Battery replaced twice, still draining like crazy in Moto G6 / Moto G6 Plus / Moto G6 Play https://forums.lenovo.com/t5/Moto-G6-Moto-G6-Plus-Moto-G6-Play/Battery-replaced-twice-still-draining-like-crazy/m-p/5032669 Moto G6 / Moto G6 Plus / Moto G6 Play topics Tue, 11 Aug 2020 21:14:45 +0000 MotoG6thGen <![CDATA[ Battery replaced twice, still draining like crazy ]]> https://forums.lenovo.com/topic/findpost/2531/5032669/5116218 Hi everyone,

 

I had an issue with my Moto G6 where it was restarting endlessly. I took it to a repair shop where they said the issue was my battery, so they replaced it (with a non-moto battery because I was in Vietnam where they don't sell them) and it solved my restarting issu ]]> Tue, 11 Aug 2020 21:14:45 +0000 https://forums.lenovo.com/topic/findpost/2531/5032669/5116218 Sranhs <![CDATA[ Re:Battery replaced twice, still draining like crazy ]]> https://forums.lenovo.com/topic/findpost/2531/5032669/5116570 @ Sranhs wrote:
 

 

Hi everyone,

 

I had an issue with my Moto G6 where it was restarting endlessly. I took it to a repair shop where they said the issue was my battery, so they replaced it ( ]]> Wed, 12 Aug 2020 10:47:30 +0000 https://forums.lenovo.com/topic/findpost/2531/5032669/5116570 Agent_Suman <![CDATA[ Re:Battery replaced twice, still draining like crazy ]]> https://forums.lenovo.com/topic/findpost/2531/5032669/5122060 Test upload of how bad it was

]]> Wed, 19 Aug 2020 20:23:29 +0000 https://forums.lenovo.com/topic/findpost/2531/5032669/5122060 Sranhs <![CDATA[ Re:Battery replaced twice, still draining like crazy ]]> https://forums.lenovo.com/topic/findpost/2531/5032669/5122075 Hi Suman,

 

Thanks so much for your help. I tried with and without Safe Mode and found that as well as the battery lasting longer with Safe Mode on, the biggest factor was whether I was using the phone (screen) at all. I am uploading some screenshots. In the NOT Safe Mode ones, y ]]> Wed, 19 Aug 2020 20:40:59 +0000 https://forums.lenovo.com/topic/findpost/2531/5032669/5122075 Sranhs <![CDATA[ Re:Battery replaced twice, still draining like crazy ]]> https://forums.lenovo.com/topic/findpost/2531/5032669/5123330 @ Sranhs wrote:
 

 

Hi Suman,

 

Thanks so much for your help. I tried with and without Safe Mode and found that as well as the battery lasting longer with Safe Mode on, the biggest factor was ]]> Fri, 21 Aug 2020 06:11:08 +0000 https://forums.lenovo.com/topic/findpost/2531/5032669/5123330 Agent_Suman <![CDATA[ Re:Battery replaced twice, still draining like crazy ]]> https://forums.lenovo.com/topic/findpost/2531/5032669/5127595 Hi Suman,

 

The previous image was misleading - the "safe mode" image showed the battery when the phone was not used at all - the screen wasn't even used to check the time. Here is what happens on safe mode when I use the phone. 

 

Since thi ]]> Wed, 26 Aug 2020 23:56:29 +0000 https://forums.lenovo.com/topic/findpost/2531/5032669/5127595 Sranhs <![CDATA[ Re:Battery replaced twice, still draining like crazy ]]> https://forums.lenovo.com/topic/findpost/2531/5032669/5127880 @ Sranhs wrote:
 

 

Hi Suman,

 

The previous image was misleading - the "safe mode" image showed the battery when the phone was not used at all - the screen wasn't even used ]]> Thu, 27 Aug 2020 11:09:48 +0000 https://forums.lenovo.com/topic/findpost/2531/5032669/5127880 Agent_Suman <![CDATA[ Re:Battery replaced twice, still draining like crazy ]]> https://forums.lenovo.com/topic/findpost/2531/5032669/5129848 Hi Suman, I charged it overnight to 100%. I turned the phone on and it had already dropped to around 80%. I then used it on safe mode for around half an hour and it dropped from 50-something to 0 as seen in the attachment.

 

Do you think there is a problem with the screen that is ]]> Sun, 30 Aug 2020 14:17:39 +0000 https://forums.lenovo.com/topic/findpost/2531/5032669/5129848 Sranhs <![CDATA[ Re:Battery replaced twice, still draining like crazy ]]> https://forums.lenovo.com/topic/findpost/2531/5032669/5132055 @ Sranhs wrote:
 

 

Hi Suman, I charged it overnight to 100%. I turned the phone on and it had already dropped to around 80%. I then used it on safe mode for around half an hour and it dropped from 50-somethi ]]> Wed, 02 Sep 2020 13:43:51 +0000 https://forums.lenovo.com/topic/findpost/2531/5032669/5132055 Agent_Suman <![CDATA[ Re:Battery replaced twice, still draining like crazy ]]> https://forums.lenovo.com/topic/findpost/2531/5032669/5132099 Thank you so much for your help so far.

 

I already did a factory reset when I handed it to get the battery replaced. I will try it again.

 

I agree it will need to go to repairs. Where can I send it if I am based in the UK?

]]> Wed, 02 Sep 2020 14:22:48 +0000 https://forums.lenovo.com/topic/findpost/2531/5032669/5132099 Sranhs <![CDATA[ Re:Battery replaced twice, still draining like crazy ]]> https://forums.lenovo.com/topic/findpost/2531/5032669/5132649 @ Sranhs wrote:
 

 

Thank you so much for your help so far.

 

I already did a factory reset when I handed it to get the battery replaced. I will try it again.

 

I agree it wi ]]> Thu, 03 Sep 2020 04:40:59 +0000 https://forums.lenovo.com/topic/findpost/2531/5032669/5132649 Agent_Suman