Can not answer or make calls after Update in motorola one vision https://forums.lenovo.com/t5/motorola-one-vision/Can-not-answer-or-make-calls-after-Update/m-p/5095734 motorola one vision topics Wed, 25 Aug 2021 14:38:27 +0000 motorola_one_vision_en <![CDATA[ Can not answer or make calls after Update ]]> https://forums.lenovo.com/topic/findpost/2809/5095734/5412606 I updated my motorola one vision to Android 11.

 

Since the installation reboot I cannot answer or make calls. 

If I make a call the phone just show the "call screen" but does not dial. After some seconds the call canceled.

If I get a call nothing happens ]]> Wed, 25 Aug 2021 14:38:27 +0000 https://forums.lenovo.com/topic/findpost/2809/5095734/5412606 benlie <![CDATA[ Re:Can not answer or make calls after Update ]]> https://forums.lenovo.com/topic/findpost/2809/5095734/5413325 @ benlie wrote:

I updated my motorola one vision to Android 11.

 

Since the installation reboot I cannot answer or make calls. < ]]> Thu, 26 Aug 2021 07:56:03 +0000 https://forums.lenovo.com/topic/findpost/2809/5095734/5413325 Agent_Sandeep <![CDATA[ Re:Can not answer or make calls after Update ]]> https://forums.lenovo.com/topic/findpost/2809/5095734/5413792 I updated my profile. I'm not sure where to find the "Settings > Motorola Privacy" Option. I have a german UI. The "Erweiterte Gerätesupport" is active. It's ok that you look at my apps.

 

]]> Thu, 26 Aug 2021 16:14:32 +0000 https://forums.lenovo.com/topic/findpost/2809/5095734/5413792 benlie <![CDATA[ Re:Can not answer or make calls after Update ]]> https://forums.lenovo.com/topic/findpost/2809/5095734/5414664 @ benlie wrote:

I updated my profile. I'm not sure where to find the "Settings > Motorola Privacy" Option. I have a german UI. The "Erweiterte Gerä ]]> Fri, 27 Aug 2021 14:10:17 +0000 https://forums.lenovo.com/topic/findpost/2809/5095734/5414664 Agent_Sandeep <![CDATA[ Re:Can not answer or make calls after Update ]]> https://forums.lenovo.com/topic/findpost/2809/5095734/5414751 Hello, unfortunately this did not help.

I also tried it with another SIM card. Same Problem. 

]]> Fri, 27 Aug 2021 15:02:27 +0000 https://forums.lenovo.com/topic/findpost/2809/5095734/5414751 benlie <![CDATA[ Re:Can not answer or make calls after Update ]]> https://forums.lenovo.com/topic/findpost/2809/5095734/5417800 @ benlie wrote:

Hello, unfortunately this did not help.

I also tried it with another SIM card. Same Problem. 

Tue, 31 Aug 2021 07:53:43 +0000 https://forums.lenovo.com/topic/findpost/2809/5095734/5417800 Agent_Sandeep <![CDATA[ Re:Can not answer or make calls after Update ]]> https://forums.lenovo.com/topic/findpost/2809/5095734/5418766 @ benlie wrote:

Hello, unfortunately this did not help.

I also tried it with another SIM card. Same Problem. 

Wed, 01 Sep 2021 07:44:30 +0000 https://forums.lenovo.com/topic/findpost/2809/5095734/5418766 Agent_Sandeep <![CDATA[ Re:Can not answer or make calls after Update ]]> https://forums.lenovo.com/topic/findpost/2809/5095734/5420055

can you please try this temporary workaround enable airplane mode and disable itit.

I tried this already. It does not help.

]]>
Thu, 02 Sep 2021 12:45:15 +0000 https://forums.lenovo.com/topic/findpost/2809/5095734/5420055 benlie
<![CDATA[ Re:Can not answer or make calls after Update ]]> https://forums.lenovo.com/topic/findpost/2809/5095734/5425456 @ benlie wrote:

can you please try this temporary workaround enable airplane mode and disable itit.

I tried this alre ]]> Wed, 08 Sep 2021 15:18:15 +0000 https://forums.lenovo.com/topic/findpost/2809/5095734/5425456 Moto_Sara <![CDATA[ Re:Can not answer or make calls after Update ]]> https://forums.lenovo.com/topic/findpost/2809/5095734/5429161 Same here, after update to 11

Noone can call me and when I try to call, call screen drops after a couple of seconds. No dial sound on outcomming call sound.  Nothing seems to help.

