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2 Posts

01-10-2018

India

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Lenovo a 2020a40 not booting up after software update.

2018-01-10, 14:27 PM

lenovo a 2020a40 Phone not getting powered on after it's software is updated. Please help quickly

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473 Posts

08-28-2017

Philippines

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Re: Lenovo a 2020a40 not booting up after software update.

2018-01-11, 22:07 PM

wrote:

lenovo a 2020a40 Phone not getting powered on after it's software is updated. Please help quickly


Hi Jishnuraj,

 

We understand how important it is for you to have this concern fixed. We're here to help.

Kindly press and hold together Volume Up and Power button for a few seconds.

You can release held keys when you see the new menu on the screen.

Afterwards, from the following screen choose "Recovery" by using the Volume Down to navigate and Volume Up to confirm.

Then choose "wipe data/factory reset" by using and press the Power key to confirm.

Choose "yes" from the menu, and accept it with the Power button.

Finally, accept option "reboot system now" by using the Power button.

 

Let us know the results once done. Thanks!

 

Regards,
Tim
Moto-Lenovo Support

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1 Posts

09-20-2017

India

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Re:Lenovo a 2020a40 not booting up after software update.

2020-10-02, 7:14 AM

my lenovo vibe c never boot up after software upgrade

it starts in recovery mode

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14293 Posts

03-05-2018

United States of America

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Re:Lenovo a 2020a40 not booting up after software update.

2020-10-02, 17:36 PM

Hi Saquib3131,

 

I'd like to assist you. If your phone is stuck in recovery mode and it won't boot up to normal, I would suggest doing external reset. Here's how you can do it. Please note that this process will delete your phone data/files/third-party apps. Please let me know if that helps. Thanks.

 

Best regards,
Rich
Motorola-Lenovo Support



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2 Posts

02-04-2021

Romania

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Re:Lenovo a 2020a40 not booting up after software update.

2021-02-04, 10:26 AM

My phone not booting 

I tried to boot ,but the image with boot menu disappear when i take fingers from the two buttons  . 

And when i tried to open , it make a a sound brr-brr-brr

 

Thank you very much 

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14293 Posts

03-05-2018

United States of America

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Re:Lenovo a 2020a40 not booting up after software update.

2021-02-04, 19:14 PM

Hi Prini

 

May I know what model are you using? While the phone is turned off, press and hold the power button and volume up button together then recovery option will appear. Thanks.

 

Best regards,
Rich
Motorola-Lenovo Support



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2 Posts

02-04-2021

Romania

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Re:Lenovo a 2020a40 not booting up after software update.

2021-02-05, 12:26 PM

A. 1.With my two fingers i push bottons power and volume up , allready. But fist time dont work .

2.Today again i push tow bottons in same time : power and volume up .Today I erase my all data and i give setup to factory android  .

3.But now i still wait because the screen is white . I dont understand why .

 

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14293 Posts

03-05-2018

United States of America

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  • Message 8 of 8

Re:Lenovo a 2020a40 not booting up after software update.

2021-02-05, 18:23 PM

Hi Prini

 

It could already be a hardware failure that results to a white screen of death. At this point, I would suggest visiting a service center to evaluate the phone and have it repaired. Thanks.

 

Best regards,
Rich
Motorola-Lenovo Support



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