4027656 Phone is heating up while charging and only charges rapidly not showing turbo power connected.
Turbo power appears only for few minutes. Then it changes to charging rapidly. ]]>
Thu, 29 Mar 2018 14:49:32 +0000 https://forums.lenovo.com/topic/findpost/2420/3991162/4027656 visuravalls
<![CDATA[ Re: USB Connection Problem and Turbo Charging Problem for MOTO X4 ]]> https://forums.lenovo.com/topic/findpost/2420/3991162/4042794 My moto x4 always shows 'CHARGING SLOWLY',,,kindly help me

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Fri, 13 Apr 2018 07:09:30 +0000 https://forums.lenovo.com/topic/findpost/2420/3991162/4042794 satya365
<![CDATA[ Re: USB Connection Problem and Turbo Charging Problem for MOTO X4 ]]> https://forums.lenovo.com/topic/findpost/2420/3991162/4058599 I have same problem.

 

After security update last week  my device is no longer recognized by Windows 10 (64bit), I've tried everything, reinstalled drivers on the computer but the system does not recognize my Moto X4. Neither popup menu appears anymore on the device. Only charges when ]]> Sat, 28 Apr 2018 03:40:10 +0000 https://forums.lenovo.com/topic/findpost/2420/3991162/4058599 IfritBR <![CDATA[ Re: USB Connection Problem and Turbo Charging Problem for MOTO X4 ]]> https://forums.lenovo.com/topic/findpost/2420/3991162/4065846 posted in the wrong thread, sorry

 

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Fri, 04 May 2018 16:18:18 +0000 https://forums.lenovo.com/topic/findpost/2420/3991162/4065846 snic09
<![CDATA[ Re: USB Connection Problem and Turbo Charging Problem for MOTO X4 ]]> https://forums.lenovo.com/topic/findpost/2420/3991162/4083163 After the recent update (8.1.0 Oreo? OPW28.46-13), the USB connection on my Android One Moto X4 stopped working with my PCs. I can not transfer data, which seems to be a widespread problem for this build. 

 

NOW, TurboCharging stopped working too. I have tried different cables and dif ]]> Mon, 21 May 2018 07:19:42 +0000 https://forums.lenovo.com/topic/findpost/2420/3991162/4083163 yyyzzz <![CDATA[ Re: USB Connection Problem and Turbo Charging Problem for MOTO X4 ]]> https://forums.lenovo.com/topic/findpost/2420/3991162/4085163


 wrote:

After the recent update (8.1.0 Oreo? OPW28.46-13), the USB connection on my Android One Moto X4 stopped working with my PCs. I can not transfer data, which seems to be a widespread problem for this build. 

 

< ]]>
Tue, 22 May 2018 17:55:10 +0000 https://forums.lenovo.com/topic/findpost/2420/3991162/4085163 Agent_JM
<![CDATA[ Re: USB Connection Problem and Turbo Charging Problem for MOTO X4 ]]> https://forums.lenovo.com/topic/findpost/2420/3991162/4085182 Thanks for the interim solutions.

 

I have tried to take off screen lock. It did not work for my case and it messed up my google pay and my fingerprint access. I can survive without using USB until the promised update is available.

 

It is hard to say how long, but much mu ]]> Tue, 22 May 2018 18:12:13 +0000 https://forums.lenovo.com/topic/findpost/2420/3991162/4085182 yyyzzz <![CDATA[ Re: USB Connection Problem and Turbo Charging Problem for MOTO X4 ]]> https://forums.lenovo.com/topic/findpost/2420/3991162/4124498 Thanks
-Sahil ]]>
Thu, 28 Jun 2018 17:01:32 +0000 https://forums.lenovo.com/topic/findpost/2420/3991162/4124498 Sahil_Safdar
<![CDATA[ Re: USB Connection Problem and Turbo Charging Problem for MOTO X4 ]]> https://forums.lenovo.com/topic/findpost/2420/3991162/4124551 Hi yyyzzz and Sahil_Safdar,

 

Please try charging the phon ]]> Thu, 28 Jun 2018 17:48:46 +0000 https://forums.lenovo.com/topic/findpost/2420/3991162/4124551 Agent_JM <![CDATA[ Re: USB Connection Problem and Turbo Charging Problem for MOTO X4 ]]> https://forums.lenovo.com/topic/findpost/2420/3991162/4124919 Turbocharging stopped working for about one month. Tried different chargers and different cables. No avail. 