 

Help please !

]]> Mon, 13 Sep 2021 05:23:44 +0000 https://forums.lenovo.com/topic/findpost/2809/5095734/5429161 Loox <![CDATA[ Re:Can not answer or make calls after Update ]]> https://forums.lenovo.com/topic/findpost/2809/5095734/5429191 @ Loox wrote:

Same here, after update to 11

Noone can call me and when I try to call, call screen drops after a couple of seconds. No dial sound o ]]> Mon, 13 Sep 2021 06:39:26 +0000 https://forums.lenovo.com/topic/findpost/2809/5095734/5429191 Agent_Sandeep <![CDATA[ Re:Can not answer or make calls after Update ]]> https://forums.lenovo.com/topic/findpost/2809/5095734/5430030 Hi


Profile updated...


Since my last post i've done some tests resets etc.. now i can make calls but I can't make a call to MOTO ONE VISION.


Actually to be more specific during test i've found that when I change sim card to other one i can make calls to MO ]]> Mon, 13 Sep 2021 18:59:18 +0000 https://forums.lenovo.com/topic/findpost/2809/5095734/5430030 Loox <![CDATA[ Re:Can not answer or make calls after Update ]]> https://forums.lenovo.com/topic/findpost/2809/5095734/5430767 @ Loox wrote:

Hi


Profile updated...


Since my last post i've done some tests resets etc.. now i can make calls but I can't make ]]> Tue, 14 Sep 2021 14:16:22 +0000 https://forums.lenovo.com/topic/findpost/2809/5095734/5430767 Agent_Sandeep <![CDATA[ Re:Can not answer or make calls after Update ]]> https://forums.lenovo.com/topic/findpost/2809/5095734/5431499 Hi

 

 

Yes, i'm using cards from the same provider. I was talking with consumer service of my provider they also did some reinitiations, restarts on their side.
Yesterday i had a chat with motorola consumer service. So we did as they said "last step" but Res ]]> Wed, 15 Sep 2021 05:14:06 +0000 https://forums.lenovo.com/topic/findpost/2809/5095734/5431499 Loox <![CDATA[ Re:Can not answer or make calls after Update ]]> https://forums.lenovo.com/topic/findpost/2809/5095734/5432869 @ Loox wrote:

Hi

 

 

Yes, i'm using cards from the same provider. I was talking with consumer service of my provider the ]]> Thu, 16 Sep 2021 13:56:38 +0000 https://forums.lenovo.com/topic/findpost/2809/5095734/5432869 Moto_Sara <![CDATA[ Re:Can not answer or make calls after Update ]]> https://forums.lenovo.com/topic/findpost/2809/5095734/5435171 Hello,

 

I have exactly the same problem after the update on Android 11. I cant make or receive a calls the whole week. I tried to restart phone, switch on/off airplane mode, remove sim-card, turn on/off roaming atc... no help.

Im able to receive SMS and have full net ]]> Sun, 19 Sep 2021 19:33:48 +0000 https://forums.lenovo.com/topic/findpost/2809/5095734/5435171 Frozen_ <![CDATA[ Re:Can not answer or make calls after Update ]]> https://forums.lenovo.com/topic/findpost/2809/5095734/5435500 @ Frozen_ wrote:

Hello,

 

I have exactly the same problem after the update on Android 11. I cant make or receive a calls the whole we ]]> Mon, 20 Sep 2021 08:35:17 +0000 https://forums.lenovo.com/topic/findpost/2809/5095734/5435500 Moto_Sara <![CDATA[ Re:Can not answer or make calls after Update ]]> https://forums.lenovo.com/topic/findpost/2809/5095734/5439883 Hi,

 

exactly the same problem here as well. I was hoping it would resolve with an update of the "Google carrier service" which I also received, but that did not change anything. Is there any solution available?

Thanks!

 

Feo

]]> Fri, 24 Sep 2021 18:17:09 +0000 https://forums.lenovo.com/topic/findpost/2809/5095734/5439883 Feodora <![CDATA[ Re:Can not answer or make calls after Update ]]> https://forums.lenovo.com/topic/findpost/2809/5095734/5439900 Since i'm still waiting for return my phone from service - actual status is "on service" for a week now. I think that there is a specific lot of devices that are affected and there's no hope for now to resolve this issue with some patch etc..

