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07-18-2018

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Lenovo C2 Power sms sound despite Do Not Disturb mode

2018-07-18, 21:48 PM

Hello,

 

I have a problem. I use Lenovo C2 Power for quite a long time but I need to solve something.

I often use the "Do not disturb" mode but upon receiving sms message it still plays a low, quick sound.

The sound isn't the same as my default sms sound. It is lower and shorter but it's annoying. For some reasons my phone needs to be silent (not quieter). 

None of the modes (Total silence/Alarms only/Priority only) can help me.

Is there a chance to fix this? Please this is important to me.

 

Android 6.0 Marshmallow

Lenovo C2 Power K10a40

My system is up to date

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3948 Posts

12-01-2016

PH

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Re: Lenovo C2 Power sms sound despite Do Not Disturb mode

2018-07-19, 14:36 PM

Hi Kromka,

 

That's odd. Are you using the default SMS? And also, is this happening on SMS on a specific person only? What are your Do Not Disturb rules?

 

 

Regards,
Daisy
Moto-Lenovo Support

**Please don't ask me questions by Personal Message; questions belong in the forums

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4 Posts

02-03-2019

PL

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Re: Lenovo C2 Power sms sound despite Do Not Disturb mode

2019-02-03, 12:48 PM

Hello

 

I have very similar problem. When receiving an sms with any "Do Not Disturb" mode enabled I still get a quiet sound.

It is unbearable especially when I need to be in touch with people on a meeting but have to be quiet.

 

I have the same specs as above:

Android 6.0 Marshmallow

Lenovo C2 Power K10a40

My system is up to date

 

I have the default sms client.

It doesn't matter who is the sms from. I have 2 sim cards from 2 different operators, the behaviour is the same.

Device info in attachment.

 

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4 Posts

02-03-2019

PL

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Re: Lenovo C2 Power sms sound despite Do Not Disturb mode

2019-02-03, 12:49 PM

Some more settings.

 

 

 

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4 Posts

02-03-2019

PL

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Re: Lenovo C2 Power sms sound despite Do Not Disturb mode

2019-02-04, 13:44 PM

This is a quiet *beep* sound lasting about a second. I need to fix this. Is there any chance anybody could help me?

?

 

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