 

It works NOW. I has been working for more than one month. 

 

Mysterious.

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Fri, 29 Jun 2018 01:32:54 +0000 https://forums.lenovo.com/topic/findpost/2420/3991162/4124919 yyyzzz
<![CDATA[ Re: USB Connection Problem and Turbo Charging Problem for MOTO X4 ]]> https://forums.lenovo.com/topic/findpost/2420/3991162/4125058 So you got it to work just by waiting for a month?

 

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Fri, 29 Jun 2018 05:43:49 +0000 https://forums.lenovo.com/topic/findpost/2420/3991162/4125058 Sahil_Safdar
<![CDATA[ Re: USB Connection Problem and Turbo Charging Problem for MOTO X4 ]]> https://forums.lenovo.com/topic/findpost/2420/3991162/4125426 I am too facing the charging issue, I am using this phone since a month and facing the charging issue since two days.

Motox4( Indian varient).

 

I have tried switching off and moving to safe mode getting only charging slowly..

 

Any solutions appreciated.

 

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Fri, 29 Jun 2018 13:07:54 +0000 https://forums.lenovo.com/topic/findpost/2420/3991162/4125426 Gowtham_chand
<![CDATA[ Re: USB Connection Problem and Turbo Charging Problem for MOTO X4 ]]> https://forums.lenovo.com/topic/findpost/2420/3991162/4125429 On which android security patch is your phone running on currently?

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Fri, 29 Jun 2018 13:09:53 +0000 https://forums.lenovo.com/topic/findpost/2420/3991162/4125429 Sahil_Safdar
<![CDATA[ Re: USB Connection Problem and Turbo Charging Problem for MOTO X4 ]]> https://forums.lenovo.com/topic/findpost/2420/3991162/4126265 My phone is running with April 1st,2018 security patch.

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Sat, 30 Jun 2018 05:51:14 +0000 https://forums.lenovo.com/topic/findpost/2420/3991162/4126265 Gowtham_chand
<![CDATA[ Re: USB Connection Problem and Turbo Charging Problem for MOTO X4 ]]> https://forums.lenovo.com/topic/findpost/2420/3991162/4126303 I am facing the same problem and I guess it is because of the security update, I guess we'd have to wait for a bug fix update

 

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Sat, 30 Jun 2018 06:52:39 +0000 https://forums.lenovo.com/topic/findpost/2420/3991162/4126303 Sahil_Safdar
<![CDATA[ Re: USB Connection Problem and Turbo Charging Problem for MOTO X4 ]]> https://forums.lenovo.com/topic/findpost/2420/3991162/4127051 After few days of security patch update had intermittent issues.. past 5 days, it is charging slowly and it takes 4 hours for full charge,which is ridiculous.

 

Any workaround at least for this please.

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Sun, 01 Jul 2018 03:49:15 +0000 https://forums.lenovo.com/topic/findpost/2420/3991162/4127051 Gowtham_chand
<![CDATA[ Re: USB Connection Problem and Turbo Charging Problem for MOTO X4 ]]> https://forums.lenovo.com/topic/findpost/2420/3991162/4127099 I'd recommend you to charge the phone overnight and then to use it on battery saver and on wifi with minimum usage till we receive a new security update as I read that may security update is just about to be available for moto phones in India

 