]]>
Fri, 24 Sep 2021 18:38:46 +0000 https://forums.lenovo.com/topic/findpost/2809/5095734/5439900 Loox
<![CDATA[ Re:Can not answer or make calls after Update ]]> https://forums.lenovo.com/topic/findpost/2809/5095734/5440423 Hi,

 

It is kind of strange to think a function is broken because of an software update and can't be fixed. But I suppose if I want a phone I can use to make/receive calls now I have to go and buy a new one?

 

br

Feo

 

]]>
Sat, 25 Sep 2021 18:21:32 +0000 https://forums.lenovo.com/topic/findpost/2809/5095734/5440423 Feodora
<![CDATA[ Re:Can not answer or make calls after Update ]]> https://forums.lenovo.com/topic/findpost/2809/5095734/5441270 @ Feodora wrote:

Hi,

 

It is kind of strange to think a function is broken because of an software update and can't be fixed. But I su ]]> Mon, 27 Sep 2021 08:27:15 +0000 https://forums.lenovo.com/topic/findpost/2809/5095734/5441270 Moto_Sara <![CDATA[ Re:Can not answer or make calls after Update ]]> https://forums.lenovo.com/topic/findpost/2809/5095734/5442202 I have a similar problem but only with incoming calls. No problem with outgoing calls. When I answer a call with swipe up, it's frozen for a 2-3 seconds and then it gets back to the same screen with answer/reject call. When I swipe up again then it's frozen again and back to answer/reject call sc ]]> Tue, 28 Sep 2021 05:38:51 +0000 https://forums.lenovo.com/topic/findpost/2809/5095734/5442202 Michal6677 <![CDATA[ Re:Can not answer or make calls after Update ]]> https://forums.lenovo.com/topic/findpost/2809/5095734/5444232 @ Michal6677 wrote:

I have a similar problem but only with incoming calls. No problem with outgoing calls. When I answer a call with swipe up, it's frozen ]]> Thu, 30 Sep 2021 04:35:56 +0000 https://forums.lenovo.com/topic/findpost/2809/5095734/5444232 Agent_Sandeep <![CDATA[ Re:Can not answer or make calls after Update ]]> https://forums.lenovo.com/topic/findpost/2809/5095734/5444246 So i have my phone back. It's working fine. Funny thing is that the service note says "software updated".

I've updated software before sending to service center but maybe it's about some BIOS software or something...

Software after service is ANDROID 11
4.14.113-user+#14:05: ]]> Thu, 30 Sep 2021 05:08:49 +0000 https://forums.lenovo.com/topic/findpost/2809/5095734/5444246 Loox <![CDATA[ Re:Can not answer or make calls after Update ]]> https://forums.lenovo.com/topic/findpost/2809/5095734/5445252 @ Loox wrote:

So i have my phone back. It's working fine. Funny thing is that the service note says "software updated".

I've updated software befo ]]> Fri, 01 Oct 2021 07:28:01 +0000 https://forums.lenovo.com/topic/findpost/2809/5095734/5445252 Agent_Sandeep <![CDATA[ Re:Can not answer or make calls after Update ]]> https://forums.lenovo.com/topic/findpost/2809/5095734/5476232 Ich habe mein Motorola One Vision auf Android 11 aktualisiert.

 

Seit dem Neustart der Installation kann ich keine Anrufe entgegennehmen oder tätigen. 

 

Wenn ich einen Anruf tätige, zeigt das Telefon nur den "Anrufbildschirm" an, wähl ]]> Fri, 05 Nov 2021 15:23:01 +0000 https://forums.lenovo.com/topic/findpost/2809/5095734/5476232 Frederik33€ <![CDATA[ Re:Can not answer or make calls after Update ]]> https://forums.lenovo.com/topic/findpost/2809/5095734/5476791 Sat, 06 Nov 2021 06:33:57 +0000 https://forums.lenovo.com/topic/findpost/2809/5095734/5476791 Frozen_ <![CDATA[ Re:Can not answer or make calls after Update ]]> https://forums.lenovo.com/topic/findpost/2809/5095734/5476903 Kurzes Feedback von mir als Thread-Eröffner: Ich habe mein Smartphone eingeschickt (es hat schon eine Weile gedauert bis ich endlich ein Retour-Schein hatte; evtl. geht es schneller, wenn man die Service-Hotline anruft) und nach mehreren Woche Bearbeitungszeit habe ich ein Ersatzgerät e ]]> Sat, 06 Nov 2021 11:31:14 +0000 https://forums.lenovo.com/topic/findpost/2809/5095734/5476903 benlie <![CDATA[ Re:Can not answer or make calls after Update ]]> https://forums.lenovo.com/topic/findpost/2809/5095734/5480401 Ich habe inzwischen eine Rückmeldung vom Motorola Support.

