Android 11 Anomalies in motorola one hyper https://forums.lenovo.com/t5/motorola-one-hyper/Android-11-Anomalies/m-p/5077971 motorola one hyper topics Sun, 02 May 2021 00:27:30 +0000 motorola_one_hyper_en <![CDATA[ Android 11 Anomalies ]]> https://forums.lenovo.com/topic/findpost/2917/5077971/5320297 Because I had system-level auto updates turned on (auto updating of apps is turned off), early this morning my Moto One Hyper (XT2027-1) automatically updated from Android 10 to Android 11 (Build number RPF31.Q1-21-20-1) with Security Patch Level March 1, 2021 and Google Play system update Februa ]]> Sun, 02 May 2021 00:27:30 +0000 https://forums.lenovo.com/topic/findpost/2917/5077971/5320297 FrankNY <![CDATA[ Re:Android 11 Anomalies ]]> https://forums.lenovo.com/topic/findpost/2917/5077971/5320509 Hi FrankNY,

 

I will try my best ]]> Sun, 02 May 2021 15:02:07 +0000 https://forums.lenovo.com/topic/findpost/2917/5077971/5320509 Agent_Zeke <![CDATA[ Re:Android 11 Anomalies ]]> https://forums.lenovo.com/topic/findpost/2917/5077971/5320809 Hello Agent_Zeke:

 

I thank you for your kind reply, but I think that I'm rather not risk loosing data on my phone by running the Rescue and Smart Assistant program, especially given that I have no backup other than whatever Google, Microsoft, and maybe a couple of other soft ]]> Mon, 03 May 2021 06:35:42 +0000 https://forums.lenovo.com/topic/findpost/2917/5077971/5320809 FrankNY <![CDATA[ Re:Android 11 Anomalies ]]> https://forums.lenovo.com/topic/findpost/2917/5077971/5321972 Hi Frank, 

 

We are looking into it, please wait once we learn more about this, will get back to you. 

 

Thanks

Tue, 04 May 2021 14:03:33 +0000 https://forums.lenovo.com/topic/findpost/2917/5077971/5321972 AgentSunitha <![CDATA[ Re:Android 11 Anomalies ]]> https://forums.lenovo.com/topic/findpost/2917/5077971/5322398 Thank you!

 

As documented above, the "Device is not certified" problem has somehow managed to clear itself up (although I'll continue to keep an eye on it), but I'm still very curious about the 50 watt versus 45 watt charger issue.

 

The charger situatio ]]> Tue, 04 May 2021 22:18:24 +0000 https://forums.lenovo.com/topic/findpost/2917/5077971/5322398 FrankNY <![CDATA[ Re:Android 11 Anomalies ]]> https://forums.lenovo.com/topic/findpost/2917/5077971/5322843 Hi Frank,

 

Regarding the Play Protect Certification, I have checked it should be fine and after the Android Updates, it will take a day or two to get it updated.

 

Also, when you receive the message “TurboPower 50 connected”, please generate ]]> Wed, 05 May 2021 14:47:41 +0000 https://forums.lenovo.com/topic/findpost/2917/5077971/5322843 AgentSunitha <![CDATA[ Re:Android 11 Anomalies ]]> https://forums.lenovo.com/topic/findpost/2917/5077971/5323067 Hello AgentSunitha:

 

I already had 'Developer options' enabled. In fact, 'Developer options' was enabled when the auto update from Android 10 to Android 11 took place. This was because I had enabled 'Developer options' back when I was running Android 10 and the setting carri ]]> Wed, 05 May 2021 17:44:05 +0000 https://forums.lenovo.com/topic/findpost/2917/5077971/5323067 FrankNY <![CDATA[ Re:Android 11 Anomalies ]]> https://forums.lenovo.com/topic/findpost/2917/5077971/5323413 Hi Frank, 

 

Thank you for sharing the bug report. I will forward this to the concerned team to look at it. Once I have any new update on this will get back to y ]]> Thu, 06 May 2021 06:35:12 +0000 https://forums.lenovo.com/topic/findpost/2917/5077971/5323413 AgentSunitha <![CDATA[ Re:Android 11 Anomalies ]]> https://forums.lenovo.com/topic/findpost/2917/5077971/5323492 Hello again AgentSunitha:

 

Just wanted to mention that the exact message that I'm receiving on my phone when it's powered on when connecting it to the charger, "TurboPower 50 connected", actually appears as a character string in the bug report that I sent to you.