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Sun, 01 Jul 2018 05:14:19 +0000 https://forums.lenovo.com/topic/findpost/2420/3991162/4127099 Sahil_Safdar
<![CDATA[ Re: USB Connection Problem and Turbo Charging Problem for MOTO X4 ]]> https://forums.lenovo.com/topic/findpost/2420/3991162/4128322 now when I finally got the time to charge my phone from 0 to 100 percent it took 6 hours give or take 30 minutes
Thank you
Sahil Safdar ]]>
Mon, 02 Jul 2018 15:30:25 +0000 https://forums.lenovo.com/topic/findpost/2420/3991162/4128322 Sahil_Safdar
<![CDATA[ Re: USB Connection Problem and Turbo Charging Problem for MOTO X4 ]]> https://forums.lenovo.com/topic/findpost/2420/3991162/4130272 Is this issue being addressed? And any fix date for this? Day by day charging without turbo makes it very difficult.

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Wed, 04 Jul 2018 04:19:42 +0000 https://forums.lenovo.com/topic/findpost/2420/3991162/4130272 Gowtham_chand
<![CDATA[ Re: USB Connection Problem and Turbo Charging Problem for MOTO X4 ]]> https://forums.lenovo.com/topic/findpost/2420/3991162/4131081 We'd like to make sure that we eliminate all possible causes of this. Have you tried using a different Turbocharger? Are they all the same?

 

Regards,
JM
Motorola Support

**Please don't ask me questions by Personal Message; questions belong in the forums.

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Wed, 04 Jul 2018 20:10:35 +0000 https://forums.lenovo.com/topic/findpost/2420/3991162/4131081 Agent_JM
<![CDATA[ Re: USB Connection Problem and Turbo Charging Problem for MOTO X4 ]]> https://forums.lenovo.com/topic/findpost/2420/3991162/4131415 Nothing is working...

 

Phone has stopped charging completely.

 

It is showing either slow charging or it is not charging at all

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Thu, 05 Jul 2018 05:51:29 +0000 https://forums.lenovo.com/topic/findpost/2420/3991162/4131415 Prakhar29
<![CDATA[ Re: USB Connection Problem and Turbo Charging Problem for MOTO X4 ]]> https://forums.lenovo.com/topic/findpost/2420/3991162/4131419 I am on Android version 8.0.0 - OPWS27.2.3 and security patch 1-06-18.

 

Also, I am unable to connect my phone to computer.

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Thu, 05 Jul 2018 05:54:38 +0000 https://forums.lenovo.com/topic/findpost/2420/3991162/4131419 Prakhar29
<![CDATA[ Re: USB Connection Problem and Turbo Charging Problem for MOTO X4 ]]> https://forums.lenovo.com/topic/findpost/2420/3991162/4131871
 wrote:

Nothing is working...

 

Phone has stopped charging completely.

 

It is showing either slow charging or it is not charging at all


Kindly backup all your data and perfo ]]> Thu, 05 Jul 2018 14:17:44 +0000 https://forums.lenovo.com/topic/findpost/2420/3991162/4131871 Agent_JM <![CDATA[ Re: USB Connection Problem and Turbo Charging Problem for MOTO X4 ]]> https://forums.lenovo.com/topic/findpost/2420/3991162/4131946 How shall I back up my data if the phone is not getting connected to computer?

 

Also this is a childish solution and which cost a lot of effort.

 

I would request a better and quality help. Also if this is bug why proper testing is not done before releasing the update?  Thu, 05 Jul 2018 15:22:08 +0000 https://forums.lenovo.com/topic/findpost/2420/3991162/4131946 Prakhar29 <![CDATA[ Re: USB Connection Problem and Turbo Charging Problem for MOTO X4 ]]> https://forums.lenovo.com/topic/findpost/2420/3991162/4133660 I see a new security patch update june, I just updated. I still see charging issue :(.

 

I will also try in some other locations too.

 

If it continues,it's very disappointing then.