 

Die Abteilung ist für ganz Europa zuständig und arbeitet dringend an einer Lösung zu diesem Fehler, weil mehrere Kunden davon betroffen werden. Es wird eine Lösung im Form eines weiteren Upd ]]> Wed, 10 Nov 2021 11:15:50 +0000 https://forums.lenovo.com/topic/findpost/2809/5095734/5480401 Frederik33€ <![CDATA[ Re:Can not answer or make calls after Update ]]> https://forums.lenovo.com/topic/findpost/2809/5095734/5495533 Hallo! Liebe Grüße aus Österreich. Auch hier klappte die Einwahl in das Mobilfunknetz nach dem Update nicht. One vision und SIM-Karte von drei.at. Aus heiterem Himmel war dies nicht mehr möglich. Die SIM-Karte funktionierte im alten Handy (Nokia 5) problemlos. Wird wohl ein n ]]> Fri, 26 Nov 2021 21:23:12 +0000 https://forums.lenovo.com/topic/findpost/2809/5095734/5495533 Hiberman <![CDATA[ Re:Can not answer or make calls after Update ]]> https://forums.lenovo.com/topic/findpost/2809/5095734/5495648 Hi Everyone,

 

Ich entschuldige mich, dass ich Ihnen nicht früher antworten konnte. Dies möchten wir weiter untersuchen.

 

Sie haben ursprünglich in der englischen Community gepostet. Ich verwende Google Translate und entschuldige mich f&uu ]]> Sat, 27 Nov 2021 01:21:07 +0000 https://forums.lenovo.com/topic/findpost/2809/5095734/5495648 Agent_Mary <![CDATA[ Re:Can not answer or make calls after Update ]]> https://forums.lenovo.com/topic/findpost/2809/5095734/5521853 Hi, I have exactly the same problem that is posted here since 3 months or so ago.

After my phone updated to Android 11, phone calls stopped working.

I did everything what is stated in this community and also in the whole internet (factory reset, hard reset, wipe cache, take off-on ]]> Mon, 27 Dec 2021 08:55:36 +0000 https://forums.lenovo.com/topic/findpost/2809/5095734/5521853 gseluja <![CDATA[ Re:Can not answer or make calls after Update ]]> https://forums.lenovo.com/topic/findpost/2809/5095734/5522855 Hi, I have exactly the same problem that is posted here since 3 months or so ago.

After my phone updated to Android 11, phone calls stopped working.

I did everything what is stated in this community and also in the whole internet (factory reset, hard reset, wipe cache, take off-on ]]> Tue, 28 Dec 2021 08:37:31 +0000 https://forums.lenovo.com/topic/findpost/2809/5095734/5522855 gseluja <![CDATA[ Re:Can not answer or make calls after Update ]]> https://forums.lenovo.com/topic/findpost/2809/5095734/5523089 Tue, 28 Dec 2021 14:31:18 +0000 https://forums.lenovo.com/topic/findpost/2809/5095734/5523089 gseluja <![CDATA[ Re:Can not answer or make calls after Update ]]> https://forums.lenovo.com/topic/findpost/2809/5095734/5523091 Tue, 28 Dec 2021 14:31:30 +0000 https://forums.lenovo.com/topic/findpost/2809/5095734/5523091 gseluja <![CDATA[ Re:Can not answer or make calls after Update ]]> https://forums.lenovo.com/topic/findpost/2809/5095734/5523093 Tue, 28 Dec 2021 14:31:40 +0000 https://forums.lenovo.com/topic/findpost/2809/5095734/5523093 gseluja <![CDATA[ Can not receive or make calls after Android 11 upgrade ]]> https://forums.lenovo.com/topic/findpost/2809/5095734/5523910 I am carrying this big problem since 3 months or so ago.

After my phone updated to Android 11, phone call function stopped working.

I did everything what is stated in this community and also in the whole internet (factory reset, hard reset, wipe cache, take off-on SIM, changed for ]]> Wed, 29 Dec 2021 11:38:05 +0000 https://forums.lenovo.com/topic/findpost/2809/5095734/5523910 gseluja <![CDATA[ Re:Can not answer or make calls after Update ]]> https://forums.lenovo.com/topic/findpost/2809/5095734/5527451 Hello, I would like any answer/support about the issue I reported in this thread.

