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3 Posts

03-16-2017

India

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  • Registered: ‎03-16-2017
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Battery charging down automatically in lenova k4 vibe note

2017-12-25, 14:26 PM

Hi, 

I have a problem that My lenova k4 vibe note battery charging gets down automatically without using any applications. Please let me know the solution.

 

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390 Posts

12-01-2016

United States of America

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Re: Battery charging down automatically in lenova k4 vibe note

2017-12-26, 17:18 PM

Hi Ajinkya6,

 

We understand that it is upsetting if you're having this issue on the phone. May I ask if you're charging the phone using its original charger? We can try to calibrate the device.

 

To calibrate the battery, press and hold the Power button until the screen goes dark, about 7-10 seconds. When the screen goes dark, release the Power button and the phone will automatically reboot. Plug the phone in and let it charge overnight, using only the charger that came in the box with the phone. Observe the battery performance within 24 hours.

 

Regards,
Rica
Moto-Lenovo Support

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