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Sat, 07 Jul 2018 02:57:46 +0000 https://forums.lenovo.com/topic/findpost/2420/3991162/4133660 Gowtham_chand
<![CDATA[ Re: USB Connection Problem and Turbo Charging Problem for MOTO X4 ]]> https://forums.lenovo.com/topic/findpost/2420/3991162/4133687 Recently got upgraded to the android security update June 2018 patch and the slow charging issue still pertains. Why are we facing such issues. This will probably be my last moto phone :)

 

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Sat, 07 Jul 2018 03:55:29 +0000 https://forums.lenovo.com/topic/findpost/2420/3991162/4133687 Sahil_Safdar
<![CDATA[ Re: USB Connection Problem and Turbo Charging Problem for MOTO X4 ]]> https://forums.lenovo.com/topic/findpost/2420/3991162/4135676 If this issue persists even after updating your software and performing a factory data reset without automatic restore, we recommend submitting your phone for repair. The repair centers are equipped to correct this problem. If you encounter a repair center that does not know how to fix this ]]> Mon, 09 Jul 2018 14:47:23 +0000 https://forums.lenovo.com/topic/findpost/2420/3991162/4135676 Agent_JM <![CDATA[ Re: USB Connection Problem and Turbo Charging Problem for MOTO X4 ]]> https://forums.lenovo.com/topic/findpost/2420/3991162/4136224 I have done the factory reset and I have the same issue.

 

As we also have problem with USB not being recognized, to backup data I used wifi transfer application and downloaded to my laptop.

 

But unfortunately no use, seeing same issue.

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Tue, 10 Jul 2018 00:17:27 +0000 https://forums.lenovo.com/topic/findpost/2420/3991162/4136224 Gowtham_chand
<![CDATA[ Re: USB Connection Problem and Turbo Charging Problem for MOTO X4 ]]> https://forums.lenovo.com/topic/findpost/2420/3991162/4136340 I had this issue - Click this link & scroll to images under message #18  but this seems to be an Android Oreo issue espe ]]> Tue, 10 Jul 2018 03:48:58 +0000 https://forums.lenovo.com/topic/findpost/2420/3991162/4136340 Verbal <![CDATA[ Re: USB Connection Problem and Turbo Charging Problem for MOTO X4 ]]> https://forums.lenovo.com/topic/findpost/2420/3991162/4145795 The issue is resolved after I visited Motorola service centre.

 

The fix was crazy as they said dust was more in the charging port andbthey cleaned it.

 

I was asking them,it was only after the patch update and didn't have any issues before. 

 

Turbocharg ]]> Thu, 19 Jul 2018 08:04:36 +0000 https://forums.lenovo.com/topic/findpost/2420/3991162/4145795 Gowtham_chand <![CDATA[ Re: USB Connection Problem and Turbo Charging Problem for MOTO X4 ]]> https://forums.lenovo.com/topic/findpost/2420/3991162/4145909 Did they charge you for the cleaning? If they did how much did it cost? Also, did they do the cleaning right in front of you or you had to leave the phone there?

 

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Thu, 19 Jul 2018 11:20:47 +0000 https://forums.lenovo.com/topic/findpost/2420/3991162/4145909 Sahil_Safdar
<![CDATA[ Re: USB Connection Problem and Turbo Charging Problem for MOTO X4 ]]> https://forums.lenovo.com/topic/findpost/2420/3991162/4146715 Hi, My phone was in warranty period, so no charges.

It took less than one hour for completing the service. But I am still not sure, will this be a problem for everyone.

 

Just give a try and hope for the best. 