Thanks in advance

]]> Mon, 03 Jan 2022 13:53:51 +0000 https://forums.lenovo.com/topic/findpost/2809/5095734/5527451 gseluja <![CDATA[ Re:Can not answer or make calls after Update ]]> https://forums.lenovo.com/topic/findpost/2809/5095734/5530023 @ gseluja wrote:

Hi, I have exactly the same problem that is posted here since 3 months or so ago.

After my phone updated to Android 11, phone cal ]]> Wed, 05 Jan 2022 21:22:35 +0000 https://forums.lenovo.com/topic/findpost/2809/5095734/5530023 Agent_Mary <![CDATA[ Re:Can not answer or make calls after Update ]]> https://forums.lenovo.com/topic/findpost/2809/5095734/5530111 Hi, how do I share by private message? I am a newbie in this portal and I can only see Reply and Quick reply buttons

]]> Wed, 05 Jan 2022 22:47:55 +0000 https://forums.lenovo.com/topic/findpost/2809/5095734/5530111 gseluja <![CDATA[ Re:Can not answer or make calls after Update ]]> https://forums.lenovo.com/topic/findpost/2809/5095734/5530114 @ gseluja wrote:

Hi, how do I share by private message? I am a newbie in this portal and I can only see Reply and Quick reply buttons

< ]]> Wed, 05 Jan 2022 22:49:47 +0000 https://forums.lenovo.com/topic/findpost/2809/5095734/5530114 Agent_Mary <![CDATA[ Can not answer or make calls after Update ]]> https://forums.lenovo.com/topic/findpost/2809/5095734/5534282 Hi @Agent_Mary, any new about my issue? Thanks in advance Best regards

]]> Tue, 11 Jan 2022 08:57:11 +0000 https://forums.lenovo.com/topic/findpost/2809/5095734/5534282 gseluja <![CDATA[ Re:Can not answer or make calls after Update ]]> https://forums.lenovo.com/topic/findpost/2809/5095734/5534431 Have you tried this workaround (original for other Motorola phones after the Android 11 OTA update) ?

  1. Power off the phone
  2. Remove all SIM Cards
  3. Turn on the phone
  4. Tue, 11 Jan 2022 12:27:20 +0000 https://forums.lenovo.com/topic/findpost/2809/5095734/5534431 Micha_he <![CDATA[ Can not answer or make calls after Update ]]> https://forums.lenovo.com/topic/findpost/2809/5095734/5534667 Tue, 11 Jan 2022 15:57:33 +0000 https://forums.lenovo.com/topic/findpost/2809/5095734/5534667 gseluja <![CDATA[ Re:Can not answer or make calls after Update ]]> https://forums.lenovo.com/topic/findpost/2809/5095734/5536284 @gseluja wrote:

    Hi Micha_he, as I've write in the first post, I've already tried everything, even hard and factory resets and nothing worked.It ]]> Wed, 12 Jan 2022 22:48:41 +0000 https://forums.lenovo.com/topic/findpost/2809/5095734/5536284 Agent_Jess <![CDATA[ Can not answer or make calls after Update ]]> https://forums.lenovo.com/topic/findpost/2809/5095734/5536328 Wed, 12 Jan 2022 23:46:26 +0000 https://forums.lenovo.com/topic/findpost/2809/5095734/5536328 gseluja <![CDATA[ Re:Can not answer or make calls after Update ]]> https://forums.lenovo.com/topic/findpost/2809/5095734/5536534 Hi there,

     

    I've got the same problem since the update. Every time I try to answer a call, it hangs up. For the person calling, sometimes it keeps dialling or they receive a message "We're having technical issues right now, and we can't answer your call. We're really sorry abou ]]> Thu, 13 Jan 2022 07:33:45 +0000 https://forums.lenovo.com/topic/findpost/2809/5095734/5536534 galssant0s <![CDATA[ Re:Can not answer or make calls after Update ]]> https://forums.lenovo.com/topic/findpost/2809/5095734/5537558 @gseluja wrote:

    Hi, no, I didn´t even know where to communicate this problem to until I found this forum

    Hi Thu, 13 Jan 2022 23:58:48 +0000 https://forums.lenovo.com/topic/findpost/2809/5095734/5537558 Agent_Erwin <![CDATA[ Re:Can not answer or make calls after Update ]]> https://forums.lenovo.com/topic/findpost/2809/5095734/5537582 @galssant0s wrote:

    Hi there,

     

