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11-12-2017

PH

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A7000 plus

2020-07-20, 2:18 AM
Everytime I reset my cellphone it doesn't go as quickly as before and it shows "optimizing app 1 of 1 or 1 of 82" and it took me about 5 minutes waiting for it to finish, it's very annoying. I tried also to factory reset it the same problem. My phone is running on Android 6 with security patch May 1, 2016. Maybe an update will solve the problem. Anybody can you help me. Thanks
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11342 Posts

03-05-2018

US

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Re:A7000 plus

2020-07-20, 8:01 AM

Hi Eric1950,

 

Thanks for the post. I'd like to confirm, when you said reset does it mean a simple restart/reboot? Also, when you did factory data reset, did you restore your apps and backup? As for your question, Lenovo A700 has completed its software upgrade plans. There will be no upgrade plan for the phone. 

 

Best regards,
Rich
Motorola-Lenovo Support

 

 



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4 Posts

11-12-2017

PH

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  • Posts: 4
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Re:A7000 plus

2020-07-22, 8:21 AM
Yes that's what I mean when I restart (my bad) the phone and the word "optimizing app 1 of 1" shows up, And the other one is if I factory reset it same thing happens and it takes really a long time.Thanks for your concern I really appreciate it.
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11342 Posts

03-05-2018

US

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  • Posts: 11342
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Re:A7000 plus

2020-07-24, 18:31 PM

Hi Eric1950,

 

It's okay, thanks for confirming. It will be my pleasure to help you with this. If you have an SD card, can you please try removing it? Make sure you skip the restore option and no third-party apps were reinstalled. Please let me know, I will be waiting for your response. Thanks.

 

Best regards,
Rich
Motorola-Lenovo Support



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4 Posts

11-12-2017

PH

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Re:A7000 plus

2020-07-30, 9:55 AM
I took out the SD card and reset my phone then no third party apps were installed. I've noticed that apps which I've previously uninstalled that came with the phone comes back like asphalt 8, green farm 3, real football 20, spiderman and tap the frog. This apps I don't really need, can I uninstall or disable them. Now my phone back to normal restart and reset is fast. No more "optimizing app 1 of 1". Can I install the third party apps? Waiting for your reply. Thank you so much.
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11342 Posts

03-05-2018

US

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Re:A7000 plus

2020-07-30, 18:01 PM

Hi Eric1950,

 

Thanks for updating me. I'm so glad you're seeing improvements. I'm not certain if those apps are stock apps but you can try uninstalling them in Play Store or disable them in the Settings > Apps > look for these apps > Disable. As for your question, yes, you may install third-party apps, but I would recommend installing them one at a time until you've find out which app is causing the constant optimization. 

 

Just let me know here how it goes. I will be waiting for your response.

 

Best regards,
Rich
Motorola-Lenovo Support



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4 Posts

11-12-2017

PH

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82 Page Views

  • Posts: 4
  • Registered: ‎11-12-2017
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  • Views: 82
  • Message 7 of 8

Re:A7000 plus

2020-08-24, 3:12 AM

After weeks of observing my cellphone it's back to normal again like brand new. When I reboot or reset my phone the constant optimization word doesn't come anymore. I re inserted my SD card and make it as part of internal storage. Then I uninstall those stock apps like asphalt 8, real football, green farm, etc. and one by one I install 3rd party apps noting if my phone is misbehaving. So far so good, I'm just hoping this will continue doing okay. Thank you very much Agent Rich for your help. Forum like this is convenient for us consumer if we encounter any problem with our phone. 

 

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11342 Posts

03-05-2018

US

1160 Signins

157345 Page Views

  • Posts: 11342
  • Registered: ‎03-05-2018
  • Location: US
  • Views: 157345
  • Message 8 of 8

Re:A7000 plus

2020-08-26, 20:05 PM

Hi Eric1950,

 

Thank you for keeping me updated. I'm glad you're seeing improvements. Please don't hesitate to post again in case you need further assistance. 

 

Best regards,
Rich
Motorola-Lenovo Support



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