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Fri, 20 Jul 2018 01:11:11 +0000 https://forums.lenovo.com/topic/findpost/2420/3991162/4146715 Gowtham_chand
<![CDATA[ Re: USB Connection Problem and Turbo Charging Problem for MOTO X4 ]]> https://forums.lenovo.com/topic/findpost/2420/3991162/4173156 ****BIZARRE****

 

I think this battery charging issue has something to do with the finger print sensor. I deleted the 2 fingerprints that I had stored in my device and about 2 seconds after deleting them, my phone said "turbopower connected". all WAS funtioning as it should. ]]> Tue, 14 Aug 2018 12:35:49 +0000 https://forums.lenovo.com/topic/findpost/2420/3991162/4173156 cparatore <![CDATA[ Re: USB Connection Problem and Turbo Charging Problem for MOTO X4 ]]> https://forums.lenovo.com/topic/findpost/2420/3991162/4173663


 wrote:

****BIZARRE****

 

I think this battery charging issue has something to do with the finger print sensor. I deleted the 2 fingerprints that I had stored in my device and about 2 seconds after deleting them, my ]]> Tue, 14 Aug 2018 19:02:16 +0000 https://forums.lenovo.com/topic/findpost/2420/3991162/4173663 Agent_JM <![CDATA[ Re: USB Connection Problem and Turbo Charging Problem for MOTO X4 ]]> https://forums.lenovo.com/topic/findpost/2420/3991162/4210120 Tue, 18 Sep 2018 07:39:32 +0000 https://forums.lenovo.com/topic/findpost/2420/3991162/4210120 Ashish555 <![CDATA[ Re: USB Connection Problem and Turbo Charging Problem for MOTO X4 ]]> https://forums.lenovo.com/topic/findpost/2420/3991162/4210146 Tue, 18 Sep 2018 08:10:30 +0000 https://forums.lenovo.com/topic/findpost/2420/3991162/4210146 Ashish555 <![CDATA[ Re: USB Connection Problem and Turbo Charging Problem for MOTO X4 ]]> https://forums.lenovo.com/topic/findpost/2420/3991162/4210157 Tue, 18 Sep 2018 08:20:38 +0000 https://forums.lenovo.com/topic/findpost/2420/3991162/4210157 Ashish555 <![CDATA[ Re: USB Connection Problem and Turbo Charging Problem for MOTO X4 ]]> https://forums.lenovo.com/topic/findpost/2420/3991162/4212210


 wrote:
Is this your problem solved ?

Have you tried the recommended ]]> Wed, 19 Sep 2018 21:20:56 +0000 https://forums.lenovo.com/topic/findpost/2420/3991162/4212210 Agent_JM <![CDATA[ Re: USB Connection Problem and Turbo Charging Problem for MOTO X4 ]]> https://forums.lenovo.com/topic/findpost/2420/3991162/4227036 I'm facing the same issue with my charger too. Tried safe mode, switch off mode and factory reset mode and none of them worked. Anyone has other troubleshooting tips?

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Wed, 03 Oct 2018 15:46:34 +0000 https://forums.lenovo.com/topic/findpost/2420/3991162/4227036 Nadella1981
<![CDATA[ Re: USB Connection Problem and Turbo Charging Problem for MOTO X4 ]]> https://forums.lenovo.com/topic/findpost/2420/3991162/4234415
 wrote:

I'm facing the same issue with my charger too. Tried safe mode, switch off mode and factory reset mode and none of them worked. Anyone has other troubleshooting tips?


Have you tried using a diff ]]> Wed, 10 Oct 2018 19:12:03 +0000 https://forums.lenovo.com/topic/findpost/2420/3991162/4234415 Agent_JM <![CDATA[ Re: USB Connection Problem and Turbo Charging Problem for MOTO X4 ]]> https://forums.lenovo.com/topic/findpost/2420/3991162/4234756 Hi,

Took my phone to the service center and found out that charger is faulty. Service center replaced the charger and issue is resolved. Thank you for the reply.

 

Satya

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Thu, 11 Oct 2018 02:30:10 +0000 https://forums.lenovo.com/topic/findpost/2420/3991162/4234756 Nadella1981
<![CDATA[ Re: USB Connection Problem and Turbo Charging Problem for MOTO X4 ]]> https://forums.lenovo.com/topic/findpost/2420/3991162/4250606 I have moto x4 also...