&nb ]]> Thu, 06 May 2021 09:11:17 +0000 https://forums.lenovo.com/topic/findpost/2917/5077971/5323492 FrankNY <![CDATA[ Re:Android 11 Anomalies ]]> https://forums.lenovo.com/topic/findpost/2917/5077971/5324245 Hi Frank, 

 

Thank you for the additional information. I have escalated this issue to the concerned team to look at it. Once I learn more from them, will get back to you. 

 

Thanks

Sunitha 

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Fri, 07 May 2021 05:28:18 +0000 https://forums.lenovo.com/topic/findpost/2917/5077971/5324245 AgentSunitha
<![CDATA[ Re:Android 11 Anomalies ]]> https://forums.lenovo.com/topic/findpost/2917/5077971/5344762 i have another problem 

i ota to android 11 , now use the original charger, unable to charge

 

use anker 65w charger can charge, but no turbo power

 

i already reset

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Thu, 03 Jun 2021 04:28:02 +0000 https://forums.lenovo.com/topic/findpost/2917/5077971/5344762 kyo11111
<![CDATA[ Re:Android 11 Anomalies ]]> https://forums.lenovo.com/topic/findpost/2917/5077971/5344814 @ kyo11111 wrote:

i have another problem 

i ota to android 11 , now use the original charger, unable to charge

 

use anker 65w charge ]]> Thu, 03 Jun 2021 06:42:52 +0000 https://forums.lenovo.com/topic/findpost/2917/5077971/5344814 Agent_Sandeep <![CDATA[ Re:Android 11 Anomalies ]]> https://forums.lenovo.com/topic/findpost/2917/5077971/5344886 Thu, 03 Jun 2021 09:49:53 +0000 https://forums.lenovo.com/topic/findpost/2917/5077971/5344886 kyo11111 <![CDATA[ Re:Android 11 Anomalies ]]> https://forums.lenovo.com/topic/findpost/2917/5077971/5344972 kyo11111, your phone says "TurboPower 30" when using a third-party (Anker) 65 watt charger? Mine says "TurboPower 50" when using the optional 45 watt Motorola TurboPower Charger. And you can't charge the phone at all when using the original factory-supplied charger?

 

Interes ]]> Thu, 03 Jun 2021 12:50:10 +0000 https://forums.lenovo.com/topic/findpost/2917/5077971/5344972 FrankNY <![CDATA[ Re:Android 11 Anomalies ]]> https://forums.lenovo.com/topic/findpost/2917/5077971/5350623 kyo11111, as promised, I just located the original charger and charging cable that came in-the-box with my One Hyper and conducted a test.

 

With the phone's battery at 46 percent, I plugged in the original charger via the original charging cable and received the message, "Tu ]]> Fri, 11 Jun 2021 03:56:59 +0000 https://forums.lenovo.com/topic/findpost/2917/5077971/5350623 FrankNY <![CDATA[ Re:Android 11 Anomalies ]]> https://forums.lenovo.com/topic/findpost/2917/5077971/5371069 Hello AgentSunitha:

 

No word on my "TurboPower 50" problem?

 

It's been two months since I posted the bug report on my Google Drive account and I don't think that anyone has even downloaded it.

 

Regards,

 

Frank ]]> Tue, 06 Jul 2021 20:20:39 +0000 https://forums.lenovo.com/topic/findpost/2917/5077971/5371069 FrankNY <![CDATA[ Re:Android 11 Anomalies ]]> https://forums.lenovo.com/topic/findpost/2917/5077971/5371361 Hi Frank, 

 

I apologize for the delay. I have already forwarded this to the concerned team to look at it and I have not received any update on this yet. Let me ]]> Wed, 07 Jul 2021 07:23:53 +0000 https://forums.lenovo.com/topic/findpost/2917/5077971/5371361 AgentSunitha <![CDATA[ Re:Android 11 Anomalies ]]> https://forums.lenovo.com/topic/findpost/2917/5077971/5371676 Hello AgentSunitha:

 

Thank you for following up on this.

 

Regards,

 

Frank.

]]> Wed, 07 Jul 2021 14:13:38 +0000 https://forums.lenovo.com/topic/findpost/2917/5077971/5371676 FrankNY <![CDATA[ Re:Android 11 Anomalies ]]> https://forums.lenovo.com/topic/findpost/2917/5077971/5372280 Hi Frank, 

 

I have asked for an update from our team. Once I have more information on this I will get back to you. I appreciate your patience.