    I've got the same problem since the update. Every time I try to answer a call, it hangs up. For the pe ]]> Fri, 14 Jan 2022 00:59:30 +0000 https://forums.lenovo.com/topic/findpost/2809/5095734/5537582 Agent_Erwin <![CDATA[ Can not answer or make calls after Update ]]> https://forums.lenovo.com/topic/findpost/2809/5095734/5537816 Fri, 14 Jan 2022 10:00:06 +0000 https://forums.lenovo.com/topic/findpost/2809/5095734/5537816 gseluja <![CDATA[ Can not answer or make calls after Update to Android 11 ]]> https://forums.lenovo.com/topic/findpost/2809/5095734/5538029 Hello,

    after automatic update to Android 11 I cannot perform outgoing and incoming calls with my Motorola One Vision. Followed the procedure cleaning data from carrier and phone settings, but without success.

    Congstar (Telekom) SIM did work in One Vision prior to the Update to And ]]> Fri, 14 Jan 2022 14:58:40 +0000 https://forums.lenovo.com/topic/findpost/2809/5095734/5538029 Curry12 <![CDATA[ Re:Can not answer or make calls after Update ]]> https://forums.lenovo.com/topic/findpost/2809/5095734/5538116 I have already stated after several tests. The issue after upgraded to Android 11 happens when the WIFI is on. Don't know if only with the German carrier (my case) or any other one.

    If you turn off WIFI and disabled/enabled the SIM, then the phone calls work. But, when you turn on WIFI ba ]]> Fri, 14 Jan 2022 16:17:32 +0000 https://forums.lenovo.com/topic/findpost/2809/5095734/5538116 gseluja <![CDATA[ Can not answer or make calls after Update ]]> https://forums.lenovo.com/topic/findpost/2809/5095734/5538164 @gseluja wrote:

    I have already stated after several tests. The issue after upgraded to Android 11 happens when the WIFI is on. Don't know if only with the ]]> Fri, 14 Jan 2022 17:00:47 +0000 https://forums.lenovo.com/topic/findpost/2809/5095734/5538164 Curry12 <![CDATA[ Re:Can not answer or make calls after Update ]]> https://forums.lenovo.com/topic/findpost/2809/5095734/5538626 Hi @Agent_Erwin ,

     

    No, I haven't tried it yet. I've installed the app, but what should I do now? Do the 'Rescue' process or 'Backup and Restore'?   How's this 'Restore' different from the 'factory restore' on my phone?

     

    Thanks,

    Glaucia ]]> Sat, 15 Jan 2022 00:10:55 +0000 https://forums.lenovo.com/topic/findpost/2809/5095734/5538626 galssant0s <![CDATA[ Can not answer or make calls after Update ]]> https://forums.lenovo.com/topic/findpost/2809/5095734/5538949 @galssant0s

    Motorola says, that the issue is only related to european telecom provider SIMs (especially Telekom), which provider do you use in your location N Sat, 15 Jan 2022 12:58:52 +0000 https://forums.lenovo.com/topic/findpost/2809/5095734/5538949 Curry12 <![CDATA[ Can not answer or make calls after Update ]]> https://forums.lenovo.com/topic/findpost/2809/5095734/5539311 SIM Card from O2 Germany does work in my Motorola One Vision with Android 11
    * Outgoing calls -> OK
    * Incoming calls -> OK
    * GSM codes -> OK

     

    ]]> Sat, 15 Jan 2022 19:49:14 +0000 https://forums.lenovo.com/topic/findpost/2809/5095734/5539311 Curry12 <![CDATA[ Can not answer or make calls after Update to Android 11 ]]> https://forums.lenovo.com/topic/findpost/2809/5095734/5540542 Is there a way to downgrade the Motorola One Vision from Android 11 to Android 10 ?

    Does a factory reset change the OS ?

    ]]>
    Mon, 17 Jan 2022 12:07:10 +0000 https://forums.lenovo.com/topic/findpost/2809/5095734/5540542 Curry12
    <![CDATA[ Re:Can not answer or make calls after Update to Android 11 ]]> https://forums.lenovo.com/topic/findpost/2809/5095734/5540558 Hi @curry12, I am looking for the same, to downgrade to 10 in a not painful way. Factory reset does not change the OS version.

    Still waiting for a Motorola solution

    By the way, how do I "at" a user to name him/her?