I have the same problem...

not support TURBOCHARGING and cant show message of it :( 

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Sat, 27 Oct 2018 08:42:47 +0000 https://forums.lenovo.com/topic/findpost/2420/3991162/4250606 djsbhofficial
<![CDATA[ Re: USB Connection Problem and Turbo Charging Problem for MOTO X4 ]]> https://forums.lenovo.com/topic/findpost/2420/3991162/4258249 Sun, 04 Nov 2018 08:57:36 +0000 https://forums.lenovo.com/topic/findpost/2420/3991162/4258249 K34b04rd <![CDATA[ Re: USB Connection Problem and Turbo Charging Problem for MOTO X4 ]]> https://forums.lenovo.com/topic/findpost/2420/3991162/4263149 I have had this problem as well - noting that the cable had a poor connection and would easily disconnect. I thought I cleaned the lint out of the port on the phone - but on further inspection I realized 10-11 months of lint had built up inside the port and become ]]> Thu, 08 Nov 2018 21:17:06 +0000 https://forums.lenovo.com/topic/findpost/2420/3991162/4263149 theLeakyBrain <![CDATA[ Re: USB Connection Problem and Turbo Charging Problem for MOTO X4 ]]> https://forums.lenovo.com/topic/findpost/2420/3991162/4263156 Thu, 08 Nov 2018 21:21:15 +0000 https://forums.lenovo.com/topic/findpost/2420/3991162/4263156 theLeakyBrain <![CDATA[ Re: USB Connection Problem and Turbo Charging Problem for MOTO X4 ]]> https://forums.lenovo.com/topic/findpost/2420/3991162/4369697 I too am using the charger/cord that came with the phone, and I can't seem to get any charge faster than "slowly charging".

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Tue, 26 Feb 2019 15:03:34 +0000 https://forums.lenovo.com/topic/findpost/2420/3991162/4369697 shurstrike
<![CDATA[ Re: USB Connection Problem and Turbo Charging Problem for MOTO X4 ]]> https://forums.lenovo.com/topic/findpost/2420/3991162/4370005 Hi 
shurstrike,

 

Thanks for posting on this thread. Does it happen ]]> Tue, 26 Feb 2019 20:47:40 +0000 https://forums.lenovo.com/topic/findpost/2420/3991162/4370005 Agent_Rich <![CDATA[ Re: USB Connection Problem and Turbo Charging Problem for MOTO X4 ]]> https://forums.lenovo.com/topic/findpost/2420/3991162/4370007 I had to change my charging cable and it working fine now

]]> Tue, 26 Feb 2019 20:50:20 +0000 https://forums.lenovo.com/topic/findpost/2420/3991162/4370007 Nadella1981 <![CDATA[ Re: USB Connection Problem and Turbo Charging Problem for MOTO X4 ]]> https://forums.lenovo.com/topic/findpost/2420/3991162/4370743
 wrote:

I had to change my charging cable and it working fine now


Thanks for sharing. Glad it works after changing the cable. 

 

Best regards,
Rich
Motorola Support

&n ]]> Wed, 27 Feb 2019 18:27:16 +0000 https://forums.lenovo.com/topic/findpost/2420/3991162/4370743 Agent_Rich <![CDATA[ Re: USB Connection Problem and Turbo Charging Problem for MOTO X4 ]]> https://forums.lenovo.com/topic/findpost/2420/3991162/4374409 Rich,

 

I tried several times this weekend to charge it when I was under 10%, and each time it charged in "charging slowly" mode.

 

It should be noted that I got this phone new in December, so it's only a couple months old, and the charger/cable that I'm using is ]]> Mon, 04 Mar 2019 14:38:31 +0000 https://forums.lenovo.com/topic/findpost/2420/3991162/4374409 shurstrike <![CDATA[ Re: USB Connection Problem and Turbo Charging Problem for MOTO X4 ]]> https://forums.lenovo.com/topic/findpost/2420/3991162/4374718 Rich.

