12-26-2018 11:49 AM
What is the exact model of your phone? What is its current software version and build number? Does restarting the phone help? Have you tried wiping the app cache and data?
**Please don't ask me questions by Personal Message; questions belong in the forums.
12-27-2018 08:30 AM
Lonovo 6000 Plus Model. Updated latest Lollipop version. I have tried with restarting phone but didn't help that. Also tried with app cache and data but still not got any success. Any other solution except factory reset?