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1 Posts

07-18-2015

Saket,New Delhi

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  • Message 11 of 42

Lenovo A6000 plus Touch Solution

2015-07-18, 8:33 AM

Hello Sir,

 

I had recently buyed a Lenovo A6000 plus smartphone from flipkart around 8-9 days back.

 

From the very first day It's touch was sometime not responding for which I had to press power button twice and it continued to work.So I had not taken this problem seriously. But from last 3 days it frequenty stops responding and many a times automatic touch events are occuring When I downloaded a Multitouch Testing App Then I found that central part of the touch is mostly in touched state so that when I touch it's actually second touch for my mobile.

Since blue dots appear for first touch event and Red for second touch .I Informed this issue to Flipkart for which they asked me to download their smartapp and their executive asked me to open that app and touch the screen. I followed same process. On the next day they informed me That they were not able to find any manufacturing defect in it.

 

So they asked me to reset my phone and update the software I followed same steps but still problem is not fixed.

 

So I want to ask that is this really a software problem or Flipkart is actually trying to fool me??

 

Thanks for replying.

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12 Posts

05-17-2015

IN

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  • Message 12 of 42

Re: Lenovo A6000 plus Touch Solution

2015-07-27, 10:12 AM

Same is the problem with me. My phone is still in the service center.

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1 Posts

08-15-2015

India

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  • Message 13 of 42

Lenovo A6000 Plus touch screen not responding

2015-08-15, 14:49 PM
Dear Lenovo team and moderators ,
 
I have purchased Lenovo A6000 Plus on June 18,2015. There was key lag while typing but it was somewhat adjustable. But today while using my phone, it's touch panel suddenly stopped working at the bottom of my screen. 
I had purchased this product on the basis of features claimed by Lenovo and had recommended the same to many of my friends and relatives after using it. But suddenly it would start malfunctioning in this way that too when it is operated properly and with good care, this is really disappointing.
The posts I came through till now, said that service centres wont take account of customers' problems seriously. They would either hard reset the phone or would do nothing and return back as it was given.
I would request the concerned persons to look into this matter and suggest me whether I should go to service centre with assured service or I must file my complaint to the concerned higher authorities as soon as possible.

Getting these kind of problems in such a short period of time is literally unacceptable.
 
With regards
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1 Posts

08-17-2015

AHMEDABAD

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  • Message 14 of 42

Re: Lenovo A6000 Plus touch screen not responding

2015-08-17, 15:46 PM

TOUCH SCREEN FOR LOWER RIGHT SIDE NOT WORKING.  ... BOUGHT CELLPHONE BEFORE 45 DAys. ... will contact service station tomorrow..... Any remedy?

 

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21 Posts

06-06-2015

India

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  • Message 15 of 42

Re: Lenovo A6000 Plus touch screen not responding

2015-08-17, 17:22 PM

Sadly from my personal experience I must say that lenovo

Is putting cheap and low quality displays, I have a A6000 and 

A6000 plus both had screen issues and lenovo service 

took 1 month each time to fix them. Had brought A6000 in Feb and À6000 plus in June and both had issues within 

3 months

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4 Posts

08-27-2015

Dumka

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  • Message 16 of 42

lenovo A6000 plus touch not working.

2015-08-27, 3:19 AM
I own a lenovo a6000 plus. I bought it few months back. everything was fine, until last 6-7 days. touch is not responding properly. I try to touch something and something else opens up. even sometimes it works on its own. in fact, while writing this m having problem.
is it the update issue?
please help!!!!!
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11 Posts

08-28-2015

IN

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  • Message 17 of 42

A6000 plus touch screen not working properly

2015-08-28, 18:09 PM

I am facing a lot of problems with the touch screen of the newly purchased A6000+ . a completely specific area of the touch pad is not working properly. At times it responds to touch made somewhere else in the screen and at times it doesn't respond. Then sometimes it works perfectly sound as if there existed no problem....it is annoying as the tech support is also quite irresponsive...I have tried with rebooting and factory data reset but all in vain...suggestions required...

 

Admin edit; phone type added to subject

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1 Posts

08-30-2015

HYDERABAD, INDIA

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  • Location: HYDERABAD, INDIA
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  • Message 18 of 42

TOUCH SCREEN NOT WORKING IN A6000 PLUS

2015-08-30, 12:07 PM

I BOUGHT A6000 PLUS FROM FLIPKART. AFTER THREE MONTHS TOUCH SCREEN NOT RESPONDING AT THE BOTTOM INCLUDING RETURN BUTTON. I GAVE TO AUTHORISED SERVICE CENTRE. STILL THE PROBLEM IS NOT SOLVED. PLEASE HELP WITH ANY SOLUTION.

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4 Posts

05-16-2015

Kolkata

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  • Location: Kolkata
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  • Message 19 of 42

Re: Lenovo A6000 Plus touch screen not responding

2015-09-01, 8:45 AM
My lenovo A 6000 plus touch screen not responding properly
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2 Posts

09-01-2015

India

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  • Message 20 of 42

Re: Lenovo A6000 Plus touch screen not responding

2015-09-01, 15:35 PM

I got my A6000+ on 28th Aug 2015 through Flipkart and the touchscreeen is already giving problem. The lower part of the touchscreen is the faulty part. The camera is not working, neither is the DELETE sign/button. Does Lenovo take these issues / complains seriously when it is discussed in their blog? Will Flipkart change it after after sticking the screenguard? Totally in a mess. Please help.

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