 

I've restarted my phone in safe mode and it still charges only "charging slowly".

 

Any other ideas?

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Mon, 04 Mar 2019 19:36:20 +0000 https://forums.lenovo.com/topic/findpost/2420/3991162/4374718 shurstrike
<![CDATA[ Re: USB Connection Problem and Turbo Charging Problem for MOTO X4 ]]> https://forums.lenovo.com/topic/findpost/2420/3991162/4391625 My Motorola X4 also experienced the "Charging Slowly" with the factory Motorola TurboPower charger after the latest over the air update. Safe Mode does not change the behavior. Who was responsible for the  last over the air update? Motorola or the carriers? Whoever was responsible for t ]]> Mon, 25 Mar 2019 20:57:12 +0000 https://forums.lenovo.com/topic/findpost/2420/3991162/4391625 kb4rg <![CDATA[ Re: USB Connection Problem and Turbo Charging Problem for MOTO X4 ]]> https://forums.lenovo.com/topic/findpost/2420/3991162/4392191 Hi shurstrike wrote:

The charging slowly message appears at all states of charge. The message is the same using the high amp charger in the car. Charge function was normal with both chargers until the February 1, 2019 update.

Android version ]]> Wed, 27 Mar 2019 20:15:39 +0000 https://forums.lenovo.com/topic/findpost/2420/3991162/4393200 Agent_Rich <![CDATA[ Re: USB Connection Problem and Turbo Charging Problem for MOTO X4 ]]> https://forums.lenovo.com/topic/findpost/2420/3991162/4393224 My Moto X4 still can not upload photos to my computers using the USBC cable, even though it charges fine. The file transfer function does not work. The computer does not recongize the phone as a file storage unit. 

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Wed, 27 Mar 2019 20:43:50 +0000 https://forums.lenovo.com/topic/findpost/2420/3991162/4393224 yyyzzz
<![CDATA[ Re: USB Connection Problem and Turbo Charging Problem for MOTO X4 ]]> https://forums.lenovo.com/topic/findpost/2420/3991162/4393952 Hi yyyzzz,

 

Thanks for posting. Were you able to see the MTP optio ]]> Thu, 28 Mar 2019 18:16:12 +0000 https://forums.lenovo.com/topic/findpost/2420/3991162/4393952 Agent_Rich <![CDATA[ Re: USB Connection Problem and Turbo Charging Problem for MOTO X4 ]]> https://forums.lenovo.com/topic/findpost/2420/3991162/4397012 Registered a different name since my old one did not work anymore. 

 

The MTP options are blanked out. I am not able to make a choice. This was not the case before last Android update. 

 

Currently, I can only save photos onto my flash card, physcially pull it out, and att ]]> Tue, 02 Apr 2019 07:48:41 +0000 https://forums.lenovo.com/topic/findpost/2420/3991162/4397012 yuzhou88 <![CDATA[ Re:USB Connection Problem and Turbo Charging Problem for MOTO X4 ]]> https://forums.lenovo.com/topic/findpost/2420/3991162/5169240 yeah same problem with me also and I am not going to buy motorola anymore and wont recommend also to anyone to buy this useless company mobile

]]> Mon, 26 Oct 2020 13:13:45 +0000 https://forums.lenovo.com/topic/findpost/2420/3991162/5169240 shashimishra <![CDATA[ Re:USB Connection Problem and Turbo Charging Problem for MOTO X4 ]]> https://forums.lenovo.com/topic/findpost/2420/3991162/5169513 Hi shashimishra,

 

Sorry if you're experiencing this. Are you using the original charger? Please make sure there's no dirt or dust inside the charging port. And may I know what are the things yo ]]> Mon, 26 Oct 2020 17:52:34 +0000 https://forums.lenovo.com/topic/findpost/2420/3991162/5169513 Agent_Rich