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Lenovo A536 Upgrade/update error

2019-05-03, 14:32 PM

Hi. So recently I have tried to upgrade my phone using the built-in firmware update app on Lenovo A536, and when it started upgrading it popped up saying 'Error' and restarted. I am writing on it right now so sorry for any typo's. I need help around this since I am not a phone expert. Thanks in advance.

 

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12-04-2017

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Re: Lenovo A536 Upgrade/update error

2019-05-08, 12:26 PM

Hi Absulium,

 

Sorry to learn about your device, just to narrow down—how are you trying to update your device? Is it via WiFi/Mobile data? Are you using an SD card on your device? Can you post us a screenshot of the error message you notice? Do make sure you have enough 'Storage' on your device before you try updating?

 

Also, may I know the place of purchase of your device?

 

Regards,

Swaraj

Lenovo Support

 

 

If you need a reference in updating your profile, please click this link. https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943
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Re: Lenovo A536 Upgrade/update error

2019-05-25, 14:30 PM

Hi Agent_Swaraj,

Sorry for the so-so-so late reply, I havent gotten time to actually get on the PC and reply.

I am trying to update with WiFi, it downloads the update, and tries to install it but I get an error.

I had 1,5GB remaining of my storage back then and the update is around 5MB or so.

It may be the ROW that's causing the problems I'm not really a expert.

My version is A536_S_S183_150617_ROW and the update is A536_S_S185_150817_ROW.

I gotten it from my friend, it's in good condition just the touch screen is a little buggy.

 

Thanks for the reply,

Hope you reply again 

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Re: Lenovo A536 Upgrade/update error

2019-06-23, 10:28 AM


Hi.  I am reviving this post as I still have this issue. Hope someone replies. I am using Phillz touch 6 and it pops up "Status 7" battery 100% I will be replying with a picture in few minutes. 

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Re: Lenovo A536 Upgrade/update error

2019-06-23, 10:46 AM

Replying with the picture.

Will be uploading logs when I'm on the PC. 

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Lenovo A536, Update Failed / Status 7

2019-06-23, 15:03 PM

Hi, I'm remaking this post so someone such as Agent_Swaraj can see.

I have a phone, Lenovo A536 non-replica as the home button isnt fake.

It has scratches and such on it but that is because of use, I've bought it from a friend of mine.

I've tried to update the phone (I'm using Phillz Touch 6 as my recovery) and it pops up

'Update Failed, Update is for "A536" devices, this is a "rainbow", Status 7', well something along those lines. (FULL DESC OF PHILLZ RECOVERY AT BOTTOM)

So now into the more technical stuff.

 

My current ROW (Rest of World): A536_S_S183_150617_ROW

Update ROW (Rest of World): A536_S_S185_150817_ROW

Update size: 5 MB

Android: 4.4.2 KitKat

Update type: Firmware, stability

Recovery: PhilZ Touch 6

Warranty Expired: Unknown, Probably Expired.

Phone Rooted: Yes

Root: SuperSU

RAM: 1GB

ROM Total Space: 8GB

CPU: Quad Core, 1.3GHz

That's all the technical stuff I can think of to check.

 

-/PhilZ Touch 6 Recovery/-

Battery 49%, 14:59

 

Installing update...

This package is for "A536" devices; this is a "rainbow".

E: Error in /sdcard/lenovoota/A536_S_S183_150617_ROW_TO_A536_S_S185_150817_ROW.zip

(Status 7)

Installation aborted.

/tmp/recovery.log copied to /sdcard/clockwordmod/philz_recovery.log

Send file to Phil3759

 

I'll be sending the philz_recovery.log to Phil3759 on XDADevelopers like it said.

I will be uploading the log once I'm finished talking to Phil3759.

 

-Absulium

 

Edit: Merged thread- Rich

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03-05-2018

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Re: Lenovo A536, Update Failed / Status 7

2019-07-04, 15:05 PM

Hi Absulium,

 

Thanks for posting. The phone would more likely not receive an update when you sideload its software. Sending the phone to the service center so they can manually flash the software. 

 

Best regards,
Rich
Motorola-Lenovo Support



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