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08-08-2020

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Lenovo A7 doesn't show Instagram and Snapchat notification

2020-08-08, 23:09 PM

I am not getting a notification from the Instagram app and snapchat and much apps , i tried to see notification settings but i didn't found any issues i dont know what is problem

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11427 Posts

03-05-2018

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Re:Lenovo A7 doesn't show Instagram and Snapchat notification

2020-08-13, 18:32 PM

Hi Abdulrahman D7,

 

I will be glad to help you with this. I'd like to confirm, are you haring the notification but not seeing a visual notification or totally not getting notifications? Does it happen with stock apps like messages and phone calls?

 

Try uninstalling and reinstalling these apps and see if that helps. Please let me know. Thanks.

 

Best regards,
Rich
Motorola-Lenovo Support



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4 Posts

08-08-2020

SA

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Re:Lenovo A7 doesn't show Instagram and Snapchat notification

2020-08-14, 1:06 AM

Thank you for interest.  1.im not getting any notification sound and visual 2.im getting only notifications from stock apps but my problem with external apps I'm not getting any thing i think the services is not working in background   itried to format phone and reinstall apps but no different Notifications only work if i let the app run in the background and this slows down the device's performance please tell me how can I solve it.  Again thank you.

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4 Posts

08-08-2020

SA

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Re:Lenovo A7 doesn't show Instagram and Snapchat notification

2020-08-14, 2:23 AM
Thank you for interest. 1.im not getting any notification sound and visual 2.im getting only notifications from stock apps but my problem with external apps I'm not getting any thing i think the services is not working in background please tell me how can I solve it. Again thank you.
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11427 Posts

03-05-2018

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  • Posts: 11427
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Re:Lenovo A7 doesn't show Instagram and Snapchat notification

2020-08-18, 18:10 PM

Hi Abdulrahman D7,

 

Thanks for your reply. If it doesn't happen with stock apps, can you please check if those apps are included in your battery optimization. I don't have Lenovo A7, but can you check if you have such option? 

 

Best regards,
Rich
Motorola-Lenovo Support



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4 Posts

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Re:Lenovo A7 doesn't show Instagram and Snapchat notification

2020-08-18, 22:29 PM

Some apps are running in battery optimisation but i tried to remove some apps and keep some to see  is this will be a different. but nothing change I don't know is this problem from software or not .

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11427 Posts

03-05-2018

US

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  • Posts: 11427
  • Registered: ‎03-05-2018
  • Location: US
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  • Message 7 of 7

Re:Lenovo A7 doesn't show Instagram and Snapchat notification

2020-08-26, 19:50 PM

Hi Abdulrahman D7,

 

Can you try clearing the data of the apps? Go to Settings > Apps > Look for the apps > Clear cache/Data or Clear Storage. Once done, reboot your phone and see if that fixes it. Please let me know. Thanks.

 

Best regards,
Rich
Motorola-Lenovo Support



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