    ]]>
    Mon, 17 Jan 2022 12:15:08 +0000 https://forums.lenovo.com/topic/findpost/2809/5095734/5540558 gseluja
    <![CDATA[ Can not answer or make calls after Update ]]> https://forums.lenovo.com/topic/findpost/2809/5095734/5541100 Mon, 17 Jan 2022 18:58:14 +0000 https://forums.lenovo.com/topic/findpost/2809/5095734/5541100 galssant0s <![CDATA[ Can not answer or make calls after Update ]]> https://forums.lenovo.com/topic/findpost/2809/5095734/5541102 Mon, 17 Jan 2022 19:00:56 +0000 https://forums.lenovo.com/topic/findpost/2809/5095734/5541102 galssant0s <![CDATA[ Can not answer or make calls after Update ]]> https://forums.lenovo.com/topic/findpost/2809/5095734/5541187 @galssant0s


    Which SIM provider did you use when facing the issue with the telephony interface ?

    ]]>
    Mon, 17 Jan 2022 20:06:40 +0000 https://forums.lenovo.com/topic/findpost/2809/5095734/5541187 Curry12
    <![CDATA[ Can not answer or make calls after Update ]]> https://forums.lenovo.com/topic/findpost/2809/5095734/5541341 Mon, 17 Jan 2022 23:31:40 +0000 https://forums.lenovo.com/topic/findpost/2809/5095734/5541341 galssant0s <![CDATA[ Re:Can not answer or make calls after Update ]]> https://forums.lenovo.com/topic/findpost/2809/5095734/5541385 @galssant0s wrote:

    Hi @Agent_Erwin , No, I haven't tried it yet. I've installed the app, but what should I do now? Do the 'Rescue' process or ' ]]> Tue, 18 Jan 2022 01:30:54 +0000 https://forums.lenovo.com/topic/findpost/2809/5095734/5541385 Agent_Erwin <![CDATA[ Can not answer or make calls after Update to Android 11 ]]> https://forums.lenovo.com/topic/findpost/2809/5095734/5541716 @Agent_Erwin wrote:

    Factory reset will reset the device to the factory default state. The software rescue will use a different file to program the phone.& ]]> Tue, 18 Jan 2022 12:06:41 +0000 https://forums.lenovo.com/topic/findpost/2809/5095734/5541716 Curry12 <![CDATA[ Can not answer or make calls after Update to Android 11 ]]> https://forums.lenovo.com/topic/findpost/2809/5095734/5541720 @galssant0s wrote:

    I use 2degrees in New Zealand. I was previously with Skinny

    Thanks, thus not only european SIM provid ]]> Tue, 18 Jan 2022 12:08:32 +0000 https://forums.lenovo.com/topic/findpost/2809/5095734/5541720 Curry12 <![CDATA[ Re:Can not answer or make calls after Update to Android 11 ]]> https://forums.lenovo.com/topic/findpost/2809/5095734/5542204 @Curry12 wrote:

    @Agent_Erwin wrot ]]> Tue, 18 Jan 2022 17:53:21 +0000 https://forums.lenovo.com/topic/findpost/2809/5095734/5542204 Agent_Mary <![CDATA[ Can not answer or make calls after Update to Android 11 ]]> https://forums.lenovo.com/topic/findpost/2809/5095734/5543102 @Agent_Mary wrote:

    Hi @Curry12 ,< ]]> Wed, 19 Jan 2022 14:45:32 +0000 https://forums.lenovo.com/topic/findpost/2809/5095734/5543102 Curry12 <![CDATA[ Can not answer or make calls after Update to Android 11 ]]> https://forums.lenovo.com/topic/findpost/2809/5095734/5543107 Doublechecked the Motorola One Vision (Android 11) with Vodafone SIM: Same issue as with the Congstar (SIM), phone does see the provider, but no telephony function does work.

     

    ]]> Wed, 19 Jan 2022 14:47:11 +0000 https://forums.lenovo.com/topic/findpost/2809/5095734/5543107 Curry12 <![CDATA[ Re:Can not answer or make calls after Update to Android 11 ]]> https://forums.lenovo.com/topic/findpost/2809/5095734/5545051 @gseluja wrote:

    Hi @curry12, I am looking for the same, to downgrade to 10 in a not painful way. Factory reset does not change the OS version.

    Still ]]> Fri, 21 Jan 2022 09:38:16 +0000 https://forums.lenovo.com/topic/findpost/2809/5095734/5545051 Moto_Sara <![CDATA[ Re:Can not answer or make calls after Update ]]> https://forums.lenovo.com/topic/findpost/2809/5095734/5545955 Hi @Agent_Erwin  

    I've installed the app and followed the Rescue steps, however the problem persists.

    ]]> Sat, 22 Jan 2022 02:18:39 +0000 https://forums.lenovo.com/topic/findpost/2809/5095734/5545955 galssant0s <![CDATA[ Re:Can not answer or make calls after Update ]]> https://forums.lenovo.com/topic/findpost/2809/5095734/5556778 @galssant0s wrote:

    Hi @Agent_Erwin ]]> Tue, 01 Feb 2022 16:42:55 +0000 https://forums.lenovo.com/topic/findpost/2809/5095734/5556778 Agent_Mary <![CDATA[ Can not answer or make calls after Update ]]> https://forums.lenovo.com/topic/findpost/2809/5095734/5557256 Wed, 02 Feb 2022 02:56:14 +0000 https://forums.lenovo.com/topic/findpost/2809/5095734/5557256 ChundaMars <![CDATA[ Re:Can not answer or make calls after Update ]]> https://forums.lenovo.com/topic/findpost/2809/5095734/5563378 @ChundaMars wrote:

    Hi @Agent_Mary and @galssant0sI too am having this issue in New Zealand, and on the 2degrees network. I have followed all th ]]> Mon, 07 Feb 2022 23:00:08 +0000 https://forums.lenovo.com/topic/findpost/2809/5095734/5563378 Agent_Mitch <![CDATA[ Can not answer or make calls after Update ]]> https://forums.lenovo.com/topic/findpost/2809/5095734/5566365 @ChundaMars

    It does not seem to be an issue with a significant amount of devices, thus it would be better for Motorola's b ]]>
    Thu, 10 Feb 2022 12:15:42 +0000 https://forums.lenovo.com/topic/findpost/2809/5095734/5566365 Curry12
    <![CDATA[ Re:Can not answer or make calls after Update ]]> https://forums.lenovo.com/topic/findpost/2809/5095734/5572244 @Curry12 wrote:

    @ Wed, 16 Feb 2022 15:20:11 +0000 https://forums.lenovo.com/topic/findpost/2809/5095734/5572244 Agent_Mary <![CDATA[ Re:Can not answer or make calls after Update ]]> https://forums.lenovo.com/topic/findpost/2809/5095734/5630386 Thu, 28 Apr 2022 16:14:45 +0000 https://forums.lenovo.com/topic/findpost/2809/5095734/5630386 gseluja <![CDATA[ Re:Can not answer or make calls after Update ]]> https://forums.lenovo.com/topic/findpost/2809/5095734/5630397 @Agent_Mary  Thu, 28 Apr 2022 16:22:42 +0000 https://forums.lenovo.com/topic/findpost/2809/5095734/5630397 gseluja <![CDATA[ Re:Can not answer or make calls after Update ]]> https://forums.lenovo.com/topic/findpost/2809/5095734/5630685 @gseluja wrote:

    Thu, 28 Apr 2022 20:53:32 +0000 https://forums.lenovo.com/topic/findpost/2809/5095734/5630685 Agent_Mike <![CDATA[ Re:Can not answer or make calls after Update ]]> https://forums.lenovo.com/topic/findpost/2809/5095734/5631245 @Agent_Mike  , you can not send me a link just like that. I can not send my phone to who knows where and wait for who knows how much time t ]]> Fri, 29 Apr 2022 14:20:43 +0000 https://forums.lenovo.com/topic/findpost/2809/5095734/5631245 gseluja <![CDATA[ Re:Can not answer or make calls after Update ]]> https://forums.lenovo.com/topic/findpost/2809/5095734/5635161 @gseluja wrote:

    Wed, 04 May 2022 14:21:03 +0000 https://forums.lenovo.com/topic/findpost/2809/5095734/5635161 Moto_Sara <![CDATA[ Re:Can not answer or make calls after Update ]]> https://forums.lenovo.com/topic/findpost/2809/5095734/5635173 Wed, 04 May 2022 14:33:18 +0000 https://forums.lenovo.com/topic/findpost/2809/5095734/5635173 gseluja <![CDATA[ Re:Can not answer or make calls after Update ]]> https://forums.lenovo.com/topic/findpost/2809/5095734/5643517 @gseluja wrote:

    @Moto_Sara, the same answer is been repeated since this issue started back almost 8 months ago, when the OS was upgraded to And ]]> Sat, 14 May 2022 18:02:45 +0000 https://forums.lenovo.com/topic/findpost/2809/5095734/5643517 Agent_Mike